Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
490 Customer Information
for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be
scheduled for service, unless,
of course, the problem is
safety related. If it is, please
call your dealership, let them
know this, and ask for
instructions.If your dealer requests you to
bring the vehicle for service,
you are urged to do so as
early in the work day as
possible to allow for same-day
repair.Courtesy
Transportation
Program
To enhance your ownership
experience, we and our
participating dealers are proud
to offer Courtesy
Transportation, a customer
support program for vehicles
with the Bumper-to-Bumper
(Base Warranty Coverage
period in Canada), Federal
Emission, Extended
Powertrain or Electric specific
warranties in both the U.S. and
Canada.
Several Courtesy
Transportation options are
available to assist in reducing
inconvenience when warranty
repairs are required.Courtesy Transportation is
not a part of the New Vehicle
Limited Warranty. A separate
manual entitled
“Limited
Warranty and Owner
Assistance Information”
produced for new vehicles
provides detailed warranty
coverage information.
Transportation Options
Warranty service can
generally be completed while
you wait. However, if you are
unable to do so, your dealer
may offer the following
transportation options:
Shuttle Service
This includes one-way or
round-trip shuttle service
within reasonable time and
distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs
are needed, and public
transportation is used, the
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
Customer Information 491
expense must be supported
by original receipts and within
the maximum amount allowed
by GM. If U.S. customers
arrange their own
transportation, limited
reimbursement for reasonable
fuel expenses may be
available. Claim amounts
should reflect actual costs and
be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty
repair, the dealer may provide
an available courtesy rental
vehicle or provide for
reimbursement of a rental
vehicle. Reimbursement is
limited and must be supported
by original receipts as well as
a signed and completed rental
agreement and meet state/
provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age
requirements, insurancecoverage, credit card, etc.
Additional fees such as fuel,
rental vehicle insurance, taxes,
levies, usage fees, excessive
mileage, or rental usage
beyond the completion of the
repair are also your
responsibility.
It may not be possible to
provide a like vehicle as a
courtesy rental.
Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer.
Contact your dealer for
specific availability.
General Motors reserves the
right to unilaterally modify,
change, or discontinue
Courtesy Transportation at
any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage
Repair
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly
performed collision repairs
diminish the vehicle resale
value, and safety performance
can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts
are new parts made with the
same materials and
construction methods as the
parts with which the vehicle
was originally built. Genuine
GM Collision parts are the
best choice to ensure that the
vehicle's designed
appearance, durability, and
safety are preserved. The use
of Genuine GM parts can help
maintain the GM New Vehicle
Limited Warranty.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
496 Customer Information
Reporting Safety
Defects to General
Motors
In addition to notifying NHTSA
(or Transport Canada) in a
situation like this, notify
General Motors.
In the U.S., call
1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call
1-888-446-2000, or write:
Canadian Cadillac Customer
Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0805
or 800-212-234-5522.In other Central America and
Caribbean Countries, call
52-555-901-2369.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record
information about the vehicle’s
performance and how it is
driven or used. For example,
the vehicle uses computer
modules to monitor and
control engine and
transmission performance, to
monitor the conditions for
airbag deployment and deploy
them in a crash, and,
if equipped, to provide antilock
braking to help the driver
control the vehicle. These
modules may store data to
help the dealer technician
service the vehicle or to help
GM improve safety or
features. Some modules may
also store data about how thevehicle is operated, such as
rate of fuel consumption or
average speed. These
modules may retain personal
preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about
the use of your vehicle
including operational and
safety related information. We
collect this information to
provide, evaluate, improve, and
troubleshoot our products and
services and to develop new
products and services. The
protection of vehicle
electronics systems and
customer data from
unauthorized outside
electronic access or control is
important to GM. GM
maintains appropriate security
standards, practices,
guidelines and controls aimed
at defending the vehicle and
the vehicle service ecosystem
against unauthorized
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
508 Connected Services
vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If
Available)
Download the myCadillac
mobile app to compatible
Apple and Android
smartphones. Cadillac users
can access the following
services from a smartphone:
.Remotely start/stop the
vehicle, if factory-equipped.
