2023 CADILLAC ESCALADE phone

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To turn Voice Over on or off, touch*,
touch the toggle, and then press OK to
confirm. Voice Over turns off every time the
vehicle is turned off.
Reset Rear Media
Select to reset the Apps and log out users.
Open Source License
Select to show the license information.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP are in the rear
of the center console. These include two
HDMI ports and two USB-C charge only
ports.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source.
Content from these HDMI ports are NOT
accessible through the infotainment display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
HDMI
HDMI Connection
The RCP provides two HDMI ports to mirror
video devices.
Connect the external device to watch the
device content through the RSI screen. Touch the HDMI port that was connected to
the external device on the home screen.
HDMI Playing View
HDMI playing view shows the video content
and includes:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Share: Touch to share the screen with the
other rear screen. The screen can be
shared through the connected device.
Rear Media App from the Home Screen
The Rear Media App allows a front user to
control the Rear Seat Video Screen sources.
To access, touch the Rear Media App icon
from the Home Page.

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The menu may contain the following:
Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :The ignition might not be on or
in accessory mode. There is no sound from the headphones
with the indicator light on :
Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the left side of
the infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Personalized Navigation.
Personalized Navigation (If Equipped)
If Personalized Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Personalized Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.

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Selecting "Confirm" after initialization
message will start initializing. For the other
messages, touch OK to return to the
Home Page.
Navigation Symbols
Following are the most common symbols
that may appear in the Nav application.
This indicates the vehicle’s current location
and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide theinformation by touching the pin one more
time. It will automatically time out if no
action is taken.
If equipped, smart Points of Interest (POIs)
are places of interest for parking and gas
stations.
Destination
Search
Touch Search on the infotainment display to
open the search display. It has a search field
entry box, quick category icon shortcuts, and
keyboard.
Auto Complete
Enter a partial location in the field entry box
on the search display. Auto complete will
attempt to complete the destination based
on what is being entered. Touch the
suggested item to search.
Search While in Motion with No Front Seat
Passenger Present
The search display will not allow changes or
text input with the keyboard when the
vehicle is in motion. As a result, a display
showing three rows of the most commonly
used categories appears.
Search While in Motion with Front Seat
Passenger Present
If the system detects that the front seat
passenger is present with both driver and
passenger seat belts buckled, touching the
search icon will display an alert message
that allows the passenger to search for a
destination.
Receiving Destination Directions from
Different Sources
Destinations can be received or transferred
from different sources to the Nav application
for route guidance. If equipped, some of
these sources may include:
.Navigation from search results.
.OnStar Advisor destination download.
.An address from the Contacts list.
.An application on the smartphone that
can send destinations to the vehicle.

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a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.cadillac.com/learn.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. SeeMap Data
Updates 0173.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, and phone. This feature can be
started by pressing
gon the steering
wheel.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by touching one or two options,
and are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks.
If your language supports it, try stating a
one-shot command, such as “Directions to
address province>.” Do not include the ZIP code
while stating the address during the
command. Another example of a one-shot Destination Entry command is,
“Directions to
Place of Interest at .” If these
commands do not work, try saying, “Take
me to Place of Interest” or“Find address”
and the system will walk you through by
asking additional questions.
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.

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The system responds by requesting more
details. For other POIs, say the name of a
category like“Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination outside of the
current country takes more than one
command. The first command is to tell
the system where the navigation will take
place, such as an Address, Intersection,
POI, or Contact. If Address or Intersection
is selected, the second command is to
say, “Change Country.” Once the system
responds, say the country before saying
the rest of the address and/or
intersection.
If POI is asked for, say “Change Location,”
then “Change Country.”
Direct commands might be more clearly
understood by the system. An example of a
direct command would be “Call .”
Examples of these direct commands are
displayed on most of the screens while a
voice session is active. If “Phone”or“Phone
Commands,” is spoken, the system
understands that a phone call is requested
and will respond with questions until
enough details are gathered to make a call. If a cell phone number has been saved with
a name and a place, the direct command
should include both, for example
“Call
at work.”Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from
that list.
When a display contains a list, there may be
options that are available but not displayed.
The list on a voice recognition screen
functions the same as a list on other
displays. Scrolling or flinging can be used to
help display other entries from the list.
Manually scrolling or paging the list on a
display during a voice recognition session
suspends the current voice recognition event
and plays the prompt “Please select
manually or touch the Back icon on the
infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates and
prompts that it has timed out. The display
returns to the display where voice
recognition was initiated. The Back Command
Say
“Back” or touch the Back icon on the
infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is spoken
all the way back to the starting display, and
then “Back” is spoken one more time, the
voice recognition session will cancel.
Help
Say “Help” on any voice recognition display
and the help prompt for the display is
played.
Voice Recognition for the Radio
If browsing the audio sources when voice is
touched, the voice recognition commands
for AM, FM, and SiriusXM (if equipped) are
available.
“Switch to AM” :Switch bands to AM and
tune to the last AM radio station.
“Switch to FM” :Switch bands to FM and
tune to the last FM radio station.
“Switch to SXM” :Switch bands to SiriusXM
and tune to the last SiriusXM channel.
“Tune to AM” :Tune to
the radio station whose frequency is
identified in the command (like “nine fifty”).

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Changes to voice commands due to media
content limits are:
.Files including other individual files of all
media types such as songs, audiobook
chapters, podcast episodes, and videos.
.Album type folders including types such
as albums and audiobooks.
There are no restrictions if the number of
files and albums is fewer than 12,000. When
the number of files connected to the system
is between 12,000 and 24,000, the content
cannot be accessed directly with one
command like “Play .”
The restriction is that the command “Play
Song” must be spoken first; the system will
then ask for the song name. The reply
command would be to say the name of the
song to play.
Similar limits exist for album content.
If there are more than 12,000 albums, but
fewer than 24,000, the content cannot be
accessed directly with one command like,
“Play .” The command“Play
Album” must first be spoken; the system
will then ask for the album name. The reply
would be to say the name of the album
to play. Once the number of files has exceeded
approximately 24,000, there is no support
for accessing the songs directly through
voice commands. There will still be access to
the media content by using commands for
playlists, artists, and genres.
The access commands for playlists, artists,
and genres are prohibited after the number
of this type of media exceeds 12,000.
The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice recognition performance will degrade
to some extent based on many factors when
adding large amounts of data to recognize.
If this is the case, perhaps accessing songs
through playlists or artist name would work
better.
Voice Recognition for Navigation
“Navigation”
:Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information. “Address”
:Begin a dialog to enter a
specific destination address, which includes
the entire address consisting of the house
number, street name, city, state/province,
and country. Do not include the ZIP code.
“Place of Interest” :Begin a dialog to enter
a destination Place of Interest category or
major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.

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“Call At Home,” “At Work,” “On
Mobile,”or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call ” :Initiate a call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display.
“Redial” :Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.cadillac.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g: Press and hold to start voice recognition
on the connected Bluetooth mobile device.
6: Press to answer, end or switch between
calls.

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Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, seeUsing the System 0147.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the MFC. The adjusted
volume level remains in memory for later
calls. The volume cannot be lowered beyond
a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device. Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see
“Linking
to a Different Phone” later in this section. Pairing a Phone
1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Add Phone/Connect Phone.
4. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
5. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
6. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
7. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.