2
INTRODUCTION
SYMBOLS KEY ....................................................................... 8
VEHICLE MODIFICATIONS/ALTERATIONS ......................... 8
SYMBOL GLOSSARY ............................................................. 8
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................................12
Key Fob ........................................................................ 12
SENTRY KEY ........................................................................15
IGNITION SWITCH ...............................................................15 Keyless Enter ‘n Go™ Ignition .................................... 15
REMOTE START — IF EQUIPPED ......................................16 How To Use Remote Start .......................................... 17
To Exit Remote Start Mode ........................................ 17
Remote Start Front Defrost Activation —
If Equipped .................................................................. 18
Remote Start Comfort Systems — If Equipped.......... 18
Remote Start Windshield Wiper De-Icer Activation —
If Equipped .................................................................. 18
Remote Start Cancel Message .................................. 18
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..................19 To Arm The System .................................................... 19
To Disarm The System ................................................ 19
Rearming Of The System ............................................ 19
Security System Manual Override.............................. 19 DOORS ................................................................................. 20
Manual Door Locks......................................................20
Power Door Locks — If Equipped ................................ 21
Keyless Enter ‘n Go™ — Passive Entry ...................... 21
Automatic Unlock Doors On Exit — If Equipped ......... 23
Manual Sliding Side Door............................................ 23
Power Sliding Side Door — If Equipped ...................... 24
Hands-Free Sliding Doors — If Equipped.................... 25
Child Protection Door Lock System — Rear Doors.....25
STEERING WHEEL .............................................................. 26 Tilt/Telescoping Steering Column ..............................26
Heated Steering Wheel —If Equipped......................... 26
DRIVER MEMORY SETTINGS — IF EQUIPPED ................ 27 Programming The Memory Feature............................ 27
Linking And Unlinking The Key Fob To Memory......... 27
Memory Position Recall............................................... 28
SEATS ................................................................................... 28 Manual Adjustment (Front Seats) — If Equipped....... 28
Manual Adjustment (Rear Seats) ............................... 29
Power Adjustment (Front Seats) — If Equipped ......... 40
Power Adjustment (Rear Seats) — If Equipped .......... 42
Heated Seats ...............................................................43
Ventilated Seats — If Equipped................................... 44
Plastic Grocery Bag Retainer Hooks........................... 45
Head Restraints .......................................................... 45
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ....................................................................... 47 Introducing Voice Recognition .................................... 47
Basic Voice Commands............................................... 47
Get Started ................................................................... 47
Additional Information................................................. 48 MIRRORS............................................................................. 48
Inside Rearview Mirror ................................................ 48
Illuminated Vanity Mirrors —If Equipped ................... 48
Outside Mirrors ........................................................... 49
Outside Mirrors With Turn Signal — If Equipped ....... 49
Driver's Outside Automatic Dimming Mirror —
If Equipped................................................................... 49
Conversation Mirror .................................................... 49
Power Mirrors — If Equipped....................................... 49
Power Folding Outside Mirrors — If Equipped ........... 50
Automatic Power Folding Mirrors — If Equipped ....... 50
Outside Mirrors Folding Feature................................. 50
Heated Mirrors — If Equipped ..................................... 50
Tilt Side Mirrors In Reverse —If Equipped.................. 51
UNIVERSAL GARAGE DOOR OPENER (HOMELINK®) —
IF EQUIPPED ...................................................................... 51 Before You Begin Programming HomeLink® ............ 51
Erasing All The HomeLink® Channels ....................... 51
Identifying Whether You Have A Rolling Code Or
Non-Rolling Code Device............................................. 52
Programming HomeLink® To A Garage
Door Opener ................................................................ 52
Programming HomeLink® To A
Miscellaneous Device ................................................. 53
Reprogramming A Single HomeLink® Button ........... 53
Canadian/Gate Operator Programming .................... 53
Security ........................................................................ 54
Troubleshooting Tips ................................................... 54
23_RUP_OM_EN_USC_t.book Page 2
5
MULTIMEDIA
UCONNECT SYSTEMS ..................................................... 157
CYBERSECURITY ............................................................. 157
UCONNECT SETTINGS...................................................... 157Customer Programmable Features ........................ 158
REAR SEAT ENTERTAINMENT (RSE) WITH AMAZON
FIRE TV BUILT-IN — IF EQUIPPED .................................. 177 Overview .................................................................... 177Getting Started .......................................................... 177
Accessing Rear Seat Entertainment with Fire TV
built-in from the Front Radio Screen ....................... 178
Accessing Rear Seat Entertainment with Fire TV
built-in from the Rear Screens ................................. 178First Time Starting Up (Using the Rear Screens) .... 178Alexa Voice Control ................................................... 179
