2
INTRODUCTION
SYMBOLS KEY ....................................................................... 8
VEHICLE MODIFICATIONS/ALTERATIONS ......................... 8
SYMBOL GLOSSARY ............................................................. 8
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................................12
Key Fob ........................................................................ 12
SENTRY KEY ........................................................................15
IGNITION SWITCH ...............................................................15 Keyless Enter ‘n Go™ Ignition .................................... 15
REMOTE START — IF EQUIPPED ......................................16 How To Use Remote Start .......................................... 17
To Exit Remote Start Mode ........................................ 17
Remote Start Front Defrost Activation —
If Equipped .................................................................. 18
Remote Start Comfort Systems — If Equipped.......... 18
Remote Start Windshield Wiper De-Icer Activation —
If Equipped .................................................................. 18
Remote Start Cancel Message .................................. 18
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..................19 To Arm The System .................................................... 19
To Disarm The System ................................................ 19
Rearming Of The System ............................................ 19
Security System Manual Override.............................. 19 DOORS ................................................................................. 20
Manual Door Locks......................................................20
Power Door Locks — If Equipped ................................ 21
Keyless Enter ‘n Go™ — Passive Entry ...................... 21
Automatic Unlock Doors On Exit — If Equipped ......... 23
Manual Sliding Side Door............................................ 23
Power Sliding Side Door — If Equipped ...................... 24
Hands-Free Sliding Doors — If Equipped.................... 25
Child Protection Door Lock System — Rear Doors.....25
STEERING WHEEL .............................................................. 26 Tilt/Telescoping Steering Column ..............................26
Heated Steering Wheel —If Equipped......................... 26
DRIVER MEMORY SETTINGS — IF EQUIPPED ................ 27 Programming The Memory Feature............................ 27
Linking And Unlinking The Key Fob To Memory......... 27
Memory Position Recall............................................... 28
SEATS ................................................................................... 28 Manual Adjustment (Front Seats) — If Equipped....... 28
Manual Adjustment (Rear Seats) ............................... 29
Power Adjustment (Front Seats) — If Equipped ......... 40
Power Adjustment (Rear Seats) — If Equipped .......... 42
Heated Seats ...............................................................43
Ventilated Seats — If Equipped................................... 44
Plastic Grocery Bag Retainer Hooks........................... 45
Head Restraints .......................................................... 45
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ....................................................................... 47 Introducing Voice Recognition .................................... 47
Basic Voice Commands............................................... 47
Get Started ................................................................... 47
Additional Information................................................. 48 MIRRORS............................................................................. 48
Inside Rearview Mirror ................................................ 48
Illuminated Vanity Mirrors —If Equipped ................... 48
Outside Mirrors ........................................................... 49
Outside Mirrors With Turn Signal — If Equipped ....... 49
Driver's Outside Automatic Dimming Mirror —
If Equipped................................................................... 49
Conversation Mirror .................................................... 49
Power Mirrors — If Equipped....................................... 49
Power Folding Outside Mirrors — If Equipped ........... 50
Automatic Power Folding Mirrors — If Equipped ....... 50
Outside Mirrors Folding Feature................................. 50
Heated Mirrors — If Equipped ..................................... 50
Tilt Side Mirrors In Reverse —If Equipped.................. 51
UNIVERSAL GARAGE DOOR OPENER (HOMELINK®) —
IF EQUIPPED ...................................................................... 51 Before You Begin Programming HomeLink® ............ 51
Erasing All The HomeLink® Channels ....................... 51
Identifying Whether You Have A Rolling Code Or
Non-Rolling Code Device............................................. 52
Programming HomeLink® To A Garage
Door Opener ................................................................ 52
Programming HomeLink® To A
Miscellaneous Device ................................................. 53
Reprogramming A Single HomeLink® Button ........... 53
Canadian/Gate Operator Programming .................... 53
Security ........................................................................ 54
Troubleshooting Tips ................................................... 54
23_RUP_OM_EN_USC_t.book Page 2
5
MULTIMEDIA
UCONNECT SYSTEMS ..................................................... 157
CYBERSECURITY ............................................................. 157
UCONNECT SETTINGS...................................................... 157Customer Programmable Features ........................ 158
REAR SEAT ENTERTAINMENT (RSE) WITH AMAZON
FIRE TV BUILT-IN — IF EQUIPPED .................................. 177 Overview .................................................................... 177Getting Started .......................................................... 177
Accessing Rear Seat Entertainment with Fire TV
built-in from the Front Radio Screen ....................... 178
