2023 CADILLAC ESCALADE phone

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
146 Infotainment System
7.{(Home Page)
.Press to access the Home Page.
See“Home Page” later in this
section.
.Press and hold to access the Apple
CarPlay or Android Auto Phone
Home screen, if connected.
8.0(Back)
.Press to return to the previous
display in a menu.
Home Page
The Home Page is where vehicle application
icons or cards are accessed. Some
applications are disabled when the vehicle is
moving.
Swipe left or right across the display or use
the MFC to move the home page. Move the
knob right/left to change the page or touch
on one of the page count indicators at the
bottom of the screen to jump to a
specific page.
Managing Home Page Icons/Cards
1. Touch and hold any of the Home Page icons/cards to enter edit mode. Edit
mode is not available when the vehicle is
moving. 2. Continue holding the icon/card and drag
it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page. Cards must
stay on the first page.
5. Continue dragging and dropping application icons as desired.
6. Application cards on the first page can be replaced, moved or deleted based on
user preference while in edit mode.
7. Touch Done to save changes or Cancel to not save and exit edit mode.
There will always be 10 icons per page
except on the last page. If an icon is moved
from the first page to the second, then that
icon from the second page will replace the
one removed from the first.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g: Press to start voice recognition. Press
and hold to activate a connected phones
voice recognition. See Voice Recognition
0 173.
w:Press to use Conversation
Enhancement. See “Conversation
Enhancement” inSettings 0184.
C:Press to tune to the next strong station
when listening to the radio, play the next
song/track when listening to a media source
when supported, or play the next favorite
station/channel when favorites is the source.
B: Press to tune to the previous strong
station when listening to the radio, play the
previous song/track when listening to a

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 147
media source when supported, or play the
previous favorite station/channel when
favorites is the source.
e:Press to open the audio source list.
Thumbwheel : Press the thumbwheel to
access the Now Playing song list or select a
list item. Scroll up or down to move to a
list item.
6: Press to answer or end a call when in a
call. Press to access the recent call list when
not in a call.
0: Press to mute or unmute the volume.
x− :Press to decrease the volume or press
and hold to continually decrease the
volume.
x+ : Press to increase the volume or press
and hold to continually increase the volume.
Using the System
Audio
Touch the Audio icon on the infotainment
display or
eon the Multifunction Controler
(MFC) to display the active audio source
page. Examples of available sources may
include AM, FM, SXM (if equipped), USB, and
Bluetooth.
Navigation
Touch the Nav icon on the infotainment
display or
lon the MFC to display the
navigation map. See Using the Navigation
System 0163.
Phone
Touch the Phone icon on the infotainment
display or
6on the MFC to display the
Phone menu. See Bluetooth (Overview) 0178
or Bluetooth (Pairing and Using a Phone)
0 179.
Vehicle Information
TouchTon the infotainment display or
press
Ton the MFC. See Vehicle
Information 0127.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0182.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0182.
Users
Touch the Users icon to sign in or create a
new user profile, and follow the on-screen
instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0184.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 151
TouchHto save the selected station as a
favorite.
Audio Settings
From the AM or FM audio source main
page, touch
*to display the following:
.Front Passenger Volume
.Sound
.Adaptive Volume
.HD Radio
.RDS
.Manage Phones
.Metadata Corrector
.Reset Music Index
Front Passenger Volume
This setting allows the front seat passengers
to adjust the audio volume of their headrest
speakers independently from the cabin
volume.
Sound
Select and the following may display:
Equalizer : Touch to adjust Bass, Midrange,
and Treble, using the options on the
infotainment display.
Fade/Balance : Touch to adjust by using the
controls on the infotainment display. Sound Mode :
Touch to select Front or Rear
and to adjust Surround or Surround 3D.
Adaptive Volume
This feature will automatically adjust the
audio volume based on vehicle speed and
road noise.
Touch Off or On.
HD Radio
Enhances AM and FM radio with digital
channels for better sound quality and
information.
Touch Off or On.
RDS
Radio Data System (RDS) displays
information about the currently playing
radio content such as song or
program name.
Touch Off or On.
Manage Phones
Select to manage the vehicle Bluetooth
phone connections and phone pairing.
Metadata Corrector
This feature, when on, will add and correct
information associated with the media files
on connected devices. Touch Off or On.
Reset Music Index
Select to clear the metadata from the
connected USB devices.
Favorites
From the active audio source page, choose
qFavorites from the list at the left side to
display a list of audio favorites.
Favorites are stored by touching
H. This
will highlight indicating that it is now saved
as a favorite.
HD Radio Technology
If equipped, HD Radio is a free service with
features such as digital quality sound, more
stations available on a single frequency such
as HD2 and HD3, and display information
such as artist and song title.
From the Now Playing display, touch the HD
Radio icon to turn HD on or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station is
broadcasting in HD Radio, the radio will
automatically tune to the HD version of

