Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
488 Customer Information
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven. Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
Customer Information 489
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United
States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Fuel delivery:
Reimbursement is up to 7
liters. Diesel fuel delivery
may be restricted. Propane
and other fuels are not
provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Assistance advisor
will help you make
arrangements and explain
how to receive payment.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
494 Customer Information
company. In such cases, you
can have control of the repair
and parts choices as long as
the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the
diagnosis and repair
information on the engine/
propulsion, transmission, axle,
suspension, brakes, electrical
system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about
the vehicle. The owner’s
manual includes the
Maintenance Schedule for all
models.Customer literature
publications available for
purchase include owner’s
manuals, warranty manuals,
and portfolios. Portfolios
include an owner’s manual,
warranty manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for
many current and past model
year GM vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–
6:00 p.m. Eastern Time
For credit card orders only
(VISA, MasterCard,
or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle uses
license-exempt transmitters /
receivers / systems that
operate on a radio frequency
that complies with Part 15/
Part 18 of the Federal
Communications Commission
(FCC) rules and with
Innovation, Science and
Economic Development (ISED)
Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the
following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received,
including interference that
may cause undesired
operation of the device.
Changes or modifications to
any of these systems by other
than an authorized service
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/5/22
496 Customer Information
Reporting Safety
Defects to General
Motors
In addition to notifying NHTSA
(or Transport Canada) in a
situation like this, notify
General Motors.
In the U.S., call
1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call
1-888-446-2000, or write:
Canadian Cadillac Customer
Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0805
or 800-212-234-5522.In other Central America and
Caribbean Countries, call
52-555-901-2369.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record
information about the vehicle’s
performance and how it is
driven or used. For example,
the vehicle uses computer
modules to monitor and
control engine and
transmission performance, to
monitor the conditions for
airbag deployment and deploy
them in a crash, and,
if equipped, to provide antilock
braking to help the driver
control the vehicle. These
modules may store data to
help the dealer technician
service the vehicle or to help
GM improve safety or
features. Some modules may
also store data about how thevehicle is operated, such as
rate of fuel consumption or
average speed. These
modules may retain personal
preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about
the use of your vehicle
including operational and
safety related information. We
collect this information to
provide, evaluate, improve, and
troubleshoot our products and
services and to develop new
products and services. The
protection of vehicle
electronics systems and
customer data from
unauthorized outside
electronic access or control is
important to GM. GM
maintains appropriate security
standards, practices,
guidelines and controls aimed
at defending the vehicle and
the vehicle service ecosystem
against unauthorized
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
OnStar 501
With Roadside Assistance,
Advisors can locate a nearby
service provider to help with a
flat tire, a battery jump, or an
empty gas tank.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will besent. If the vehicle is stolen, an
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Assistance are
available on most vehicles. Not
all OnStar services are
available everywhere or on all
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
OnStar 503
OnStar Personal
Identification
Number (PIN)
A PIN is needed to access
some OnStar services. The
PIN will need to be changed
the first time when speaking
with an Advisor. To change the
OnStar PIN, contact an
OnStar Advisor by pressing
Q
or calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the
vehicle warranty.
Languages
The vehicle can be
programmed to respond in
multiple languages. Press
Q
and ask for an Advisor.
Advisors are available in
English, Spanish, and French.
Available languages may vary
by country.
Potential Issues
OnStar cannot perform
Remote Door Unlock or Stolen
Vehicle Assistance after the
vehicle has been off
continuously for an extended
period of time without an
ignition cycle. To find out the
duration of time that applies
for the vehicle, contact an
OnStar Advisor by pressing
Q
or calling 1-888-4ONSTAR.
If the vehicle has not been
started for an extended period
of time, OnStar can contact
Roadside Assistance or a
locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels
and underpasses; or in an
area with very dense trees.
If GPS signals are not
available, the OnStar system
should still operate to callOnStar. However, OnStar
could have difficulty
identifying the exact
location.
.In emergency situations,
OnStar can use the last
stored GPS location to send
to emergency responders.
A temporary loss of GPS can
cause loss of the ability to
send a Turn-by-Turn
Navigation route. The Advisor
may give a verbal route or may
ask for a call back after the
vehicle is driven into an
open area.
