2023 CHRYSLER PACIFICA service

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal
injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous
and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote
your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or
texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler brand vehicle and to provide a convenient reference source for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-800-247-9753 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on pr\
oducts previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Radio Instruction Manual and
Warranty Booklet can be found by visiting the website on the back cover.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a rideshare, a friend, or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking.
Never drink and then drive.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/ Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.

4
STARTING AND OPERATING
STARTING THE ENGINE ................................................... 111
Normal Starting ........................................................ 111
AutoPark .................................................................... 111Cold Weather Operation
(Below –22°F Or −30°C) ........................................ 113After Starting — Warming Up The Engine ................ 113
If Engine Fails To Start ............................................. 114
To Turn Off The Engine Using The ENGINE
START/STOP Button.................................................. 114
ENGINE BLOCK HEATER — IF EQUIPPED ..................... 114
ENGINE BREAK-IN RECOMMENDATIONS .................... 114
PARKING BRAKE ............................................................. 115 Electric Park Brake (EPB) ........................................ 115
AUTOMATIC TRANSMISSION .......................................... 117 Ignition Park Interlock............................................... 118
Brake/Transmission Shift Interlock (BTSI) System....118

9-Speed Automatic Transmission ............................ 118
Gear Ranges.............................................................. 119
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED .................. 120
ACTIVE NOISE CANCELLATION....................................... 121
POWER STEERING ........................................................... 121
STOP/START SYSTEM — IF EQUIPPED.......................... 121 Autostop Mode .......................................................... 121
Possible Reasons The Engine Does Not Autostop.. 122
To Start The Engine While In Autostop .................... 122
To Manually Turn Off The Stop/Start System ......... 122
To Manually Turn On The Stop/Start System.......... 123
System Malfunction .................................................. 123 CRUISE CONTROL SYSTEMS — IF EQUIPPED ............. 123
Cruise Control ........................................................... 123
Adaptive Cruise Control (ACC).................................. 124
PARKSENSE FRONT/REAR PARK ASSIST SYSTEM —
IF EQUIPPED .................................................................... 132 ParkSense Sensors .................................................. 132ParkSense Display.................................................... 132
ParkSense Warning Display ..................................... 135
Enabling And Disabling ParkSense ......................... 135
Service The ParkSense Park Assist System............ 135
Cleaning The ParkSense System ............................. 136ParkSense System Usage Precautions ................... 136
PARKSENSE ACTIVE PARK ASSIST SYSTEM —
IF EQUIPPED ..................................................................... 137 Enabling And Disabling The ParkSense Active Park
Assist System ............................................................ 137
Parallel/Perpendicular Parking Space Assistance
Operation................................................................... 138
LANESENSE — IF EQUIPPED ......................................... 140 LaneSense Operation............................................... 140
Turning LaneSense On Or Off .................................. 140
LaneSense Warning Message ................................. 140
Changing LaneSense Status.................................... 142 PARKVIEW REAR BACK UP CAMERA ........................... 142
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED......................................................................143
FAMCAM SYSTEM — IF EQUIPPED .................................145
REFUELING THE VEHICLE ................................................146
VEHICLE LOADING ...........................................................146 Certification Label ..................................................... 146
TRAILER TOWING .............................................................147 Common Towing Definitions..................................... 147
Trailer Hitch Classification ........................................ 149Trailer Towing Weights (Maximum Trailer
Weight Ratings) ........................................................ 149
Vehicle Loading Chart ............................................... 150Trailer And Tongue Weight ....................................... 151Towing Requirements .............................................. 151Towing Tips ............................................................... 153
RECREATIONAL TOWING (BEHIND MOTORHOME) ..... 154 Towing This Vehicle Behind Another Vehicle ........... 154
DRIVING TIPS ....................................................................155 Driving On Slippery Surfaces .................................... 155
Driving Through Water ............................................. 156

