2023 CADILLAC XT5 ECU

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
446 Customer Information
1-800-GM-DRIVE
(800-463-7483) for details.
TTY users call
1-800-263-3830.
Roadside Assistance
Program
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.
Service is available 24 hours a
day, 365 days a year.
Calling for Assistance
When calling Roadside
Assistance, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if theydecide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a
spare tire. The spare tire,

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
454 Customer Information
Transport Canada
immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety
Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety
Defects to General
Motors
In addition to notifying NHTSA
(or Transport Canada) in a
situation like this, notify
General Motors.
In the U.S., call
1-800-458-8006, or write:Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call
1-888-446-2000, or write:
Canadian Cadillac Customer
Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0805
or 800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record
information about the vehicle’s
performance and how it is
driven or used. For example,the vehicle uses computer
modules to monitor and
control engine and
transmission performance, to
monitor the conditions for
airbag deployment and deploy
them in a crash, and,
if equipped, to provide antilock
braking to help the driver
control the vehicle. These
modules may store data to
help the dealer technician
service the vehicle or to help
GM improve safety or
features. Some modules may
also store data about how the
vehicle is operated, such as
rate of fuel consumption or
average speed. These
modules may retain personal
preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about
the use of your vehicle
including operational and
safety related information. We
collect this information to

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
Customer Information 455
provide, evaluate, improve, and
troubleshoot our products and
services and to develop new
products and services. The
protection of vehicle
electronics systems and
customer data from
unauthorized outside
electronic access or control is
important to GM. GM
maintains appropriate security
standards, practices,
guidelines and controls aimed
at defending the vehicle and
the vehicle service ecosystem
against unauthorized
electronic access, detecting
possible malicious activity in
related networks, and
responding to suspected
cybersecurity incidents in a
timely, coordinated and
effective manner. Security
incidents could impact your
safety or compromise your
private data. To minimize
security risks, please do not
connect your vehicle
electronic systems to
unauthorized devices orconnect your vehicle to any
unknown or untrusted
networks (such as Bluetooth,
WIFI or similar technology). In
the event you suspect any
security incident impacting
your data or the safe
operation of your vehicle,
please stop operating your
vehicle and contact your
dealer.
Event Data Recorders
This vehicle is equipped with
an Event Data Recorder (EDR).
The main purpose of an EDR is
to record, in certain crash or
near crash-like situations, such
as an air bag deployment or
hitting a road obstacle, data
that will assist in
understanding how a vehicle’s
systems performed. The EDR
is designed to record data
related to vehicle dynamics
and safety systems for a short
period of time, typically
30 seconds or less. The EDR in
this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver
and passenger safety belts
were buckled/fastened;
.How far (if at all) the driver
was depressing the
accelerator and/or brake
pedal; and,
.How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by
your vehicle only if a non-trivial
crash situation occurs; no data
are recorded by the EDR
under normal driving
conditions and no personal
data (e.g., name, gender, age,
and crash location) are
recorded. However, other
parties, such as law
enforcement, could combine
the EDR data with the type of