.Lock/unlock doors,
if equipped with automatic
locks.
.Activate the horn and lamps.
.Check the vehicle fuel level,
oil life, or tire pressure,
if factory-equipped with the
Tire Pressure Monitor
System.
.Send destinations to the
vehicle.
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi
hotspot on/off, manage
settings, and monitor data
consumption, if equipped.
.Locate a dealer and
schedule service.
.Request Roadside
Assistance.
.Set a parking reminder with
pin drop, take a photo, make
a note, and set a timer.
.Connect with Cadillac on
social media.
Features are subject to
change. For myCadillac mobile
app information and
compatibility, see
my.cadillac.com.
An active OnStar or
connected service plan may be
required. A compatible device,
factory-installed remote start,
and power locks are required.
Data rates apply. See
www.onstar.com for details
and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the
horn and flash the lamps.
Marketplace
OnStar Advisors can provide
offers from restaurants and
retailers on your route, help
locate hotels, or book a room.
These services vary by
market.
Diagnostics
By monitoring and reporting
on the vehicle’s key systems,
OnStar Advanced Diagnostics,
if equipped, provides a way to
keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details
and system limitations.
Features are subject to
change. For updates on
feature capabilities, see
my.cadillac.com. Message and
data rates may apply.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/10/22
512 INDEX
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 225
Cooling System . . . . . . . . . . . . . . 386
Cornering Lamps . . . . . . . . . . . . . 149
Courtesy Lamps . . . . . . . . . . . . . . 150
CourtesyTransportation
Program . . . . . . . . . . . . . . . . . . . . . . 490
Coverage Explanations . . . . . 185
Cruise Control . . . . . . . . . . . . . . . . . 301 Adaptive . . . . . . . . . . . . . . . . . . . . . 304
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Super . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Cupholders . . . . . . . . . . . . . . . . . . . . . . 94
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . 485
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . . 486
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . 494
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 483
Cybersecurity . . . . . . . . . . . . . . . . 496D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . . 491
Danger, Warning, and Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . 5
Data Collection Infotainment System . . . . . 498
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 498
Data Recorder
Performance . . . . . . . . . . . . . . . . . 192
Data Recorders, Event . . . . 497
Database Coverage Explanations . . . . . . . . . . . . . . . . . 185
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . 147
Defensive Driving . . . . . . . . . . . . 235
Delayed Locking . . . . . . . . . . . . . . . 20
Destination . . . . . . . . . . . . . . . . . . . . . 176
Diagnostics Connected Services . . . . . . 508
Differential, Limited-Slip . . . . 301
Disabled Vehicle Transporting . . . . . . . . . 450, 452
Distracted Driving . . . . . . . . . . . 234
Dome Lamps . . . . . . . . . . . . . . . . . . . 150 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 129
Delayed Locking . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power Locks . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . . . . . . . . . . . . . . . . . . . . 482
Drive Systems All-Wheel Drive . . . . . . 286, 400
Driver Assistance Systems . . . . . . 333
Information
Center (DIC) . . . . . . . . . . 129, 132
Mode Control . . . . . . . . . . . . . . . 292
Mode Control Light . . . . . . . . 125
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Driving Assistance Systems . . . . . . 342
Better Fuel Economy . . . . . 234
Characteristics andTowing Tips . . . . . . . . . . . . . . . 358
Competitive . . . . . . . . . . . . . . . . . 298
Defensive . . . . . . . . . . . . . . . . . . . . 235
Distracted . . . . . . . . . . . . . . . . . . . 234
Hill and Mountain Roads . . . . . . . . . . . . . . . . . . . . . . . 252
