Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
178 Infotainment System
“Call
Mobile,”or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display.
“Redial” :Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.cadillac.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g: Press and hold to start voice recognition
on the connected Bluetooth mobile device.
6: Press to answer, end or switch between
calls.
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Infotainment System 179
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, seeUsing the System 0147.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the MFC. The adjusted
volume level remains in memory for later
calls. The volume cannot be lowered beyond
a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device. Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see
“Linking
to a Different Phone” later in this section. Pairing a Phone
1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Add Phone/Connect Phone.
4. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
5. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
6. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
7. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.
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Infotainment System 181
2. Touch Phones.
3. Touch the new cell phone to link to fromthe not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature. The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to select
#, otherwise press6on steering wheel
controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
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182 Infotainment System
Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to select
Kto decline.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Press6on the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Phone Settings
Touch6on the home page and then touch
Settings. The following may display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the displayed
order of contact names by First Name or
Last Name.
Re-sync Phone Contacts : This allows the
contact list to re-sync by importing the
contacts from the currently connected
phone. Active Call View
This setting allows whether answering
incoming call will display the active
call view.
Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the OnStar
Phone TTY Mode for OnStar Advisor Calls
and OnStar Emergency Calls.
Touch Disable or Enable.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available and
connected, the Android Auto and Apple
CarPlay icons will change from gray to white
on the Home Page of the infotainment
display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
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186 Infotainment System
About
Shows the infotainment system software
information.
Display Optimization
Touch to adjust the screen for best quality.
Running Applications
Shows a complete list of applications that
are currently running on the infotainment
system.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Vehicle
The menu may contain the following:
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code. Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Teen Driver
See
Teen Driver 0187.
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Buckle to Drive
This feature can prevent shifting out of Park
when the driver, and if applicable the front
passenger, seat belt is not buckled. See
Buckle To Drive 056.
Super Cruise Lane Change
See Super Cruise 0258.
Driver Mode Customization
See “Driver Mode Customization” inDriver
Mode Control 0240.
Climate
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings. Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Running Boards
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.
Remote Key Relearn
This sets up a new or forgotten key for use
in the vehicle. Place the key in the
transmitter pocket. Make sure vehicle is
parked and touch Start.
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Driving and Operating 205
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . 206
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 206
Defensive Driving . . . . . . . . . . . . . . . . . . . . . 207
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 207
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 207
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . 208
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 209
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . 209
Driving on Wet Roads . . . . . . . . . . . . . . . . . 212
Hill and Mountain Roads . . . . . . . . . . . . . . 213
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 214
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . . 215
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 215
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 219
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 219
Starting the Engine . . . . . . . . . . . . . . . . . . . . 221
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 222
Retained Accessory Power (RAP) . . . . . . . 222
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 223
Shifting out of Park . . . . . . . . . . . . . . . . . . . 224
Parking over Things That Burn . . . . . . . . 224
Dynamic Fuel Management . . . . . . . . . . . 224
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 224
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 225
Running the Vehicle While Parked . . . . . 225
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 225
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 229
Manual Mode (V-Series) . . . . . . . . . . . . . . . 230
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 231
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . 235
Antilock Brake System (ABS) . . . . . . . . . . . 235
Electric Parking Brake . . . . . . . . . . . . . . . . . 236
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 237
Automatic Vehicle Hold (AVH) . . . . . . . . . 237
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Driver Mode Control . . . . . . . . . . . . . . . . . . 240
Magnetic Ride Control . . . . . . . . . . . . . . . . . 243
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 243
Four Corner Air Suspension System . . . 243
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 246
Adaptive Cruise Control (Advanced) . . . 248
Super Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 272
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Rear Vision Camera (RVC) . . . . . . . . . . . . . 274
Surround Vision System . . . . . . . . . . . . . . . 275
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Automatic Parking Assist (APA) . . . . . . . . 282
Reverse Automatic Braking (RAB) . . . . . . 284
Rear Pedestrian Alert . . . . . . . . . . . . . . . . . . 285
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Assistance Systems for Driving . . . . . . . . 287
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 289
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Night Vision System . . . . . . . . . . . . . . . . . . . 292
Side Blind Zone Alert (SBZA) . . . . . . . . . . 294
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 294
Traffic Sign Assistant . . . . . . . . . . . . . . . . . . 297
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . 298
Surround Vision Recorder . . . . . . . . . . . . . 300
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Recommended Fuel . . . . . . . . . . . . . . . . . . . 302
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 302
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206 Driving and Operating
Fuels in Foreign Countries . . . . . . . . . . . . . 302
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 303
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . 303
Filling a Portable Fuel Container . . . . . . 304
Trailer Towing
General Towing Information . . . . . . . . . . . 305
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 305
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 309
Towing Equipment . . . . . . . . . . . . . . . . . . . . . 313
Trailer Sway Control (TSC) . . . . . . . . . . . . . 322
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 324
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 334
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
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Driving and Operating 207
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 055.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is