
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Customer Information 255
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and/or who use
Text Telephones (TTYs), Chevrolet is able to
assist. Please dial the national 711 relay
service and contact 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0249.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit chevrolet.com and create an account
today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
260 Customer Information
Choose a reputable repair facility that uses
quality replacement parts. See“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 040.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 277
LATCH, Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Illumination Control . . . . . . . . . . . . . . . . . . . . 94
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 75
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Brake System Warning . . . . . . . . . . . . . . . . . 78
Charging System . . . . . . . . . . . . . . . . . . . . . . . 77
Check Engine (Malfunction Indicator) . . . 77
Cruise Control Light . . . . . . . . . . . . . . . . . . . . . 82
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 81
Gauges and Indicators . . . . . . . . . . . . . . . . . . . 71
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Lane Departure Warning . . . . . . . . . . . . . . . . 79
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 81
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 75
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . 79
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 80 Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . .143
Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . 12
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 12
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 12
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . .81
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . . 51
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 242 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Malfunction Indicator Lamp . . . . . . . . . . . . . . . .77
Manual
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Media
Avoiding Untrusted Devices . . . . . . . . . . . . 103 Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 18
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 19
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Monitor System, Tire Pressure . . . . . . . . . . . 209
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . 103
Multi-Point Vehicle Inspection (MPVI) . . . . 244
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 269
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 129
Noise Control System . . . . . . . . . . . . . . . . . . . . . 191
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

2023 Express
Scan to Access
United States
United States and Canada
Connected Services1-888-4-ONSTAR Customer Assistance
1-800-263-3777
Canada
• Owner’s Manuals
• Warranty Information
• Connected Services
• My Chevrolet Rewards
• myChevrolet Mobile App
• How-To Videos
• Vehicle Diagnostics
• Scheduled Maintenance
• Vehicle Features
• Many Additional Resources
United States
Customer Assistance 1-800-222-1020
Roadside Assistance 1-800-243-8872
84892724 A
Express
Owner’s Manual
Roadside Assistance1-800-268-6800
Canada
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