2023 CADILLAC LYRIC ECU

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
Vehicle Care 359
6. Remove the covers of thepositive and negative
terminals.
7. Locate the battery positive (+) terminal and
negative (−) grounding point.
8. Check that the jumper cables do not have loose or
missing insulation. If they do,
you could get a shock. The
vehicles could be
damaged too.
9. Connect one end of the red positive (+) cable to the
discharged battery
positive (+) terminal. Do not
let the other end touch
metal.
10. Connect the other end of the red positive (+) cable to
the good battery positive (+)
terminal.
11. Connect one end of the black negative (−) cable to
the good battery negative
(−) terminal.
Do not let the other end
touch anything until the
next step. 12. Connect the other end of
the negative (−) cable to the
discharged battery negative
(−) grounding point.
13. Now start the vehicle with the good battery and keep
the vehicle running for a
while.
14. Try to start the vehicle that had the dead battery. If it
will not start after a few
tries, it probably needs
service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical
shorting may occur and
damage the vehicle. The
repairs would not be
covered by the vehicle
warranty. Always connect
and remove the jumper
cables in the correct order,
making sure that the cables
do not touch each other or
other metal. Jumper Cable Removal
Reverse the sequence exactly
when removing the jumper
cables.
After starting the disabled
vehicle and removing the
jumper cables, allow it to idle
for several minutes.
Towing the
Vehicle
Transporting a
Disabled Vehicle
Caution
Incorrectly transporting a
disabled vehicle may cause
damage to the vehicle. Use
proper tire straps to secure
the vehicle to the flatbed
tow truck. Do not strap or
hook to any frame,
underbody, or suspension
component not specified
below. Do not move vehicles
(Continued)

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
364 Vehicle Care
3. Set the Electric ParkingBrake (EPB). See Electric
Parking Brake 0217.
4. Secure the vehicle to the dolly.
5. Follow the dolly manufacturer's instructions
for preparing the vehicle
and dolly for towing.
6. Turn off the EPB.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the
factory. Use a de-icing agent
only when absolutely
necessary, and have the locks
greased after using. See
Recommended Fluids and
Lubricants 0379.
Washing the Vehicle
To preserve the vehicle's
finish, wash it often and out of
direct sunlight.
Caution
Do not use
petroleum-based, acidic,
or abrasive cleaning agents
as they can damage the
vehicle's paint, metal,
or plastic parts. If damage
occurs, it would not be
covered by the vehicle
warranty. Approved cleaning
products can be obtained
from your dealer. Follow all
manufacturer directions
regarding correct product
usage, necessary safety
precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm
(12 in) to the surface of the
vehicle. Use of power
washers exceeding
(Continued)
Caution (Continued)
8 274 kPa (1,200 psi) can
result in damage or removal
of paint and decals.
If using an automatic car wash,
follow the car wash
instructions. The windshield
wiper and rear window wiper,
if equipped, must be off.
Remove any accessories that
may be damaged or interfere
with the car wash equipment.
Rinse the vehicle well, before
washing and after, to remove
all cleaning agents completely.
If they are allowed to dry on
the surface, they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel
to avoid surface scratches
and water spotting.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
374 Vehicle Care
3. Make sure the floor mat isproperly secured in place.
Verify the floor mat does
not interfere with the
pedals.
Cleaning Rubber Floor
Mats (All-Weather Mats
and Floor Liners)
See “Vinyl/Rubber” under
Interior Care 0369 for
important cleaning
information.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
378 Service and Maintenance
Some items may not apply to
your vehicle and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and
connections
Systems, Fluids, and
Visible Leak Inspection
.Electric Drive Unit
.Drive axle
.Transfer case
.Power electronics cooling
system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth,
and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration
date, if equipped
.Check spare tire, if equipped
Brakes
.Check brake system
Visible and Functional
Inspections
.Seat belt components
.Accelerator pedal
.Passenger compartment air
filter, if equipped
.Hoses
.Shocks and struts
.Steering components
.Axle boots or driveshaft and
u-joints
.Compartment lift struts,
if equipped
.Floor mats secured, no
interference with pedals
.Horn
.Starter switch
Lubricate
.Chassis components
Owner Checks and
Services
.At least twice a year, have
underbody flushing service
performed. See "Underbody
Maintenance" in Exterior
Care 0364.