Listen Via Vehicle Speakers ..................................... 179
Quick Menu ............................................................... 179
Parental Controls (Using the Rear Screens)............ 179Voice Remote with Alexa Pairing (Using the Rear
Screens)..................................................................... 179Media Sources Input (Using the Front Radio and
Rear Screens)............................................................ 180
Voice Remote with Alexa .......................................... 180
Rear Seat Entertainment with Fire TV built-in streaming
(Using the Front Radio and Rear Screens) .................181
Play A Blu-ray™ or DVD —If Equipped ...................... 182
Fire TV Apps/Games (Using the Rear Screens) ...... 183 Using The Video USB Port ........................................ 183
Play Video Games ..................................................... 183
Headphones Operation ............................................ 183
Rear Climate Controls .............................................. 184
Legal & Compliance.................................................. 186
RADIO OPERATION AND MOBILE PHONES.................. 186 Regulatory And Safety Information.......................... 186
SAFETY
SAFETY FEATURES .......................................................... 187Anti-Lock Brake System (ABS) ................................ 187
Electronic Brake Control (EBC) System .................. 188
AUXILIARY DRIVING SYSTEMS ...................................... 192 Blind Spot Monitoring (BSM) — If Equipped............ 192
Forward Collision Warning (FCW) With Mitigation —
If Equipped ................................................................ 195Tire Pressure Monitoring System (TPMS) ............... 197
OCCUPANT RESTRAINT SYSTEMS ............................... 200 Occupant Restraint Systems Features ................... 200
Important Safety Precautions .................................. 200
Seat Belt Systems .................................................... 201
Supplemental Restraint Systems (SRS).................. 209
Child Restraints ........................................................ 219
SAFETY TIPS .................................................................... 233 Transporting Passengers ......................................... 233
Transporting Pets .................................................... 233
Connected Vehicles .................................................. 233Safety Checks You Should Make Inside
The Vehicle ............................................................... 233 Periodic Safety Checks You Should Make Outside
The Vehicle ................................................................ 234
Exhaust Gas ............................................................... 235
Carbon Monoxide Warnings ..................................... 235
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................................236
SOS AND ASSIST MIRROR — IF EQUIPPED ..................236
JACKING AND TIRE CHANGING —IF EQUIPPED ...........239
Preparations For Jacking ......................................... 239
Jack And Spare Tire Location ................................... 240
Equipment Removal ................................................. 240
Jacking Instructions .................................................. 240
Road Tire Installation ................................................ 244
Portable Air Compressor —If Equipped .................... 244
Return Inflatable Spare Tire ..................................... 245
TIRE SERVICE KIT — IF EQUIPPED.................................. 245
JUMP STARTING ...............................................................251 Preparations For Jump Start..................................... 251
Jump Starting Procedure .......................................... 252
REFUELING IN EMERGENCY – IF EQUIPPED ................252
IF YOUR ENGINE OVERHEATS......................................... 253
MANUAL PARK RELEASE ...............................................254
FREEING A STUCK VEHICLE ........................................... 255
TOWING A DISABLED VEHICLE.......................................256 All Wheel Drive (AWD) Models .................................. 258
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS) ..258
EVENT DATA RECORDER (EDR)......................................258
23_RUP_OM_EN_USC_t.book Page 5
12
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which supports
Passive Entry, Remote Keyless Entry (RKE), Keyless Enter ‘n
Go™ (if equipped), Remote Start (if equipped), and remote
power liftgate operation. The key fob allows you to lock or
unlock the doors and liftgate, optional power liftgate, left
power sliding door, and right power sliding door, from
distances up to approximately 66 ft (20 m). When any
button on the key fob is pushed, or when any signal is being
transferred between the key fob and the vehicle, an LED
light on the key fob will flash as an indicator. The key fob
does not need to be pointed at the vehicle to activate the
system. The key fob also contains an emergency key, which
is stored in the rear of the key fob.
The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob become depleted.
The emergency key is also for locking/unlocking the glove
compartment. You can keep the emergency key with you
when valet parking.
NOTE:
The key fob’s wireless signal may be blocked if the key
fob is located next to a mobile phone, laptop, or other
electronic device. This may result in poor performance.
If your vehicle is equipped with a Wireless Charging
Pad, the key fob may not be detected if it is placed
within 6 inches (15 cm) of the pad
Úpage 77.
With the ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are
disabled.
Key Fob
In case the ignition switch does not change with the push
of a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the
LED light on the key fob. If the LED key fob light no
longer illuminates from key fob button pushes, then
the key fob battery requires replacement.
The key fob LED light brightness is designed for indoor
light viewing, so the LED light may not be visible in
direct sunlight
Úpage 312.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver’s front door and sliding door or twice
within five seconds to unlock all doors and the liftgate.