If the Vehicle is Stuck . . . . 255
Impaired . . . . . . . . . . . . . . . . . . . . . . 235
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/10/22
514 INDEX
Frequency StatementRadio . . . . . . . . . . . . . . . . . . . . . . . . . . 494
Front Heated and VentilatedSeats . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Pedestrian Braking (FPB) System . . . . . . . . . . . . . 346
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 355
Economy, Driving forBetter . . . . . . . . . . . . . . . . . . . . . . . 234
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . 357
Filling the Tank . . . . . . . . . . . . . 356
Foreign Countries . . . . . . . . . 355
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Prohibited Fuels . . . . . . . . . . . 355
Recommended . . . . . . 354, 355
Top Tier . . . . . . . . . . . . . . . . . . . . . . 354
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . . 407
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . . . 406
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . 409 Fuses (cont'd)
Rear Compartment
Fuse Block . . . . . . . . . . . . . . . . . . 411
G
Garage Door Opener . . . . . . . . .141Programming . . . . . . . . . . . . . . . . 141
Gas Strut(s) . . . . . . . . . . . . . . . . . . . 402
Gauges
Engine CoolantTemperature . . . . . . . . . . 114, 115
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Odometer . . . . . . . . . . . . . . . . . . . . . . 112
Speedometer . . . . . . . . . . . . . . . . . 112
Tachometer . . . . . . . . . . . . . . . . . . 113
Trip Odometer . . . . . . . . . . . . . . . 112
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 105
General Information Service andMaintenance . . . . . . . . . . . . . . 467
Towing . . . . . . . . . . . . . . . . . . . . . . . . 358
Vehicle Care . . . . . . . . . . . . . . . . 369
Global Positioning System (GPS) . . . . . . . . . . . . . . . . 183
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . 94 GM Mobility
Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 487
Guidance Problems with theRoute . . . . . . . . . . . . . . . . . . . . . . . . . 184
H
Halogen Bulbs . . . . . . . . . . . . . . . . 403
Hazard WarningFlashers . . . . . . . . . . . . . . . . . . . . . . . 149
Head Restraints . . . . . . . . . . . . . . . 37
Head-Up Display (HUD) . . . . . 136
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 403
Automatic . . . . . . . . . . . . . . . . . . . . . 148
Bulb Replacement . . . . . . . . . 403
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . 147
Flash-to-Pass . . . . . . . . . . . . . . . . 147
High Intensity Discharge (HID)
Lighting . . . . . . . . . . . . . . . . . . . . . 403
High-Beam On Light . . . . . . . 128
High/Low Beam Changer . . . . . . . . . . . . . . . . . . . . . 147
Lamps On Reminder . . . . . . . 128
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/10/22
516 INDEX
LATCH, Lower Anchorsand Tethers for
Children . . . . . . . . . . . . . . . . . . . . . . . . . 80
LED Lighting . . . . . . . . . . . . . . . . . . 403
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Illumination Control . . . . . . . . 150
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Lights Airbag Readiness . . . . . . . . . . . 116
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 121
Automatic Emergency Braking (AEB)
Disabled . . . . . . . . . . . . . . . . . . . . . 123
Automatic Vehicle Hold . . . . . . . . . . . . . . . . 122
Brake System Warning . . . . . . . . . . . . . . . . . . . . . 120
Charging System . . . . . . . . . . . . 117
Check Engine
(Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 118
Cruise Control Light . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . . 129
Driver Mode Control . . . . . . . 125
Electric Parking Brake . . . . . 121 Lights (cont'd)
Engine Coolant
Temperature
Warning . . . . . . . . . . . . . . . . . . . . . 124
Engine Oil Pressure . . . . . . . . 127
Gauges and Indicators . . . . 105
High-Beam On . . . . . . . . . . . . . . . 128
Lane Keep Assist . . . . . . . . . . . 122
Low Fuel Warning . . . . . . . . . . 127
Performance Shifting . . . . . 122
Seat Belt Reminders . . . . . . 115
