Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
182 Infotainment System
Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to select
Kto decline.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Press6on the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Phone Settings
Touch6on the home page and then touch
Settings. The following may display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the displayed
order of contact names by First Name or
Last Name.
Re-sync Phone Contacts : This allows the
contact list to re-sync by importing the
contacts from the currently connected
phone. Active Call View
This setting allows whether answering
incoming call will display the active
call view.
Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the OnStar
Phone TTY Mode for OnStar Advisor Calls
and OnStar Emergency Calls.
Touch Disable or Enable.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available and
connected, the Android Auto and Apple
CarPlay icons will change from gray to white
on the Home Page of the infotainment
display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 183
2. Connect your Android phone or AppleiPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
the message “Device Projection Privacy
Consent” will appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto capability
from the vehicle Settings menu.
Other functions may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay. 2. For first time connection, there are two
ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Overview) 0178 or
Bluetooth (Pairing and Using a Phone)
0 179.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone. Touch Continue to launch Apple
CarPlay or Android Auto.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or Apple CarPlay may automatically launch.
If not, touch the Android Auto or Apple
CarPlay icon on the Home Page to launch.
To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch the device name on the Apple CarPlay or Android Auto sub-menu.
4. Turn off Apple CarPlay or Android Auto.
Press{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.cadillac.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 191
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Canadian
Satellite Radio Inc. (operating as SiriusXM
Canada).
TouchSense Technology and TouchSense
System 1000 Series Licensed from
Immersion Corporation. TouchSense System
1000 protected under one or more of the
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending. HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign Patents. For patents see
https://dts.com/patents. HD Radio and the
HD, HD Radio, and
“ARC”logos are
registered trademarks or trademarks of
iBiquity Digital Corporation in the United
States and/or other countries.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
Java
Java is a registered trademark of Oracle
and/or its affiliates. MPEG4–AVC (H.264)
THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM
MPEG LA, LLC. SEE
HTTPS://WWW.MPEGLA.COM.
VC-1
THIS PRODUCT IS LICENSED UNDER THE VC-1
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE VC-1 STANDARD
(“VC-1 VIDEO”) AND/OR (ii) DECODE VC-1
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE VC-1 VIDEO. NO
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Customer Information 437
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, datathat will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
448 Index
Apple CarPlay and Android Auto . . . . . . . . . .182
ArmrestStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Assistance Program, Roadside . . . . . . . . . . . . 430
Assistance Systems Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Parking and Backing . . . . . . . . . . . . . . . . . . . 274
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 32
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Emergency Braking (AEB) . . . . . . . . . . . . . . 289
Emergency Braking (AEB) Disabled
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 137
Parking Assist (APA) . . . . . . . . . . . . . . . . . . . 282
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 345
Vehicle Hold Light . . . . . . . . . . . . . . . . . . . . . . 117
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . 229, 230
Automatic Vehicle Hold (AVH) . . . . . . . . . . . 237
Avoiding Untrusted Media Devices . . . . . . . .154
Axle Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356B
BatteryExterior Lighting Battery Saver . . . . . . . . 143
Load Management . . . . . . . . . . . . . . . . . . . . . 142
Power Protection . . . . . . . . . . . . . . . . . . . . . . 143
Battery - North America . . . . . . . . . . . . 354, 398
Blade Replacement, Wiper . . . . . . . . . . . . . . . 356
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 179
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 353
System Warning Light . . . . . . . . . . . . . . . . . . 115
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 353
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . 235
Electric Parking Brake . . . . . . . . . . . . . . . . . . 236
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Automatic Emergency (AEB) . . . . . . . . . . . 289
Reverse Automatic . . . . . . . . . . . . . . . . . . . . . 284
Braking System
Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 290
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 219
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 359 Bulb Replacement (cont'd)
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 359
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 382
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 336
California Proposition 65 Warning . . . . . 1, 398
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 274
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 424
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 225
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 214
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Charging System Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
454 Index
Mirrors (cont'd)Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Mode Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 240
Monitor System, Tire Pressure . . . . . . . . . . . 376
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .154
Multi-Point Vehicle Inspection (MPVI) . . . . .417
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 444
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using the System . . . . . . . . . . . . . . . . . . . . . . 163
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . 95
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 219
Night Vision System . . . . . . . . . . . . . . . . . . . . . 292
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Off-Road
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Engine Oil Life System . . . . . . . . . . . . . . . . . 344
Engine Oil Pressure Gauge . . . . . . . . . . . . . 109 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . . . . . . . . . . . 74
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 429
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437 Additional Information . . . . . . . . . . . . . . . . . 440
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 440
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 350
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 5
P
ParkAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274, 280
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 224
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Over Things That Burn . . . . . . . . . . . . . . . . . 224
Parking Assist
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . . . . . . 274
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . 113
Compartment Air Filter . . . . . . . . . . . . . . . . 203
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 118
Perchlorate Materials Requirements,
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Phone Apple CarPlay and Android Auto . . . . . . . 182
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 179
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 143
Retained Accessory (RAP) . . . . . . . . . . . . . . 222
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 62
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 436