2023 CADILLAC ESCALADE ad blue

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 179
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, seeUsing the System 0147.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the MFC. The adjusted
volume level remains in memory for later
calls. The volume cannot be lowered beyond
a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device. Pairing Information
.If no mobile device has been connected,
the Phone main page on the infotainment
display will show the Connect Phone
option. Touch this option to connect.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see
“Linking
to a Different Phone” later in this section. Pairing a Phone
1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Add Phone/Connect Phone.
4. Select the vehicle name shown on the infotainment display from your cell
phone’s Bluetooth Settings list.
5. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
6. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
7. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
180 Infotainment System
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
8. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
9. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and mobile
devices.
4. Touch the phone name of the cell phone to open the cell phone’s settings menu. 5. Touch the First to Connect option, to
enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone.
If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones 1. Touch the Phone icon on the Home Page. 2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the device name next to the connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 181
2. Touch Phones.
3. Touch the new cell phone to link to fromthe not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature. The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to select
#, otherwise press6on steering wheel
controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
182 Infotainment System
Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to select
Kto decline.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Press6on the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Phone Settings
Touch6on the home page and then touch
Settings. The following may display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode
Contacts
Sort Contacts : This sorts the displayed
order of contact names by First Name or
Last Name.
Re-sync Phone Contacts : This allows the
contact list to re-sync by importing the
contacts from the currently connected
phone. Active Call View
This setting allows whether answering
incoming call will display the active
call view.
Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the OnStar
Phone TTY Mode for OnStar Advisor Calls
and OnStar Emergency Calls.
Touch Disable or Enable.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available and
connected, the Android Auto and Apple
CarPlay icons will change from gray to white
on the Home Page of the infotainment
display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 183
2. Connect your Android phone or AppleiPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
the message “Device Projection Privacy
Consent” will appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto capability
from the vehicle Settings menu.
Other functions may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay. 2. For first time connection, there are two
ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Overview) 0178 or
Bluetooth (Pairing and Using a Phone)
0 179.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone. Touch Continue to launch Apple
CarPlay or Android Auto.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or Apple CarPlay may automatically launch.
If not, touch the Android Auto or Apple
CarPlay icon on the Home Page to launch.
To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch the device name on the Apple CarPlay or Android Auto sub-menu.
4. Turn off Apple CarPlay or Android Auto.
Press{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.cadillac.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 191
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Canadian
Satellite Radio Inc. (operating as SiriusXM
Canada).
TouchSense Technology and TouchSense
System 1000 Series Licensed from
Immersion Corporation. TouchSense System
1000 protected under one or more of the
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending. HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign Patents. For patents see
https://dts.com/patents. HD Radio and the
HD, HD Radio, and
“ARC”logos are
registered trademarks or trademarks of
iBiquity Digital Corporation in the United
States and/or other countries.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
Java
Java is a registered trademark of Oracle
and/or its affiliates. MPEG4–AVC (H.264)
THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM
MPEG LA, LLC. SEE
HTTPS://WWW.MPEGLA.COM.
VC-1
THIS PRODUCT IS LICENSED UNDER THE VC-1
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE VC-1 STANDARD
(“VC-1 VIDEO”) AND/OR (ii) DECODE VC-1
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE VC-1 VIDEO. NO

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
Driving and Operating 251
ACC can also be set while the vehicle is
stopped if ACC is on and the brake pedal is
applied.
ACC Indicator (BaseLevel)ACC Indicator (Uplevel)
oor\displays on the instrument
cluster and Head-Up Display (HUD),
if equipped. When ACC is turned on, the
indicator will be lit white. When ACC is
active, the indicator will turn green.
Be mindful of speed limits, surrounding
traffic speeds, and weather conditions when
selecting the set speed.
Resuming a Set Speed
If ACC is set at a desired speed and then the
brakes are applied, ACC is disengaged
without erasing the set speed from memory.
To begin using ACC again, press RES+ up
briefly.
.If the vehicle is moving more than 5 km/h
(3 mph), it returns to the previous set
speed.
.If the vehicle is stopped with the brake
pedal applied, press RES+ and release the
brake pedal. ACC will hold the vehicle
until RES+ or the accelerator pedal is
pressed.
A green ACC indicator and the set speed
display on the instrument cluster. The
vehicle ahead indicator may be flashing if a
vehicle ahead was present and moved. See
“Approaching and Following a Vehicle” later
in this section.
Once ACC has resumed, the vehicle speed
will increase to the set speed under the
following conditions:
.There is no vehicle ahead.
.The vehicle ahead is beyond the selected
following gap.
.The vehicle speed is not being limited
because of a sharp turn. Increasing Speed While ACC is at a Set Speed
If ACC is already activated, do one of the
following:
.Use the accelerator pedal to get to the
higher speed. Briefly press and release
SET–
and release the accelerator pedal.
The vehicle will now cruise at the higher
speed.
When the accelerator pedal is pressed,
ACC will not brake because it is
overridden. While overridden, the ACC
indicator will turn blue on the instrument
cluster and HUD, if equipped.
.Press and hold RES+ until the desired set
speed is displayed, then release it.
.To increase speed in small increments,
press RES+. to the first detent. For each
press, the vehicle goes 1 km/h (1 mph)
faster.
.To increase speed in larger increments,
press RES+ to the second detent. For each
press, the vehicle speed increases to the
next 5 km/h (5 mph) mark on the
speedometer.
The set speed can also be increased while
the vehicle is stopped.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/11/22
256 Driving and Operating
Warning (Continued)
The vehicle can move. When ACC is
holding the vehicle at a stop, always be
prepared to manually apply the brakes.
{Warning
Leaving the vehicle without placing it in
P (Park) can be dangerous. Do not leave
the vehicle while it is being held at a
stop by ACC. Always place the vehicle in
P (Park) and turn off the ignition before
leaving the vehicle.
ACC Override
If using the accelerator pedal while ACC is
active, the ACC indicator turns blue on the
instrument cluster and in the HUD (if
equipped) indicating ACC braking will not
occur. ACC will resume operation when the
accelerator pedal is not being pressed.
{Warning
The ACC will not automatically apply the
brakes if your foot is resting on the
accelerator pedal. You could crash into a
vehicle ahead of you. Curves in the Road
{Warning
On curves, ACC may not detect a vehicle
ahead in your lane. You could be startled
if the vehicle accelerates up to the set
speed, especially when following a vehicle
exiting or entering exit ramps. You could
lose control of the vehicle or crash. Do
not use ACC while driving on an entrance
or exit ramp. Always be ready to use the
brakes if necessary.
{Warning
On curves, ACC may respond to a vehicle
in another lane, or may not have time to
react to a vehicle in your lane. You could
crash into a vehicle ahead of you, or lose
control of your vehicle. Give extra
attention in curves and be ready to use
the brakes if necessary. Select an
appropriate speed while driving in curves.
ACC may operate differently in a sharp
curve. It may reduce the vehicle speed if the
curve is too sharp. The curve speed control indicator
nmay
illuminate green when ACC is actively
controlling the vehicle speed and detects a
sharp curve on the road ahead.
ACC automatically slows the vehicle down
while navigating the curve and may increase
speed out of the curve, but will not exceed
the set speed.
When following a vehicle and entering a
curve, ACC may not detect the vehicle ahead
and accelerate to the set speed. When this
happens, the vehicle ahead indicator will not
appear.