2023 CHRYSLER PACIFICA HYBRID maintenance

302SERVICING AND MAINTENANCE
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
Clean with a wet soft cloth. A mild soap solution may be
used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended for
leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar®
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
NOTE:If equipped with light colored leather, it tends to show any
foreign material, dirt, and fabric dye transfer more so than
darker colors. The leather is designed for easy cleaning,
and the manufacturer recommends Mopar® total care
leather cleaner applied on a cloth to clean the leather
seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a regular basis
with Mopar® Glass Cleaner, or any commercial
household-type glass cleaner. Never use an abrasive type
cleaner. Use caution when cleaning the inside rear
window equipped with electric defrosters or windows
equipped with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the elements.
When cleaning the rearview mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
CAUTION!
Do not use alcohol and alcohol-based and/or
ketone-based cleaning products to clean leather seats,
as damage to the seat may result.

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308
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer center
should include the following information:

Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.

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313
INDEX
AAbout Your Brakes ....................................................... 303

Adaptive Cruise Control (ACC) (Cruise Control) ... 123, 124

Adding Engine Coolant (Antifreeze) ............................ 272
Additives, Fuel .............................................................. 305
Adjust Down...........................................................................41
Forward ...................................................................... 40
Rearward ....................................................................40
Up................................................................................ 41
Air Bag........................................................................... 210 Air Bag Operation.................................................... 211
Air Bag Warning Light .................................... 209
, 211
Driver Knee Air Bag ................................................ 215
Enhanced Accident Response ...................... 218
, 258
Event Data Recorder (EDR).................................... 258 Front Air Bag ........................................................... 211
If Deployment Occurs ............................................. 217
Knee Impact Bolsters ............................................. 214
Maintaining Your Air Bag System .......................... 218
Maintenance ........................................................... 218
Redundant Air Bag Warning Light ......................... 210
Side Air Bags ........................................................... 215
Transporting Pets.................................................... 233
Air Bag Light ...............................................102
, 209, 233
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 265
Air Conditioner Maintenance ...................................... 266
Air Conditioner Refrigerant .......................................... 266
Air Conditioner System ................................................ 266 Air Conditioning Filter ............................................71
, 266
Air Conditioning, Operating Tips .................................... 70
Air Filter ......................................................................... 265
Air Pressure Tires.......................................................................... 291
Alarm Arm The System......................................................... 19
Disarm The System ................................................... 19
Security Alarm.......................................................... 105
All Wheel Drive Towing ...................................................................... 258
All Wheel Drive (AWD)...................................................120
Alterations/Modifications Vehicle.......................................................................... 8
Amazon FireTV .................................................... 177
, 181
Amazon FireTV Built-In ................................................. 177
Antifreeze (Engine Coolant) ............................... 272
, 306
Disposal ...................................................................273
Anti-Lock Brake System (ABS) ..................................... 187
Anti-Lock Warning Light................................................ 105
Assist, Hill Start ............................................................. 190
Audio Jack ....................................................................... 74
Audio Systems (Radio) ................................................. 157
Auto Up Power Windows ................................................ 79
Automatic Dimming Mirror ............................................. 48 Automatic Headlights ..................................................... 56Automatic Temperature Control (ATC) .......................... 70
Automatic Transaxle ..................................................... 117 Automatic Transmission .............................................. 118
Adding Fluid .................................................... 274
, 307
Fluid And Filter Change........................................... 274
Fluid Change ........................................................... 274
Fluid Level Check .................................................... 274
Fluid Type .......................................................274
, 307
Special Additives ..................................................... 274
AutoPark ....................................................................... 111
AUX Cord ......................................................................... 74
Auxiliary Electrical Outlet (Power Outlet) ...................... 75
AWD Towing...................................................................... 258
Axle Lubrication ............................................................ 307
BBack Up Camera........................................................... 142
Battery..................................................................103, 263
Charging System Light ............................................ 103
Jump Starting .......................................................... 251
Keyless Key Fob Replacement................................. 13
Battery Saver Feature .................................................... 57
Belts, Seat..................................................................... 233
Blind Spot Monitoring .................................................. 192
Body Mechanism Lubrication ...................................... 268
B-Pillar Location ........................................................... 288
Brake Assist System..................................................... 188
Brake Control System, Electronic................................ 188
Brake Fluid.................................................................... 307
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315
Disable Vehicle Towing ................................................ 256
DisposalAntifreeze (Engine Coolant) ................................... 273
Door Ajar .............................................................. 103
, 104
Door Ajar Light..................................................... 103, 104
Driver’s Seat Back Tilt ....................................................28
Driving Through Flowing, Rising, Or Shallow Standing Water .................................................. 156
EElectric Brake Control System..................................... 188Anti-Lock Brake System ......................................... 187
Traction Control System ......................................... 191
Electric Parking Brake ................................................. 115
Electronic Stability Control (ESC) ................................ 189
Electronic Throttle Control Warning Light................... 104
Emergency Braking ...................................................... 197
Emergency, In Case Of Hazard Warning Flasher ......................................... 236
Jacking............................................................ 239
, 240
Jump Starting .......................................................... 251
Overheating ............................................................. 253
Towing ..................................................................... 256
Emission Control System Maintenance...................... 110 Engine............................................................................262
Air Cleaner ............................................................... 265
Block Heater ............................................................114Break-In Recommendations ...................................114
