2023 CHRYSLER PACIFICA HYBRID key

STARTING AND OPERATING117
(Continued)
(Continued)
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs for which
you have the knowledge and the right equipment. You
should only enter Brake Service Mode during brake
service.
When servicing your rear brakes, it may be necessary for
you or your technician to push the rear piston into the rear
caliper bore. With the Electric Park Brake (EPB) system,
this can only be done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily by
entering Brake Service in your vehicle
Úpage 158. This
menu-based system will guide you through the steps
necessary to retract the EPB actuator in order to perform
rear brake service.
Brake Service has requirements that must be met in order
to be activated:
 The vehicle must be at a standstill.
 The parking brake must be unapplied.
 The transmission must be in PARK or NEUTRAL.
While in Brake Service, the EPB Warning Light will flash
continuously while the ignition switch is ON.
When brake service work is complete, the following steps
must be followed to reset the parking brake system to
normal operation:
 Ensure the vehicle is at a standstill.
 Press the brake pedal with moderate force.
 Apply the EPB.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while shifting out
of PARK.
WARNING!
You can be badly injured working on or around a motor
vehicle. Do only that service work for which you have
the knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
WARNING!
Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
 Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the trans -
mission gear selector out of PARK with the brake
pedal released. Make sure the transmission is in
PARK before exiting the vehicle.
 The transmission may not engage PARK if the vehicle
is moving. Always bring the vehicle to a complete
stop before shifting to PARK, and verify that the
transmission gear position indicator solidly indicates
PARK (P) without blinking. Ensure that the vehicle is
completely stopped, and the PARK position is prop -
erly indicated, before exiting the vehicle.

 It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when
the engine is idling normally and your foot is firmly
pressing the brake pedal.

 Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, and turn the ignition
OFF. When the ignition is in the OFF position, the
transmission is locked in PARK, securing the vehicle
against unwanted movement.
 When exiting the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle, and lock the vehicle.
 Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
transmission gear selector.
WARNING!
4

23_RUP_OM_EN_USC_t.book Page 117

118STARTING AND OPERATING
IGNITION PARK INTERLOCK
This vehicle is equipped with an Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the OFF position. This helps the
driver avoid inadvertently leaving the vehicle without
placing the transmission in PARK. This system also locks
the transmission in PARK whenever the ignition is in the
OFF position.
NOTE:The transmission is NOT locked in PARK when the ignition
is in the ACC position (even though the engine will be off).
Ensure that the transmission is in PARK, and the ignition
is OFF (not in ACC position) before exiting the vehicle.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the brakes are
applied. To shift the transmission out of PARK, the engine
must be running and the brake pedal must be pressed.
The brake pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the vehicle is
stopped or moving at low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission is controlled using a rotary electronic
gear selector located on the center console. The
transmission gear selector has PARK, REVERSE,
NEUTRAL, DRIVE, and LOW shift positions. Using the LOW
position manually downshifts the transmission to a lower
gear based on vehicle speed. The transmission gear range
(PRNDL) is displayed both above the gear selector and in
the instrument cluster. To select a gear range, simply
rotate the gear selector. Push down on the gear selector
and then rotate it, to access the L position. You must also
press the brake pedal to shift the transmission out of
PARK (or NEUTRAL, when stopped or moving at low
speeds). To shift past multiple gear ranges at once (such
as PARK to DRIVE), simply rotate the gear selector to the
appropriate detent. Select the DRIVE range for normal
driving.
NOTE:In the event of a mismatch between the gear selector
position and the actual transmission gear (for example,
driver selects PARK while driving), the position indicator
will blink continuously until the selector is returned to the
proper position, or the requested shift can be completed.
The electronically controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
The 9-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles.
Software and calibration is refined to optimize the
customer’s driving experience and fuel economy. By
design, some vehicle and driveline combinations utilize
NINTH gear only in very specific driving situations and
conditions.
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when shifting
between these gears.

Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition in the ACC or ON/RUN position. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
 Do not shift between PARK, REVERSE, NEUTRAL, or
DRIVE when the engine is above idle speed.
 Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
WARNING!

23_RUP_OM_EN_USC_t.book Page 118

STARTING AND OPERATING119

Transmission Gear Selector

GEAR RANGES
Do not press the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is espe -
cially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade. When exiting the vehicle, always:

Apply the parking brake.
 Shift the transmission into PARK.
 Turn the ignition off.
 Remove the key fob from the vehicle.
The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK
position:
 Look at the transmission gear position display and
verify that it indicates the PARK position (P), and is not
blinking.
 With the brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must exit the vehicle.CAUTION!
Before moving the transmission gear selector out of
PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
 DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range, as this can
damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the ignition
to coast down a hill. These are unsafe practices that
limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
For Recreational Towing
Úpage 154.
For Towing A Disabled Vehicle
Úpage 256.
4

