2023 CADILLAC XT4 infotainment

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Driving and Operating 303
Warning (Continued)
Be ready to take action and
apply the brakes. For more
information, see Defensive
Driving0230. Keep the
windshield, headlamps, and
FPB sensor clean and in
good repair.
FPB can be set to Off, Alert,
or Alert and Brake through
vehicle settings. To view
available settings from the
infotainment screen, touch
Settings > Vehicle > Collision/
Detection Systems.
Detecting the Pedestrian
Ahead
FPB alerts and automatic
braking will not occur unless
the FPB system detects a pedestrian. When a pedestrian
that may enter the vehicle’s
forward path is detected, the
pedestrian ahead indicator will
display amber.
Front Pedestrian Alert
With Head-Up Display
Without Head-Up Display
When the vehicle approaches
a pedestrian ahead too rapidly,
the red FPB alert display will
flash on the windshield. Eight
rapid high-pitched beeps will
sound from the front, or both
sides of the Safety Alert Seat will pulse five times. When this
Pedestrian Alert occurs, the
brake system may prepare for
driver braking to occur more
rapidly which can cause a
brief, mild deceleration.
Continue to apply the brake
pedal as needed. Cruise
control may be disengaged
when the Front Pedestrian
Alert occurs.
Automatic Braking
If FPB detects it is about to
crash into a pedestrian
directly ahead, and the brakes
have not been applied, FPB
may automatically brake
moderately or brake hard. This
can help to avoid some very
low speed pedestrian crashes
or reduce pedestrian injury.
FPB can automatically brake
to detected pedestrians
between 8 km/h (5 mph) and
80 km/h (50 mph). Automatic
braking levels may be reduced
under certain conditions, such
as higher speeds.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
304 Driving and Operating
If this happens, Automatic
Braking may engage the
Electric Parking Brake (EPB)
to hold the vehicle at a stop.
Release the EPB. A firm press
of the accelerator pedal will
also release Automatic
Braking and the EPB.
{Warning
FPB may alert or
automatically brake the
vehicle suddenly in
situations where it is
unexpected and undesired.
It could falsely alert or brake
for objects similar in shape
or size to pedestrians,
including shadows. This is
normal operation and the
vehicle does not need
service. To override
Automatic Braking, firmly
press the accelerator pedal,
if it is safe to do so.
Automatic Braking can be
disabled through vehicle
settings.To view available settings from the infotainment
screen, touch Settings >
Vehicle > Collision/Detection
Systems > Front Pedestrian
Detection.
{Warning
Using AEB or IBA while
towing a trailer could cause
you to lose control of the
vehicle and crash. Turn the
system to Alert or Off when
towing a trailer.
Cleaning the System
If FPB does not seem to
operate properly, cleaning the
outside of the windshield in
front of the rearview mirror
may correct the issue.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system
is a lane-changing aid that
assists drivers with avoiding
crashes that occur with
moving vehicles in the side
blind zone, or blind spot areas.
When the vehicle is in a
forward gear, the left or right
side mirror display will light up
if a moving vehicle is detected
in that blind zone. If the turn
signal is activated and a
vehicle is also detected on the
same side, the display will flash
as an extra warning not to
change lanes. Since this
system is part of the Lane
Change Alert (LCA) system,
read the entire LCA section
before using this feature.
Lane Change
Alert (LCA)
If equipped, the LCA system is
a lane-changing aid that
assists drivers with avoiding
lane change crashes that
occur with moving vehicles in
the side blind zone (or spot)
areas or with vehicles rapidly
approaching these areas from
behind. The LCA warning
display will light up in the

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
306 Driving and Operating
light up if a moving vehicle is
detected in the next lane over
in that blind zone or rapidly
approaching that zone. If the
turn signal is activated in the
same direction as a detected
vehicle, this display will flash
as an extra warning not to
change lanes.
LCA can be disabled through
vehicle settings. When you
disable LCA, SBZA is also
disabled. To view available
settings from the infotainment
screen, touch Settings >
Vehicle > Collision/Detection
Systems. If LCA is disabled by
the driver, the LCA mirror
displays will not light up.
When the System Does
Not Seem to Work
Properly
The LCA system requires
some driving for the system to
calibrate to maximum
performance. This calibration
may occur more quickly if the
vehicle is driving on a straighthighway road with traffic and
roadside objects (e.g.,
guardrails, barriers).
LCA displays may not come on
when passing a vehicle quickly,
for a stopped vehicle, or when
towing a trailer. The LCA
detection zones that extend
back from the side of the
vehicle do not move further
back when a trailer is towed.
Use caution while changing
lanes when towing a trailer.
LCA may alert to objects
attached to the vehicle, such
as a trailer, bicycle, or object
extending out to either side of
the vehicle. Attached objects
may also interfere with the
detection of vehicles. This is
normal system operation; the
vehicle does not need service.
LCA may not always alert the
driver to vehicles in the next
lane over, especially in wet
conditions or when driving on
sharp curves. The system
does not need to be serviced.
The system may light up dueto guardrails, signs, trees,
shrubs, and other non-moving
objects. This is normal system
operation; the vehicle does not
need service.
LCA may not operate when
the LCA sensors in the left or
right corners of the rear
bumper are covered with mud,
dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" under Exterior Care
0
412. If the DIC still displays
the system unavailable
message after cleaning both
sides of the vehicle toward the
rear corners of the vehicle,
see your dealer.