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5
MULTIMEDIA
UCONNECT SYSTEMS ..................................................... 157
CYBERSECURITY ............................................................. 157
UCONNECT SETTINGS...................................................... 157Customer Programmable Features ........................ 158
REAR SEAT ENTERTAINMENT (RSE) WITH AMAZON
FIRE TV BUILT-IN — IF EQUIPPED .................................. 177 Overview .................................................................... 177Getting Started .......................................................... 177
Accessing Rear Seat Entertainment with Fire TV
built-in from the Front Radio Screen ....................... 178
Accessing Rear Seat Entertainment with Fire TV
built-in from the Rear Screens ................................. 178First Time Starting Up (Using the Rear Screens) .... 178Alexa Voice Control ................................................... 179
Listen Via Vehicle Speakers ..................................... 179
Quick Menu ............................................................... 179
Parental Controls (Using the Rear Screens)............ 179Voice Remote with Alexa Pairing (Using the Rear
Screens)..................................................................... 179Media Sources Input (Using the Front Radio and
Rear Screens)............................................................ 180
Voice Remote with Alexa .......................................... 180

Rear Seat Entertainment with Fire TV built-in streaming
(Using the Front Radio and Rear Screens) .................181

Play A Blu-ray™ or DVD —If Equipped ...................... 182
Fire TV Apps/Games (Using the Rear Screens) ...... 183 Using The Video USB Port ........................................ 183
Play Video Games ..................................................... 183
Headphones Operation ............................................ 183
Rear Climate Controls .............................................. 184
Legal & Compliance.................................................. 186
RADIO OPERATION AND MOBILE PHONES.................. 186 Regulatory And Safety Information.......................... 186
SAFETY
SAFETY FEATURES .......................................................... 187Anti-Lock Brake System (ABS) ................................ 187
Electronic Brake Control (EBC) System .................. 188
AUXILIARY DRIVING SYSTEMS ...................................... 192 Blind Spot Monitoring (BSM) — If Equipped............ 192
Forward Collision Warning (FCW) With Mitigation —
If Equipped ................................................................ 195Tire Pressure Monitoring System (TPMS) ............... 197
OCCUPANT RESTRAINT SYSTEMS ............................... 200 Occupant Restraint Systems Features ................... 200
Important Safety Precautions .................................. 200
Seat Belt Systems .................................................... 201
Supplemental Restraint Systems (SRS).................. 209
Child Restraints ........................................................ 219
SAFETY TIPS .................................................................... 233 Transporting Passengers ......................................... 233
Transporting Pets .................................................... 233
Connected Vehicles .................................................. 233Safety Checks You Should Make Inside
The Vehicle ............................................................... 233 Periodic Safety Checks You Should Make Outside
The Vehicle ................................................................ 234
Exhaust Gas ............................................................... 235
Carbon Monoxide Warnings ..................................... 235
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................................236
SOS AND ASSIST MIRROR — IF EQUIPPED ..................236
JACKING AND TIRE CHANGING —IF EQUIPPED ...........239
Preparations For Jacking ......................................... 239
Jack And Spare Tire Location ................................... 240
Equipment Removal ................................................. 240
Jacking Instructions .................................................. 240
Road Tire Installation ................................................ 244
Portable Air Compressor —If Equipped .................... 244
Return Inflatable Spare Tire ..................................... 245
TIRE SERVICE KIT — IF EQUIPPED.................................. 245
JUMP STARTING ...............................................................251 Preparations For Jump Start..................................... 251
Jump Starting Procedure .......................................... 252
REFUELING IN EMERGENCY – IF EQUIPPED ................252
IF YOUR ENGINE OVERHEATS......................................... 253
MANUAL PARK RELEASE ...............................................254
FREEING A STUCK VEHICLE ........................................... 255
TOWING A DISABLED VEHICLE.......................................256 All Wheel Drive (AWD) Models .................................. 258
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS) ..258
EVENT DATA RECORDER (EDR)......................................258