Accessing Rear Seat Entertainment with Fire TV
built-in from the Rear Screens ................................. 178First Time Starting Up (Using the Rear Screens) .... 178Alexa Voice Control ................................................... 179
Listen Via Vehicle Speakers ..................................... 179
Quick Menu ............................................................... 179
Parental Controls (Using the Rear Screens)............ 179Voice Remote with Alexa Pairing (Using the Rear
Screens)..................................................................... 179Media Sources Input (Using the Front Radio and
Rear Screens)............................................................ 180
Voice Remote with Alexa .......................................... 180
Rear Seat Entertainment with Fire TV built-in streaming
(Using the Front Radio and Rear Screens) .................181
Play A Blu-ray™ or DVD —If Equipped ...................... 182
Fire TV Apps/Games (Using the Rear Screens) ...... 183 Using The Video USB Port ........................................ 183
Play Video Games ..................................................... 183
Headphones Operation ............................................ 183
Rear Climate Controls .............................................. 184
Legal & Compliance.................................................. 186
RADIO OPERATION AND MOBILE PHONES.................. 186 Regulatory And Safety Information.......................... 186
SAFETY
SAFETY FEATURES .......................................................... 187Anti-Lock Brake System (ABS) ................................ 187
Electronic Brake Control (EBC) System .................. 188
AUXILIARY DRIVING SYSTEMS ...................................... 192 Blind Spot Monitoring (BSM) — If Equipped............ 192
Forward Collision Warning (FCW) With Mitigation —
If Equipped ................................................................ 195Tire Pressure Monitoring System (TPMS) ............... 197
OCCUPANT RESTRAINT SYSTEMS ............................... 200 Occupant Restraint Systems Features ................... 200
Important Safety Precautions .................................. 200
Seat Belt Systems .................................................... 201
Supplemental Restraint Systems (SRS).................. 209
Child Restraints ........................................................ 219
SAFETY TIPS .................................................................... 233 Transporting Passengers ......................................... 233
Transporting Pets .................................................... 233
Connected Vehicles .................................................. 233Safety Checks You Should Make Inside
The Vehicle ............................................................... 233 Periodic Safety Checks You Should Make Outside
The Vehicle ................................................................ 234
Exhaust Gas ............................................................... 235
Carbon Monoxide Warnings ..................................... 235
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................................236
SOS AND ASSIST MIRROR — IF EQUIPPED ..................236
JACKING AND TIRE CHANGING —IF EQUIPPED ...........239
Preparations For Jacking ......................................... 239
Jack And Spare Tire Location ................................... 240
Equipment Removal ................................................. 240
Jacking Instructions .................................................. 240
Road Tire Installation ................................................ 244
Portable Air Compressor —If Equipped .................... 244
Return Inflatable Spare Tire ..................................... 245
TIRE SERVICE KIT — IF EQUIPPED.................................. 245
JUMP STARTING ...............................................................251 Preparations For Jump Start..................................... 251
Jump Starting Procedure .......................................... 252
REFUELING IN EMERGENCY – IF EQUIPPED ................252
IF YOUR ENGINE OVERHEATS......................................... 253
MANUAL PARK RELEASE ...............................................254
FREEING A STUCK VEHICLE ........................................... 255
TOWING A DISABLED VEHICLE.......................................256 All Wheel Drive (AWD) Models .................................. 258
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS) ..258
EVENT DATA RECORDER (EDR)......................................258
23_RUP_OM_EN_USC_t.book Page 5
14GETTING TO KNOW YOUR VEHICLE
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
Only key fobs that are programmed to the vehicle elec -
tronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle. Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an autho -
rized dealer.
Keys must be ordered to the correct key cut to match
the vehicle locks.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to
determine the driving experience for other drivers of the
vehicle. The vehicle settings are protected by a unique
4-digit PIN, which the vehicle owner creates when
accessing the specific settings for the first time.
KeySense also has additional features that are always
enabled when the specific key fob is in use that cannot be
set by the vehicle owner. While this specific key fob is in
use, the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features. These
settings can be selected within the Uconnect system
Úpage 157.
KeySense Key Fob
KeySense Unique Splash Screen
At vehicle start-up, the KeySense splash screen should
inform the driver that the vehicle will be functioning in
KeySense mode when the KeySense key fob is in use.
Start Up Display Features
Unique splash screen graphic
Telltale illuminated
After unique splash screen, and after stored messages
are cycled, then start-up KeySense messages (Range &
Max Speed) are displayed
WARNING!
The integrated key fob contains a coin cell battery.
Do not ingest the battery; there is a chemical burn
hazard. If the coin cell battery is swallowed, it can
cause severe internal burns in just two hours and
can lead to death.
