2023 CADILLAC ESCALADE bluetooth

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
104 Instruments and Controls
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging in the center console in
front of the storage bin. The system
operates at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power
output of the system is capable of charging
at a rate up to 3 amp (15 W), as requested
by the compatible smartphone. SeeRadio
Frequency Statement 0435.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in accessory mode,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, during a Bluetooth phone
call, or when phone projection (e.g. Apple
CarPlay / Android Auto) is active. See
Retained Accessory Power (RAP) 0222. The operating temperature is
−40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.
To charge a compatible smartphone:
1. Confirm the smartphone is capable of wireless charging.
2. Remove all objects from the charging pocket. The system may not charge if
there are any objects between the
smartphone and charger.
3. Place the smartphone face up against the rear of the charger.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the charger from working, or reduce the
charging performance. See your dealer
for additional information.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
144 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Steering Wheel Controls . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Software Updates . . . . . . . . . . . . . . . . . . . . . 150
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 150
HD Radio Technology . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 152
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 154
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 154
Audio Players
Avoiding Untrusted Media Devices . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 156
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . 157
Navigation
Using the Navigation System . . . . . . . . . . 163
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Navigation Symbols . . . . . . . . . . . . . . . . . . . 167
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Global Positioning System (GPS) . . . . . . . 171Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 172
Problems with Route Guidance . . . . . . . . 172
If the System Needs Service . . . . . . . . . . . 173
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 173
Database Coverage Explanations . . . . . . . 173
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 173
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 178
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Apple CarPlay and Android Auto . . . . . . . 182
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 190
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 147
media source when supported, or play the
previous favorite station/channel when
favorites is the source.
e:Press to open the audio source list.
Thumbwheel : Press the thumbwheel to
access the Now Playing song list or select a
list item. Scroll up or down to move to a
list item.
6: Press to answer or end a call when in a
call. Press to access the recent call list when
not in a call.
0: Press to mute or unmute the volume.
x− :Press to decrease the volume or press
and hold to continually decrease the
volume.
x+ : Press to increase the volume or press
and hold to continually increase the volume.
Using the System
Audio
Touch the Audio icon on the infotainment
display or
eon the Multifunction Controler
(MFC) to display the active audio source
page. Examples of available sources may
include AM, FM, SXM (if equipped), USB, and
Bluetooth.
Navigation
Touch the Nav icon on the infotainment
display or
lon the MFC to display the
navigation map. See Using the Navigation
System 0163.
Phone
Touch the Phone icon on the infotainment
display or
6on the MFC to display the
Phone menu. See Bluetooth (Overview) 0178
or Bluetooth (Pairing and Using a Phone)
0 179.
Vehicle Information
TouchTon the infotainment display or
press
Ton the MFC. See Vehicle
Information 0127.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0182.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0182.
Users
Touch the Users icon to sign in or create a
new user profile, and follow the on-screen
instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0184.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
150 Infotainment System
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 184 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the list at the left side of the
display. Examples of available sources may
include AM, FM, SiriusXM (if equipped) and
Bluetooth.
Finding a Station
Seeking a Station
From the AM or FM active source page,
touch
7or6to seek for the previous or
next strong station. Touch
Hto save the
station as a favorite.
Manual Tune
Touch#to display the Manual Tune
screen. Manual tuning can be done by:
.Touch7or6.
.Turn the Primary Knob on the
infotainment controls.
.Place a finger on the infotainment display
and swipe right or left.
Touch
Hto save the tuned station as a
favorite.
Stations
Touch!to list all available stations or
select Categories at the top of the list to
access the categories list. The list contains
categories associated with the AM or FM
stations. Touch a category name to display
a list of stations for that category. Touching
a station from the list will tune the radio to
that station.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 151
TouchHto save the selected station as a
favorite.
Audio Settings
From the AM or FM audio source main
page, touch
*to display the following:
.Front Passenger Volume
.Sound
.Adaptive Volume
.HD Radio
.RDS
.Manage Phones
.Metadata Corrector
.Reset Music Index
Front Passenger Volume
This setting allows the front seat passengers
to adjust the audio volume of their headrest
speakers independently from the cabin
volume.