Checking Oil Level ...................................................263
Compartment...........................................................262
Compartment Identification....................................262
Coolant (Antifreeze)................................................. 306
Cooling .....................................................................271
Exhaust Gas Caution ............................................... 235
Fails To Start ............................................................114Flooded, Starting ..................................................... 114Fuel Requirements ..................................................304
Oil ................................................................... 264
, 306
Oil Filler Cap ............................................................. 262
Oil Filter ....................................................................265 Oil Selection ................................................... 264
, 306
Oil Synthetic ............................................................. 264
Overheating ............................................................. 253
Starting.....................................................................111
Engine Oil Life ¹............................................................... 98
Enhanced Accident Response Feature ............. 218
, 258
Ethanol .......................................................................... 304
Exhaust Gas Cautions ..................................................235
Exhaust System .................................................. 235
, 270
Exterior Lighting .....................................................54, 282
Exterior Lights .............................................. 54, 235, 282
FFamCam System .......................................................... 145
Filters Air Cleaner ............................................................... 265Air Conditioning ................................................ 71
, 266
Engine Oil................................................................. 265
Engine Oil Disposal ................................................. 265
FireTV ............................................................................ 181
Flashers Hazard Warning....................................................... 236Turn Signals................................... 54
, 108, 235, 282
Flash-To-Pass........................................................... 54, 56
Flat Tire Changing ..................................... 239, 283, 295
Flat Tire Stowage ....................................... 245, 283, 295
Flooded Engine Starting............................................... 114
Fluid Capacities ............................................................ 306
Fluid Leaks.................................................................... 235
Fluid Level Checks Brake........................................................................ 274
Engine Oil................................................................. 263
Fluid, Brake................................................................... 307
Fog Lights................................................................. 54
, 57
Fold In Floor (Stow ‘n Go) Seating ................................. 36 Fold-Flat Seats ................................................................ 28
Forward Collision Warning ........................................... 195
Freeing A Stuck Vehicle ............................................... 255
Front Position Light ...................................................... 282
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318
Load Shed Battery Saver On ....................................... 101
Load Shed Electrical Load Reduction......................... 101
Load Shed Intelligent Battery Sensor ......................... 101
Loading Vehicle ..................................................... 86
, 146
Tires ......................................................................... 288
Locks Automatic Door ..........................................................20
Child Protection .........................................................20
Manual ....................................................................... 20
Power Door .................................................................20
Low Tire Pressure System ........................................... 197
Lubrication, Body ......................................................... 268
Lug Nuts ....................................................................... 303
Luggage Carrier ............................................................... 90
MMaintenance ...................................................................81
Maintenance Free Battery ........................................... 263
Maintenance Schedule................................................ 259
Malfunction Indicator Light (Check Engine) ...... 106
, 110
Manual Park Release ........................................................... 254
Service ..................................................................... 311
Map/Reading Lights ....................................................... 58
Marker Lights, Side ...................................................... 282
Media Hub ....................................................................... 74 Memory Seat ...................................................................27
Methanol ...................................................................... 304 Mirrors ............................................................................. 48
Automatic Dimming................................................... 48
Exterior Folding.......................................................... 50
Heated................................................................. 48
, 50
Memory ...................................................................... 27
Outside ................................................................ 48
, 49
Rearview ...........................................................48, 236
Vanity.......................................................................... 48
Modifications/Alterations Vehicle.......................................................................... 8
Monitor, Tire Pressure System..................................... 197
Mopar Parts .................................................................. 311
MP3 Control .................................................................... 74 Multi-Function Control Lever .......................................... 54
NNew Vehicle Break-In Period ........................................ 114
OOccupant Restraints ..................................................... 200
Octane Rating, Gasoline (Fuel) .......................... 304, 306
Oil Change Indicator ....................................................... 98 Reset .......................................................................... 98
Oil Filter, Change .......................................................... 265
Oil Filter, Selection........................................................ 265
Oil Pressure Light.......................................................... 104 Oil, Engine ............................................................ 264
, 306
Capacity ................................................................... 306
Checking .................................................................. 263
Dipstick .................................................................... 263
Disposal ................................................................... 265
Filter ......................................................................... 265
Filter Disposal.......................................................... 265
Identification Logo .................................................. 264
Materials Added To ................................................. 265 Pressure Warning Light .......................................... 104Recommendation...........................................264
, 306
Synthetic .................................................................. 264
Viscosity ................................................................... 306
Onboard Diagnostic System ........................................ 109
Operating Precautions ................................................. 109
Operator Manual Owner's Manual ...................................................... 311
Outside Rearview Mirrors ....................................... 48
, 49
Overheating, Engine ..................................................... 253
PPaint Care ..................................................................... 300
Parking Brake ............................................................... 115
ParkSense Front And Rear ........................................................ 132
ParkSense Active Park Assist ...................................... 137
ParkSense System, Rear ............................................. 132
Passive Entry .................................................................. 21
Pets ............................................................................... 233
Placard, Tire And Loading Information ....................... 288

