2023 CHRYSLER PACIFICA service

SAFETY219
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating;
 Whether or not the driver and passenger safety belts
were buckled/fastened; 
How far (if at all) the driver was depressing the acceler -
ator and/or brake pedal; and,
 How fast the vehicle was traveling.
These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
NOTE:EDR data are recorded by your vehicle only if a non-trivial
crash situation occurs; no data are recorded by the EDR
under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are recorded.
However, other parties, such as law enforcement, could
combine the EDR data with the type of personally identi -
fying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed.
In addition to the vehicle manufacturer, other parties,
such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at all
times, including babies and children. Every state in the
United States, and every Canadian province, requires that
small children ride in proper restraint systems. This is the
law, and you can be prosecuted for ignoring it.
Children 12 years or younger should ride properly buckled
up in a rear seat, if available. According to crash statistics,
children are safer when properly restrained in the rear
seats rather than in the front. There are different sizes and types of restraints for
children from newborn size to the child almost large
enough for an adult safety belt. Always check the child
seat Owner’s Manual to make sure you have the correct
seat for your child. Carefully read and follow all the
instructions and warnings in the child restraint Owner’s
Manual and on all the labels attached to the child
restraint.
Before buying any restraint system, make sure that it has
a label certifying that it meets all applicable Safety
Standards. You should also make sure that you can install
it in the vehicle where you will use it.NOTE:

For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or call:
1–888–327–4236
 Canadian residents should refer to Transport Canada’s
website for additional information: http://
www.tc.gc.ca/en/services/road/
child-car-seat-safety.html

It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
 Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made. Take
your vehicle to an authorized dealer for any air bag
system service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.
WARNING!WARNING!
In a collision, an unrestrained child can become a
projectile inside the vehicle. The force required to hold
even an infant on your lap could become so great that
you could not hold the child, no matter how strong you
are. The child and others could be badly injured or
killed. Any child riding in your vehicle should be in a
proper restraint for the child’s size.
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SAFETY233
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE CARGO AREA.
TRANSPORTING PETS
Air Bags deploying in the front seat could harm your pet.
An unrestrained pet will be thrown about and possibly
injured, or injure a passenger during panic braking or in a
collision.
Pets should be restrained in the rear seat (if equipped) in
pet harnesses or pet carriers that are secured by seat
belts.
CONNECTED VEHICLES
Privacy of any wireless and wired communications cannot
be assured. Third parties may unlawfully intercept
information and private communications without your
consent. For further information, refer to “Data Collection
& Privacy” in your Uconnect Owner’s Manual Supplement
or “Onboard Diagnostic System (OBD II) Cybersecurity”
Úpage 109.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically, checking for
cuts, frays, and loose parts. Damaged parts must be
replaced immediately. Do not disassemble or modify the
system.
If your vehicle is involved in a collision, or if you have
questions regarding seat belt or retractor conditions, take
your vehicle to an authorized FCA dealer or authorized FCA
Certified Collision Care Program facility for inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for four to
eight seconds as a bulb check when the
ignition switch is first placed in the ON/RUN
mode. If the light is either not on during
starting, stays on, or turns on while driving, have the
system inspected at an authorized dealer as soon as
possible. After the bulb check, this light will illuminate with
a single chime when a fault with the Air Bag System has
been detected. It will stay on until the fault is removed. If
the light comes on intermittently or remains on while
driving, have an authorized dealer service the vehicle
immediately
Úpage 200.
WARNING!
 Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
 It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seriously
injured or killed.
 Do not allow people to ride in any area of your vehicle
that is not equipped with seats and seat belts.
 Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
WARNING!
It is not possible to know or to predict all of the possible
outcomes if your vehicle’s systems are breached. It may
be possible that vehicle systems, including safety
related systems, could be impaired or a loss of vehicle
control could occur that may result in an accident
involving serious injury or death.
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234SAFETY
(Continued)
(Continued)
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See an
authorized dealer for service if your defroster is
inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only use
a floor mat that does not interfere with the operation of the
accelerator, brake or clutch pedals. Only use a floor mat
that is securely attached using the floor mat fasteners so
it cannot slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts
and cracks. Inspect sidewalls for cuts, cracks, and bulges.
Check the lug nut/bolt torque for tightness. Check the
tires (including spare) for proper cold inflation pressure.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake, or
clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:

 ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.

 ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before installing
any other floor mat. NEVER install or stack
an additional floor mat on top of an existing
floor mat.
 ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA US LLC
approved floor mat for the specific make, model, and
year of your vehicle.
 ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any pedal,
or is not secure to the floor, remove the floor mat
from the vehicle and place the floor mat in your
trunk.
 ONLY use the passenger’s side floor mat on the
passenger’s side floor area.
 ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under acceler -
ator, brake, or clutch pedals and could cause a loss
of vehicle control.
WARNING!
 NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
 If the vehicle carpet has been removed and
re-installed, always properly attach carpet to the floor
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
 It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING!

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236
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located in the
lower center area of the instrument panel.

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers may
wear down your battery.
SOS AND ASSIST MIRROR — IF EQUIPPED

SOS And ASSIST Mirror

If equipped, the rearview mirror contains an SOS and
ASSIST button.
NOTE:

Your vehicle may be transmitting data as authorized by
the subscriber Úpage 312.
 The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

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IN CASE OF EMERGENCY237
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the SOS and ASSIST
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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238IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The Rearview Mirror light located between the SOS and
ASSIST buttons will continuously be illuminated red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes discon -
nected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle is being driven
and its location. Additional fees may apply for roadside
assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

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IN CASE OF EMERGENCY239
Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care – Total support for Radio,
Phone and NAV issues.
JACKING AND TIRE CHANGING —
IF EQUIPPED
Use this QR code to access your digital
experience.
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Place the ignition in OFF mode.
6. Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the
driver’s front wheel is being changed, block the
passenger’s rear wheel.
Wheel Blocked Example

NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
 Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
 Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
 The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
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240IN CASE OF EMERGENCY
(Continued)
JACK AND SPARE TIRE LOCATION
The jacking tools, spare tire and portable air compressor
(if equipped) or tire service kit (if equipped) are stowed
behind an access panel on the left hand side of the
vehicle.

Jacking Equipment Location

EQUIPMENT REMOVAL

1. Remove the access panel to the jacking equipment.

2. Unlatch the Portable Air Compressor or Tire Service
Kit if equipped. Unscrew the wing nut that is holding
the Inflatable Spare Tire and gently remove it from
the storage area. Remove wrench from foam tray.
NOTE:Depending on the trim level of the vehicle, the options for
spare tire equipment may vary.

Jacking Equipment
Jacking Equipment

3. Turn the jack screw counterclockwise to remove the jack from the storage area behind the tire.

Jack Location

JACKING INSTRUCTIONS
1 — Inflatable Spare Tire
2 — Tire Service Kit
3 — Wrench
4 — Fuel Filler Funnel
1 — Inflatable Spare Tire
2 — Portable Air Compressor
1 — Jack Screw
2 — Jack
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
 Turn on the Hazard Warning Flashers.

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