If the LCA displays do not light
up when moving vehicles are
in the side blind zone or are
rapidly approaching this zone
and the system is clean, the
system may need service.
Take the vehicle to your
dealer.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Customer Information 435
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 435
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 437
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 438
Online Account . . . . . . . . . . . . . 438
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 439
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 439
Scheduling Service Appointments . . . . . . . . . . . . . 441
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 442
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 443
Publication Ordering Information . . . . . . . . . . . . . . . . 445
Radio Frequency Statement . . . . . . . . . . . . . . . . . 446
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 447
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 447
Reporting Safety Defects to General Motors . . . . . . . 447
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 448
Cybersecurity . . . . . . . . . . . . . . 448
Event Data Recorders . . . 449
OnStar . . . . . . . . . . . . . . . . . . . . . . . 450
Infotainment System . . . . . 450
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
450 Customer Information
available to others for
research purposes, where a
need is shown and the data is
not tied to a specific vehicle or
vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active
service plan, additional data
may be collected and
transmitted through the
OnStar system. This includes
information about the vehicle’s
operation; collisions involving
the vehicle; the use of the
vehicle and its features,
including infotainment; and the
location and approximate GPS
speed of the vehicle. Refer to
the OnStar Terms and
Conditions and Privacy
Statement on the OnStar
website.
See OnStar Additional
Information0453.
Infotainment System
If the vehicle is equipped with
a navigation system as part of
the infotainment system, use
of the system may result in
the storage of destinations,
addresses, telephone
numbers, and other trip
information. See the
infotainment section for
information on stored data
and for deletion instructions.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
452 OnStar
Press=to:
.Open the OnStar app on the
infotainment display.
If equipped, the infotainment
system has OnStar controls
in the embedded OnStar app
on the Home Page. Most
OnStar functions that can be
performed with the buttons
can be done using the app.
To open the app, touch the
OnStar icon on the Home
Page. App updates require a
corresponding service plan.
Features vary by region and
model. Features are subject
to change. For more
information, see
my.cadillac.com/learn or
press
Q.
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
.Obtain and customize the
Wi-Fi hotspot name or SSID
and password, if equipped. Press
Qto connect to an
Advisor to:
.Verify account information
or update contact
information.
.Get driving directions.
.Receive a Diagnostic check
of the vehicle's key
operating systems.
.Receive Roadside
Assistance.
.Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority
connection to an OnStar
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get assistance in severe
weather or other crisis
situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require
an active safety and security
plan. With Automatic Crash
Response, built-in sensors can
automatically alert a specially
trained OnStar Advisor who is
immediately connected in to
the vehicle to help.
Press
>for a priority
connection to an OnStar
Advisor who can contact
emergency service providers,
direct them to your exact
location, and relay important
information.
With OnStar Crisis Assist,
specially trained Advisors are
available 24 hours a day,
7 days a week, to provide a
central point of contact,
assistance, and information
during a crisis.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
454 OnStar
vehicles. For more information,
a full description of OnStar
services, system limitations,
and OnStar User Terms,
Privacy Statement, and
Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle
is in a place where OnStar has
an agreement with a wireless
service provider for service in
that area. The wireless service
provider must also have
coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information
about the vehicle cannot work
unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware. OnStar or
connected services may not
work if the OnStar equipment
is not properly installed or it
has not been properly
maintained. If equipment or
software is added, connected,
or modified, OnStar or
connected services may not
work. Other problems beyond
the control of OnStar
—such
as hills, tall buildings, tunnels,
weather, electrical system
design and architecture of the
vehicle, damage to the vehicle
in a crash, or wireless phone
network congestion or
jamming —may prevent
service.
See Radio Frequency
Statement 0446.
Services for People with
Disabilities
Advisors provide services to
help with physical disabilities
and medical conditions. Press
Qto help:
.Locate a gas station with an
attendant to pump gas.
.Find a hotel, restaurant, etc.,
that meets accessibility
needs.
.Provide directions to the
closest hospital or pharmacy
in urgent situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing,
or speech-impaired customers
while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and
OnStar Turn-by-Turn
Navigation.
If equipped, TTY mode can be
turned on or off through
Settings > Apps > Phone.
When TTY mode is on, phone
calls can be made or received
with OnStar using the
infotainment display.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
458 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . 458
Connections . . . . . . . . . . . . . . . . 459
Diagnostics . . . . . . . . . . . . . . . . . 460
Connected
Services
Navigation
Navigation requires a specific
OnStar or connected
service plan.
Press
Qto receive
Turn-by-Turn directions or
have them sent to the
vehicle’s navigation screen,
if equipped. Select
Turn-by-Turn Directions from
the Services tab of the OnStar
app to call an Advisor or select
a recent or favorite
destination. Touch the
navigation icons to select
home, address, or place.
A destination transfer from
OnStar will show the detail
view of the destination when it
is transferred from OnStar to
the Navigation application. See
www.onstar.com for a
coverage map. Services vary by model. Map coverage is
available in the United States
and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice
Command button, if equipped,
may vary by vehicle and
region. For some vehicles,
press
=to open the OnStar
app on the infotainment
display.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor
to download directions to the
vehicle’s navigation system,