Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
428 Customer Information
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Cadillac, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with the new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge mediation/arbitration program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the Cadillac Customer Care Centre,
1-888-446-2000, or write to:
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
450 Index
Drive SystemsFour-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 355
Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . 272
Information Center (DIC) . . . . . . . . . . . . . . . 124
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Mode Control Light . . . . . . . . . . . . . . . . . . . . 120
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 287
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 206
Characteristics and Towing Tips . . . . . . . . 305
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Hill and Mountain Roads . . . . . . . . . . . . . . 213
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 215
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 209
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 208
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 215
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Dual Automatic Climate Control System . . . . 197
Dynamic Fuel Management . . . . . . . . . . . . . . 224E
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Parking Brake Light . . . . . . . . . . . . . . . . . . . . . 116
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 334
System Overload . . . . . . . . . . . . . . . . . . . . . . 359
Electrical System Engine Compartment Fuse Block . . . . . . . 361
Fuses and Circuit Breakers . . . . . . . . . . . . . 360
Instrument Panel Fuse Block . . . . . . . . . . . 365
Rear Compartment Fuse Block . . . . . . . . . 367
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 346
Air Filter Life System . . . . . . . . . . . . . . . . . . 345
Check Light (Malfunction Indicator) . . . . . 114
Compartment Overview . . . . . . . . . . . . . . . . 339
Coolant Temperature Gauge . . . . . . . . . . . 110
Coolant Temperature Warning Light . . . . 119
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 347
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 426
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 344
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . 109 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 130
Running While Parked . . . . . . . . . . . . . . . . . 225
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . . 313
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 437
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 224
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 62
Exterior
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 134
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 136
Lighting Battery Saver . . . . . . . . . . . . . . . . . 143
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Filter Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 346
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 139
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .413
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Index 451
FluidAutomatic Transmission . . . . . . . . . . . . . . . 345
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Forward Collision Alert (FCA) System . . . . . . . . . . . 287
Four Corner Air Suspension Light . . . . . . . . 120
Four Corner Air Suspension System . . . . . . 243
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . 231, 355
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Heated and Ventilated Seats . . . . . . . . . . . . 47
Pedestrian Braking (FPB) System . . . . . . . 290
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Dynamic Management . . . . . . . . . . . . . . . . . 224
Economy, Driving for Better . . . . . . . . . . . 206
Filling a Portable Fuel Container . . . . . . . 304
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 303
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 302
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Low Fuel Warning Light . . . . . . . . . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 302 Fuel (cont'd)
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 302
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 398
Fuses Engine Compartment Fuse Block . . . . . . . 361
Fuses and Circuit Breakers . . . . . . . . . . . . . 360
Instrument Panel Fuse Block . . . . . . . . . . . 365
Rear Compartment Fuse Block . . . . . . . . . 367
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 131Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Gauges Engine Coolant Temperature . . . . . . . . . . . 110
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 109
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Transmission Temperature . . . . . . . . . . . . . 110
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 108
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Warning Lights and Indicators . . . . . . . . . 106
General Information
Service and Maintenance . . . . . . . . . . . . . . 414
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 General Information (cont'd)
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 357
Global Positioning System (GPS) . . . . . . . . . . 171
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Guidance Problems with the Route . . . . . . . . . . . . . . . 172
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . 139
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . . 127
HeadlampsAdaptive Forward Lighting (AFL) . . . . . . . 138
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 359
Daytime Running Lamps (DRL) . . . . . . . . . . 137
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
High-Beam On Light . . . . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . . . . . . . . . . 136
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 123
Leveling Control . . . . . . . . . . . . . . . . . . . . . . . 139
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
452 Index
Heated (cont'd)Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 98
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 47
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197, 200
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 123
High-Speed Operation . . . . . . . . . . . . . . . . . . . 375
Hill and Mountain Roads . . . . . . . . . . . . . . . . . 213
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 237
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Seat Belts Properly . . . . . . . . . .57
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197, 200
I
If the System Needs Service . . . . . . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 219
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 118
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Indicators
Warning Lights and Gauges . . . . . . . . . . . . 106
Infants and Young Children, Restraints . . . . .75
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 435
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Infotainment
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Infotainment System . . . . . . . . . . . . . . . . . . . . 438 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 417
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 107
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .32
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 144
J
Jump
Starting - North America . . . . . . . . . . . . . . . 398
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 8
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 370
LampsCornering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 137
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 134
Exterior Lamps Off Reminder . . . . . . . . . . 136 Lamps (cont'd)
Exterior Lighting Battery Saver . . . . . . . . 143
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
High/Low Beam Changer . . . . . . . . . . . . . . 136
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . . . . . 294
Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . . . . 298
Keep Assist Light . . . . . . . . . . . . . . . . . . . . . . . 117
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 59
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 86
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Leveling Control Headlamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Lighting Adaptive Forward . . . . . . . . . . . . . . . . . . . . . . 138
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Illumination Control . . . . . . . . . . . . . . . . . . . 140
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
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454 Index
Mirrors (cont'd)Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Mode Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 240
Monitor System, Tire Pressure . . . . . . . . . . . 376
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .154
Multi-Point Vehicle Inspection (MPVI) . . . . .417
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 444
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using the System . . . . . . . . . . . . . . . . . . . . . . 163
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . 95
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 219
Night Vision System . . . . . . . . . . . . . . . . . . . . . 292
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Off-Road
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Engine Oil Life System . . . . . . . . . . . . . . . . . 344
Engine Oil Pressure Gauge . . . . . . . . . . . . . 109 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . . . . . . . . . . . 74
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 429
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437 Additional Information . . . . . . . . . . . . . . . . . 440
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 440
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 350
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 5
P
ParkAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274, 280
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 224
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Over Things That Burn . . . . . . . . . . . . . . . . . 224
Parking Assist
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . . . . . . 274
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . 113
Compartment Air Filter . . . . . . . . . . . . . . . . 203
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 118
Perchlorate Materials Requirements,
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Phone Apple CarPlay and Android Auto . . . . . . . 182
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 179
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 143
Retained Accessory (RAP) . . . . . . . . . . . . . . 222
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 62
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 436