Security . . . . . . . . . . . . . . . . . . . . . . . 128
Service Electric Parking Brake . . . . . . . . . . . . . . . 121
StabiliTrak OFF . . . . . . . . . . . . . 124
Tire Pressure . . . . . . . . . . . . . . . . 126
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . 124
Traction Off . . . . . . . . . . . . . . . . . . 123
Limited-Slip Differential . . . . 301
Locks
Automatic Door . . . . . . . . . . . . . . . 21
Delayed Locking . . . . . . . . . . . . . 20
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Lockout Protection . . . . . . . . . . 21
Power Door . . . . . . . . . . . . . . . . . . . 20
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Loss of Control . . . . . . . . . . . . . . .237
Low Fuel Warning Light . . . . 127
Low-Profile Tires . . . . . . . . . . . . . 416
Lower Anchors and
Tethers for Children
(LATCH System) . . . . . . . . . . . . . 80
Lumbar Adjustment . . . . . . . . . . 40
Front Seats . . . . . . . . . . . . . . . . . . . 40
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . 477
Maintenance Schedule . . . . 469 Recommended Fluidsand Lubricants . . . . . . . . . . . 474
Malfunction Indicator Lamp . . . . . . . . . . . . . . .118
Manual Mode . . . . . . . . . . . . . . . . . . . . 280, 281
Transmission . . . . . . . . . . . . . . . 283
Transmission Fluid . . . . . . . . 382
Map Data Updates . . . . . . . . . . . 184
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Massage Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Matching
Active Rev . . . . . . . . . . . . . . . . . . . 285
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/10/22
518 INDEX
PhoneApple CarPlay and
Android Auto . . . . . . . . . . . . . . 204
Bluetooth . . . . . . . . . . . . . . . 198, 199
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 183
Power Door Locks . . . . . . . . . . . . . . . . . . . . 20
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 101
Protection, Battery . . . . . . . . 153
RetainedAccessory (RAP) . . . . . . . . . . 267
Seat Adjustment . . . . . . . . . . . . . 38
Windows . . . . . . . . . . . . . . . . . . . . . . . . 31
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Privacy Vehicle Data
Recording . . . . . . . . . . . . . . . . . . 496
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 184
Program
CourtesyTransportation . . . . . . . . . . . 490
Prohibited Fuels . . . . . . . . . . . . . 355 Proposition 65 Warning
California . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . 447
Publication Ordering Information . . . . . . . . . . . . . . . . . . 494
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . 386
RadioAM-FM Radio . . . . . . . . . . . . . . . . 162
Data System (RDS) . . . . . . . . . 164
Frequency Statement . . . . 494
Reception . . . . . . . . . . . . . . . . . . . . . 165
Satellite . . . . . . . . . . . . . . . . . . . . . . . 165
Reading Lamps . . . . . . . . . . . . . . . 150
Rear Cross Traffic Alert(RCTA) System . . . . . . . . . . . . 341
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Vision Camera (RVC) . . . . . 335
Rearview Mirrors . . . . . . . . . . . . . . . 31 Automatic Dimming . . . . . . . . . . 31
Reclining Seatbacks . . . . . . . . . . 39
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . 354, 355 Recommended Fluids
and Lubricants . . . . . . . . . . . . . 474
Records Maintenance . . . . . . . . . . . . . . . . . 477
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . . . 454
Reimbursement
Program, GM Mobility . . . . 487
Remote Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Key Operation . . . . . . . . . . . . . . . . . . 9
Vehicle Start . . . . . . . . . . . . . . . . . . . 16
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 72
Maintenance . . . . . . . . . . . . . . . . 475
Replacing
Airbag System . . . . . . . . . . . . . . . 72
LATCH System PartsAfter a Crash . . . . . . . . . . . . . . . 87
Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . 58
Reporting Safety Defects Canadian Government . . . 495
General Motors . . . . . . . . . . . . 496
U.S. Government . . . . . . . . . . 495
Restraints Where to Put . . . . . . . . . . . . . . . . . 79