Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
376 Vehicle Care
If they are, it could cause an unwanted
ground connection. You would not be
able to start your vehicle, and the bad
grounding could damage the electrical
systems.
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put the automatic
transmission in P (Park) before setting
the parking brake. If you have a
four-wheel-drive vehicle, be sure the
transfer case is in a drive gear, not in
N (Neutral).
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary accessories plugged
into the accessory power outlets. Turn
off the radio and all the lamps that are not needed. This will avoid sparks and
help save both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and negative (−)
terminal locations on that vehicle.
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the
vehicle has one. Negative (–) will go to a
heavy, unpainted metal engine part or to
a remote negative (–) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(–) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (–) cable to the negative (–)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
380 Vehicle Care
To dinghy tow:1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0240.
5. With the engine running, release the parking brake and verify that the
transfer case is in N (Neutral) by shifting
the transmission to D (Drive) and then to
R (Reverse). There should be no
movement while shifting the
transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/ACCESSORY.
If equipped with Keyless Access, turn the
engine off. Disregard the Shift to P (Park)
DIC message. See Ignition Positions
(Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0324.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. If the vehicle has an ignition key, keep it in the towed vehicle in ACC/ACCESSORY
to prevent the steering column from
locking. If the vehicle is equipped with Keyless Access, keep the RKE transmitter
outside of the vehicle and manually lock
the doors. Access the vehicle by using
the key in the door lock. See
Door Locks
0 21.
Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North America 0324.
3. Turn on the ignition with the engine off. For vehicles with a key, turn the ignition
to ON/RUN with the engine off. If the
vehicle is equipped with Keyless Access,
with your foot off the brake pedal, press
and hold ENGINE START/STOP for
five seconds until the green light comes
on in the button. See Ignition Positions
(Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.
4. Set the parking brake. See Electric
Parking Brake 0245.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Vehicle Care 381
7. Shift the transfer case to 2m(Two-Wheel
Drive High). When the shift to 2
m
(Two-Wheel Drive High) is complete, the
light in the instrument cluster will stop
flashing and stay lit. See
Four-Wheel-Drive Light 0119.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel Drive High) by
starting the engine and shifting the
transmission to D (Drive) and then to
R (Reverse). There should be movement
of the vehicle while shifting.
9. Shift the transmission to P (Park) and turn off the ignition.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets. The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.
Dolly TowingCaution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
Dolly towing this vehicle is not allowed with
either the front or the rear tires on the
ground for two-wheel drive or four-wheel
drive, regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0401.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
394 Service and Maintenance
.Visually inspect the fuel system including
the evaporative (EVAP) system for
damage or leaks. Visually check all fuel
pipes, vapor lines, and hoses for proper
attachment, connection, routing, and
condition.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. SeeExterior
Care 0381.
.Check starter switch. See Starter Switch
Check 0327.
.Check automatic transmission shift lock
control function. See Automatic
Transmission Shift Lock Control Function
Check 0328.
.Check ignition transmission lock. See
Ignition Transmission Lock Check 0328.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 328.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Visually inspect gas strut for signs of
wear, cracks, or other damage. Check the
hold open ability of the strut. If the hold
open is low, service the gas strut. See Gas
Strut(s) 0329.
.Inspect sunroof track and seal,
if equipped. See Sunroof044.
.Verify spare tire key lock operation and
lubricate as needed. See Tire Changing
0 364.
.Visually inspect the spare tire to ensure
that it is tightly stowed under the vehicle.
Push, pull, and try to turn the tire. If the
spare tire moves, tighten as necessary.
See Tire Changing 0364.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
OnStar 421
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
OnStar 423
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0303. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
430 Index
CheckEngine Light (Malfunction Indicator) . . . . 116
Ignition Transmission Lock . . . . . . . . . . . . . 328
Child Restraints Infants and Young Children . . . . . . . . . . . . . 74
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . . . . . 89, 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Climate Control Systems . . . . . . . . . . . . . . . . . 202 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 202
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 107
Collision Damage Repair . . . . . . . . . . . . . . . . . .415
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425 Connections
Connected Services . . . . . . . . . . . . . . . . . . . . 425
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Traction and Electronic Stability . . . . . . . 247
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 211
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Coolant
Engine Temperature Gauge . . . . . . . . . . . . . 113
Engine Temperature Warning Light . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202, 204
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Courtesy Transportation Program . . . . . . . . 414
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 173
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . 411
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Text Telephone (TTY) Users . . . . . . . . . . . . . 411
Customer Information
Publications Ordering Information . . . . . 416
Customer Satisfaction Procedure . . . . . . . . . 409
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418D
Damage Repair, Collision . . . . . . . . . . . . . . . . . .415
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 419
Database Coverage Explanations . . . . . . . . . . 173
Daytime Running Lamps (DRL) . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 211
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 427
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 210
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 408
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Driver Assistance Systems . . . . . . . . . . . . . . . 252
Driver Information Center (DIC) . . . . . . 124, 125
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 249
Driver Mode Control Light . . . . . . . . . . . . . . . . 121
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Index 433
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 123
Hill and Mountain Roads . . . . . . . . . . . . . . . . .218
Hill Descent Control (HDC) . . . . . . . . . . . . . . . 248
Hill Descent Control Light . . . . . . . . . . . . . . . . . 119
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 246
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Wear Seat Belts Properly . . . . . . . . . 56
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202, 204
I
If the System Needs Service . . . . . . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . . . . . . . .227, 229
Ignition Transmission Lock Check . . . . . . . . 328
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Infants and Young Children, Restraints . . . . 74
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 416
Infotainment System . . . . . . . . . . . . . . . . . . . . 419
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 107
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 38
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 148
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Jump Starting - North America . . . . . . . . . . . 374
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . 10, 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 9
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 345
Lamps Auxiliary Roof Mounted Lamp . . . . . . . . . 144
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 139
Exterior Lamps Off Reminder . . . . . . . . . . . 141
Exterior Lighting Battery Saver . . . . . . . . 147
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 266
Lane Departure Warning (LDW) . . . . . . . . . . 268
Lane Departure Warning Light . . . . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 58 LATCH System
Replacing Parts after a Crash . . . . . . . . . . . 89
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Illumination Control . . . . . . . . . . . . . . . . . . . 145
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 114
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Brake System Warning . . . . . . . . . . . . . . . . . 117
Charging System . . . . . . . . . . . . . . . . . . . . . . . 116
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 123
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 121
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 118
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 122