2023 ALFA ROMEO STELVIO towing

197

FOUR-WHEEL DRIVE (AWD) MODELS
It is recommended to tow the vehicle with all
four wheels OFF the ground on the flatbed of a
commercial towing vehicle.
TOW EYES
If the vehicle has been in an accident or has
broken down, a tow eye is provided in the tools
container located inside the luggage
compartment for vehicle towing. Towing is meant
only for short distances on a paved road surface.
Proceed as follows to use the tow eye:
1. Unhook the cap on the front grille orrear bumper (if equipped), pushing on the
upper part. Front Tow Eye Cap
Rear Tow Eye Cap
2. Remove the tow eye from its housing in the luggage compartment and carefully clean
the threaded housing on the vehicle before
using it.
3. Tighten the vehicle's tow eye in place (about 11 turns).

NOTE:
The largest work angle of a tow cable to fix on the
tow eye must not exceed 15°.
Work Angle Of Tow Cable
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
DO NOT dolly tow this vehicle. Use of a towing
dolly can cause significant damage to your
vehicle.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
WARNING!
Stand clear of vehicles when pulling with
tow eyes.
Do not use a chain with a tow eye. Chains
may break, causing serious injury or death.
Do not use a tow strap with a tow eye. Tow
straps may break or become disengaged,
causing serious injury or death.
Failure to follow proper tow eye usage may
cause components to break resulting in
serious injury or death.
23_GU_OM_EN_USC_t.book Page 197

IN CASE OF EMERGENCY

198

(Continued)
ENHANCED ACCIDENT
RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact

Ú
page 168.
EVENT DATA RECORDER
(EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how
a vehicle’s systems performed under certain
crash or near crash-like situations, such as an
air bag deployment or hitting a road obstacle

Ú
page 170.
CAUTION!
The tow eye must be used exclusively for
roadside assistance operations. Only use
the tow eye with an appropriate device in
accordance with the highway code (a rigid
bar or rope) to flat tow the vehicle for a short
distance to the nearest service location.
Tow eyes MUST NOT be used to tow vehicles
off the road or where there are obstacles.
In compliance with the above conditions,
towing with a tow eye must take place with
two vehicles (one towing, the other towed)
aligned as much as possible along the same
center line. Damage to your vehicle may
occur if these guidelines are not followed.
When towing, only use a facility that can
tow vehicles with low ground clearances as
extensive damage can result by using a
standard tow truck platform.
CAUTION!
23_GU_OM_EN_USC_t.book Page 198

SERVICING AND MAINTENANCE

228

Tire And Loading Information PlacardTire And Loading Information Placard
This placard tells you important information
about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare tires.
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on
your vehicle. You will not exceed the tire's load
carrying capacity if you adhere to the loading
conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading
Information placard

Ú
page 132.

NOTE:
Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front
and rear axles must not be exceeded. For further
information on GAWRs, vehicle loading, and
trailer towing

Ú
page 132. To determine the maximum loading conditions of
your vehicle, locate the statement “The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on the Tire and Loading
Information placard. The combined weight of
occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the
weight referenced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The
combined weight of occupants and
cargo should never exceed XXX kg or
XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.
(4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will
be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.).
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and
there will be five 68 kg passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 295 kg
(635-340 (5x68) = 295 kg) as shown in step 4.

NOTE:

If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle.
The following table shows examples on how to
calculate total load, cargo/luggage, and
towing capacities of your vehicle with varying
seating configurations and number and size of
occupants. This table is for illustration
purposes only and may not be accurate for the
seating and load carry capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).
23_GU_OM_EN_USC_t.book Page 228

TECHNICAL SPECIFICATIONS

248

WEIGHTS
Weights2.0L Engine AWD2.0L Engine RWD
Unladen weight (with all fluids, fuel tank filled to
90% and without optional equipment) 4,006 lb
3,896 lb
Payload including the driver
1
1. If special equipment is fitted (trailer towing equipment, etc.) the empty weight will increase and consequently the payload will decrease in relation to the maximum permitted loads.
992 lb 992 lb
Maximum permitted loads
2
2. Loads not to be exceeded. The user is responsible for arranging goods in the luggage compartment and/or on the load platform within the maximum permitted loads.
242 lb 242 lb
Front axle 2,491 lb2,403 lb
Rear axle 2,976 lb2,932 lb
Total 5,247 lb5,115 lb
Towable loads --
Braked trailer 3,000 lb (1,360 kg)3,000 lb (1,360 kg)
Unbraked trailer 1,000 lb (454 kg)1,000 lb (454 kg)
Maximum load on roof 165 lb (75 kg)165 lb (75 kg)
Maximum load on tow hitch (braked trailer) 300 lb (136 kg)300 lb (136 kg)
23_GU_OM_EN_USC_t.book Page 248

