2023 CITROEN BERLINGO Ease of use

89
Lighting and visibility
4To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Low screenwash fluid level
When the low level of the reservoir is
reached, this warning lamp lights up on
the instrument panel, accompanied by an
audible signal and a message.
It comes on when the ignition is switched on,
or every time the stalk is operated, until the
reservoir is refilled.
Refill the screenwash reservoir (or have it
refilled) the next time you stop.
Rear wiper

► Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wiping
Screenwash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's

Driving/ V
ehicle
menu.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care.
– clean them regularly using soapy water .
– avoid using them to hold cardboard on the
windscreen.
–

replace them at the first signs of wear
.
Before removing a windscreen wiper blade

Operating the wiper control stalk immediately
after switching off the ignition will place the wiper
blades in a vertical position.
►
Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position after the operation, switch on the ignition
and operate the wiper control stalk.

94
Safety
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.

96
Safety
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation / Reactivation

In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the system be
reactivated as soon as possible.
These systems are reactivated automatically
every time the ignition is switched off, or from 31
mph (50
km/h).
At speeds below 31 mph (50 km/h), the systems
can be reactivated manually.
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation.
To reactivate the system:
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.

99
Safety
5



► To select the system, at speeds below
31 mph (50 km/h), press this button until
its lamp lights up; this indicator
lamp appears in
green on the instrument panel.
The system becomes active at speeds below 19
mph (30
km/h).
►

When the vehicle begins its descent, the
driver can release the accelerator and brake
pedals; the system regulates the speed:
– If the gearbox is in first or second gear ,
the speed decreases and the
indicator
lamp flashes rapidly.
–

If the gearbox is in neutral or if the clutch
pedal is depressed, the speed decreases and
the indicator

lamp flashes slowly; in this case,
the maintained descent speed is lower.
On a downward slope, with the vehicle
stationary, if the driver releases the accelerator
and brake pedals, the system will release the
brakes to set the vehicle gradually in motion.
The brake lamps light up automatically when the
system is regulating.
If the speed exceeds 19 mph (30
km/h),
regulation is paused automatically, the indicator
lamp goes back to grey in the
instrument panel, but the green indicator lamp in
the button remains on.
Regulation resumes automatically when the
speed falls below 19 mph (30 km/h) again, if the
slope and pedal release conditions are met.
You can depress the accelerator or brake pedal
again at any time.
Switching off
► Press the button until its indicator lamp goes
off; the indicator lamp on the instrument panel
goes off.
At speeds above 43 mph (70
km/h), the system
is automatically deactivated; the indicator lamp in
the button goes off.
Malfunction
In the event of a malfunction, this warning
lamp comes on in green on the
instrument panel, accompanied by the display of
a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Seat belts
Front seat belts

The front seat belts are fitted with a pyrotechnic
pretensioning system and force limiter.
This system improves safety in the front seats
in the event of a front or side impact. Depending
on the severity of the impact, the pyrotechnic
pretensioning system instantly tightens the seat
belts against the body of the occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
The force limiter reduces the pressure of the
seat belt on the chest of the occupant, thus
improving their protection.


The front seat belts are fitted with a single
pyrotechnic pretensioning system (or double on
the driver’s side, depending on equipment) and a
force limiter (or progressive force limiter on the
driver’s side, depending on equipment options).
This system improves safety in the front seats in
the event of a front or side impact.
Depending on the severity of the impact, the
single pyrotechnic pretensioning system
instantly tightens the seat belts against the body
of the occupants.
The double pyrotechnic pretensionsining system
operates the same way, except that it uses two
anchor points rather than one, for enhanced
effectiveness.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.

106
Safety
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as these help to secure the curtain
airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–

In accordance with European regulations,
all children under the age of 12 or less than
1,5 metres tall must travel in approved child
seats suited to their weight , on seats fitted with
a seat belt or ISOFIX mountings.
–

Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–

Children weighing less than 9 kg must
travel in the "rearward facing" position,
whether in the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
–

‘rearward facing’ up to the age of 3,
–

‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
An incorrectly installed child seat in a vehicle compromises the child's safety in
the event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
child seat harness keeping the slack relative
to the child's body to a minimum, even for
short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the vehicle seat. If
the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with a backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the sun's rays,
fit side blinds on the rear windows.
As a safety measure, do not leave:
–

A

child alone and unsupervised inside a
vehicle.

