2023 CHEVROLET EXPRESS dead battery

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
136 Driving and Operating
.Prevent movement of the shift lever out
of P (Park), unless the ignition is on and
the regular brake pedal is applied.
The shift lock control system is always
functional except in the case of a dead
battery or low voltage (less than 9 V)
battery.
If the vehicle has an uncharged battery or a
battery with low voltage, try charging or
jump starting the battery. See Jump Starting
- North America 0228.
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition on.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all the way into
P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem shifting,
have the vehicle serviced.Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage. (Continued)
Warning (Continued)
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed.
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 135 and Engine Exhaust 0136.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
230 Vehicle Care
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
6. Connect the red positive (+) cable to thepositive (+) terminal of the dead battery.
Use a remote positive (+) terminal if the
vehicle has one. Do not let the other end
touch metal. Connect the other end of
the red positive cable (+) to the
positive (+) terminal of the good battery.
Use a remote positive (+) terminal if the
vehicle has one.
Do not let the other end touch metal.
7. Now connect the black negative (−) cable to the negative (−) terminal of the good
battery. Use a remote negative (−)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step. The other end of the
negative (−) cable does not go to the dead battery. It goes to a heavy,
unpainted metal engine part or to a
remote negative (−) terminal on the
vehicle with the dead battery. On your
van, use the unpainted radio antenna
bracket as a remote negative (−)
terminal.
8. Connect the other end of the
negative (−) cable to the negative (−)
terminal location on the vehicle with the
dead battery. On your van, use the
unpainted radio antenna bracket as a
remote negative (−) terminal.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 231
Caution
The vehicle uses the unpainted radio
antenna bracket as a remote negative (-)
terminal. Move the antenna coaxial cable
out of the way before clamping the
negative jumper cable to the fixed
antenna bracket. Avoid touching the
negative cable clamp to the air
conditioning line. Failure to do either of
these could damage the vehicle. The
repairs would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the engine for a while.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle. Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
parking brake must be released when
loading the vehicle onto a flatbed tow truck.
.If the 12-volt battery is dead and/or the
parking brake is not released, the vehicle
will not move. Try to jump start the
vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the parking brake. Refer to
Jump
Starting - North America 0228.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
256 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may