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
156 Infotainment System
2. Touch an artist name to view a list of allalbums by the artist.
3. To select a song, touch All Songs or touch an album and then touch a song
from the list.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback. Composers:
1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Podcasts : Touch to view the podcasts on
the connected Apple device and get a list of
podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the Apple device.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback. File System and Naming
File systems supported by the USB may
include:
.FAT32
.NTFS
.HFS+
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.cadillac.com/learn.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Overview)
0 178 orBluetooth (Pairing and Using a
Phone) 0179 for help pairing a device.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 157
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0150.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Devices to add or delete devices. When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
vehicle display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account 0429 for details.
See Radio Frequency Statement 0435.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two HDMI
ports, two Bluetooth headphones, and video
touchscreen displays in back of the driver
and passenger seats.
The RSI system may not operate properly
until the temperature is above −20 °C (−4 °F)
and below 55 °C (131 °F).
System Operation
To use:
1. Double-tap anywhere on either screen to power on and view the Home screen.
2. Touch
}on the status bar to turn the
screen off.
The screens can be turned on and off
through each individual touchscreen,
independently from the other, and through
front seat control.
Playback of any media playing through that
specific screen is paused when the screen is
turned off.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
158 Infotainment System
Screens can be locked via the front seat
control.
Sources
.HDMI 1
.HDMI 2
.Apps (if equipped)
Status Bar:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen to
turn the screen on again.
.X: Touch to go to Bluetooth Headphone
Setup menu. See “Settings”later in this
section.
.*: Touch to go to the Settings menu.
HDMI Input
An HDMI cable is required to connect an
HDMI device to the RSI hub. The RSI HDMI
inputs allow connection to video games, disc
players, cameras, smartphones, tablets,
streaming devices, and A/V dongles that
have HDMI (version 1.4a) outputs.
App View
1. Touch to adjust the zoom level.
2. Touch to navigate page history back or forward.
3. Touch to reload the page.
4. Touch to share screen with the other rear screen. 5. Touch or swipe down to close the
overlay. Touching anywhere on the
screen or waiting about three seconds
will also slide the overlay down.
6. Touch to open the settings menu.
7. Touch to pair or connect the Bluetooth headphones, adjust the headphone
volume or have the audio play through
the vehicle’s interior speakers.
8. Touch to open the Home Screen.
Touch, swipe, or drag input to navigate
within an app.
Touching an ad will open it in a second tab.
To close the second tab, touch the first tab,
or touch the
z.
Rear Screen Settings
From the rear screen home page, touch*
to access the settings menu.
The menu may contain the following:
Screen Brightness
Select Screen Brightness. Move the bar left
or right to adjust the display brightness.
Each screen may be uniquely adjusted.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 159
Customer Owned Bluetooth Headphones
The RSI system supports Bluetooth
headphones. Up to four Bluetooth
headphones can be paired to each REAR
SCREEN. This screen provides a list of all
Bluetooth headphones that have been paired
to the RSI system, as well as control over
their use and settings. New Bluetooth
headphones can be connected, or the
Bluetooth headphone settings can be
changed from or on this screen.
To pair Bluetooth headphones to one of the
rear screens:1. Select Bluetooth Headphones or touch
Xfrom the desired Rear Screen
Home Page.
2. Select Connect Headphones.
3. Make sure the Bluetooth headphones are in pairing mode. Once recognized by the
system, the Bluetooth headphones are
displayed on the list of Available
Headphones.
4. Select the Bluetooth headphones from the list. The headphones may need to be
unpaired from your phone before pairing
to the RSI. 5. Once a headphone is paired, touch
options for that headphone to access the
menu where the headphone can be
renamed, connected, disconnected, or to
forget.
Provided Bluetooth Headphones
{Warning
The headphones have a built-in
rechargeable lithium ion battery pack
that presents a serious fire hazard if
damaged, defective, or improperly used.
To avoid battery leakage and/or a
potential fire:
.Do not attempt to burn, crush, or cut
the battery
.Do not expose the battery to
environments with extremely low air
pressures or temperatures above 60 °C
(140 °F)
.Do not charge the battery at
temperatures above 45 °C (113 °F)
.Do not charge the battery if the
headphones are defective or damaged
Caution
Do not store the headphones in heat or
direct sunlight. This could damage the
headphones and repairs would not be
covered by the vehicle warranty. Storage
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
Batteries in this product should not be
disposed of with household waste. Batteries
should be recycled at an appropriate facility.
Contact local authorities for details on
recycling.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
160 Infotainment System
1. CH-Channel Select
2. Power
3. Volume
4. USB-C Charging Port
The RSI includes two new Bluetooth wireless
headphones. The headphones are used to
listen to various multimedia. The wireless
headphones have a power button, channel
select button, and a volume control button.
To use the included Bluetooth Wireless
Headphones:
.Press the POWER button for one second
to turn the headphones on. The power
indicator will illuminate.
.While the headphones are powered off,
press and hold the power button for
two seconds to enter pairing mode. The
headphone name will display as“GM RSI
BT HP.” See“Pairing to RSI Screen” below
for pairing instructions with RSI screen.
.To power off, press and hold the power
button for two seconds while the power
is on.
.Press the CH-CHANNEL SELECT button (1)
to change between the audio associated
with Screen 1 or Screen 2. This function
only works after pairing to both RSI
Screens.
Paring to RSI Screen
Only two headphones can be active per RSI
Screen.
To pair a Bluetooth headphone to one of
the rear screens: 1. Touch the Headphone icon from the desired Rear Screen Home Page.
2. Select Add New Headphones.
3. Make sure the Bluetooth headphone is in pairing mode.
4. Once recognized by the system, the Bluetooth headphone is displayed on the
list of Available Headphones. 5. Select the Bluetooth headphone from the
list. Once connected, touch OK at the
Pairing Successful pop-up.
6. Touch OK.
To un-pair the Headphones from the screens,
touch the Headphone icon from the desired
Rear Screen Home page. Then touch the
options button under the Headphone that
you want to un-pair. Select Forget
Headphones. This step must be done
separately for each screen.
Voice Over
If equipped, the RSI system has a Voice Over
feature to benefit the visually and hearing
impaired.
When activated, Voice Over provides audible
feedback to the user about which area on
the screen they are touching, identifying
active buttons, as well as providing
information feedback of screen identification,
current status, list content, metadata, and
pop-up information. It allows for the user to
activate features through a double tap
anywhere on the screen which relates to the
last single touched and audibly announced
actionable button.