2023 CHEVROLET EXPRESS navigation

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Infotainment System 103
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna may be used for radio,
navigation, and OnStar, depending on the
equipped options. Keep clear of obstructions
for clear reception. If the vehicle has a
sunroof, and it is open, reception can also
be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as CDs,
DVDs, Blu-ray Discs, SD cards, USB devices,
and mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance.
Avoid use if the content or origin cannot be
trusted.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack on the
lower right side can connect to an external
audio device such as an iPod, MP3 player,
or CD player for use as another source for
audio listening. This input jack is not an
audio output; do not plug headphones into
the front auxiliary input jack.
Drivers are encouraged to set up any
auxiliary device while the vehicle is in
P (Park). See
Defensive Driving 0121 for
more information on driver distraction.
To use a portable audio player, connect a
3.5 mm (1/8 in) cable to the radio's front
auxiliary input jack. When a device is
connected, press the radio CD/AUX button
to begin playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase the
portable audio device's volume to the
loudest level.
It is always best to power the portable
audio device through its own battery while
playing.
O: Turn clockwise or counterclockwise to
increase or decrease the volume of the
portable player. Additional volume
adjustments might have to be made from
the portable device if the volume is not loud
or soft enough.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Driving and Operating 121
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 028.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
264 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 264
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
OnStar Additional Information
OnStar Additional Information . . . . . . . . 266
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
OnStar 265
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
OnStar 267
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
268 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0171. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Connected Services 269
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
274 Index
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . .72
Collision Damage Repair . . . . . . . . . . . . . . . . . 258
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 269
Control Traction and Electronic Stability . . . . . . . 142
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 122
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 74
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 116
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Courtesy Transportation Program . . . . . . . . 257
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Text Telephone (TTY) Users . . . . . . . . . . . . 255
Customer Information Publications Ordering Information . . . . . 260
Customer Satisfaction Procedure . . . . . . . . . 253 Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 258
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 262
Daytime Running Lamps (DRL) . . . . . . . . . . . . 92
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 121
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . . 271
Disabled Vehicle
Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Door Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . 12
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Drive Belt Routing, Engine . . . . . . . . . . . . . . . 252
Driver
Assistance Systems . . . . . . . . . . . . . . . . . . . . 145
Information Center (DIC) . . . . . . . . . . . . . . . . 82
Driving Better Fuel Economy . . . . . . . . . . . . . . . . . . . . 121
Characteristics and Towing Tips . . . . . . . . 155
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Hill and Mountain Roads . . . . . . . . . . . . . . 124
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 126
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 123
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 123
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 126
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
E
ElectricalEquipment, Add-On . . . . . . . . . . . . . . . . . . . . . 171
System Overload . . . . . . . . . . . . . . . . . . . . . . 197
Electrical System Engine Compartment Fuse Block . . . . . . . 198
Floor Console Fuse Block . . . . . . . . . . . . . . . 202
Fuses and Circuit Breakers . . . . . . . . . . . . . 198
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265