Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 22
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Instruments and Controls . . . . . . . . . . . . . . . 66
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Infotainment System . . . . . . . . . . . . . . . . . . . . 97
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 114
Driving and Operating . . . . . . . . . . . . . . . . . . 120
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Service and Maintenance . . . . . . . . . . . . . . . 241
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 249
Customer Information . . . . . . . . . . . . . . . . . . 253
Reporting Safety Defects . . . . . . . . . . . . . . . 261
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Connected Services . . . . . . . . . . . . . . . . . . . . . 269
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84892724 A First Printing©2022 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Introduction 3
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
>:Seat Belt Reminders
I:Side Blind Zone Alert
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/Electronic
Stability Control (ESC)
a: Under Pressure
k: Vehicle Ahead Indicator
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Introduction 5
1.Air Vents 0118.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 082.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 093.
Windshield Wiper/Washer 068.
4. Horn 068.
5. Hazard Warning Flashers 093.
6. Instrument Cluster 072.
7. Shift Lever. See Automatic Transmission
0 137.
Manual Mode 0139 (If Equipped).
8. Climate Control Systems 0114.
9. Infotainment. See Overview098.
10. Power Outlets 070.
11. USB Port (If Equipped). See Auxiliary
Devices 0103.
12. Power Outlet 110/120 Volt Alternating Current. See Power Outlets 070.
13. Rear Heating System 0116 (If Equipped).
Lane Departure Warning (LDW) 0151 (If
Equipped).
Forward Collision Alert (FCA) System
0 148 (If Equipped). 14. Passenger Airbag On-Off Switch (If
Equipped). See Airbag On-Off Switch
0 41.
15. Traction Control/Electronic Stability
Control 0142.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0140.
17. Steering Wheel Controls 067 (If
Equipped).
18. Steering Wheel Adjustment 066 (Out of
View), (If Equipped).
19. Parking Brake Release. See Parking Brake
0 141.
20. Cruise Control 0143 (If Equipped).
Fast Idle System 0133 (If Equipped).
21. Parking Brake 0141.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 077.
23. Instrument Panel Illumination Control
094.
Dome Lamp Override. See Dome Lamps
0 94.
24. Exterior Lamp Controls 091.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 7
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, and all
locks.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see
Roadside
Assistance Program 0256.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 11
The remote vehicle start feature will not
operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers are on.
.There is an emission control system
malfunction. SeeMalfunction Indicator
Lamp (Check Engine Light) 077.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The vehicle is not in park.
.Two remote starts or a start with an
extension have already been provided.
To view available settings from the Driver
Information Center (DIC) press
Uto enter
the feature settings menu.
Door Locks
{Warning
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. When a door is locked,
the handle will not open it. The
chance of being thrown out of the
vehicle in a crash is increased if the (Continued)
Warning (Continued)
doors are not locked. So, all
passengers should wear seat belts
properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock the door from the inside, slide the
manual lever on the door down. To unlock
the door, slide the manual lever up.
From the outside, use the key.
If the vehicle is equipped with Keyless Entry,
seeRemote Keyless Entry (RKE) System
Operation 08.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Seats and Restraints 31
{Warning
You can be seriously injured or killed if
the shoulder belt is worn behind your
back, under your legs, or wrapped around
your neck. The shoulder belt can tighten
but cannot be loosened if it is locked. The
shoulder belt locks when it is pulled all
the way out of the retractor. It unlocks
when the shoulder belt is allowed to go
all the way back into the retractor, but it
cannot do this if it is wrapped around
you. You may have to cut the seat belt if
it is locked and tightened around you.
Lap-Shoulder Belt
All seating positions in the vehicle have a
lap-shoulder belt. If you are using a rear
seating position with a detachable seat belt
and the seat belt is not attached, see
“Reinstalling the Rear Seats”underRear
Seats 024 for instructions on reconnecting
the seat belt to the mini-buckle.
The following instructions explain how to
wear a lap-shoulder belt properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index. 2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be
engaged. See Child Restraint Systems
0 48. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
3. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to make sure
it is secure. If the belt is not long
enough, see Seat Belt Extender 034.
Position the release button on the buckle
so that the seat belt could be quickly
unbuckled if necessary.
4. If equipped with a shoulder belt height adjuster, move it to the height that is
right for you. See “Seat Belt Height
Adjuster” later in this section for
instructions on use and important safety
information.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
34 Seats and Restraints
The best way to protect the fetus is to
protect the mother. When a seat belt is
worn properly, it is more likely that the
fetus will not be hurt in a crash. For
pregnant women, as for anyone, the key to
making seat belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten around
you, you should use it.
But if a seat belt is not long enough, your
dealer will order you an extender. Only a
GM dealer issued extender should be used.
When you go in to order it, take the
heaviest coat you will wear, so the extender
will be long enough for you. To help avoid
personal injury, do not let someone else use
it, and use it only for the seat it is made to
fit. The extender has been designed for
adults. Never use it for securing child
restraints. For more information on the
proper use and fit of seat belt extenders see
the instruction sheet that comes with the
extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist by
reversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. SeeSeat Belt Reminders 075.
Keep seat belts clean and dry. See Seat Belt
Care 034.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Seats and Restraints 35
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced.
New parts and repairs may be necessary
even if the seat belt system was not being
used at the time of the crash. Have the seat belt pretensioners checked if
the vehicle has been in a crash, or if the
airbag readiness light stays on after you
start the vehicle or while you are driving.
See
Airbag Readiness Light 075.
Airbag System
The vehicle has the following airbag:
.A frontal airbag for the driver
The vehicle may have the following airbags:
.A frontal airbag for the front outboard
passenger
.A seat-mounted side impact airbag for the
driver
.A seat-mounted side impact airbag for the
front outboard passenger
Seat-mounted side impact airbags are
only available on vehicles equipped with
roof-rail airbags.
.A roof-rail airbag for the driver on vans
with single row seating
.A roof-rail airbag for the front outboard
passenger on vans with single row
seating
.A roof-rail airbag for the driver and the
passenger seated directly behind the
driver on vans with two row seating
.A roof-rail airbag for the front outboard
passenger and the passenger seated
directly behind the front outboard
passenger on vans with two row seating
If the van is equipped with a sliding door,
the roof-rail airbag for the front outboard
passenger is separate from the roof-rail
airbag for the passenger seated directly
behind the front outboard passenger.
If the van is equipped with a 60/40
swing-out door, a single roof-rail airbag
covers both seating positions.
.A roof-rail airbag for the driver and the
second and third row passengers seated
directly behind the driver on vans with
three or more seating rows
.A roof-rail airbag for the front outboard
passenger and the second and third row
passengers seated directly behind the
front outboard passenger on vans with
three or more seating rows