2023 CADILLAC XT6 ESP

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
Vehicle Care 449
not use bleach or fabric
softener. Rinse thoroughly and
air dry before next use.
Caution
Do not attach a device with
a suction cup to the display.
This may cause damage and
would not be covered by the
vehicle warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic
Surfaces, Low Gloss Paint
Surfaces, and Natural
Open Pore Wood
Surfaces
Use a soft bristle brush to
remove dust from knobs and
crevices on the instrument
cluster. Use a soft microfiber
cloth dampened with water to
remove dust and loose dirt.
For a more thorough cleaning,
use a soft microfiber cloth
dampened with a mild soap
and water solution.
Caution
Soaking or saturating
leather, especially
perforated leather, as well
as other interior surfaces,
may cause permanent
damage. Wipe excess
moisture from these
surfaces after cleaning and
allow them to dry naturally.
Never use heat, steam,
or spot removers. Do not
use liquids that contain
alcohol or solvents on
leather seats. Do not use
cleaners that contain
silicone or wax-based
products. Cleaners
containing these solvents
can permanently change the
appearance and feel of
leather or soft trim, and are
not recommended.
Do not use cleaners that
increase gloss, especially on
the instrument panel.
Reflected glare can decrease visibility through the
windshield under certain
conditions.
Caution
Use of air fresheners may
cause permanent damage to
plastics and painted
surfaces. If an air freshener
comes in contact with any
plastic or painted surface in
the vehicle, blot immediately
and clean with a soft cloth
dampened with a mild soap
solution. Damage caused by
air fresheners would not be
covered by the vehicle
warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm
water and mild detergent. Do
not use chlorine bleach. Rinse
with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
452 Service and Maintenance
Service and
Maintenance
General Information
General Information . . . . . . 452
Maintenance Schedule
MaintenanceSchedule . . . . . . . . . . . . . . . . . . . 454
Multi-Point Vehicle
Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . 456
Special Application
Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 457
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 458
Maintenance Replacement Parts . . . . . . 459
Maintenance Records
Maintenance Records . . . . 461
General
Information
Your vehicle is an important
investment. This section
describes the required
maintenance for the vehicle.
Follow this schedule to help
protect against major repair
expenses resulting from
neglect or inadequate
maintenance. It may also help
to maintain the value of the
vehicle if it is sold. It is the
responsibility of the owner to
have all required maintenance
performed.
Your dealer has trained
technicians who can perform
required maintenance using
genuine replacement parts.
They have up-to-date tools
and equipment for fast and
accurate diagnostics. Many
dealers have extended
evening and Saturday hours,
courtesy transportation, and
online scheduling to assist
with service needs. Your dealer recognizes the
importance of providing
competitively priced
maintenance and repair
services. With trained
technicians, the dealer is the
place for routine maintenance
such as oil changes and tire
rotations and additional
maintenance items like tires,
brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to
costly repairs and may not
be covered by the vehicle
warranty. Maintenance
intervals, checks,
inspections, recommended
fluids, and lubricants are
important to keep the
vehicle in good working
condition.
Do not have chemical
flushes that are not
approved by GM performed
(Continued)