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
384 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 384
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 386
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 387
Online Account . . . . . . . . . . . . . 387
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 388
Roadside Service . . . . . . . . . . 388
Scheduling Service Appointments . . . . . . . . . . . . 390
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 391
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 392
Publication Ordering Information . . . . . . . . . . . . . . . . 394
Radio Frequency Statement . . . . . . . . . . . . . . . . . 395
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 395
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 396
Reporting Safety Defects to General Motors . . . . . . . 396
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 397
Cybersecurity . . . . . . . . . . . . . . 397
Event Data Recorders . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Infotainment System . . . . . 399
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 389
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Service is not a part
of the New Vehicle Limited
Warranty. General Motors
North America and Cadillac
reserve the right to make any
changes or discontinue the
Roadside Service program at
any time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Lock-Out Service:Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be reimbursed. Items
considered are hotel, meals,
and rental car or a vehicle
being delivered back to the
customer, up to 500 miles.
Cadillac Technician
Roadside Service
(U.S. Only)
Cadillac's exceptional
Roadside Service is more than
an auto club or towing service.
It provides every Cadillac
owner in the United States
with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 3/2/22
Customer Information 397
Canadian Cadillac Customer
Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0805
or 800-212-234-5522.
In other Central America and
Caribbean Countries, call
52-555-901-2369.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record
information about the vehicle’s
performance and how it is
driven or used. For example,
the vehicle uses computer
modules to monitor and
control electric drive unit
performance, to monitor the
conditions for airbag
deployment and to deploy
them in a crash, and,if equipped, to provide antilock
braking to help the driver
control the vehicle. These
modules may store data to
help the dealer technician
service the vehicle or to help
GM improve safety or
features. Some modules may
also store data about how the
vehicle is operated, such as
rate of energy consumption or
average speed. These
modules may retain personal
preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about
the use of your vehicle
including operational and
safety related information. We
collect this information to
provide, evaluate, improve, and
troubleshoot our products and
services and to develop new
products and services. The
protection of vehicle
electronics systems and
customer data fromunauthorized outside
electronic access or control is
important to GM. GM
maintains appropriate security
standards, practices,
guidelines and controls aimed
at defending the vehicle and
the vehicle service ecosystem
against unauthorized
electronic access, detecting
possible malicious activity in
related networks, and
responding to suspected
cybersecurity incidents in a
timely, coordinated and
effective manner. Security
incidents could impact your
safety or compromise your
private data. To minimize
security risks, please do not
connect your vehicle
electronic systems to
unauthorized devices or
connect your vehicle to any
unknown or untrusted
networks (such as Bluetooth,
WIFI or similar technology). In
the event you suspect any
security incident impacting
your data or the safe

Cadillac Lyriq Owner Manual (GMNA-Localizing-U.S./Canada-15644413) -
2023 - CRC - 2/23/22
400 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . 400
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 401
Security . . . . . . . . . . . . . . . . . . . . . . . 401
OnStar Additional
Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . 402
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped
with a comprehensive,
in-vehicle system that can
connect to an OnStar Advisor
for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
service plan and data plan.
OnStar requires the vehicle
battery and electrical system,
cellular service, and GPS
satellite signals to be available
and operating. OnStar acts as
a link to existing emergency
service providers. OnStar may
collect information about you and your vehicle, including
location information. See
OnStar User Terms, Privacy
Statement, and Software
Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status
light is next to the OnStar
buttons. If the status light is:.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQ
twice to speak with an
OnStar Advisor.
Press
Qor call
1-888-4ONSTAR
(1-888-466-7827) to speak to
an Advisor.
Functionality of the Voice
Command button may vary by
vehicle and region.
Press
=to answer or hang up
an Advisor-initiated call.