Push and release the lock button on the key fob to lock all
doors and the liftgate.
1 — LED Light
2 — Unlock
3 — Liftgate
4 — Left Power Sliding Side Door
5 — Emergency Key
6 — Lock
7 — Remote Start
8 — Right Power Sliding Side Door
9 — Panic Alarm
23_RUP_OM_EN_USC_t.book Page 12
GETTING TO KNOW YOUR VEHICLE15
The following features are always enabled when this key
fob is in use:
Entertainment audio muted if front occupied seat belts
are not fastened
Consistent seat belt unfastened chime
Maximum radio volume limited to 15 out of 39
Daytime Running Lights
Headlights On With Wipers
Rain Sensing Wipers
Automatic High Beams
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses a key fob, keyless push button ignition
and a Radio Frequency (RF) receiver to prevent
unauthorized vehicle operation. Therefore, only key fobs
that are programmed to the vehicle can be used to start
and operate the vehicle. The system cannot reprogram a
key fob obtained from another vehicle. After placing the ignition in the ON/RUN position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.
If the Vehicle Security Light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should
this occur, have the vehicle serviced as soon as possible
by an authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics
Úpage 312.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
If applicable, refer to the “Hybrid Supplement” for
additional information.
This feature allows the driver to operate the ignition switch
with the push of a button as long as the key fob is in the
passenger compartment.
The START/STOP ignition button has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START. During START, RUN
will illuminate.
START/STOP Ignition Button
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket Remote Start systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2
23_RUP_OM_EN_USC_t.book Page 15
16GETTING TO KNOW YOUR VEHICLE
The push button ignition can be placed in the following
modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks, alarm, etc.)
are still available
ACC
The engine is stopped
Some electrical devices are available (e.g. power
windows)
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, etc.)
START
The engine will start (when foot is on the brake pedal)
The engine only runs with the ignition in the ON/RUN
ignition position, or from a Remote Start request.
In case the ignition switch does not change with the push
of a button, the key fob may have a low or depleted
battery. In this situation, a backup method can be used to
operate the ignition switch. Put the nose side (side
opposite of the emergency key) of the key fob against the
START/STOP ignition button and push to operate the
ignition switch.
Backup Starting Method
NOTE:
The key fob may not be detected by the vehicle Keyless
Enter ‘n Go™ system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
Keyless Enter ‘n Go™ system from starting the vehicle.
For the proper engine starting procedure, see
Úpage 111.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement” for
additional information.
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range
of 328 ft (100 m).
Remote Start is used to defrost windows in cold weather
and to reach a comfortable climate in all ambient
conditions before the customer enters the vehicle.
NOTE:Obstructions between the vehicle and key fob may reduce
this range Úpage 312.
WARNING!
When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake
pedal or the gear selector.
Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ON/RUN
position. A child could operate power windows, other
controls, or move the vehicle.
Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
CAUTION!
An unlocked car is an invitation for thieves. Always
remove the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.
23_RUP_OM_EN_USC_t.book Page 16
GETTING TO KNOW YOUR VEHICLE17
HOW TO USE REMOTE START
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15 minute
cycle.
Pushing the Remote Start button a third time shuts the
engine off.
To drive the vehicle, push the unlock button, and place the
ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low, the
vehicle will start and then shut down after 10 seconds.
The parking lights will turn on, and remain on, during
Remote Start mode.
For security, power window and power sunroof (if
equipped) operation are disabled when the vehicle is in
the Remote Start mode.
The ignition must be placed in the ON/RUN position
before the Remote Start sequence can be repeated for
a third cycle.
All of the following conditions must be met before the
engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
Panic button not pushed
System not disabled from previous Remote Start event
Vehicle Security Light flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an intrusion
Malfunction Indicator Light (MIL) is not illuminated
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button on the
key fob to unlock the doors, or unlock the vehicle using
Keyless Enter ‘n Go™ — Passive Entry via the door
handles, and disarm the Vehicle Security system (if
equipped). Then, prior to the end of the 15 minute cycle,
push and release the START/STOP ignition button.
The Remote Start system will turn the engine off with
another push and release of the Remote Start button on
the key fob, or if the engine is allowed to run for the entire
15 minute cycle. Once the ignition is placed in the ON/
RUN position, the climate controls will resume previously
set operations (temperature, blower control, etc.).
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
2
23_RUP_OM_EN_USC_t.book Page 17
18GETTING TO KNOW YOUR VEHICLE
NOTE:
For vehicles equipped with the Keyless Enter ‘n Go™ —
Passive Entry feature, the message “Remote Start
Active — Push Start Button” will show in the instrument
cluster display until you push the START/STOP ignition
button.