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6
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................................ 259
Maintenance Plan ..................................................... 260
ENGINE COMPARTMENT................................................. 262 3.6L Engine ............................................................... 262
Checking Oil Level ..................................................... 263
Adding Washer Fluid ................................................ 263Maintenance-Free Battery ....................................... 263
Pressure Washing ..................................................... 264
VEHICLE MAINTENANCE ................................................ 264 Engine Oil .................................................................. 264
Engine Oil Filter ......................................................... 265
Engine Air Cleaner Filter .......................................... 265
Accessory Drive Belt Inspection ............................... 265
Air Conditioner Maintenance ................................... 266
Body Lubrication ....................................................... 268Windshield Wiper Blades.......................................... 268
Exhaust System ........................................................ 270
Cooling System.......................................................... 271
Brake System ........................................................... 273
Automatic Transmission .......................................... 274
Fuses ......................................................................... 275
Bulb Replacement .................................................... 282
TIRES ................................................................................ 283 Tire Safety Information ............................................ 283
Tires — General Information .................................... 291
Tire Types................................................................... 294
Spare Tires — If Equipped ........................................ 295Wheel And Wheel Trim Care .................................... 296
Snow Traction Devices ............................................ 297
Tire Rotation Recommendations ............................. 298 DEPARTMENT OF TRANSPORTATION UNIFORM TIRE
QUALITY GRADES ........................................................... 298
Treadwear ................................................................. 298Traction Grades ........................................................ 299Temperature Grades ................................................ 299
STORING THE VEHICLE ................................................... 299
BODYWORK ...................................................................... 300 Protection From Atmospheric Agents ...................... 300Body And Underbody Maintenance ......................... 300
Preserving The Bodywork ......................................... 300
INTERIORS ....................................................................... 301 Seats And Fabric Parts ............................................. 301
Plastic And Coated Parts .......................................... 301Leather Surfaces ...................................................... 302
Glass Surfaces ......................................................... 302
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)..................... 303
BRAKE SYSTEM ............................................................... 303
WHEEL AND TIRE TORQUE SPECIFICATIONS .............. 303 Torque Specifications ............................................... 303
FUEL REQUIREMENTS ..................................................... 304 3.6L Engine ............................................................... 304Reformulated Gasoline ........................................... 304Gasoline/Oxygenate Blends .................................... 304Do Not Use E-85 In Non-Flex Fuel Vehicles ............ 305
CNG And LP Fuel System Modifications.................. 305
Methylcyclopentadienyl Manganese Tricarbonyl
(MMT) In Gasoline .................................................... 305
Materials Added To Fuel .......................................... 305Fuel System Cautions ............................................... 305
FLUID CAPACITIES .......................................................... 306
ENGINE FLUIDS AND LUBRICANTS .............................. 306
CHASSIS FLUIDS AND LUBRICANTS ............................ 307
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR
VEHICLE ............................................................................308 Prepare For The Appointment .................................. 308
Prepare A List ............................................................ 308Be Reasonable With Requests ................................. 308
IF YOU NEED ASSISTANCE ..............................................308 Roadside Assistance ................................................. 308
FCA US LLC Customer Center ................................... 309
FCA Canada Inc. Customer Center........................... 309
Mexico ........................................................................ 310
Puerto Rico And US Virgin Islands............................ 310
Customer Assistance For The Hearing Or Speech
Impaired(TDD/TTY).................................................... 310
Service Contract ........................................................ 310
WARRANTY INFORMATION.............................................310
MOPAR® PARTS ..............................................................311
REPORTING SAFETY DEFECTS ......................................311 In The 50 United States And Washington, D.C........ 311
In Canada................................................................... 311
PUBLICATION ORDER FORMS .......................................311
CHANGE OF OWNERSHIP OR ADDRESS.......................312
GENERAL INFORMATION................................................. 312