23_RUP_OM_EN_USC_t.book Page 119

STARTING AND OPERATING121
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
system. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency
generator, which creates counteracting sound waves in
the audio system’s speakers. This helps keep the vehicle
quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide increased
vehicle response and ease of maneuverability. The power
steering system adapts to different driving conditions. If the Steering icon is displayed and the “Power Steering
System Over Temp” message is displayed on the
instrument cluster screen, this indicates an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off
Úpage 102.
If the “Service Power Steering" or "Power
Steering Assist Off - Service System” message
and a steering wheel icon are displayed on the
instrument cluster screen, it indicates that the
vehicle needs to be taken to an authorized dealer for
service. It is likely the vehicle has lost power steering
assistance
Úpage 102.
NOTE:
 Even if the power steering assistance is no longer oper -
ational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
 The power steering system is fully electric; it requires
no power steering fluid.
 If the condition persists, see an authorized dealer for
service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is designed to reduce fuel
consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal, pressing
the accelerator pedal or shifting out of DRIVE (D) will
automatically re-start the engine.
This vehicle has been upgraded with a heavy-duty starter,
enhanced battery, and other upgraded engine parts to
handle the additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every driver key
start. At that time, the system will go into STOP/START
READY and if all other conditions are met, can go into a
STOP/START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following Must Occur:
The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster within the Stop/Start section
Úpage 102.
 The vehicle must be completely stopped.
 The gear selector must be in a forward gear and the
brake pedal pressed.
The engine will shut down, the tachometer will move to the
zero position and the Stop/Start telltale will illuminate
indicating you are in Autostop. Customer settings will be
maintained throughout the Auto Stop/Start process.
CAUTION!
All wheels must have the same size and type tires.
Unequal tire sizes must not be used. Unequal tire size
may cause premature wear of the driveline
components.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
4

23_RUP_OM_EN_USC_t.book Page 121

STARTING AND OPERATING123
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
After turning off the Stop/Start system, push the Stop/
Start OFF switch again (located on the switch bank). The
light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system, the
system will not shut down the engine. A “Service STOP/
START System” message and a yellow Stop/Start telltale
will appear in the instrument cluster display
If the “Service STOP/START System” message appears in
the instrument cluster display, have the system checked
by an authorized dealer.
If a malfunction occurs during an autostop, the vehicle
may not auto start and will need a key start.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise Control
system, or the Adaptive Cruise Control (ACC) system:
 Cruise Control will keep your vehicle at a constant
preset speed.
 Adaptive Cruise Control (ACC) will adjust the vehicle
speed up to the preset speed to maintain a distance
with the vehicle ahead.
NOTE:
In vehicles equipped with ACC, if ACC is not enabled,
Fixed Speed Cruise Control will not detect vehicles
directly ahead of you. Always be aware of the feature
selected. 
Only one Cruise Control feature can operate at a time.
For example, if Fixed Speed Cruise Control is enabled,
Adaptive Cruise Control will be unavailable, and vice
versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over accelerator
operations at speeds greater than 20 mph (32 km/h).
The Cruise Control buttons are located on the right side of
the steering wheel.

Cruise Control Buttons

To Activate
Push the on/off button to activate the Cruise Control. The
cruise indicator light in the instrument cluster display will
illuminate. To turn the system off, push the on/off button
a second time. The cruise indicator light will turn off. The
system should be turned off when not in use.
To Set A Desired Speed
Turn the Cruise Control on.
NOTE:The vehicle should be traveling at a steady speed and on
level ground before pushing the SET (+) or SET (-) button.
When the vehicle has reached the desired speed, push
the SET (+) or SET (-) button and release. Release the
accelerator and the vehicle will operate at the selected
speed.
1 — On/Off
2 — CANC/Cancel
3 — SET (+)/Accel
4 — RES/Resume
5 — SET (-)/Decel
WARNING!
Cruise Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could
go too fast for the conditions, and you could lose control
and have an accident. Do not use Cruise Control in
heavy traffic or on roads that are winding, icy,
snow-covered or slippery.
WARNING!
Leaving the Cruise Control system on when not in use is
dangerous. You could accidentally set the system or
cause it to go faster than you want. You could lose
control and have an accident. Always turn the system
off when you are not using it.
4

23_RUP_OM_EN_USC_t.book Page 123

STARTING AND OPERATING135
Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist audible alert
(chime) after approximately three seconds when an
obstacle has been detected, the vehicle is stationary, and
brake pedal is applied.
Adjustable Chime Volume Settings
Front and Rear chime volume settings can be selected
from the Uconnect system
Úpage 157.
If the Uconnect system is equipped, chime volume
settings will not be accessible from the instrument cluster
display.
The chime volume settings include LOW, MEDIUM, and
HIGH.
ParkSense will retain its last known configuration state
through ignition cycles.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen will only be displayed if
“Sound and Display” is selected in the Uconnect system
Úpage 157.
The ParkSense Warning screen is located within the
instrument cluster display
Úpage 97. It provides visual
warnings to indicate the distance between the rear fascia/
bumper and/or front fascia/bumper and the detected
obstacle.
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled with
the ParkSense switch located below the
Uconnect display. When the ParkSense switch is pushed to disable the
system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five
seconds. When the gear selector is moved to REVERSE
and the system is disabled, the instrument cluster display
will show the “PARKSENSE OFF” message for as long as
the vehicle is in REVERSE.

