Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Service and Maintenance 415
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0215.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0302.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0336.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0382 and
Wheel Replacement 0385.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 417.
.Lubricate body components. See Exterior
Care 0406.
Extended Idle Use
When the vehicle is used in a way that
requires extended idle time, one hour of use
shall be deemed the same as 53 km (33 mi).
See Driver Information Center (DIC) 0124 for
hourmeter.
Additional Required Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
416 Service and Maintenance
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System
0 344.
.When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the
engine air filter should be replaced at the
earliest convenience. Reset the engine air
filter life system after the engine air filter
is replaced. See Engine Air Filter Life
System 0345.
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow, window fogging, or odors. Your GM
dealer can help determine when to
replace the filter.
Every 96 000 km (60,000 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots. 6.2L LT4 Supercharged
Engine.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots. 6.2L L87 Engine.
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See Gas Strut(s)0358.
Every 240 000 km (150,000 mi)
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0347.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles.
‐ Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24–hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
OnStar 439
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 439
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
OnStar Additional Information
OnStar Additional Information . . . . . . . . 440
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.cadillac.com/learn or
press
Q.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
442 OnStar
If equipped, TTY mode can be turned on or
off through Settings > Apps > Phone. When
TTY mode is on, phone calls can be made or
received with OnStar using the infotainment
display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
444 Connected Services
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Connected Services 445
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myCadillac mobile app.
Make these passwords different from
each other and use a combination of
letters and numbers to increase the
security.
.Change the default name of the SSID
(Service Set Identifier). This is the network
name that is visible to other wireless
devices. Choose a unique name and avoid
family names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myCadillac mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app to
compatible Apple and Android smartphones.
Cadillac users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle fuel level, oil life, or
tire pressure, if factory-equipped with the
Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Cadillac on social media.
Features are subject to change. For
myCadillac mobile app information and
compatibility, see my.cadillac.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Index 451
FluidAutomatic Transmission . . . . . . . . . . . . . . . 345
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Forward Collision Alert (FCA) System . . . . . . . . . . . 287
Four Corner Air Suspension Light . . . . . . . . 120
Four Corner Air Suspension System . . . . . . 243
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . 231, 355
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Heated and Ventilated Seats . . . . . . . . . . . . 47
Pedestrian Braking (FPB) System . . . . . . . 290
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Dynamic Management . . . . . . . . . . . . . . . . . 224
Economy, Driving for Better . . . . . . . . . . . 206
Filling a Portable Fuel Container . . . . . . . 304
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 303
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 302
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Low Fuel Warning Light . . . . . . . . . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 302 Fuel (cont'd)
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 302
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 398
Fuses Engine Compartment Fuse Block . . . . . . . 361
Fuses and Circuit Breakers . . . . . . . . . . . . . 360
Instrument Panel Fuse Block . . . . . . . . . . . 365
Rear Compartment Fuse Block . . . . . . . . . 367
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 131Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Gauges Engine Coolant Temperature . . . . . . . . . . . 110
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 109
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Transmission Temperature . . . . . . . . . . . . . 110
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 108
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Warning Lights and Indicators . . . . . . . . . 106
General Information
Service and Maintenance . . . . . . . . . . . . . . 414
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 General Information (cont'd)
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 357
Global Positioning System (GPS) . . . . . . . . . . 171
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Guidance Problems with the Route . . . . . . . . . . . . . . . 172
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . 139
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . . 127
HeadlampsAdaptive Forward Lighting (AFL) . . . . . . . 138
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 359
Daytime Running Lamps (DRL) . . . . . . . . . . 137
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
High-Beam On Light . . . . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . . . . . . . . . . 136
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 123
Leveling Control . . . . . . . . . . . . . . . . . . . . . . . 139
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32