11 8
Driving
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

121
Driving
6must turn the steering wheel while pressing
the "START/STOP" button to assist unlocking
of the steering column. A message is
displayed.
Switching off
► Immobilise the vehicle, with the engine at
idle.
►

With a manual gearbox, ideally put the gear
lever into neutral.
►


With an automatic gearbox, ideally select
position


P
.
With the conventional key/With the
remote control key
► Turn the key all the way to position 1 (Stop)
and remove it from the ignition.
►

T
o lock the steering column, turn the steering
wheel until it locks.
To facilitate unlocking of the steering column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
►

Check that the parking brake is correctly
applied, particularly on sloping ground.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also turned off: risk of
loss of control of the vehicle.
As a safety measure, never leave the vehicle without taking the remote control
with you, even for a short time.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Key left in the ignition
When opening the driver's door, an alert
message is displayed, accompanied by
an audible signal, to remind you that the key
is still in the ignition switch at position 1
(Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
With Keyless Entry and Start
► With the remote control in the recognition
zone, press the " START/STOP" button.
With a manual gearbox, the engine stops and
the steering column locks.
With the EAT8 automatic gearbox, the engine
stops.
If the vehicle is not immobilised, the
engine will not stop.
To avoid any risk of jamming the pedals: – only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used,
–

never place one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control /
speed limiter.
The mats approved by CITROËN have two
fixings located below the seat.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a conventional or remote control
key
, depress the brake pedal and turn the key
to position 3 until the motor starts, without
depressing the accelerator. As soon as the motor
starts, release the key so it returns to position 2.
►

If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.

125
Driving
6Automatic application
With the vehicle stationary, the parking brake
is applied automatically when the engine is
switched off.
It is not applied automatically if the
engine stalls or enters STOP mode with
Stop & Start.
In automatic mode, the parking brake
can be manually applied or released at
any time using the control.
Special cases
Immobilising the vehicle with the
engine running
To immobilise the vehicle with the engine
running, briefly pull the control.
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, engage a gear or
place the chocks against one of the wheels.
With an automatic gearbox or drive
selector, mode P is automatically
selected when the ignition is switched off. The
wheels are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
With an automatic gearbox or a drive
selector, if you open the driver's
door
while mode N is engaged, an audible
signal will sound and mode P will be
engaged. The audible signal stops when the
driver's door is closed.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.
►

Start the engine.
►


Use the control to apply the parking brake, if
it is released.
►


T
ake your foot fully off the brake pedal.
►

Keep the control pushed in the release
direction for 10 to a maximum of

15 seconds.
►

Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2

seconds.
This indicator lamp on the instrument panel comes on to confirm deactivation of
the automatic functions. ►

Release the control and the brake pedal.
From this point onwards, only the manual
functions, using the control, allow the parking
brake to be applied and released.
►

Follow this procedure again to reactivate
automatic operation (confirmed by the indicator
lamp on the instrument panel going out).
Emergency braking
If depressing the brake pedal fails to provide
effective braking or in exceptional circumstances
(e.g.
driver unwell, assisted driving), the vehicle
can be braked by sustained pulling on the
electric parking brake control. Braking continues
for as long as the control is kept pulled, and
ceases when the control is released.
The ABS and DSC systems stabilise the vehicle
during emergency braking.
If emergency braking malfunctions, the message
"Parking brake fault" will be displayed on the
instrument panel.
If the ABS and DSC systems
malfunction, indicated by lighting
one or both warning lamps on the instrument
panel, the vehicle’s stability is no longer ensured.
►

In this case, ensure the vehicle's stability by
successive and repeated "pull-release" actions
on the electric parking brake control until the
vehicle comes to a complete stop.