Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Driving and Operating 215
Driver Mode Control Knob for FWD
Driver Mode Control Knob for AWD
To activate drive modes, turn knob until
desired mode is illuminated.
qNormal Mode (FWD Only) or5Normal Mode (AWD Only)
Front-Wheel Drive (FWD vehicles only) and
Two-Wheel Drive (AWD vehicles only) are for
normal city and highway driving to provide
a smooth ride. These settings provide a
balance between comfort and handling. This
is standard default mode.
4AWD Mode
AWD Mode provides drive torque to all four
wheels. Select AWD Mode to improve
traction and control on slippery surfaces
such as gravel, sand, wet pavement, snow,
and ice. This mode will remain active
through future ignition cycles.
For more information on AWD Mode, see
All-Wheel Drive 0209.
6Snow/Ice Mode
Snow/Ice Mode improves vehicle
acceleration on snow and ice covered roads.
When active, Snow/Ice Mode will adjust
acceleration to optimize traction on slippery
surfaces. This can compromise the
acceleration on dry asphalt. This feature is not intended for use when
the vehicle is stuck in sand mud, ice, snow,
or gravel. If the vehicle becomes stuck, see
If
the Vehicle Is Stuck 0196.
7Off-Road Mode
Use this mode for off-road recreational
driving. Off-Road Mode should be used to
improve driving at moderate speeds, on
grass, gravel, dirt, unpaved roads, or snow
covered roads. The accelerator pedal is tuned
for off-road use and AWD will automatically
be activated.
StabiliTrak/Electronic Stability Control (ESC),
Antilock Brake System (ABS), steering, and
Traction Control System (TCS) will change
for optimal off-road performance. Use this
mode for public off-road recreational driving.
For more information, see Off-Road Driving
0 190.
_Tow/Haul Mode
This mode will automatically activate AWD,
if available. The transmission holds lower
gears longer before shifting to provide more
torque necessary when towing heavy loads.
This will also increase fuel consumption. Use
this mode to assist in maintaining desired
vehicle speeds when driving on downhill
grades by using the engine and transmission
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Customer Information 347
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Connected Services 355
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the Wi-Fi
hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.