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
OnStar 457
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . 457
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 458
Security . . . . . . . . . . . . . . . . . . . . . . 459
OnStar Additional
Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . 459
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped
with a comprehensive,
in-vehicle system that can
connect to an OnStar Advisor
for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
service plan and data plan.
OnStar requires the vehicle
battery and electrical system,
cellular service, and GPS
satellite signals to be available
and operating. OnStar acts as
a link to existing emergency
service providers. OnStar may
collect information about you and your vehicle, including
location information. See
OnStar User Terms, Privacy
Statement, and Software
Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status
light is next to the OnStar
buttons. If the status light is:.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQ
twice to speak with an
OnStar Advisor.
Press
Qor call
1-888-4ONSTAR
(1-888-466-7827) to speak to
an Advisor.
Functionality of the Voice
Command button may vary by
vehicle and region.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
458 OnStar
Press=to:
.Open the OnStar app on the
infotainment display.
If equipped, the infotainment
system has OnStar controls
in the embedded OnStar app
on the Home Page. Most
OnStar functions that can be
performed with the buttons
can be done using the app.
To open the app, touch the
OnStar icon on the Home
Page. App updates require a
corresponding service plan.
Features vary by region and
model. Features are subject
to change. For more
information, see
my.cadillac.com/learn or
press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the
Wi-Fi hotspot name or SSID
and password, if equipped. Press
Qto connect to an
Advisor to:
.Verify account information
or update contact
information.
.Get driving directions.
.Receive a Diagnostic check
of the vehicle's key
operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority
connection to an OnStar
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get assistance in severe
weather or other crisis
situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require
an active safety and security
plan. With Automatic Crash
Response, built-in sensors can
automatically alert a specially
trained OnStar Advisor who is
immediately connected in to
the vehicle to help.
Press
>for a priority
connection to an OnStar
Advisor who can contact
emergency service providers,
direct them to your exact
location, and relay important
information.
With OnStar Crisis Assist,
specially trained Advisors are
available 24 hours a day,
7 days a week, to provide a
central point of contact,
assistance, and information
during a crisis.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
OnStar 459
With Roadside Service,
Advisors can locate a nearby
service provider to help with a
flat tire, a battery jump, or an
empty gas tank.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will besent. If the vehicle is stolen, an
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Service are
available on most vehicles. Not
all OnStar services are
available everywhere or on all

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
462 OnStar
Unable to Connect to
OnStar Message
If there is limited cellular
coverage or the cellular
network has reached
maximum capacity, this
message may come on. Press
Qto try the call again or try
again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a
vehicle electrical system,
wireless service, and GPS
satellite technologies to be
available and operating for
features to function properly.
These systems may not
operate if the battery is
discharged or disconnected.
Add-on Electrical
Equipment
The OnStar system is
integrated into the electrical
architecture of the vehicle. Do
not add any electrical equipment. See Add-On
Electrical Equipment
0336.
Added electrical equipment
may interfere with the
operation of the OnStar
system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely
deliver software updates or
changes to the vehicle without
further notice or consent.
These updates or changes
may enhance or maintain
safety, security, or the
operation of the vehicle or the
vehicle systems. Software
updates or changes may
affect or erase data or
settings that are stored in the
vehicle, such as saved
navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible
for any affected or erased
data or settings. These
updates or changes may also
collect personal information.
Such collection is described in the OnStar privacy statement
or separately disclosed at the
time of installation. These
updates or changes may also
cause a system to
automatically communicate
with GM servers to collect
information about vehicle
system status, identify
whether updates or changes
are available, or deliver
updates or changes. An active
OnStar agreement constitutes
consent to these software
updates or changes and
agreement that either OnStar
or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
We recommend that you
review it. If you have any
questions, call
1-888-4ONSTAR
(1-888-466-7827) or press
Q
to speak with an Advisor.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
Connected Services 465
if equipped. After the call
ends, the navigation screen
will provide prompts to begin
driving directions. Routes that
are sent to the navigation
screen can only be canceled
through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default
passwords for the Wi-Fi
hotspot and myCadillac
mobile app. Make these
passwords different from
each other and use a
combination of letters and
numbers to increase the
security.
.Change the default name of
the SSID (Service Set
Identifier). This is your
network’s name that is
visible to other wireless
devices. Choose a unique
name and avoid family names
or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides
access to the Internet and
web content at 4G LTE speed.
Up to seven mobile devices
can be connected. A data plan
is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot information, press
=to
open the OnStar app on
the infotainment display,
then select Wi-Fi Hotspot.
On some vehicles, touch
Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot
name (SSID), password, and on some vehicles, the
connection type (no
Internet connection, 3G,
4G, 4G LTE), and signal
quality (poor, good,
excellent). The LTE icon
shows connection to Wi-Fi.
It is possible that the icon
may not illuminate even
though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to
connect with an Advisor.
On some vehicles, the SSID
and password can be
changed in the Wi-Fi
Hotspot menu.
After initial set-up, your
vehicle’s Wi-Fi hotspot will
connect automatically to your
mobile devices. Manage data
usage by turning Wi-Fi on or
off on your mobile device, by
using the myCadillac mobile
app, or by contacting an
OnStar Advisor. On some