2023 CHEVROLET SILVERADO 1500 infotainment

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
318 Driving and Operating
Warning (Continued)
.If the trailer brakes are not operating
properly at any time, or if a DIC
message indicates problems with the
trailer connections or trailer brakes,
carefully pull the vehicle over to the
side of the road when traffic
conditions allow.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old.Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Trailering App
Trailer Lights App
If equipped, the Trailer Lights App is on the
infotainment home screen.
Touch Start to cycle the trailer lamps on and
off to determine if they are working. The
test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times. 4. The right turn signal light flashes three
times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test
automatically ends after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The vehicle is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Trailering App
If equipped, the Trailering App is on the
infotainment home screen.
If equipped this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assist
features.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
Driving and Operating 319
The Trailering App welcome page appears
when the Trailering App is opened for the
first time from the infotainment home
screen.
When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory/No trailer.
When a trailer is electrically connected and
after a Trailer Profile has been created, the
trailer detection pop-up appears with a list
of all of the custom Trailer Profiles made on
the vehicle. To load an existing Trailer
Profile, select one of the Trailer Profiles
listed, or load the Guest Trailer Profile by
selecting GUEST TRAILER. Touching
Accessory/No trailer will select Accessory/No
trailer as the active Trailer Profile and will
dismiss the pop- up. Shifting the vehicle
from P (Park) will select Guest Trailer as the
active Trailer Profile and will dismiss the
pop-up.
Create a Trailer Profile
Touch Add Trailer on the trailer detection
pop-up or touch + Add Trailer in the
Trailering App.
Follow on-screen instructions to set up
profile.After a profile is created, set up for
additional features may become available,
such as Tow/Haul Mode reminder, Trailer
Tire Pressure Monitoring System (TTPMS),
maintenance reminders, or towing assist.
Import a Trailer Profile
Touch Import on the trailer detection pop-up
or touch Import in the Trailering App.
Follow on-screen instructions to import a
profile.
After a profile is imported, it can be selected
from the trailer list. The Tow/Haul Mode
reminder, Brake Gain Setting and Trailer Tire
Pressure sensor learning, if equipped, do not
import.
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode Reminder
setting on, touch Yes. To turn it off,
touch No.
Trailer Tire Pressure Setup
If the Trailer TTPMS is detected, touch the
Tire Pressure Monitoring icon to set up tire
pressure monitoring.
The trailer tire pressure sensors can transmit
up to 7 m (23 feet) from the hitch receiver of
the vehicle.
A trailer must be electrically connected to
the vehicle before starting the
sensor-to-vehicle learn process.
After selecting Start from the Learn Sensors
screen, use the Tool Method or the Manual
Method (described below) to learn each tire
sensor, during which the current tire number
will be highlighted.
Each sensor has a maximum of two minutes
to learn. After a sensor is learned, a
checkmark appears next to the tire, the
vehicle horn sounds, the vehicle brake lamps
flash, and all working trailer lamps flash.
It then moves to the next sensor.
Touch Stop to cancel the process.
The recommended tire pressure must be
entered for the trailer tires. This allows the
vehicle to alert when the tire pressure is
high or low.
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
320 Driving and Operating
see a tire or trailer dealer for service. The
learning process must be repeated when the
trailer tires are rotated or replaced.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to readjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment screen.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash. The process stops without saving the
sensor locations if this step takes more
than two minutes.
4. Move to the next tire and repeat Step 3 for each sensor. The horn chirps twice
when all sensors are completed.
5. Return to the vehicle to complete the setup.
Maintenance Reminders
To set up maintenance reminders, touch the
Trailer Maintenance icon. Follow the
onscreen prompts. The maximum number of
reminders is 50.
Towing Assist
To set up towing assist features,
if equipped, touch the towing assist icon.
1. Select the number of axles on the trailer.
2. Enter trailer dimensions as prompted.
Follow the onscreen instructions to complete
setup for available features.
Certain trailer features require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Transparent Trailer Setup
If equipped, a rear trailer camera must be
mounted on the trailer and electrically
connected to the vehicle before transparent
trailer feature can be used. See Assistance
Systems for Parking or Backing 0274.
Trailer dimensions must be in range and
transparent trailer must be calibrated prior
to use: 1. If trailer dimensions are out of range, this feature will be unavailable.
2. Ensure rear trailer camera is connected.
3. Follow instructions to drive forward to complete calibration.
.Trailer Length: 300 cm (118.1 in) –970 cm
(381.8 in). Measure from center of coupler
to furthest rear point on the trailer.
.Trailer Width: 120 cm (47.2 in) –260 cm
(102.3 in). Measure from left edge of
trailer to right edge.
.Trailer Height: 1 cm (0.39 in) –450 cm
(177.1 in). Measure from ground to tallest
point of the trailer.
.Hitching Point Length: 180 cm (70.8 in) –
970 cm (381.8 in). Measure from center of
coupler to middle of tires.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
322 Driving and Operating
Lights
This view displays the names of the trailer
connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
If a trailer connection is detected without
any faults, the view will display No Issues
Found.
When a trailer is connected, the Trailering
App System detects the trailer connection
using the Stop/Turn Signal lighting circuits
and alerts the driver by requesting a trailer
profile setup through the Trailering App
System on the infotainment screen. If a
default trailer profile is selected, theTrailering App System will not display a
Trailer Detection Alert to the user when a
trailer is connected.
When a trailer is connected and the vehicle
is off, the Trailering App System will
periodically pulse the lighting circuits of the
trailer to verify it is still connected. The
trailer lights may periodically flash as a
result of this trailer connection detection.
These flashes may be more visible in dark
ambient light environments. The flashing or
flickering lights are a normal condition and
the Trailering App System has built-in
protections to prevent the battery from
draining. When Theft Alert is enabled, the
frequency and pattern of this flashing will
change.
If a connected trailer becomes disconnected,
a message about the trailer disconnect will
appear on the Driver Information Center
(DIC) immediately (if vehicle is on) or the
next time the vehicle is turned on (if trailer
was disconnected while vehicle is off). Check
your trailer connection if needed.
Connection Problem
If any of the trailer connections are lost, a
message about the connection issue appears
on the DIC. The infotainment screen will also
show the connection issue in the Lights
Status view.
Connection Trailer Lighting Faults Detected
The Trailering App System monitors for
electrical faults on the trailer lights.
A message about the lighting issue appears
on the DIC. The infotainment screen will also
show the lighting issue in the Lights Status
view. Repair your trailer lights if needed.
A trailer lighting issue is not covered by
your GM warranty.
The Running Lights connection may not
detect partial outages. Activate the light test
to check all trailer lamps. See
“Light Test”
following.
Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
430 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 430
Customer Assistance Offices . . . . . . . . . . . 432
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 432
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 432
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Roadside Assistance Program . . . . . . . . . . 433
Scheduling Service Appointments . . . . . 434
Courtesy Transportation Program . . . . . 435
Collision Damage Repair . . . . . . . . . . . . . . . 436
Publication Ordering Information . . . . . . 437
Radio Frequency Statement . . . . . . . . . . . 438
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 438
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 438
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 439
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 439
Event Data Recorders . . . . . . . . . . . . . . . . . 440
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Infotainment System . . . . . . . . . . . . . . . . . 440Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
440 Customer Information
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0442.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
OnStar 441
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 441
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
OnStar Additional Information
OnStar Additional Information . . . . . . . . 442
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.
Or

Chevrolet Silverado 1500 Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico/Paraguay-16515119) - 2023 - CRC - 6/2/22
OnStar 443
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar —such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or jamming
—
may prevent service.
See Radio Frequency Statement 0438.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.