Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 147
media source when supported, or play the
previous favorite station/channel when
favorites is the source.
e:Press to open the audio source list.
Thumbwheel : Press the thumbwheel to
access the Now Playing song list or select a
list item. Scroll up or down to move to a
list item.
6: Press to answer or end a call when in a
call. Press to access the recent call list when
not in a call.
0: Press to mute or unmute the volume.
x− :Press to decrease the volume or press
and hold to continually decrease the
volume.
x+ : Press to increase the volume or press
and hold to continually increase the volume.
Using the System
Audio
Touch the Audio icon on the infotainment
display or
eon the Multifunction Controler
(MFC) to display the active audio source
page. Examples of available sources may
include AM, FM, SXM (if equipped), USB, and
Bluetooth.
Navigation
Touch the Nav icon on the infotainment
display or
lon the MFC to display the
navigation map. See Using the Navigation
System 0163.
Phone
Touch the Phone icon on the infotainment
display or
6on the MFC to display the
Phone menu. See Bluetooth (Overview) 0178
or Bluetooth (Pairing and Using a Phone)
0 179.
Vehicle Information
TouchTon the infotainment display or
press
Ton the MFC. See Vehicle
Information 0127.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0182.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0182.
Users
Touch the Users icon to sign in or create a
new user profile, and follow the on-screen
instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0184.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
154 Infotainment System
Listener Settings :Touch to hide explicit
language channels and content, start songs
at the beginning when tuning a music
channel, or reset the listening history.
Account Information
Select to show the XM account information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna may be used for radio,
navigation, and OnStar, depending on the
equipped options. Keep clear of obstructions
for clear reception. If the vehicle has a
sunroof, and it is open, reception can also
be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports in the center console under the
armrest and another two on the center
stack. These ports are for data and charging.
There may also be two USB ports at the
rear of the center console and a USB port on
each side of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 163
The menu may contain the following:
Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :The ignition might not be on or
in accessory mode. There is no sound from the headphones
with the indicator light on :
Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the left side of
the infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Personalized Navigation.
Personalized Navigation (If Equipped)
If Personalized Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Personalized Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
164 Infotainment System
.Local map content updating.
Personalized Navigation can also be enabled
or disabled at a later time. Select Settings,
then Navigation Privacy, and then change
setting for Collect Data with Profile
Information. See Settings0184.
Navigation Map View
After opening the Nav application for the
first time, the application will always open
in full map view displaying the vehicle’s
current location. The Search option will
appear along the left side of the navigation
map view.
Destination Cards
From the Nav application, set up Home and
Work addresses to enable one-touch
navigation. To set up Home and Work
addresses, select Settings, then More Settings, and then Destination Cards. Show
on Map should be on by default. Select and
enter Home and/or Work address and save.
To stop showing Destination Cards on the
map view, switch Show on Map to Off.
Touch the drive To Home or drive To Work
pop-up to start either route.
Map and Navigation Settings
Touch Settings to display options. The
following may display:
.Map Orientation
.3D Heading Up
.2D Heading Up
.2D North Up
.Show on Map
.Fuel
.Food
.Restaurants
.Fast Food
.Coffee
.ATMs
.Lodging
.Parking
.Grocery Stores
.Avoid on Route
.Highways
.Toll Roads
.Unpaved Roads
.Ferries
.Tunnels
.Carpool Lanes
.Country Borders
.Rear Seat Requests
.Accept
.Always Ignore
To access the following, touch Settings and
then More Settings:
.Destination Cards
.Map Preferences
.Preferred Landmarks
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Manage History
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 165
.Navigation Privacy: See“Personalized
Navigation (If Equipped)” previously in
this section.
.About
To exit a list, touch
Sin the upper left
corner to go back to the main map view
Make sure to set up preferences before
setting a destination and starting active
guidance.
Map Preferences
Touch to choose between basic map feature
configurations:
Map Colors
.Day (Light)
.Night (Dark)
.Auto –Touch to automatically change
modes based on lighting conditions.
3D Landmark (Default is On) : Touch On or
Off. When turned on, the system will
display all 3D Landmarks on the map
depending on the zoom level.
3D Buildings (Default is Off) : Touch On or
Off. When turned on, the system will
display all of the possible 3D building shapes
on the map depending on the zoom level. Show Terrain in 3D (Default is Off) :
If equipped, touch On or Off. When turned
on, the system will display terrain
information on the map in 3D view.
Auto-Zoom (Default is On) :
Touch On or
Off. When turned on, the system will
automatically adjust the zoom level when
the vehicle is approaching a turn. After the
turn is completed, the system automatically
brings the zoom back to the originally set
level. If the vehicle is approaching a turn
with the next turn occurring shortly after,
the Auto-Zoom will remain on until both
turns are completed.
Preferred Route
To access, touch Settings, then More
Settings, and then Preferred Route.
Choose from two different route options:
Fastest or Eco-Friendly.
.Fastest would be the route with the
shortest drive time.
.Eco-Friendly would be the most
fuel-efficient route.
Avoid on Route
To access, touch Settings, and then Avoid on
Route. Choose any of the road features to avoid
while on route:
.Highways
.Unpaved Roads
.Ferries
.Carpool Lanes
.Toll Roads
.Tunnels
.Country Borders
Navigation Voice Control
Touch to access the voice control setting
display.
.Navigation Volume –To adjust the
volume level, use the sliding bar on the
Navigation screen. If the voice guidance
prompt is being heard, volume can also
be adjusted using the knob on the center
stack or the volume switch on the
steering wheel.
.Directional Navigation Prompts –Allows
prompts to play on the left or right side
of the vehicle depending on the direction
of the upcoming turn. This can be turned
on or off.