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
Service and Maintenance 453
Caution (Continued)
on the vehicle. The use of
flushes, solvents, cleaners,
or lubricants that are not
approved by GM could
damage the vehicle,
requiring expensive repairs
that are not covered by the
vehicle warranty.
The Tire Rotation and
Required Services are the
responsibility of the vehicle
owner. It is recommended to
have your dealer perform
these services every
12 000 km/7,500 mi. Proper
vehicle maintenance helps to
keep the vehicle in good
working condition, improves
fuel economy, and reduces
vehicle emissions.
Because of the way people
use vehicles, maintenance
needs vary. There may need to
be more frequent checks and
services. The Additional
Required Services - Normal
are for vehicles that:
.Carry passengers and cargo
within recommended limits
on the Tire and Loading
Information label. See
Vehicle Load Limits 0252.
.Are driven on reasonable
road surfaces within legal
driving limits.
.Use the recommended fuel.
See Recommended Fuel
(2.0L L4 Turbo Engine)
0343 or Recommended Fuel
(3.6L V6 Engine) 0343.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Normal Service.
The Additional Required
Services - Severe are for
vehicles that are:
.Mainly driven in heavy city
traffic in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police,
or delivery service.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Severe Service.
{Warning
Performing maintenance
work can be dangerous and
can cause serious injury.
Perform maintenance work
only if the required
information, proper tools,
and equipment are available.
If they are not, see your
dealer to have a trained
technician do the work. See
Doing Your Own Service
Work 0364.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
466 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 466
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 468
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 469
Online Account . . . . . . . . . . . . . 469
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 470
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 470
Scheduling Service Appointments . . . . . . . . . . . . . 472
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 473
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 474
Publication Ordering Information . . . . . . . . . . . . . . . . 476
Radio Frequency Statement . . . . . . . . . . . . . . . . . . 477
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 478
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 478
Reporting Safety Defects to General Motors . . . . . . . 478
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 479
Cybersecurity . . . . . . . . . . . . . . 479
Event Data Recorders . . . 480
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 481
Infotainment System . . . . . . 481
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
Customer Information 471
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United
States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
472 Customer Information
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Fuel delivery:
Reimbursement is up to 7
liters. Diesel fuel delivery
may be restricted. Propane
and other fuels are not
provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Assistance advisor
will help you make
arrangements and explain
how to receive payment.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost
for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
474 Customer Information
Courtesy Rental Vehicle
For an overnight warranty
repair, the dealer may provide
an available courtesy rental
vehicle or provide for
reimbursement of a rental
vehicle. Reimbursement is
limited and must be supported
by original receipts as well as
a signed and completed rental
agreement and meet state/
provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age
requirements, insurance
coverage, credit card, etc.
Additional fees such as fuel,
rental vehicle insurance, taxes,
levies, usage fees, excessive
mileage, or rental usage
beyond the completion of the
repair are also your
responsibility.
It may not be possible to
provide a like vehicle as a
courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer.
Contact your dealer for
specific availability.
General Motors reserves the
right to unilaterally modify,
change, or discontinue
Courtesy Transportation at
any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage
Repair
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly
performed collision repairs
diminish the vehicle resalevalue, and safety performance
can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts
are new parts made with the
same materials and
construction methods as the
parts with which the vehicle
was originally built. Genuine
GM Collision parts are the
best choice to ensure that the
vehicle's designed
appearance, durability, and
safety are preserved. The use
of Genuine GM parts can help
maintain the GM New Vehicle
Limited Warranty.
Recycled original equipment
parts may also be used for
repair. These parts are
typically removed from
vehicles that were total losses
in prior crashes. In most cases,
the parts being recycled are
from undamaged sections of
the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain

Cadillac XT6 Owner Manual (GMNA-Localizing-U.S./Canada-16405819) -
2023 - CRC - 3/22/22
Customer Information 479
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call
1-888-446-2000, or write:
Canadian Cadillac Customer
Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0805
or 800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record
information about the vehicle’s
performance and how it is
driven or used. For example,the vehicle uses computer
modules to monitor and
control engine and
transmission performance, to
monitor the conditions for
airbag deployment and deploy
them in a crash, and,
if equipped, to provide antilock
braking to help the driver
control the vehicle. These
modules may store data to
help the dealer technician
service the vehicle or to help
GM improve safety or
features. Some modules may
also store data about how the
vehicle is operated, such as
rate of fuel consumption or
average speed. These
modules may retain personal
preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about
the use of your vehicle
including operational and
safety related information. We
collect this information to
provide, evaluate, improve, and
troubleshoot our products and
services and to develop new
products and services. The
protection of vehicle
electronics systems and
customer data from
unauthorized outside
electronic access or control is
important to GM. GM
maintains appropriate security
standards, practices,
guidelines and controls aimed
at defending the vehicle and
the vehicle service ecosystem
against unauthorized
electronic access, detecting
possible malicious activity in
related networks, and
responding to suspected
cybersecurity incidents in a
timely, coordinated and
effective manner. Security
incidents could impact your
safety or compromise your
private data. To minimize
security risks, please do not
connect your vehicle
electronic systems to
unauthorized devices or