203
In the event of a breakdown
83.Torx key
Allows the removal of the rear lamps in order
to change a bulb.
With temporary puncture repair kit
4.12 V compressor with cartridge of sealant
and speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
Storing the tools (vehicle with electric
motor)
Store the 12 V compressor and sealant
cartridge 4 inside the pouch as shown.
The space inside the passenger footwell is
narrow. In order to be able to close the hatch,
store the tools in their initial locations: chock
1 outside the bag, removable eye
2
on top of
the bag with the buckle facing outwards, Torx
key 3 on top of the bag, 12
V compressor with
sealant cartridge 4 inside the bag.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel
5. Wheelbrace.
For removing the wheel bolts and raising/
lowering the jack.
6. Jack.
Used to raise the vehicle.
7. Wheel bolt cover/wheel trim removal tool
(depending on equipment).
If present on the vehicle, used to remove
the wheel bolt covers on alloy wheels or the
wheel trim on steel wheels.
8. Socket for "anti-theft" wheel bolts.
Used to adapt the wheelbrace to the special
"anti-theft" bolts.
For more information on the Spare
wheel, please refer to the corresponding
section.
204
In the event of a breakdown
All of these tools are specific to your vehicle and may vary depending on
equipment.
Do not use them for any other purposes.
The jack must only be used to change a wheel with a damaged or punctured tyre.
The jack does not require any maintenance.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
EC.
Some parts of the jack such as the
screws and hinges could cause injury:
avoid touching them.
Carefully remove any traces of grease.
Temporary puncture repair kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
The vehicle's electric system allows the connection of the compressor to the 12 V
power supply for long enough to repair a tyre
after a puncture.
Only the 12 V socket located at the front
of the vehicle can be used to power the
compressor.
For more information on the Tool kit,
refer to the corresponding section.
Repair procedure
Do not remove any foreign body
(e.g. nail, screw) which has penetrated
the tyre.
►
Park the vehicle without obstructing traffic
and apply the parking brake.
►
Follow the safety instructions (hazard
warning lamps, warning triangle, high visibility
jacket, etc.) according to the legislation in force
in the country in which you are driving.
►
Switch the ignition off.
►
Remove the valve cap from the tyre to be
repaired, and place it in a clean place.
► Connect the pipe from the bottle of sealant to
the valve of the tyre to be repaired and tighten
firmly
.
►
Connect the pipe from the compressor to the
bottle of sealant.
►
Check that the compressor switch is in
position
"O".
►
Fully uncoil the electric cable stowed under
the compressor
.
►
Connect the compressor's electric plug to the
vehicle's 12
V socket.
► Affix the speed limit sticker .
The speed limit sticker must be affixed
inside the vehicle in the area close to the
driver, to remind them that a wheel is in
temporary use.
►
Switch the ignition on.
215
In the event of a breakdown
8circumstances be discarded with household
waste.
Dispose of used batteries at a designated
collection point.
Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, to avoid
any risk of explosion or fire.
Wash your hands afterwards.
Electric motor
Flat accessory battery
It is no longer possible to start the motor
or recharge the traction battery.
Precautions before working on the
accessory battery
Select mode
P, switch off the ignition, check
that the instrument panel is off and that the
vehicle is not being charged.
Jump-starting another vehicle
Do not use the accessory battery to
jump-start another vehicle or to charge
another vehicle's battery.
Symbols
No sparks or naked flames, no smoking.
Always protect your eyes. Explosive gases can cause blindness and injury.
Keep the vehicle's battery out of the reach
of children.
The vehicle's battery contains sulphuric acid which can make you go blind or
cause severe burns.
For more information, refer to the
handbook.
Explosive gases can be present close to
the battery.
Access to the battery
The battery is located under the bonnet.
► Open the bonnet using the interior release
lever
, then the exterior safety catch.
►
Secure the bonnet stay
.