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7
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Chrysler vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is
supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its customers as well as the details of the
terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions,
recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the text. Therefore, you should
only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced throughout the Owner's Information, which may or
may not be applicable to your vehicle, will be identified with the wording “If Equipped” or, if applicable, refer to the “Hybrid Supplement” for additional information. All data contained
in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves
the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Chrysler vehicle best, have factory-trained technicians, genuine Mopar® parts, and care about your satisfaction.1

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10
Engine Check/Malfunction Indicator Warning Light
Úpage 106
Service AWD Warning Light
Úpage 106
Service Forward Collision Warning (FCW) or Pedestrian Emergency Braking (PEB) Warning Light

Úpage 106
Service LaneSense Warning Light
Úpage 106
Service Stop/Start System Warning Light
Úpage 106
Tire Pressure Monitoring System (TPMS) Warning Light
Úpage 106
Yellow Warning Lights
Yellow Indicator Lights
Forward Collision Warning (FCW) or Pedestrian Emergency Braking (PEB) OFF Indicator Light

Úpage 107
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target Vehicle Detected Indicator Light

Úpage 107
Adaptive Cruise Control (ACC) Set With No Target Detected Indicator Light
Úpage 107
Cruise Control Set Indicator Light
Úpage 107
Front Fog Indicator Light
Úpage 108

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14GETTING TO KNOW YOUR VEHICLE
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
 Only key fobs that are programmed to the vehicle elec -
tronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle. Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE:

When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an autho -
rized dealer.
 Keys must be ordered to the correct key cut to match
the vehicle locks.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to
determine the driving experience for other drivers of the
vehicle. The vehicle settings are protected by a unique
4-digit PIN, which the vehicle owner creates when
accessing the specific settings for the first time.
KeySense also has additional features that are always
enabled when the specific key fob is in use that cannot be
set by the vehicle owner. While this specific key fob is in
use, the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features. These
settings can be selected within the Uconnect system
Úpage 157.

KeySense Key Fob

KeySense Unique Splash Screen
At vehicle start-up, the KeySense splash screen should
inform the driver that the vehicle will be functioning in
KeySense mode when the KeySense key fob is in use.
Start Up Display Features

Unique splash screen graphic
 Telltale illuminated
 After unique splash screen, and after stored messages
are cycled, then start-up KeySense messages (Range &
Max Speed) are displayed
WARNING!
The integrated key fob contains a coin cell battery.
Do not ingest the battery; there is a chemical burn
hazard. If the coin cell battery is swallowed, it can
cause severe internal burns in just two hours and
can lead to death.
 If you think a battery may have been swallowed or
placed inside any part of the body, seek immediate
medical attention.
 Keep new and used batteries away from children. If
the battery compartment does not close securely,
stop using the product and keep it away from chil -
dren.
WARNING!
 Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
 For vehicles equipped with Keyless Enter ‘n Go™ Igni -
tion, always remember to place the ignition in the
OFF position when exiting the vehicle.

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GETTING TO KNOW YOUR VEHICLE15
The following features are always enabled when this key
fob is in use:
Entertainment audio muted if front occupied seat belts
are not fastened
 Consistent seat belt unfastened chime
 Maximum radio volume limited to 15 out of 39
 Daytime Running Lights
 Headlights On With Wipers
 Rain Sensing Wipers
 Automatic High Beams
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses a key fob, keyless push button ignition
and a Radio Frequency (RF) receiver to prevent
unauthorized vehicle operation. Therefore, only key fobs
that are programmed to the vehicle can be used to start
and operate the vehicle. The system cannot reprogram a
key fob obtained from another vehicle. After placing the ignition in the ON/RUN position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.
If the Vehicle Security Light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should
this occur, have the vehicle serviced as soon as possible
by an authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics
Úpage 312.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
If applicable, refer to the “Hybrid Supplement” for
additional information.
This feature allows the driver to operate the ignition switch
with the push of a button as long as the key fob is in the
passenger compartment.
The START/STOP ignition button has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START. During START, RUN
will illuminate.

START/STOP Ignition Button

CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket Remote Start systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2

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