
82STARTING AND OPERATING
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the brakes are
applied. To shift the transmission out of PARK, the engine
must be running and the brake pedal must be pressed.
The brake pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the vehicle is
stopped or moving at low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission is controlled using a rotary electronic gear
selector located on the center console. The transmission gear
selector has PARK, REVERSE, NEUTRAL, DRIVE, and LOW shift
positions. Using the LOW position manually downshifts the
transmission to a lower gear based on vehicle speed. The
transmission gear range (PRNDL) is displayed both above the
gear selector and in the instrument cluster. To select a gear
range, simply rotate the gear selector. Push down on the gear
selector and then rotate it, to access the L position. You must
also press the brake pedal to shift the transmission out of PARK
(or NEUTRAL, when stopped or moving at low speeds). To shift
past multiple gear ranges at once (such as PARK to DRIVE),
simply rotate the gear selector to the appropriate detent. Select
the DRIVE range for normal driving.
NOTE:In the event of a mismatch between the gear selector
position and the actual transmission gear (for example,
driver selects PARK while driving), the position indicator
will blink continuously until the selector is returned to the
proper position, or the requested shift can be completed. The electronically controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
The 9-speed transmission has been developed to meet the
needs of current and future FWD/AWD vehicles. Software
and calibration is refined to optimize the customer’s driving
experience and fuel economy. By design, some vehicle and
driveline combinations utilize NINTH gear only in very specific
driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when shifting
between these gears.
Transmission Gear Selector
GEAR RANGES
Do not press the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is espe
-
cially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the ignition off.
Remove the key fob from the vehicle.
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STARTING AND OPERATING83
The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK
position:
Look at the transmission gear position display and
verify that it indicates the PARK position (P), and is not
blinking.
With the brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and highway driving. It
provides the smoothest upshifts and downshifts, and the best
fuel economy. The transmission automatically upshifts through
all forward gears. The DRIVE position provides optimum driving
characteristics under all normal operating conditions.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the transmission
shift schedule, reduce engine torque, and/or expand the range
of torque converter clutch engagement. This is done to prevent
transmission damage due to overheating.
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light will illuminate, a
warning message will appear in the instrument cluster,
and the transmission may operate differently until the
transmission cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission temperature
as well as vehicle speed. This feature improves warm-up time
of the engine and transmission to achieve maximum efficiency.
Engagement of the torque converter clutch, and shifts into
EIGHTH or NINTH gear, are inhibited until the transmission fluid
is warm
Ú
page 84. Normal operation will resume once the
transmission temperature has risen to a suitable level.
LOW (L)
Use this range for engine braking when descending
very steep grades. In this range, the transmission will
downshift for increased engine braking. To access the
LOW position, push down on the gear selector and rotate
it fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.
CAUTION!
Before moving the transmission gear selector out of
PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the ignition to
coast down a hill. These are unsafe practices that limit your
response to changing traffic or road conditions. You might
lose control of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
If Recreational Towing
Úpage 101.
If Towing A Disabled Vehicle
Úpage 190.
4
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84STARTING AND OPERATING
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not,
shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to
normal operation.
NOTE:
Even if the transmission can be reset, we recommend that you
visit an authorized dealer at your earliest possible convenience.
An authorized dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission cannot be
reset, authorized dealer service is required.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages
automatically at calibrated speeds. This may result in a
slightly different feeling or response during normal
operation in the upper gears. When the vehicle speed
drops or during some accelerations, the clutch
automatically disengages.
NOTE:The torque converter clutch will not engage until the
engine and/or transmission is warm (usually after 1 to
3 miles [2 to 5 km] of driving). Because the engine speed
is higher when the torque converter clutch is not engaged,
it may seem as if the transmission is not shifting properly
when the vehicle is cold. This is normal. The torque
converter clutch will function normally once the powertrain
is sufficiently warm.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
system. This system is designed to address exhaust and engine
noise. The system relies on four microphones embedded in the
headliner, which monitor exhaust and engine noise, and assists
an onboard frequency generator, which creates counteracting
sound waves in the audio system’s speakers. This helps keep
the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide increased
vehicle response and ease of maneuverability. The power
steering system adapts to different driving conditions.
If the Steering icon is displayed and the “POWER STEERING
SYSTEM OVER TEMP” message is displayed on the instrument
cluster screen, this indicates an over temperature condition in
the power steering system. Once driving conditions are safe,
pull over and let the vehicle idle for a few moments until the
icon and message turn off
Ú
page 67.
If the “SERVICE POWER STEERING" or "POWER
STEERING ASSIST OFF - SERVICE SYSTEM”
message and a steering wheel icon are displayed
on the instrument cluster screen, it indicates that
the vehicle needs to be taken to an authorized dealer for
service. It is likely the vehicle has lost power steering
assistance
Ú
page 67.
NOTE:
Even if the power steering assistance is no longer oper -
ational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
The power steering system is fully electric; it requires
no power steering fluid.
