2023 CITROEN C3 AIRCROSS infotainment

209
Event data recorders
Event data recorders
Electronic control units are installed in your
vehicle. Control units process data which is
received by vehicle sensors, for example, or
which they generate themselves or exchange
amongst themselves. Some control units are
necessary for the safe functioning of your
vehicle, others assist you while you drive (driver
assistance systems), while others provide
comfort or infotainment functions.
The following contains general information about
data processing in the vehicle. You will find
additional information as to which specific data is
uploaded, stored and passed on to third parties
and for what purpose in your vehicle under
the key word Data Protection closely linked
to the references for the affected functional
characteristics in the relevant owner's manual
or in the general terms of sale. These are also
available online.
Operating data in the
vehicle
Control units process data for operation of the
vehicle.
This data includes, for example:
–
vehicle status information (e.g. speed,
movement delay

, lateral acceleration, wheel
rotation rate, "seat belts fastened" display)
–

ambient conditions (e.g. temperature, rain
sensor

, distance sensor) As a rule such data is transient and is not stored
for longer than an operational cycle, and only
processed on board the vehicle itself. Often
control units include data storage (including the
vehicle key). This is used to allow information
to be documented temporarily or permanently
on vehicle condition, component stress,
maintenance requirements and technical events
and errors.
Depending on technical equipment levels, the
data stored is as follows:
–

system component operating states (e.g. fill
level, tyre pressure, battery status)
–

faults and defects in important system
components (e.g. lights, brakes)
–

system reactions in special driving situations
(e.g. triggering of an airbag, actuation of the
stability control systems)
–

information on events damaging the vehicle
–

for electric vehicles the amount of charge in
the high-voltage battery
, estimated range
In special cases (e.g. if the vehicle has detected
a malfunction), it may be necessary to save data
that would otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data saved can
be read together with the vehicle identification
number and used where necessary. Staff
working for the service network (e.g. garages,
manufacturers) or third parties (e.g. breakdown
services) can read the data from the vehicle.
The same applies to warranty work and quality
assurance measures. Data is generally read via the OBD (On-Board
Diagnostics) port prescribed by law in the
vehicle. The operating data read documents the
technical condition of the vehicle or individual
components and assists with fault diagnosis,
compliance with warranty obligations and quality
improvement. This data, in particular information
on component stress, technical events, operator
errors and other faults, is transmitted to the
manufacturer where appropriate, together
with the vehicle identification number. The
manufacturer is also subject to product liability.
The manufacturer potentially also uses operating
data from vehicles for product recalls. This data
can also be used to check customer warranty
and guarantee claims.
Fault memories in the vehicle can be reset by a
service company when carrying out servicing or
repairs or at your request.
Comfort and infotainment
functions
Comfort settings and custom settings can be
stored in the vehicle and changed or reset at any
time.
Depending on the equipment level in question,
these include
–

seat and steering wheel position settings
–


chassis and air conditioning settings
–


custom settings such as interior lighting
Y

ou can input your own data in the infotainment
functions for your vehicle as part of the selected
features.

210
Event data recorders
Depending on the equipment level in question,
these include
–
multimedia data such as music, videos or
photos for playback in an integrated multimedia
system
–


address book data for use with an integrated
hands-free system or an integrated navigation
system
–


input destinations
–


data on the use of online services
This data for comfort and infotainment functions
can be stored locally in the vehicle or be kept on
a device that you have connected to the vehicle
(e.g. a smartphone, USB stick or MP3 player).
Data that you have input yourself can be deleted
at any time.
This data can only be transmitted out of the
vehicle at your request, particularly when using
online services in accordance with the settings
selected by you.
Smartphone integration,
e.g. Android Auto or Apple
CarPlay
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle so that you can control it
via the controls integrated in the vehicle. The
smartphone image and sound can be output
via the multimedia system in this case. At the
same time, specific information is transmitted
to your smartphone. Depending on the type of integration, this includes data such as position
data, day
/ night mode and other general vehicle
information. For more information, please
see the operating instructions for the vehicle /
infotainment system.
Integration allows selected smartphone apps to
be used, such as navigation or music playback.
No further integration is possible between
smartphone and vehicle, in particular active
access to vehicle data. The nature of further
data processing is determined by the provider of
the app used. Whether you can define settings,
and if so which ones, is dependent on the app
in question and your smartphone's operating
system.
Online services
If your vehicle has a radio network connection,
this allows data to be exchanged between your
vehicle and other systems. The radio network
connection is made possible by means of a
transmitter device in your vehicle or a mobile
device provided by you (e.g. a smartphone).
Online functions can be used via this radio
network connection. These include online
services and applications
/ apps provided to you
by the manufacturer or other providers.
Proprietary services
In the case of the manufacturer's online services,
the relevant functions are described by the
manufacturer in an appropriate location (e.g.
Owner's Manual, the manufacturer's website) and the associated data protection information is
provided. Personal data may be used to provide
online services. Data exchange for this purpose
takes place via a protected connection, e.g.
using the manufacturer's IT systems provided
for the purpose. Collection, processing and use
of personal data for the purposes of preparation
of services take place solely on the basis of
legal permission, e.g. in the case of a legally
prescribed emergency communication system or
a contractual agreement, or by virtue of consent.
You can activate or deactivate the services and
functions (which are subject to charges to some
extent) and, in some cases, the vehicle's entire
radio network connection. This does not include
statutory functions and services such as an
emergency communication system.
Third party services
If you make use of online services from other
providers (third parties), these services are
subject to the liability and data protection and
usage conditions of the provider in question. The
manufacturer frequently has no influence over
the content exchanged in this regard.
Therefore, please note the nature, scope and
purpose of the collection and use of personal
data within the scope of third party services
provided by the service provider in question.