Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
132 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Steering Wheel Controls . . . . . . . . . . . . . . . 134
Using the System . . . . . . . . . . . . . . . . . . . . . . 135
Software Updates . . . . . . . . . . . . . . . . . . . . . . 138
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Radio Data System (RDS) . . . . . . . . . . . . . . 139
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 140
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 140
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . . 141
Audio Players
Avoiding Untrusted Media Devices . . . . . 141
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 143
Navigation
Using the Navigation System . . . . . . . . . . 144
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Navigation Symbols . . . . . . . . . . . . . . . . . . . 147
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Global Positioning System (GPS) . . . . . . . 154
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 154
Problems with Route Guidance . . . . . . . . 154
If the System Needs Service . . . . . . . . . . . 155Map Data Updates . . . . . . . . . . . . . . . . . . . . . 155
Database Coverage Explanations . . . . . . . 155
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 155
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 160
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Apple CarPlay and Android Auto . . . . . . . 165
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Trademarks and License Agreements
Trademarks and License Agreements . . . 173
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
154 Infotainment System
Navigation capabilities. The system will
show an alert when the subscription is
expiring and will ask to renew the plan.
Global Positioning System (GPS)
If equipped, the position of the vehicle is
determined by using satellite signals, various
vehicle signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears in the
status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.For more information if the GPS is not
functioning properly, see
Problems with
Route Guidance 0154 and
If the System Needs Service 0155.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
188 Driving and Operating
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 048.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
236 Driving and Operating
The system works when driving in a forward
gear between 8 km/h (5 mph) and 80 km/h
(50 mph), or on vehicles with Adaptive
Cruise Control (ACC), above 4 km/h (2 mph).
It can detect vehicles up to approximately
60 m (197 ft).
{Warning
AEB is an emergency crash preparation
feature and is not designed to avoid
crashes. Do not rely on AEB to brake the
vehicle. AEB will not brake outside of its
operating speed range and only responds
to detected vehicles.
AEB may not:
.Detect a vehicle ahead on winding or
hilly roads.
.Detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.Detect a vehicle when weather limits
visibility, such as in fog, rain, or snow.
.Detect a vehicle ahead if it is partially
blocked by pedestrians or other
objects.(Continued)
Warning (Continued)
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
AEB may slow the vehicle to a complete
stop to try to avoid a potential crash. If this
happens, AEB may engage the Electric
Parking Brake (EPB) to hold the vehicle at a
stop. Release the EPB or firmly press the
accelerator pedal.
{Warning
AEB may automatically brake the vehicle
suddenly in situations where it is
unexpected and undesired. It could
respond to a turning vehicle ahead,
guardrails, signs, and other non-moving
objects. To override AEB, firmly press the
accelerator pedal, if it is safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead. Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled through vehicle
settings. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Collision/Detection Systems”.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
OnStar 349
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 351
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
OnStar 353
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0256. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Index 359
Cleaning (cont'd)Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 180
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . .97, 99, 102
Collision Damage Repair . . . . . . . . . . . . . . . . . 344
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . 310
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 354
Control Traction and Electronic Stability . . . . . . . 212
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 188
Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 134
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Coolant Engine Temperature Gauge . . . . . . . . . . . . 106
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180, 184
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Courtesy Transportation Program . . . . . . . . 343
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 155
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Text Telephone (TTY) Users . . . . . . . . . . . . 340
Customer Information Publications Ordering Information . . . . . 345
Customer Satisfaction Procedure . . . . . . . . . 338
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 344
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 348
Database Coverage Explanations . . . . . . . . . . 155
Daytime Running Lamps (DRL) . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 356
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 337
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 209, 272
Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . 226
Information Center (DIC) . . . . . . . . . . . 117, 119
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Mode Control Light . . . . . . . . . . . . . . . . . . . . . 114
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Driving
Assistance Systems . . . . . . . . . . . . . . . . . . . . 233
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 187
Characteristics and Towing Tips . . . . . . . . 245
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Hill and Mountain Roads . . . . . . . . . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 196