To avoid unintentional shutdowns, the system will
disable for two seconds after receiving a valid Remote
Start request.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside ambient
temperature is 40°F (4.5°C) or below, the system will
automatically activate front defrost for 15 minutes or less.
The time is dependent on the ambient temperature. Once
the timer expires, the system will automatically adjust the
settings depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next section
for detailed operation.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear defrost
will automatically turn on in cold weather. The heated
steering wheel and driver heated seat feature will turn on
if selected in the Comfort menu screen within Uconnect
Settings
Úpage 157. In warm weather, the driver vented
seat feature will automatically turn on when Remote Start
is activated, if programmed in the Comfort menu screen.
The vehicle will adjust the climate control settings
depending on the outside ambient temperature. Automatic Temperature Control (ATC) — If Equipped
The climate controls will be automatically adjusted to the
optimal temperature and mode settings depending on the
outside ambient temperature. This will occur until the
ignition is placed in the ON/RUN position where the
climate controls will resume their previous settings.
Manual Temperature Control (MTC) — If Equipped
In ambient temperatures at 40°F (4.5°C) or below, the
climate settings will default to maximum heat, with
fresh air entering the cabin. If the front defrost timer
expires, the vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to 78°F
(26°C), the climate settings will be based on the last
settings selected by the driver.
In ambient temperatures at 78°F (26°C) or above, the
climate settings will default to MAX A/C, Bi-Level mode,
with Recirculation on.
For more information on ATC, MTC, and climate control
settings, see
Úpage 60.
NOTE:
These features will stay on through the duration of
Remote Start until the ignition is placed in the ON/RUN
position. The climate control settings will change, and
exit automatic operation, if manually adjusted by the
driver while the vehicle is in Remote Start mode. This
includes the OFF button on the climate controls, which
will turn the system off.
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When the Remote Start system is active and the outside
ambient temperature is less than 33°F (0.6°C), the
Windshield Wiper De-Icer will activate. Exiting Remote
Start will resume its previous operation. If the Windshield
Wiper De-Icer was active, the timer and operation will
continue.
REMOTE START CANCEL MESSAGE
One of the following messages will display in the
instrument cluster if the vehicle fails to remote start or
exits Remote Start prematurely:
Remote Start Canceled — Door Open
Remote Start Canceled — Hood Open
Remote Start Canceled — Fuel Low
Remote Start Canceled — Liftgate Open
Remote Start Canceled — Too Cold
Remote Start Canceled — Time Expired
Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is placed in
the ON/RUN position.
23_RUP_OM_EN_USC_t.book Page 18
GETTING TO KNOW YOUR VEHICLE27
NOTE:The engine must be running for the heated steering wheel
to operate.
For information on use with the Remote Start system, see
Úpage 18.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two different
memory profiles for easy recall through a memory switch.
Each memory profile saves desired position settings for
the following features:
Driver’s seat
Easy Entry/Exit seat operation (if equipped)
Power steering wheel position (if equipped)
Side mirrors (if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each can be
linked to either memory position 1 or 2.
Memory settings will be linked to the driver profiles in
the Uconnect system, in addition to several other
features (radio presets, home screens, settings, navi -
gation, phone, etc.)
Úpage 157.
The Driver Memory Settings switch is located on the driver
door, next to the door handle, and consists of three
buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall either
of two saved memory profiles.
Driver Memory Switch
PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the following:
NOTE:Saving a new memory profile will erase the selected profile
from memory.
1. Place the vehicle’s ignition in the ON/RUN position
(do not start the engine).
2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside mirrors and
radio station presets).
3. Push the set (S) button on the memory switch, and then push the desired memory button (1 or 2) within
five seconds. The instrument cluster display will show
which memory position has been set.
NOTE:Memory profiles can be set without the vehicle in PARK.
LINKING AND UNLINKING THE KEY FOB
T
O MEMORY
Your key fob can be programmed to recall one of two
saved memory profiles.
NOTE:Before programming your key fob you must select the
“Personal Settings Linked to Key Fob” feature through the
Uconnect Settings
Úpage 157.
To program your key fob, perform the following:
1. Place the vehicle’s ignition in the OFF position.
2. Select a desired memory profile 1 or 2.
WARNING!
Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus -
tion, or other physical conditions must exercise care
when using the steering wheel heater. It may cause
burns even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel that
insulates against heat, such as a blanket or steering
wheel covers of any type and material. This may
cause the steering wheel heater to overheat.
1 — Memory Profile Button 1
2 — Memory Profile Button 2
3 — Set Button
2
23_RUP_OM_EN_USC_t.book Page 27