The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the LED will
be on.

NOTE:When KeySense feature is present, the ParkSense system
will reject customer input to turn the system off via the
switch. The instrument cluster display will show
"KeySense in Use Selected Feature Cannot be Disabled"
message.
SERVICE THE PARKSENSE PARK ASSIST
S
YSTEM
During vehicle start up, when the ParkSense system has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS", or the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message for five seconds. When the gear
selector is moved to REVERSE and the system has
detected a faulted condition, the instrument cluster
display will show a "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE FRONT SENSORS" or "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" pop-up message for five seconds. After five
seconds, a vehicle graphic will be displayed with a "WIPE
OFF" or “SERVICE” overlay, depending on the location and
fault type. The system will continue to provide arc alerts for
the side that is functioning properly. These arc alerts will
interrupt the "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS", or "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" messages if an object is detected within the
five second pop-up duration. The vehicle graphic will
remain displayed for as long as the vehicle is in REVERSE.
If "PARKSENSE UNAVAILABLE WIPE REAR SENSORS" or
"PARKSENSE UNAVAILABLE WIPE FRONT SENSORS"
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see an
authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE REQUIRED"
message appears in the instrument cluster display, see an
authorized dealer.
4

23_RUP_OM_EN_USC_t.book Page 135

136STARTING AND OPERATING
(Continued)
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
 Ensure that the front and rear fascia/bumper are free
of snow, ice, mud, dirt, and debris to keep the
ParkSense system operating properly.
 Construction equipment, large trucks, and other vibra -
tions could affect the performance of ParkSense.
 When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition key.
 When you move the gear selector to the REVERSE posi -
tion and ParkSense is turned off, the instrument
cluster will display “PARKSENSE OFF” for as long as the
vehicle is in REVERSE.
 ParkSense, when on, will reduce the volume of the
radio when it is sounding a tone.
 Clean the ParkSense sensors regularly, taking care not
to scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the appropriate fascia/ bumper, or it could provide a false indication that an
obstacle is behind or in front of the appropriate fascia/
bumper.
 Use the ParkSense switch to turn the ParkSense
system off if objects such as bicycle carriers, trailer
hitches, etc., are placed within 12 inches (30 cm) from
the rear fascia/bumper. Failure to do so can result in
the system misinterpreting a close object as a sensor
problem, causing the “PARKSENSE UNAVAILABLE
WIPE REAR SENSORS” message to be displayed in the
instrument cluster.
 ParkSense should be disabled when the liftgate is in
the open position. An opened liftgate could provide a
false indication that an obstacle is behind the vehicle.
 There may be a delay in the object detection rate if the
object is moving. This may cause the automatic braking
application to be delayed.
WARNING!
Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind your
vehicle, look behind you, and be sure to check for
pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon -
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
 Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly be
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because
the hitch ball will be much closer to the obstacle than
the rear fascia when the vehicle sounds the contin -
uous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
 ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
 The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
WARNING!

23_RUP_OM_EN_USC_t.book Page 136

MULTIMEDIA159
KeySense
The vehicle’s KeySense settings are protected by a unique four-digit PIN, which the vehicle owner creates when accessing the specific settings for the first time. This four-digit PIN
can only be reset by an authorized dealer.
After pressing the KeySense button on the touchscreen, and entering the KeySense PIN, the following settings will be available:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Forward Collision Warning Sensitivity This setting will change the distance at which the Forward Collision Warning (FCW) alert
sounds. The “Medium” setting will have the FCW system signal when an object is in view,
and the possibility of a collision is detected. The “Near” setting will have the FCW system
signal when the object is closer to the vehicle. The “Far” setting will have the FCW system
signal when an object is at a far distance from the vehicle.
Forward Collision Warning This setting will turn the Forward Collision Warning system on or off. The “Warning Only”
setting will provide only an audible chime when a collision is detected. The “Warning +
Active Braking” setting will provide an audible chime and apply some brake pressure when
a collision is detected.
ParkSense This setting will change the type of ParkSense alert when a close object is detected. The
“Sound Only” setting will provide an audible chime when an object is detected. The
“Sound and Display” setting will provide both an audible chime and a visual display when
an object is detected.
Front ParkSense Volume This setting adjusts the volume of the Front ParkSense system. The available settings are
“Low”, “Medium”, and “High”.
Rear ParkSense Volume This setting adjusts the volume of the Rear ParkSense system. The available settings are
“Low”, “Medium”, and “High”.
Rear ParkSense Braking Assist This setting will turn the Rear ParkSense Braking Assist on or off.5

23_RUP_OM_EN_USC_t.book Page 159