255

SUGGESTIONS FOR
OBTAINING SERVICE FOR
YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history, as this can often provide
a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you
call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that
you get prompt and high quality service. FCA US
LLC's authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an
authorized dealer’s service manager first. If for
some reason you are still not satisfied, talk to the
general manager or owner of the authorized
dealer. They want to know if you need assistance.
If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC's customer
center should include the following information:
Owner's name and address
Owner's telephone number
(mobile, home and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-855-299-1368 or visit

alfaromeo.rsahelp.com
(USA)
Call 1-800-363-4869 or visit

fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services
if you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in “section 2.1 E”.
1
1. Towing services provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI,
and WY, where services are provided by Cross Country Motor
Club of California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: U.S.A.: 1-855-299-1368/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an “unsafe situation”, please let us know. With
your consent, we will contact local police or safety
authorities.
23_GU_OM_EN_USC_t.book Page 255

CUSTOMER ASSISTANCE

256

If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance
or unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility for
services rendered within 30 days of the
occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and
current mailing address. We will process the
claim based on vehicle and service eligibility. If
eligible, we will reimburse you for the reasonable
amount actually paid, based on the usual and
customary charges for that service in the area
where they were provided. FCA US LLC’s determi-
nation relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance Program is
subject to restrictions and conditions of use,
which are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to install your
vehicle’s temporary spare tire (if equipped) as
recommended in your Owner’s Manual.
This is not a permanent flat tire repair. Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station
being nearby, especially when traveling away
from home. We will dispatch a service provider to
deliver a small amount of fuel (maximum two
gallons) to get you to a nearby station. This
service is limited to two occurrences in a
12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery.
With Roadside Assistance, you do not have to
worry about being stranded. We will dispatch a
service provider to provide you with a battery
jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s
seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a
result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.ALFA ROMEO CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1-844-Alfa-USA (1-844-253-2872)
ALFA ROMEO CUSTOMER CARE
(C
ANADA)
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1-877-230-0563 (English)
Phone: 1-877-515-9112 (French)
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special Telecommunication Devices for the
Deaf (TDD) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with
the manufacturer by dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
23_GU_OM_EN_USC_t.book Page 256

260

INDEX
A
Accessories Purchased By The Owner.......... 4
Active Blind Spot Assist .............................146
Active Safety Systems ................................ 140
Active Speed Limiter ..................................101
Active Torque Vectoring (ATV) System ......140
Adaptive Cruise Control (ACC)
(Cruise Control) .................................102, 105Off ........................................................... 106
On............................................................106
Additives, Fuel ............................................ 250
Adjust Forward.............................................. 31, 34
Rearward ........................................... 31, 34
Air Bag......................................................... 163 Air Bag Operation ...................................165Air Bag Warning Light ............................162
Driver Knee Air Bag................................ 165Enhanced Accident Response .....168, 198
Event Data Recorder (EDR) ...................198
Front Air Bag...........................................163
If Deployment Occurs ............................167
Knee Impact Bolsters ............................165
Maintaining Your Air Bag System.......... 170
Maintenance ..........................................170
Redundant Air Bag Warning Light.........163
Side Air Bags ..........................................165
Transporting Pets...................................180
Air Bag Light ......................................162, 180
Air Pressure Tires ........................................................230
Alfa Active Suspension (AAS)....................... 99
Alfa DNA System .......................................... 97
Antifreeze (Engine Coolant) ....................... 251
Anti-Lock Braking (ABS) System ................ 140 Anti-Lock Warning Light ...............................76
Automatic Climate Controls .........................50
Automatic Dimming Mirror...........................38
Automatic Door Locks ..................................28
Automatic Headlights ...................................44
Automatic Temperature Control (ATC) ........50
Automatic Transmission ..............................91
Auxiliary Driving Systems .......................... 144
Auxiliary Power Outlet ..................................57
B
Battery ..................................................79, 207 Charging System Light .............................79
Keyless Key Fob Replacement ................20
Battery Recharging .................................... 208
Belts, Seat .................................................. 180
Blind Spot Monitoring ............................... 144
Bodywork (Cleaning And Maintenance) ... 239
B-Pillar Location......................................... 227
Brake System Warning Light .................................... 75, 76
Brakes ........................................................ 244 Brake Fluid Level................................... 207
Brightness, Interior Lights............................47
Bulbs, Light ................................................ 182
C
Camera, Rear ............................................. 128
Capacities, Fluid ........................................ 251
Carbon Monoxide Warning ....................... 182
Cargo Compartment .....................................66
Certification Label ..................................... 132
Chart, Tire Sizing........................................ 225
Check Engine Light
(Malfunction Indicator Light) .......................85 Checking Levels ................................ 204, 205
Checking Your Vehicle For Safety ............. 180
Checks, Safety ........................................... 180
Child Restraint ........................................... 170
Child Restraints
Booster Seats ........................................ 173
Child Seat Installation ........................... 178
How To Stow An unused ALR Seat Belt ..................................... 176
Infant And Child Restraints ................... 172
LATCH Positions ..................................... 174
Lower Anchors And Tethers For Children ....................................... 174
Older Children And Child Restraints ..... 172
Seating Positions ................................... 173
Clean Air Gasoline ..................................... 249
Cleaning Wheels.................................................... 235
Climate Control ......................................49, 55 Automatic ................................................. 50
Compact Spare Tire ................................... 234
Contract, Service........................................ 257
Cooling System Cooling Capacity .................................... 251
Selection Of Coolant (Antifreeze) ......... 251
Cruise Control (Speed Control) ........ 102, 105
Customer Assistance ................................. 255
D
Daytime Running Lights .............................. 43
Defroster, Windshield ................................ 180
Dimensions ................................................ 246
Disabled Vehicle Towing............................ 196
Door Ajar.................................................79, 80
Door Ajar Light .......................................79, 80
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261