If you think a battery may have been swallowed or
placed inside any part of the body, seek immediate
medical attention.
Keep new and used batteries away from children. If
the battery compartment does not close securely,
stop using the product and keep it away from chil -
dren.
WARNING!
Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
For vehicles equipped with Keyless Enter ‘n Go™ Igni -
tion, always remember to place the ignition in the
OFF position when exiting the vehicle.
23_RUP_OM_EN_USC_t.book Page 14
16GETTING TO KNOW YOUR VEHICLE
The push button ignition can be placed in the following
modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks, alarm, etc.)
are still available
ACC
The engine is stopped
Some electrical devices are available (e.g. power
windows)
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, etc.)
START
The engine will start (when foot is on the brake pedal)
The engine only runs with the ignition in the ON/RUN
ignition position, or from a Remote Start request.
In case the ignition switch does not change with the push
of a button, the key fob may have a low or depleted
battery. In this situation, a backup method can be used to
operate the ignition switch. Put the nose side (side
opposite of the emergency key) of the key fob against the
START/STOP ignition button and push to operate the
ignition switch.
Backup Starting Method
NOTE:
The key fob may not be detected by the vehicle Keyless
Enter ‘n Go™ system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
Keyless Enter ‘n Go™ system from starting the vehicle.
For the proper engine starting procedure, see
Úpage 111.
REMOTE START — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement” for
additional information.
This system uses the key fob to start the engine
conveniently from outside the vehicle while still
maintaining security. The system has a range
of 328 ft (100 m).
Remote Start is used to defrost windows in cold weather
and to reach a comfortable climate in all ambient
conditions before the customer enters the vehicle.
NOTE:Obstructions between the vehicle and key fob may reduce
this range Úpage 312.
WARNING!
When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake
pedal or the gear selector.
Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ON/RUN
position. A child could operate power windows, other
controls, or move the vehicle.
Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
CAUTION!
An unlocked car is an invitation for thieves. Always
remove the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.
23_RUP_OM_EN_USC_t.book Page 16
GETTING TO KNOW YOUR VEHICLE17
HOW TO USE REMOTE START
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
parking lights will flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and the vehicle
will remain in the Remote Start mode for a 15 minute
cycle.
Pushing the Remote Start button a third time shuts the
engine off.
To drive the vehicle, push the unlock button, and place the
ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low, the
vehicle will start and then shut down after 10 seconds.
The parking lights will turn on, and remain on, during
Remote Start mode.
For security, power window and power sunroof (if
equipped) operation are disabled when the vehicle is in
the Remote Start mode.
The ignition must be placed in the ON/RUN position
before the Remote Start sequence can be repeated for
a third cycle.
All of the following conditions must be met before the
engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
Panic button not pushed
System not disabled from previous Remote Start event
Vehicle Security Light flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an intrusion
Malfunction Indicator Light (MIL) is not illuminated
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button on the
key fob to unlock the doors, or unlock the vehicle using
Keyless Enter ‘n Go™ — Passive Entry via the door
handles, and disarm the Vehicle Security system (if
equipped). Then, prior to the end of the 15 minute cycle,
push and release the START/STOP ignition button.
The Remote Start system will turn the engine off with
another push and release of the Remote Start button on
the key fob, or if the engine is allowed to run for the entire
15 minute cycle. Once the ignition is placed in the ON/
RUN position, the climate controls will resume previously
set operations (temperature, blower control, etc.).
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
WARNING!
Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.
Keep key fobs away from children. Operation of the
Remote Start system, windows, door locks or other
controls could cause serious injury or death.
2
23_RUP_OM_EN_USC_t.book Page 17
20GETTING TO KNOW YOUR VEHICLE
DOORS
MANUAL DOOR LOCKS
To lock each door, rotate the door lock on each door trim
panel forward. To unlock the front doors, pull the inside
door handle to the first detent or rotate the door lock
button until the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red indicator is visible.
Manual Front Door Lock Manual Rear Door Lock
If the door lock is in the locked position (no ribbing is
visible) when you shut the door, the door will lock.
Therefore, make sure the key fob is not inside the vehicle
before closing the door.
NOTE:The manual door locks will not lock or unlock the liftgate.
1 — Door Handle
2 — Manual Door Lock
WARNING!
For personal security and safety in the event of a
collision, lock the vehicle doors before you drive as
well as when you park and leave the vehicle.
Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
When exiting the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.
Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave
the Keyless Enter ‘n Go™ Ignition in the ACC or ON/
RUN position. A child could operate power windows,
other controls, or move the vehicle.