Sound
Select and the following may display:
Equalizer : Touch to adjust Bass, Midrange,
and Treble, using the options on the
infotainment display.
Fade/Balance : Touch to adjust by using the
controls on the infotainment display. Sound Mode :
Touch to select Front or Rear
and to adjust Surround or Surround 3D.
Adaptive Volume
This feature will automatically adjust the
audio volume based on vehicle speed and
road noise.
Touch Off or On.
HD Radio
Enhances AM and FM radio with digital
channels for better sound quality and
information.
Touch Off or On.
RDS
Radio Data System (RDS) displays
information about the currently playing
radio content such as song or
program name.
Touch Off or On.
Manage Phones
Select to manage the vehicle Bluetooth
phone connections and phone pairing.
Metadata Corrector
This feature, when on, will add and correct
information associated with the media files
on connected devices. Touch Off or On.
Reset Music Index
Select to clear the metadata from the
connected USB devices.
Favorites
From the active audio source page, choose
qFavorites from the list at the left side to
display a list of audio favorites.
Favorites are stored by touching
H. This
will highlight indicating that it is now saved
as a favorite.
HD Radio Technology
If equipped, HD Radio is a free service with
features such as digital quality sound, more
stations available on a single frequency such
as HD2 and HD3, and display information
such as artist and song title.
From the Now Playing display, touch the HD
Radio icon to turn HD on or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station is
broadcasting in HD Radio, the radio will
automatically tune to the HD version of

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
156 Infotainment System
2. Touch an artist name to view a list of allalbums by the artist.
3. To select a song, touch All Songs or touch an album and then touch a song
from the list.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback. Composers:
1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Podcasts : Touch to view the podcasts on
the connected Apple device and get a list of
podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the Apple device.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback. File System and Naming
File systems supported by the USB may
include:
.FAT32
.NTFS
.HFS+
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.cadillac.com/learn.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Overview)
0 178 orBluetooth (Pairing and Using a
Phone) 0179 for help pairing a device.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 157
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0150.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Devices to add or delete devices. When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
vehicle display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account 0429 for details.
See Radio Frequency Statement 0435.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two HDMI
ports, two Bluetooth headphones, and video
touchscreen displays in back of the driver
and passenger seats.
The RSI system may not operate properly
until the temperature is above −20 °C (−4 °F)
and below 55 °C (131 °F).
System Operation
To use:
1. Double-tap anywhere on either screen to power on and view the Home screen.
2. Touch
}on the status bar to turn the
screen off.
The screens can be turned on and off
through each individual touchscreen,
independently from the other, and through
front seat control.
Playback of any media playing through that
specific screen is paused when the screen is
turned off.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
158 Infotainment System
Screens can be locked via the front seat
control.
Sources
.HDMI 1
.HDMI 2
.Apps (if equipped)
Status Bar:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen to
turn the screen on again.
.X: Touch to go to Bluetooth Headphone
Setup menu. See “Settings”later in this
section.
.*: Touch to go to the Settings menu.
HDMI Input
An HDMI cable is required to connect an
HDMI device to the RSI hub. The RSI HDMI
inputs allow connection to video games, disc
players, cameras, smartphones, tablets,
streaming devices, and A/V dongles that
have HDMI (version 1.4a) outputs.
App View
1. Touch to adjust the zoom level.
2. Touch to navigate page history back or forward.
3. Touch to reload the page.
4. Touch to share screen with the other rear screen. 5. Touch or swipe down to close the
overlay. Touching anywhere on the
screen or waiting about three seconds
will also slide the overlay down.
6. Touch to open the settings menu.
7. Touch to pair or connect the Bluetooth headphones, adjust the headphone
volume or have the audio play through
the vehicle’s interior speakers.
8. Touch to open the Home Screen.
Touch, swipe, or drag input to navigate
within an app.
Touching an ad will open it in a second tab.
To close the second tab, touch the first tab,
or touch the
z.
Rear Screen Settings
From the rear screen home page, touch*
to access the settings menu.
The menu may contain the following:
Screen Brightness
Select Screen Brightness. Move the bar left
or right to adjust the display brightness.
Each screen may be uniquely adjusted.