Cellular and GPS
Antennas
Cellular reception is required
for OnStar to send remote
signals to the vehicle. Do not
place items over or near the
antenna to prevent blocking
cellular and GPS signal
reception.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
508 Connected Services
vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If
Available)
Download the myCadillac
mobile app to compatible
Apple and Android
smartphones. Cadillac users
can access the following
services from a smartphone:
.Remotely start/stop the
vehicle, if factory-equipped.
.Lock/unlock doors,
if equipped with automatic
locks.
.Activate the horn and lamps.
.Check the vehicle fuel level,
oil life, or tire pressure,
if factory-equipped with the
Tire Pressure Monitor
System.
.Send destinations to the
vehicle.
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi
hotspot on/off, manage
settings, and monitor data
consumption, if equipped.
.Locate a dealer and
schedule service.
.Request Roadside
Assistance.
.Set a parking reminder with
pin drop, take a photo, make
a note, and set a timer.
.Connect with Cadillac on
social media.
Features are subject to
change. For myCadillac mobile
app information and
compatibility, see
my.cadillac.com.
An active OnStar or
connected service plan may be
required. A compatible device,
factory-installed remote start,
and power locks are required.
Data rates apply. See
www.onstar.com for details
and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the
horn and flash the lamps.
Marketplace
OnStar Advisors can provide
offers from restaurants and
retailers on your route, help
locate hotels, or book a room.
These services vary by
market.
Diagnostics
By monitoring and reporting
on the vehicle’s key systems,
OnStar Advanced Diagnostics,
if equipped, provides a way to
keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details
and system limitations.
Features are subject to
change. For updates on
feature capabilities, see
my.cadillac.com. Message and
data rates may apply.
Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/10/22
510 INDEX
AlertLane Change . . . . . . . . . . . . . . . 349
Rear Cross Traffic . . . . . . . . . 341
Side Blind
Zone (SBZA) . . . . . . . . . . . . . . . 349
All-Season Tires . . . . . . . . . . . . . . 414
All-Wheel Drive . . . . . . . . 286, 400
AM-FM Radio . . . . . . . . . . . . . . . . . . 162
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 166
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . 286
Warning Light . . . . . . . . . . . . . . . . 121
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 455
Interior . . . . . . . . . . . . . . . . . . . . . . . . . 461
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 204
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 487
Assistance Systems
Driving . . . . . . . . . . . . . . . . . . . . . . . . 342
Parking and Backing . . . . . . 335
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 169
Automatic Dimming Mirrors . . . . . . . . . . . . . 30
Door Locks . . . . . . . . . . . . . . . . . . . . . 21 Automatic (cont'd)
Emergency
Braking (AEB) . . . . . . . . . . . . . 345
Emergency Braking (AEB) Disabled Light . . . . . 123
Headlamp System . . . . . . . . . . 148
Transmission . . . . . . . . . 272, 275
Transmission Fluid . . . . . . . . 382
Vehicle Hold Light . . . . . . . . . . 122
Automatic Transmission Manual Mode . . . . . . . . . 280, 281
Automatic Vehicle
Hold (AVH) . . . . . . . . . . . . . . . . . . . 289
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . 166
B
BatteryExterior LightingBattery Saver . . . . . . . . . . . . . . 153
Load Management . . . . . . . . . 152
Power Protection . . . . . . . . . . 153
Battery - North America . . . . . . . . . . . . . . . . .399, 447
Blade Replacement, Wiper . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Bluetooth (cont'd)
Overview . . . . . . . . . . . . . . . . 198, 199
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Pad Life System . . . . . . . . . . . 396
System Warning Light . . . . 120
Brake Pad Life System . . . . 396
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Antilock . . . . . . . . . . . . . . . . . . . . . . . 286
Brake Assist . . . . . . . . . . . . . . . . 289
Electric Brake Boost . . . . . 286
Electric Parking Brake . . . . 287
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 235 AutomaticEmergency (AEB) . . . . . . . . 345
Reverse Automatic . . . . . . . 340
Braking System FrontPedestrian (FPB) . . . . . . . . . 346
Break-In, New Vehicle . . . . . . 259
Buckle To Drive . . . . . . . . . . . . . . . . 50
Bulb Replacement . . . . . . . . . . . 403 Front Turn SignalLamps . . . . . . . . . . . . . . . . . . . . . . . 404
Halogen Bulbs . . . . . . . . . . . . . . 403
Headlamp Aiming . . . . . . . . . . 403