23_RUP_OM_EN_USC_t.book Page 20
GETTING TO KNOW YOUR VEHICLE25
HANDS-FREE SLIDING DOORS —
I
F EQUIPPED
To open the Hands-Free Sliding Doors, use a straight in
and out kicking motion, move your foot from side to side,
or in a sweeping motion, under the vehicle in the general
location below the door handle(s).
Activation Zone
When a valid kicking motion is completed, the sliding door
will chime, the hazard lights will flash and the sliding door
will open almost instantaneously. This assumes all
options are enabled in the Uconnect Settings.
NOTE:
To open the Hands-Free Sliding Doors requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within 5 ft
(1.5 m), the door will not respond to any kicks.
The Hands-Free Sliding Doors will only operate when
the gear selector is in PARK.
With every movement of the Hands-Free Sliding Doors,
an audible tone will sound and the turn signals will
flash. You can turn these alerts on or off in the
Uconnect system
Úpage 157.
If anything obstructs the power sliding side door while
it is closing or opening, the door will automatically
reverse to the closed or open position and an audible
tone will sound, provided it meets sufficient resistance.
The turn signals will flash with sliding door movements.
If the power sliding doors encounter multiple obstruc -
tions within the same cycle, the system will automati -
cally stop.
The Hands-Free Sliding Doors feature may be turned off
through Uconnect Settings
Úpage 157.
NOTE:The Hands-Free Sliding Doors feature should be turned off
during jacking, tire changing, and vehicle service.
CHILD PROTECTION DOOR LOCK
S
YSTEM — REAR DOORS
To provide a safer environment for small children riding in
the rear seats, the sliding doors are equipped with a Child
Protection Door Lock system.
To Engage The Child Protection Door Lock
1. Open the sliding side door.
2. On the rear of the sliding door, slide the Child
Protection Door Lock control inward (toward the
vehicle) to engage the Child Protection Door Lock.
Child Protection Door Locks
3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:
After engaging the Child Protection Door Lock, always
test the inside door handle with the sliding door closed
to make certain the Child Protection Door Lock is in the
locked position.
After disengaging the Child Protection Door Lock,
always test the inside door handle with the sliding door
closed to make certain the Child Protection Door Lock
is in the unlocked position.
The inside door handle will not open the sliding door
when the Child Protection Door Lock is engaged.
The power sliding door will operate from the switch
located just inside the sliding door, regardless of the
Child Protection Door Lock lever position.
2
23_RUP_OM_EN_USC_t.book Page 25
26GETTING TO KNOW YOUR VEHICLE
To avoid unintentional operation of the power sliding
door from the rear seats, push the Sliding Door Power
Off button, located in the overhead console. When the
overhead console power OFF LED is illuminated, the
sliding door may not be power opened or closed by
pushing the buttons just inside the sliding doors or
pulling on the handles.
To Disengage The Child Protection Door Lock
1. Open the sliding side door.
2. Slide the Child Protection Door Lock control outward (away from the vehicle) to disengage the Child
Protection Door Lock.
3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:After disengaging (or engaging) the Child Protection Door
Lock, always test the inside door handle with the sliding
door closed to make certain the Child Protection Door
Lock is in the desired position. The inside door handle will
open the sliding door when the Child Protection Door Lock
is disengaged.
STEERING WHEEL
TILT/TELESCOPING STEERING COLUMN
This feature allows you to tilt the steering column upward
or downward. It also allows you to lengthen or shorten the
steering column. The tilt/telescoping lever is located left
of the steering wheel at the end of the steering column.
Tilt/Telescoping Lever
To unlock the steering column, push the lever downward
(toward the floor). To tilt the steering column, move the
steering wheel upward or downward as desired. To
lengthen or shorten the steering column, pull the steering
wheel outward or push it inward as desired. To lock the
steering column in position, push the lever upward until
fully engaged.
HEATED STEERING WHEEL —
I
F EQUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on for an average of
80 minutes before automatically shutting off. This time
will vary based on environmental temperatures. The
heated steering wheel can shut off early or may not turn
on when the steering wheel is already warm.
The heated steering wheel button is located within the
Uconnect system. You can access the button through the
Comfort screen.
Press the heated steering wheel button once to turn
the heating element on.
Press the heated steering wheel button a second time
to turn the heating element off.
WARNING!
Avoid trapping anyone in the vehicle in a collision.
Remember that the sliding doors cannot be opened
from the inside door handle when the Child Protection
Door Locks are engaged.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driving
with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow this
warning may result in serious injury or death.
23_RUP_OM_EN_USC_t.book Page 26