The battery (-) terminal is not accessible.
There is a remote earth point near the battery.
For more information on the Bonnet and
the Engine , refer to the corresponding
sections.
Starting using another
battery
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24
V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12
V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.
217
In the event of a breakdown
8• the positive (+) red cable to the (+) terminal
of battery A,
•
the negative (-) black cable to earth point C
on the vehicle.
►
At the end of the charging operation, switch
off charger B
before disconnecting the cables
from battery A.
If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components.
24V
12V
Frozen battery
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop,
who will verify that the internal components
have not been damaged and that the case
has not cracked, which could lead to a risk of
leakage of toxic and corrosive acid.
Disconnecting/reconnecting
the battery
In order to maintain an adequate state of
charge for starting the engine, we recommend disconnecting the battery if the vehicle is to be
unused for an extended period.
Before disconnecting the battery:
►
Close all openings (doors, tailgate, windows,
roof).
►
Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►
Switch off the ignition and wait for 4
minutes.
After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal
► Depending on equipment, lift the plastic cover
on the (+) terminal.
►
Raise lever
A
fully to release clamp
B
.
►
Remove clamp
B
by lifting it off.
Reconnecting the (+) terminal
► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►
Push clamp
B fully down.
►
Lower lever
A
to lock clamp B.
►
Depending on equipment, lower the plastic
cover on the
(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
218
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–
Electric windows.
–
Date and time.
–
Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing
Procedure for having your vehicle towed or for
towing another vehicle using the towing eye.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–
broken down on a motorway or main road;
– not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–
not possible to tow a vehicle with an
automatic gearbox, with the engine running;
–
towing with only two wheels on the ground;
–
four-wheel drive vehicle;
–
no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual
237
Touch screen BLUETOOTH audio system
10Touch screen BLUETOOTH audio
system
Multimedia audio system -
Bluetooth
® telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–
Pairing the smartphone with the system in
Bluetooth mode.
–
Using the smartphone.
– Changing the system settings and
configuration.
The system is protected in such a way that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the thumbwheel on the left-hand side.
To access the menus, press this button on the touch screen.
Press the back arrow to go back a level.
To clean the screen, use a soft, non-abrasive cloth (e.g. spectacles cloth)
with no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–
Air conditioning information (depending on
version).
–
Bluetooth connection.
–
Indication of location data sharing.
Selection of the audio source:
– FM/AM/DAB radio stations (depending on
equipment).
–
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–
USB memory stick.
–
Media player connected via the auxiliary
socket (depending on equipment).
In very hot conditions, the volume may
be limited to protect the system. It may
go into standby (screen and sound off) for at
least 5 minutes.
The return to normal takes place when the
temperature in the passenger compartment
has dropped.
Steering mounted controls
Steering mounted controls -
Type 1
Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
245
Touch screen BLUETOOTH audio system
10The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►
Have the aerial checked by a dealer
.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "
Radio Settings "
button then
select "Update list". The radio reception is
cut off while searching for available stations
(approximately 30
seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►
Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
. The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►
Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►
Check the compatibility of the telephone on
the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
Ambient noise affects the quality of the
telephone call. ►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
►
Reduce ambient noise (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
There is a difference in sound quality
between audio sources.
T
o allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
247
CITROËN Connect Radio
11CITROËN Connect Radio
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–
Pairing the smartphone with the system via
Bluetooth.
–
Using the smartphone.
–
Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–
Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the "Source" and
"Menu" buttons on the left of the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All touch-sensitive areas on the screen are
white.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press in the shaded area to go back up a level
or confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–
Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–
Radio Media and
Telephone menu status
information.
–
Privacy status information.
–
Access to the touch screen and digital
instrument panel settings.
Audio source selection (depending on
equipment):
–
FM/DAB/AM radio stations (depending on
equipment).
–
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–
USB Memory stick.
–
Media player connected via the auxiliary
socket (depending on equipment).