.Navigation Voice Prompt Level during a
Call. Options available are:
‐ Full Prompt (Selected by default)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
166 Infotainment System
‐Tone Only
‐ None
Traffic Preferences (If Equipped)
While in Map View, select Settings, then
More Settings, and then Traffic Preferences.
When Show Traffic on Map is turned on, the
feature provides an overview of the traffic
flow using different coded colors. The
following options are available for rerouting:
.Show Traffic Flow on Map –Toggles
whether or not the flow of traffic is
shown on the map.
.Auto Reroute –The system will
automatically reroute if the system
detects there is a traffic issue ahead.
.Ask Before Rerouting (Default) –If the
system detects there is a traffic issue
ahead, it will display a pop-up with
details about the issue. Choose to reroute
or cancel the alert.
.Never Check –The system will not check
for a better route until one of the above
options is selected.
Alert Preferences
Set alerts on or off during both inactive and
active guidance views. The following alerts
may be available:
.Road Safety Alerts –Touch to display
upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the History
options:
.Clear Recent Destinations –Touch\to
clear the recent destinations.
.Clear Search History –Touch\to clear
the search history.
Navigation Privacy
Touch to change the navigation privacy
settings. The Navigation Privacy settings are:
.Collect Data with Profile Information –
Turn this on to enable Personalized
Navigation. See “Personalized Navigation”
earlier in this section.
.Collect Anonymized Data –Turn this on
to enable improvement in Nav product
quality.
About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map database
to run. It is stored on an SD card that is
connected to the infotainment system. If the
map database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one unique
vehicle. The SD card must pass
authentication verification to be used for
that specific vehicle. Potential error scenarios
and messages include:
.The SD card has initialized for the first
time: “Once initialized, this SD card can
only be used for navigation in this
vehicle.”
.The SD card is not working properly: “SD
card is not functioning properly.
(Error Code).”
.The SD card is not paired with the
existing system: “This SD card is not valid
for navigation in this vehicle. See Owner’s
Manual for more detail or visit your
dealer.”
.The SD card has been removed from the
slot: “SD card has been removed.
(Error Code).”
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 167
Selecting "Confirm" after initialization
message will start initializing. For the other
messages, touch OK to return to the
Home Page.
Navigation Symbols
Following are the most common symbols
that may appear in the Nav application.
This indicates the vehicle’s current location
and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide theinformation by touching the pin one more
time. It will automatically time out if no
action is taken.
If equipped, smart Points of Interest (POIs)
are places of interest for parking and gas
stations.
Destination
Search
Touch Search on the infotainment display to
open the search display. It has a search field
entry box, quick category icon shortcuts, and
keyboard.
Auto Complete
Enter a partial location in the field entry box
on the search display. Auto complete will
attempt to complete the destination based
on what is being entered. Touch the
suggested item to search.
Search While in Motion with No Front Seat
Passenger Present
The search display will not allow changes or
text input with the keyboard when the
vehicle is in motion. As a result, a display
showing three rows of the most commonly
used categories appears.
Search While in Motion with Front Seat
Passenger Present
If the system detects that the front seat
passenger is present with both driver and
passenger seat belts buckled, touching the
search icon will display an alert message
that allows the passenger to search for a
destination.
Receiving Destination Directions from
Different Sources
Destinations can be received or transferred
from different sources to the Nav application
for route guidance. If equipped, some of
these sources may include:
.Navigation from search results.
.OnStar Advisor destination download.
.An address from the Contacts list.
.An application on the smartphone that
can send destinations to the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
168 Infotainment System
.An application downloaded to the vehicle
that can send destinations to the
navigation system.
Waypoints
Add up to five waypoints, which are
additional destinations, along the route. To
add an additional stop or waypoint:1. From active guidance, touch Add a Stop.
2. Search for the destination using One-Box, Voice search, or the Quick Category
icons.
3. Choose search results Along Route, Nearby, or Near Destination.
4. Choose the desired waypoint and touch Add to Trip.
Route options are not available for
waypoints.
Arriving at a Waypoint
When approaching a waypoint, the system
will display a Destination Arrival view. To
continue on to the next destination touch
the Done message on the infotainment
display. Editing a Waypoint
When waypoints are added during active
guidance, the system allows a stop to be
deleted or the order to be changed.
To edit a waypoint, touch Destinations. The
following options will be available:
.Modify destination order by touching the
arrow buttons on the waypoint
destinations list.
.Delete a waypoint by touching the trash
can icon. The icon can be selected again
to re-add the waypoint in case it was
accidentally selected. Touch
zon the top
right corner so the system can recalculate
the route.
If there is only one address in the
destinations list, the system will disable
the move and delete functions. The
system will not allow the final destination
to be deleted.
Map Information
Road network attributes are contained in the
map database for map information.
Attributes include information such as street
names, street addresses, and turn
restrictions. A detailed area includes all
major highways, service roads, and residential roads. The detailed areas include
Places of Interest (POIs) such as restaurants,
airports, banks, hospitals, police stations, gas
stations, tourist attractions, and historical
monuments.
If the vehicle does not have an applicable
service plan, the map database may not
include data for newly constructed areas or
map database corrections that are
completed after production. The navigation
system provides full route guidance in the
detailed map areas.
Zoom Control
To zoom in or out, perform one of the
following:
.Rotate the Multifunction Controller (MFC)
to zoom in or out on the map.
.Double tap with one finger to zoom in or
single tap with two fingers to zoom out
on the map.
.Use the index finger and thumb to zoom
out by pinching and then zoom in by
spreading those two fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the map scale
and display options.