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319
PowerBrakes ..................................................................... 303
Inverter ....................................................................... 77
Mirrors ........................................................................49
Outlet (Auxiliary Electrical Outlet) ............................. 75
Seats.................................................................... 40
, 42
Steering ................................................................... 121
Power Seats Down...........................................................................41
Forward ...................................................................... 40
Rearward ....................................................................40
Up................................................................................ 41
Power Sliding Door On / Off Switch.................................................... 24
, 83
Pregnant Women And Seat Belts................................ 206
Preparation For Jacking ............................................... 239
Pretensioners Seat Belts ................................................................ 207
RRadial Ply Tires ............................................................. 292
Radiator Cap (Coolant Pressure Cap) ......................... 272
Radio Operation ........................................................... 186
Rear Air Conditioning ............................................... 64
, 69
Rear Camera ................................................................ 143
Rear Cross Path ........................................................... 194
Rear ParkSense System .............................................. 132
Rear Seat Entertainment............................................. 177
Rear Seat Reminder .................................................... 191
Rear View .........................................................................48 Reclining Front Seats ..................................................... 29
Recreational Towing ..................................................... 154
Reformulated Gasoline ................................................ 304
Refrigerant ....................................................................266
Release, Hood................................................................. 82
Reminder, Lights On ....................................................... 54
Reminder, Seat Belt ..................................................... 201
Remote Control Starting System ......................................................... 16
Remote Keyless Entry Arm The Alarm ........................................................... 19
Disarm The Alarm ...................................................... 19
Programming Additional Key Fobs ........................... 14
Remote Starting Exit Remote Start Mode ............................................ 17
Remote Starting System ................................................ 16
Replacement Bulbs ...................................................... 282
Replacement Tires........................................................ 293
Reporting Safety Defects ............................................. 311
Restraints, Child ...........................................................219
Restraints, Head ............................................................. 45
Roof Luggage Rack......................................................... 90
Rotation, Tires ............................................................... 298SSafety Checks Inside Vehicle ....................................... 233
Safety Checks Outside Vehicle ....................................234
Safety Defects, Reporting ............................................311
Safety Information, Tire ................................................ 283
Safety Tips.....................................................................233 Safety, Exhaust Gas ..................................................... 235
Schedule, Maintenance ............................................... 259
Screen Setup ................................................................ 100
Seat Belt Reminder ...................................................... 104
Seat Belts............................................................. 201
, 233
Adjustable Shoulder Belt ........................................ 204 Adjustable Upper Shoulder Anchorage.................. 204
Adjustable Upper Shoulder Belt Anchorage .......... 204
Automatic Locking Retractor (ALR) ........................ 207
Child Restraints ....................................................... 219Energy Management Feature................................. 207Extender................................................................... 206
Front Seat ............................................. 201
, 202, 203
Inspection ................................................................ 233
Lap/Shoulder Belt Operation ................................. 203 Lap/Shoulder Belt Untwisting ................................ 204
Lap/Shoulder Belts ................................................. 202Operating Instructions ............................................ 203
Pregnant Women .................................................... 206
Pretensioners .......................................................... 207
Rear Seat ................................................................. 202
Reminder ................................................................. 201
Seat Belt Extender .................................................. 206
Seat Belt Pretensioner............................................ 207
Untwisting Procedure.............................................. 204
Seat Belts Maintenance .............................................. 301
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321
Sizes ........................................................................ 284
Snow Tires ............................................................... 294Spare Tires ............................................240
, 295, 296
Spinning .................................................................. 292
Trailer Towing .......................................................... 152
Tread Wear Indicators ............................................ 293
Wheel Nut Torque ................................................... 303
To Open Hood..................................................................82
Tongue Weight/Trailer Weight .................................... 151
Towing ........................................................................... 147 Disabled Vehicle ..................................................... 256
Guide ....................................................................... 149Recreational ............................................................ 154
Weight...................................................................... 149
Towing Behind A Motorhome ...................................... 154
Traction ......................................................................... 155
Traction Control............................................................ 191
Trailer Sway Control (TSC) ........................................... 192
Trailer Towing ............................................................... 147 Hitches .................................................................... 149
Minimum Requirements ........................................ 151
Tips .......................................................................... 153
Trailer And Tongue Weight ..................................... 151
Wiring....................................................................... 152
Trailer Towing Guide .................................................... 149
Trailer Weight ............................................................... 149
Transaxle Automatic ................................................................ 117Operation................................................................. 117 Transmission................................................................. 118
Automatic ....................................................... 118, 274
Maintenance............................................................274
Transporting Pets ......................................................... 233
Tread Wear Indicators ..................................................293
Turn Signals ................................................. 54
, 108, 282
UUconnect 4C/4C Nav With 8.4-Inch Display ............... 158
Uconnect Settings Customer Programmable Features .......................... 21
Passive Entry Programming ...................................... 21
Uniform Tire Quality Grades ......................................... 298
Universal Garage Door Opener (HomeLink®) —
If Equipped