If the condition persists, see an authorized dealer for
service.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
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STARTING AND OPERATING85
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is designed to reduce fuel
consumption. The system will stop the engine automatically
during a vehicle stop if the required conditions are met.
Releasing the brake pedal, pressing the accelerator pedal or
shifting out of DRIVE (D) will automatically re-start the engine.
This vehicle has been upgraded with a heavy-duty starter,
enhanced battery, and other upgraded engine parts to
handle the additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every normal
customer engine start. At that time, the system will go into
STOP/START READY and if all other conditions are met,
can go into a STOP/START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following Must Occur:
The system must be in STOP/START READY state.
A STOP/START READY message will be displayed in
the instrument cluster within the Stop/Start section
Úpage 67.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and the
brake pedal pressed.
The engine will shut down, the tachometer will move to the
zero position and the Stop/Start telltale will illuminate
indicating you are in Autostop. Customer settings will be
maintained throughout the Auto Stop/Start process.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check many
safety and comfort conditions for Stop/Start and ensure
they are fulfilled. Detailed information about the operation
of the Stop/Start system may be viewed in the instrument
cluster display Stop/Start screen. In the following
situations the engine will not stop:
If Stop/Start is manually disabled by the Stop/Start
OFF button.
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low. During this time a message will
display "Stop/Start Not Ready Battery Charging".
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an accept -
able cabin temperature has not been achieved.
HVAC is set to full defrost mode at a high blower speed.
HVAC is set to MAX A/C.
Engine has not reached normal operating temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pressure.
Accelerator pedal input.
Engine temperature is too high.
5 mph (8 km/h) threshold has not been achieved from
previous Autostop.
Steering angle is beyond threshold.
It may be possible for the vehicle to be driven several
times without the Stop/Start system going into a
STOP/START READY state under more extreme conditions
of the items previously listed.
TO START THE ENGINE WHILE IN AUTO
S
TOP/START
While in a forward gear, the engine will start when the
brake pedal is released or the accelerator pedal is
pressed. The transmission will automatically re-engage
upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Auto Stop/Start:
The transmission selector is moved out of DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is manually
adjusted.
Battery voltage drops too low. During this time a
message will display "Stop/Start Not Ready Battery
Charging".
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
Steering angle beyond threshold.
4
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STARTING AND OPERATING93
REFUELING THE VEHICLE
There is no fuel filler cap. Two flapper doors inside the pipe
seal the system.
1. Put the vehicle in PARK and switch the ignition OFF.
2. Push the center-rear edge of the fuel filler door
(3 o'clock position) and release to open. Rotate to
full open position.
Fuel Filler Door
3. Insert the fuel nozzle fully into the filler pipe; the nozzle opens and holds both flapper doors while
refueling.
4. When the fuel nozzle “clicks” or shuts off, the fuel tank is full.
5. Keep the nozzle in the filler for five seconds after the nozzle clicks to allow fuel to drain from the nozzle. 6. Remove the fuel filler nozzle.
7. To close the fuel filler door, push the center-rear edge
(3 o’clock position) of the fuel filler door and then
release. The fuel filler door will latch closed.
NOTE:In certain cold conditions, ice may prevent the fuel filler
door from opening. If this occurs, lightly push on the fuel
filler door around the perimeter to break the ice buildup.
VEHICLE LOADING
CERTIFICATION LABEL
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a certification
label affixed to the driver's side door or pillar.
This label contains the month and year of manufacture,
Gross Vehicle Weight Rating (GVWR), front and rear Gross
Axle Weight Rating (GAWR), and Vehicle Identification
Number (VIN). A Month-Day-Hour (MDH) number is
included on this label and indicates the Month, Day and
Hour of manufacture. The bar code that appears on the
bottom of the label is your VIN.
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your vehicle
including driver, passengers, vehicle, options and cargo.
The label also specifies maximum capacities of front and
rear GAWR. Total load must be limited so GVWR and front
and rear GAWR are not exceeded.
CAUTION!
To avoid vehicle damage, ParkView should only be used
as a parking aid. The ParkView camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must be driven
slowly when using ParkView to be able to stop in time
when an obstacle is seen. It is recommended that
the driver look frequently over his/her shoulder when
using ParkView.
WARNING!
Never have any smoking materials lit in or near the
vehicle when the fuel door is open or the tank is
being filled.
Never add fuel when the engine is running. This is in
violation of most state and federal fire regulations
and may cause the Malfunction Indicator Light to
turn on.
A fire may result if fuel is pumped into a portable
container that is inside of a vehicle. You could be
burned. Always place fuel containers on the ground
while filling.
CAUTION!
To avoid fuel spillage and overfilling, do not “top off” the
fuel tank after filling.
4
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94STARTING AND OPERATING
Payload
The payload of a vehicle is defined as the allowable load
weight a truck can carry, including the weight of the driver,
all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the front
and rear axles. The load must be distributed in the cargo
area so that the GAWR of each axle is not exceeded.
