
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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158 Driving and Operating
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear ofthe chocks.
4. Stop and have someone pick up and store the chocks
Launching and Retrieving a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out of the
vehicle before backing onto the sloped
part of the ramp. Lower the driver and
passenger side windows before
backing onto the ramp. This will
provide a means of escape in the
unlikely event the vehicle slides into
the water.
.If the boat launch surface is slippery,
have the driver remain in the vehicle
with the brake pedal applied while the
boat is being launched. The boat
launch can be especially slippery at
low tide when part of the ramp was
previously submerged at high tide. Do
not back onto the ramp to launch the
boat if you are not sure the vehicle
can maintain traction.
(Continued)
Warning (Continued)
.Do not move the vehicle if someone is
in the path of the trailer. Some parts
of the trailer might be underwater and
not visible to people who are assisting
in launching the boat.
Disconnect the wiring to the trailer before
backing the trailer into the water to prevent
damage to the electrical circuits on the
trailer. Reconnect the wiring to the trailer
after removing the trailer from the water.
If the trailer has electric brakes that can
function when the trailer is submerged, it
might help to leave the electrical trailer
connector attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water: 1. Slowly back down the boat ramp until the boat is floating, but no further than
necessary.
2. Press and hold the brake pedal, but do not shift into P (Park) yet.
3. Have someone place chocks under the front wheels of the vehicle.
4. Gradually release the brake pedal to allow the chocks to absorb the load of
the trailer. 5. Reapply the brake pedal. Then apply the
parking brake and shift into P (Park).
6. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer from the water: 1. Press and hold the brake pedal.
2. Start the engine and shift into a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.

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Driving and Operating 169
1. Ground
2. Left Turn/Brake
3. Reverse Lamps
4. Taillamps
5. Battery Feed
6. Right Turn/Brake
7. Electric Brakes
Electric Brake Control Wiring Provisions
If the vehicle is not equipped with an
integrated trailer brake controller, and the
trailer has electric brakes, a trailer brake
controller needs to be installed on the
vehicle. The brake controller should be
installed by your dealer or a qualified
service center.If equipped, wiring provisions for an
aftermarket electric trailer brake controller
are included with the vehicle as part of the
trailer wiring package. The harness contains
the following circuits:
.Dark Blue: Electric Trailer Brakes
.Red/White: Battery Feed
.Lt Blue/White: Brake Apply Signal
.Black: Ground
There are four blunt cut wires under the
floor carpeting in front of the brake pedal.
It will be necessary to have a technician
connect the 12-volt power to the engine
compartment fuse block.
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. For
instructions on how to enter Tow/Haul
mode, see Tow/Haul Mode 0140.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Trailer Weight” underTrailer
Towing 0159.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.Through rolling terrain
.In stop-and-go traffic
.In busy parking lots

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Vehicle Care 187
There is an engine coolant temperature
gauge on the vehicle's instrument cluster.
SeeEngine Coolant Temperature Gauge
0 74.
If the decision is made not to lift the hood
when this warning appears, but instead get
service help right away, see Roadside
Assistance Program 0256.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Then check to see if the engine cooling fans
are running. If the engine is overheating, the
fan should be running. If it is not, do not
continue to run the engine and have the
vehicle serviced.
See if the engine cooling fan speed increases
when idle speed is doubled by pushing the
accelerator pedal down. If it does not, the
vehicle needs service. Turn off the engine.If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
If an engine overheat warning is displayed
but no steam can be seen or heard, the
problem may not be too serious. Sometimes
the engine can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. See “Driving on Grades”
under Trailer Towing 0159. If the overheat warning is displayed with no
sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and
let the engine idle.
If the engine coolant temperature gauge is
no longer in the overheat zone or an
overheat warning no longer displays, the
vehicle can be driven. Continue to drive the
vehicle slowly for about 10 minutes. Keep a
safe vehicle distance from the vehicle in
front. If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam, push down
the accelerator until the engine speed is
about twice as fast as normal idle speed for
at least three minutes while parked. If the
warning is still on, turn off the engine until
it cools down.

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194 Vehicle Care
2. Push the release lever (2) to disengagethe hook and push the wiper arm (1) out
of the blade assembly (3).
3. Push the new blade assembly securely on the wiper arm until the release lever
clicks into place.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be replaced and
the vehicle is equipped with a front camera
sensor for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement windshield
must be installed according to GM
specifications for proper alignment. If it is
not, these systems may not work properly,
they may display messages, or they may
not work at all. See your dealer for proper
windshield replacement.
Headlamp Aiming
Front Headlamp Aiming
Headlamp aim has been preset and should
need no further adjustment.
If the vehicle is damaged in a crash, the
headlamp aim may be affected.
If adjustment to the headlamps is necessary,
see your dealer.
Bulb Replacement
For the proper type of replacement bulbs,
or any bulb changing procedure not listed in
this section, contact your dealer.
Caution
Do not replace incandescent bulbs with
aftermarket LED replacement bulbs. This
can cause damage to the vehicle electrical
system.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized gas inside
and can burst if you drop or scratch the
bulb. You or others could be injured. Be
sure to read and follow the instructions
on the bulb package.
Front Turn Signal, Sidemarker,
and Parking Lamps
1. Front Parking and Turn Signal Lamp
2. Front Sidemarker Lamp

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220 Vehicle Care
etc.). Removal of some weight may improve
the ability to fit the jack under the vehicle
at the correct jacking location.
{Warning
Changing a tire can be dangerous. The
vehicle can slip off the jack and roll over
or fall causing injury or death. Find a
level place to change the tire. To help
prevent the vehicle from moving:1. Set the parking brake firmly.
2. Put the vehicle in P (Park).
3. Turn the vehicle off and do not restart the vehicle while it is raised.
4. Do not allow passengers to remain in the vehicle.
5. Place wheel blocks, if equipped, on both sides of the tire at the opposite
corner of the tire being changed.
When the vehicle has a flat tire (2), use the
following example as a guide to assist in the
placement of the wheel blocks (1),
if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains how to
repair or change a tire.
Tire Changing
Removing the Spare Tire and Tools
Equipment needed for a cargo van or a
passenger van is in the passenger side rear
corner of the vehicle.
Remove the retaining wing bolt and lift it
off of the mounting bracket.
Equipment needed for a 15-passenger seating
arrangement is secured on the rear floor on
the passenger side of the vehicle.

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Service and Maintenance 243
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System 0181.
Every 72 000 km (45,000 mi)
.Replace the engine air filter. Or every
48 months, whichever occurs first.
If driving in dusty conditions, inspect the
filter at each oil change or more often as
needed.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots.
Every 240 000 km (150,000 mi)
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0183.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles. ‐
Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24–hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services
—Severe
Service
Every 72 000 km (45,000 mi)
.Change automatic transmission fluid and
filter.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.

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OnStar 267
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.

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270 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped
with the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.