b
............................................................... 51
Unleaded Gasoline ....................................................... 304
Untwisting Procedure, Seat Belt ..................................204
USB .................................................................................. 74
VVacuum ........................................................................... 86 Stow ‘n Vac ................................................................ 86
Vanity Mirrors .................................................................. 48
Vehicle Identification Number (VIN) ............................ 303
Vehicle Loading................................................... 146
, 288
Vehicle Maintenance ....................................................264
Vehicle Modifications/Alterations ................................... 8
Vehicle Storage ............................................................... 70
Ventilated Seats ............................................................. 44
Voice Command.............................................................. 47
Voice Recognition System (VR) ...................................... 47
WWarning Lights Red........................................................................... 102
Yellow....................................................................... 105
Warning Lights And Messages .................................... 102
Warranty Information ................................................... 310
Washers, Windshield ................................................... 263
Washing Vehicle ........................................................... 300
Water Driving Through ....................................................... 156
Wheel And Wheel Tire Care ......................................... 296
Wheel And Wheel Tire Trim.......................................... 296
Wind Buffeting ................................................................ 79
Window Fogging ............................................................. 70
Windows.......................................................................... 78 Power ......................................................................... 78
Windshield Defroster ................................................... 234
Windshield Washers ............................................. 59
, 263
Fluid ......................................................................... 263
Windshield Wiper Blades ............................................. 268
Wipers Blade Replacement ......................................... 268
Wipers, Intermittent ....................................................... 59 Wireless Charging Pad ................................................... 77
Wrecker Towing ............................................................ 256
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