
152SAFETY
(Continued)
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.
NOTE:
Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine whether
to have the Enhanced Accident Response System perform
the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if equipped).
Flash hazard lights as long as the battery has power.
Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System.
Unlock the power door locks. Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
NOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be changed
from ignition START or ON/RUN to ignition OFF. Carefully check
the vehicle for fuel leaks in the engine compartment and on the
ground near the engine compartment and fuel tank before
resetting the system and starting the engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must be
towed to an authorized dealer to be inspected and to
have the Enhanced Accident Response System reset.
Maintaining Your Air Bag System
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assemblies
replaced by an authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced as well.
WARNING!
Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you.
Do not modify the components or wiring, including
adding any kind of badges or stickers to the steering
wheel hub trim cover or the upper passenger side of
the instrument panel. Do not modify the front fascia/
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
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170
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located in the
lower center area of the instrument panel.
Hazard Warning Flashers Button
Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers may
wear down your battery.
SOS AND ASSIST MIRROR — IF EQUIPPED
SOS And ASSIST Mirror
If equipped, the rearview mirror contains an SOS and
ASSIST button.
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 244.
The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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IN CASE OF EMERGENCY171
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the SOS and Assist
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed a SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call system,
the operator should be able to speak with you or
other vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
7
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172IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of
the following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The Rearview Mirror light located between the SOS and
Assist buttons will continuously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected to a
representative for assistance. Roadside Assistance will
know what vehicle is being driven and its location. Addi -
tional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
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IN CASE OF EMERGENCY185
NOTE:
For sealant bottle installation, follow these steps in
reverse order.
The Sealant Bottle is a one tire application use and
needs to be replaced after each use. Always replace
these components immediately at your original equip -
ment vehicle dealer.
Replace the Tire Service Kit Sealant Bottle prior to the
expiration date (printed on the bottle label) to ensure
optimum operation of the system.
Sealant Bottle Expiration Date Location
JUMP STARTING
If your vehicle has a discharged battery it can be jump
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack follow the
manufacturer’s operating instructions and precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located on the left side of the
engine compartment.
Battery Location
CAUTION!
Dispose of the bottle and the sealant liquid properly.
Have them disposed of in compliance with national and
local regulations.
WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than
12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
WARNING!
Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
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186IN CASE OF EMERGENCY
NOTE:The positive battery post may be covered with a protective
cap. Lift up on the cap to gain access to the positive
battery post. Do not jump off fuses. Only jump directly off
positive post which has a positive (+) symbol on or around
the post.
See the following steps to prepare for jump starting:
1. Apply the parking brake, shift the automatic transmission into PARK (P) and place the ignition
to OFF.
2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cap over the positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
JUMP STARTING PROCEDURE
Connecting The Jumper Cables
1. Connect the positive
(+) end of the jumper cable
to the positive (+)
post of the vehicle with the
discharged battery.
2. Connect the opposite end of the positive (+) jumper
cable to the positive (+) post of the booster battery.
3. Connect the negative (-) end of the jumper cable to
the negative (-) post of the booster battery.
4. Connect the opposite end of the negative (-) jumper
cable to the remote negative (-) post (exposed
metallic/unpainted post of the discharge vehicle)
near the windshield cowl.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few minutes, and then
start the engine in the vehicle with the discharged
battery.
6. Once the engine is started, follow the disconnecting procedure. Disconnecting The Jumper Cables
1. Disconnect the negative
(-)
end of the jumper cable
from the remote negative post of the vehicle with the
discharged battery.
2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the booster
battery.
3. Disconnect the positive (+) end of the jumper cable
from the positive (+) post of the booster battery.
4. Disconnect the opposite end of the positive (+)
jumper cable from the positive (+) post of the vehicle
with the discharged battery and reinstall the
protective cap.
If frequent jump starting is required to start your vehicle
you should have the battery and charging system
inspected at an authorized dealer.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury.
CAUTION!
Accessories plugged into the vehicle power outlets draw
power from the vehicle’s battery, even when not in use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery life and/or
prevent the engine from starting.
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188IN CASE OF EMERGENCY
If the temperature gauge is moving towards or close to
the HOT (H) position, you can reduce the potential for
overheating by taking the appropriate action.
On highways — slow down.
In city traffic — while stopped, place the transmission in
NEUTRAL (N), but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
If your Air Conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control
to high. This allows the heater core to act as a supple -
ment to the radiator and aids in removing heat from the
engine cooling system.MANUAL PARK RELEASE
To move the vehicle in cases where the transmission will
not shift out of PARK (P) (such as a depleted battery), a
Manual Park Release is available.
Manual Park Release Access Cover
Follow These Steps To Activate The Manual Park Release:
1. Apply firm pressure to the brake pedal while seated in the driver’s seat.
2. Apply the parking brake, if possible.
3. Using a small screwdriver or similar tool, remove the Manual Park Release access cover, which is to the
lower left of the steering column.
4. The Manual Park Release access cover is connected to a red tether strap. Pull the tether strap out as far as
it will go, then release it. The transmission should now
be in NEUTRAL (N), allowing the vehicle to be moved.
Tether Strap
NOTE:
When the lever is locked in the released position, the
tether will remain outside of the trim panel and the access
cover cannot be reinstalled.
5. Release the parking brake only when the vehicle is securely connected to a tow vehicle.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If temperature gauge reads “H”, pull over and
stop the vehicle. Idle the vehicle with the air conditioner
turned off until the pointer drops back into the normal
range. If the pointer remains on the “H”, turn the engine
off immediately, and call for service.
WARNING!
You should be seated in the driver’s seat with your foot
firmly placed on the brake pedal to maintain control of
the vehicle before activating the Manual Park Release.
If possible, you should apply the parking brake.
Activating the Manual Park Release will allow your
vehicle to roll away if it is not secured or properly
connected to a tow vehicle. Activating the Manual Park
Release on an unsecured vehicle could lead to serious
injury or death for those in or around the vehicle.
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190IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equipment
designed for this purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory. Attach a tow
bar or other towing device to main structural members of the
vehicle, not to fascia/bumper or associated brackets. State
and local laws regarding vehicles under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are
on the ground), to avoid inadvertent Electric Park Brake
(EPB) engagement. The Auto Park Brake feature is
enabled or disabled via the customer programmable
features in the Uconnect Settings.
Vehicles with a discharged battery or total electrical
failure when the Electric Park Brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed. FCA US LLC recommends towing your vehicle with all four
wheels
OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle must
be towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE:Ensure that the Electric Park Brake is released, and
remains released, while being towed. Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
This recovery tow feature should be used by a trained
professional only.
Use approved receptacle location to free the disabled
vehicle from its environment.
Towing Condition
Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHOD
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
CAUTION!
Towing this vehicle in violation of the approved
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
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