Each axle GAWR is determined by the components in
the system with the lowest load carrying capacity (axle,
springs, tires or wheels). Heavier axles or suspension
components sometimes specified by purchasers for
increased durability do not necessarily increase the
vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label represents
the actual tire size on your vehicle. Replacement tires
must be equal to the load capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire size
listed.
Inflation Pressure
This is the cold tire inflation pressure for your vehicle for
all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the total weight
of the vehicle with all fluids, including vehicle fuel, at full
capacity conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb weight values are determined by weighing your vehicle on a
commercial scale before any occupants or cargo are
added.
Loading
The actual total weight and the weight of the front and rear
of your vehicle at the ground can best be determined by
weighing it when it is loaded and ready for operation.
The entire vehicle should first be weighed on a commercial
scale to ensure that the GVWR has not been exceeded.
The weight on the front and rear of the vehicle should then
be determined separately to be sure that the load is
properly distributed over the front and rear axle. Weighing
the vehicle may show that the GAWR of either the front or
rear axles has been exceeded but the total load is within
the specified GVWR. If so, weight must be shifted from
front to rear or rear to front as appropriate until the
specified weight limitations are met. Store the heavier
items down low and be sure that the weight is distributed
equally. Stow all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with your
vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
GVWR is the total allowable weight of your vehicle. This
includes driver, passengers, cargo and tongue weight.
The total load must be limited so that you do not exceed
the GVWR
Úpage 93.
Gross Trailer Weight (GTW)
GTW is the weight of the trailer plus the weight of all cargo,
consumables and equipment (permanent or temporary)
loaded in or on the trailer in its "loaded and ready for
operation" condition.
The recommended way to measure GTW is to put your fully
loaded trailer on a vehicle scale. The entire weight of the
trailer must be supported by the scale.
WARNING!
Do not load your vehicle any heavier than the GVWR or
the maximum front and rear GAWR. If you do, parts on
your vehicle can break, or it can change the way your
vehicle handles. This could cause you to lose control.
Overloading can shorten the life of your vehicle.
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STARTING AND OPERATING101
Seven-Pin Connector
TOWING TIPS
Before towing, practice turning, stopping, and backing up
the trailer in an area located away from heavy traffic.
Automatic Transmission
Select the DRIVE range when towing. The transmission
controls include a drive strategy to avoid frequent shifting
when towing. For increased engine braking on steep
downhill grades, select the LOW range.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use Cruise Control in flat terrain and with light loads to
maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes
Towing Condition Wheel OFF The Ground FWD Models
Flat TowNONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
4
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106MULTIMEDIA
KeySense
The vehicle’s KeySense settings are protected by a unique four-digit PIN, which the vehicle owner creates when accessing the specific settings for the first time. This four-digit PIN
can only be reset by an authorized dealer.
After pressing the KeySense button on the touchscreen, and entering the KeySense PIN, the following settings will be available:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Forward Collision Warning SensitivityThis setting will change the distance at which the Forward Collision Warning (FCW) alert sounds. The “Medium”
setting will have the FCW system signal when an object is in view, and the possibility of a collision is detected. The
“Near” setting will have the FCW system signal when the object is closer to the vehicle. The “Far” setting will have the
FCW system signal when an object is at a far distance from the vehicle.
Forward Collision Warning This setting will turn the Forward Collision Warning system on or off. The “Warning Only” setting will provide only an
audible chime when a collision is detected. The “Warning + Active Braking” setting will provide an audible chime and
apply some brake pressure when a collision is detected.
ParkSense This setting will change the type of ParkSense alert when a close object is detected. The “Sound Only” setting will
provide an audible chime when an object is detected. The “Sound and Display” setting will provide both an audible
chime and a visual display when an object is detected.
Front ParkSense Volume
This setting adjusts the volume of the Front ParkSense system. The available settings are “Low”, “Medium”, and “High”.
Rear ParkSense Volume
This setting adjusts the volume of the Rear ParkSense system. The available settings are “Low”, “Medium”, and “High”.
Rear ParkSense Braking Assist This setting will turn the Rear ParkSense Braking Assist on or off.
Blind Spot Alert This setting will change the type of alert provided when an object is detected in a vehicle’s blind spot. The “Lights”
setting will activate the Blind Spot Alert lights on the outside mirrors. The “Lights & Chime” setting will activate both
the lights on the outside mirrors and an audible chime.
Maximum Vehicle Speed This setting adjusts the Maximum Vehicle Speed. This feature can be set to 65, 70, 75, 80, or 85 mph (90, 95, 100,
105 or 110 km/h) by using the “-” and “+” options.
Start Up Fuel Level Message This setting will turn the Start Up Fuel Level Message on or off.
Earlier Low Fuel Alert This setting will turn the Earlier Low Fuel Alert on or off.
23_RUV_OM_EN_US_t.book Page 106