2023 CHEVROLET SILVERADO 2500 keyless

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
190 Infotainment System
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync Device Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
.Delete All Vehicle Contacts: Touch to
delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. SeeVehicle Personalization
0 131.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0152 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password.
An “unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose. Touch Vehicle Key 1 and/or Vehicle Key 2.
If the Remote Keyless Entry (RKE)
transmitter is lost or stolen, see your dealer.
Security
Touch to have your profile secured with
a PIN.
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the account
password.
Delete Profile
Touch to remove the profile from the
vehicle.
Touch Remove or Cancel.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Infotainment System 191
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a registered key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.
2. Create a Personal Identification Number (PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system: 1. Start the engine. 2. For automatic transmissions, the vehicle
must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key you wish to register in
the transmitter pocket. The key does not
need to be the one that started the
vehicle. See Remote Keyless Entry (RKE)
System Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013 for
transmitter pocket location.
6. From the Teen Driver menu, touch Setup Keys..If the transmitter key has not
previously been registered, the option
to add the key displays. Touch Add
and a confirmation message displays.
Teen Driver restrictions will be
applied whenever this key is used to
operate the vehicle.
.If the transmitter key has already
been registered, the option to
remove the key displays. If Remove is
touched, the transmitter key is no longer registered. A confirmation
message displays, and Teen Driver
restrictions will not be applied if this
transmitter key is used to operate
the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will
recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Touch Setup Keys. The system displays instructions for registering or
unregistering a key. A confirmation
message displays.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 209
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 210
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 210
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 211
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 211
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 211
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 213
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . 213
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 214
Driving on Wet Roads . . . . . . . . . . . . . . . . . 217
Hill and Mountain Roads . . . . . . . . . . . . . . 218
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 218
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 219
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 220
Truck-Camper Loading Information . . . . . 225
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 226
Ignition Positions (Key Access) . . . . . . . . . 227
Ignition Positions (Keyless Access) . . . . . 229
Starting the Engine . . . . . . . . . . . . . . . . . . . 230
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 231
Retained Accessory Power (RAP) . . . . . . . 232
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 233
Shifting out of Park . . . . . . . . . . . . . . . . . . . 234
Parking over Things That Burn . . . . . . . . 234Extended Parking . . . . . . . . . . . . . . . . . . . . . . 234
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 235
Running the Vehicle While Parked . . . . . 235
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 235
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 238
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 240
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 240
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 244
Electric Parking Brake . . . . . . . . . . . . . . . . . . 245
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 246
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Hill Descent Control (HDC) . . . . . . . . . . . . 248
Driver Mode Control . . . . . . . . . . . . . . . . . . 249
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 250
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 250
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 252 Assistance Systems for Parking or
Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Rear Vision Camera (RVC) . . . . . . . . . . . . . 254
Surround Vision System . . . . . . . . . . . . . . . 254
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Assistance Systems for Driving . . . . . . . . 263
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 265
Side Blind Zone Alert (SBZA) . . . . . . . . . . 266
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 266
Lane Departure Warning (LDW) . . . . . . . 268
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Recommended Fuel . . . . . . . . . . . . . . . . . . . 269
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 269
Fuels in Foreign Countries . . . . . . . . . . . . . 270
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 270
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 270
Filling the Tank (Pickup Models) . . . . . . . 271
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 272
Filling a Portable Fuel Container . . . . . . . 273
Trailer Towing
General Towing Information . . . . . . . . . . . 273

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 229
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0232.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 231
Starting Procedure
1. For Key Access vehicles, turn the ignitionkey to Start. When the engine starts, let
go of the key. For Keyless Access
vehicles, the RKE transmitter must be in
the vehicle. Press ENGINE START/STOP
with the brake pedal applied. When the
engine begins cranking, let go of the
button.
The driver may observe a minor, and
temporary, brake pedal kickback when
starting the vehicle. This is normal.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), hold the ignition switch in
the START position to continue engine
cranking.Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there while
holding the key in START or ENGINE
START/STOP for up to a maximum of
15 seconds. Wait at least 15 seconds
between each try, to allow the cranking
motor to cool down. When the engine
starts, let go of the key or button and
accelerator. If the vehicle starts briefly
but then stops again, do the same thing.
This clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Engine Heater
If equipped, the engine heater can provide
easier starting and better fuel economy
during engine warm-up in cold weather
conditions at or below
−18 °C (0 °F). Vehicles
with an engine heater should be plugged in
at least four hours before starting. An
internal thermostat in the plug-end of the
cord may exist, which will prevent engine
heater operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 233
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, seeDriving
Characteristics and Towing Tips 0274.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 245. 2. Move the shift lever into P (Park) by
pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the ignition off. For Key Access, push the ignition key in, toward the
steering column, and then turn the
ignition off.
5. For Key Access, remove the key and take it with you. If you can leave the vehicle
with the ignition key in your hand, the
vehicle is in P (Park).
For Keyless Access, take the Remote
Keyless Entry (RKE) transmitter with you.
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
(Continued)
Warning (Continued)
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear–not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After moving the shift
lever into P (Park), hold the regular brake
pedal down. Then, see if you can move the
shift lever away from P (Park) without first
pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 243
With the vehicle moving less than
5 km/h (3 mph) and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. The vehicle must be stopped or movingless than 5 km/h (3 mph) with the
transmission in N (Neutral) and the
ignition on. It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The actual 4x4
shift request is only made after the
button is released. The 4x4 graphic will
remain flashing until the shift request
has completed. A DIC message displays
to indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing, and the current setting is
indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, DIC messages will
display. The vehicle will allow 20 seconds for
this shift to occur. After this time, a graphic
in the instrument cluster will indicate that
the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral): 1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) graphic starts flashing in
the instrument cluster. When the shift is
complete, the graphic stops flashing. If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Turn the ignition on with the engine off. See Ignition Positions (Keyless Access)
0 229 or
Ignition Positions (Key Access) 0227.
2. Set the parking brake. See Electric
Parking Brake 0245.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the graphic in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the graphic
will return to the previously selected
setting.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
380 Vehicle Care
To dinghy tow:1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0240.
5. With the engine running, release the parking brake and verify that the
transfer case is in N (Neutral) by shifting
the transmission to D (Drive) and then to
R (Reverse). There should be no
movement while shifting the
transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/ACCESSORY.
If equipped with Keyless Access, turn the
engine off. Disregard the Shift to P (Park)
DIC message. See Ignition Positions
(Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0324.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. If the vehicle has an ignition key, keep it in the towed vehicle in ACC/ACCESSORY
to prevent the steering column from
locking. If the vehicle is equipped with Keyless Access, keep the RKE transmitter
outside of the vehicle and manually lock
the doors. Access the vehicle by using
the key in the door lock. See
Door Locks
0 21.
Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North America 0324.
3. Turn on the ignition with the engine off. For vehicles with a key, turn the ignition
to ON/RUN with the engine off. If the
vehicle is equipped with Keyless Access,
with your foot off the brake pedal, press
and hold ENGINE START/STOP for
five seconds until the green light comes
on in the button. See Ignition Positions
(Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.
4. Set the parking brake. See Electric
Parking Brake 0245.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).