Door Locks .................................................... 28Automatic ................................................. 28
Door Opener, Garage ................................... 40
Doors............................................................. 25
Drive Train Control (DTC) System ..............141
Driving Modes .............................................. 97
Dynamic Steering Torque (DST) System ... 141
E
Electric Park Brake....................................... 89
Electric Remote Mirrors ............................... 38
Electronic Speed Control
(Cruise Control) ..........................................102
Electronic Stability Control (ESC)
System ........................................................141
Electronic Throttle Control Warning
Light .............................................................. 79
Emergency In Case Of ......................................183, 189
SOS Emergency Call .............................. 183
Emergency, In Case Of Jump Starting .........................................192
Overheating ............................................ 195
Towing.....................................................197
Emission Control System Maintenance...... 85
Engine ......................................................... 242 Block Heater............................................. 88
Engine Coolant Level .............................206
Exhaust Gas Caution .............................182
Fuel Requirements ................................ 249Jump Starting .........................................194
Oil ............................................................251
Oil Selection ...........................................251
Overheating ............................................ 195
Starting ................................................... 195 Engine Compartment ................................ 204
Engine Compartment (Washing) .............. 239
Engine Oil
Level Check ........................................... 205
Enhanced Accident Response
Feature .............................................. 168, 198
Ethanol ....................................................... 249
Exhaust Gas Cautions ............................... 182
Exhaust System ......................................... 182
Exterior Lighting ..................................... 43, 44
Exterior Lights ...................................... 43, 182
F
Flashers Hazard Warning ..................................... 183
Turn Signals .............................. 45, 78, 182
Fluid Capacities ......................................... 251
Fluid Leaks ................................................. 182
Fluids And Lubricants................................ 252
Fog Lights, Rear ............................................45
Forward Collision Warning ........................ 151
Fuel Additives ................................................ 250
Clean Air................................................. 249
Ethanol ................................................... 249
Light ..........................................................82
Materials Added .................................... 250
Methanol................................................ 249
Tank Capacity ........................................ 251
G
Garage Door Opener (HomeLink) ................40
Gasoline, Clean Air .................................... 249
Gasoline, Reformulated ............................ 249
Gross Axle Weight Rating .......................... 133 Gross Vehicle Weight Rating ..................... 133
GVWR .......................................................... 132
H
Hands-Free Liftgate ..................................... 64
Hazard Warning Flashers .......................... 183
Head Restraints ........................................... 36
Head Rests ................................................... 36
Headlights
Switch .................................................43, 44
Headlights (Cleaning) ................................ 239
Heated Mirrors ............................................. 39
Heated Seats ............................................... 35
Heated Steering Wheel ............................... 30
Heater, Engine Block ................................... 88
Highway Assist System .............................. 111
Hill Decent Control (HDC) System............. 142
Hill Start Assist (HSA) System ................... 143
Hitches Trailer Towing......................................... 134
HomeLink (Garage Door Opener) ............... 40
Hood Closing ...................................................... 62Opening .................................................... 62
I
Ignition .......................................................... 22 Switch ....................................................... 22
Immobilizer (Sentry Key) ............................. 21
In Case Of Emergency ............................... 183
Installing Electrical/Electronic Devices ......... 4
Instrument Cluster ....................................... 68 Descriptions ................................ 69, 70, 78
Display ...................................................... 70Reconfigurable Display ........................... 70
23_GU_OM_EN_USC_t.book Page 261