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2
TABLE OF CONTENTS
SERVICE AND MAINTENANCE
Customer Support and Assistance 4
Mediation/Arbitration Program 5
(for Canada only)
2022 Service and Maintenance 5
Requirements
Maintenance Service Operations 7
Maintenance/Service records 9
Brake Fluid Changes 13
Overseas Operations/Global Special 14
Sales WARRANTY
Volvo’s 2022 New Vehicle 18
Warranties
Things You Should Know About 19
Your Volvo Warranties
Volvo’s 2022 New Vehicle Limited 20
Warranty–U.S./New Vehicle
Warranty–Canada
Limitations and Disclaimers 23
Genuine Volvo Replacement Parts 24
and Accessories, Limited Warranty–
U.S./Warranty–Canada
Volvo’s Corrosion Protection, Limited 25
Warranty–U.S./Warranty–Canada
Seat Belts and Supplemental 27
Restraint Systems, Limited
Warranty U.S./Warranty–Canada
Seat Belts: “Something We Believe In” 27
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SERVICE AND MAINTENANCE
This support is an important advantage to you,
the Volvo owner, as systems become more
sophisticated and intricate.
Servicing your Volvo should be done at your
convenience. Therefore, plan to make your
appointments ahead of time so that your retailer
can schedule the right personnel and equipment to
be available for the work your Volvo requires.
Should you have any questions concerning service,
parts, or warranty coverage, your Volvo retailer
will be happy to answer them for you. Should
you require additional information, they can
further assist you by contacting Volvo’s Regional
personnel for clarification.
Remember – you should always exercise your
right to:
• Receive an estimate of costs before any repair
work is performed;
• Receive prior notification of any additional
repairs;
• Receive a copy of the repair order, including
those for warranty repairs;
• Review repairs completed under warranty.
ServicingItems you should check at regular maintenance
intervals and periodically when recharging:
• Washer fluid
• Tire inflation pressure
• Brake system fluid levels
• Exterior lights (headlights, turn-signals, etc.)
WARNING
California Proposition 65
Operating, servicing and maintaining a
passenger vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust, do
not idle the engine except as necessary, service
your vehicle in a well ventilated area and wear
gloves or wash your hands frequently when
servicing your vehicle. For more information
go to www.P 65Warnings.ca.gov/passenger-
vehicle.
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SERVICE AND MAINTENANCE
Service operationSchedule of services
miles x 1000 2040 6080100 120140
km x 1000 3264 96128 160 192224
Seatbelts
Seatbelts, check function XXXXXXX
Brake System
Brake fluid level, check & adjust XXXXXXX
Brake fluid, replace
CX XX
Parking brake, check/adjust XXXXXXX
Brake pads/discs, check XXXXXXX
Brake hoses and lines, check for damage/leaks XXX
Wheels and Tires
Wheels and tires, check wear and condition XXXXXXX
Wheels and tires, check inflation pressure XXXXXXX
Tire inflator kit
D
Check and replace parts or software as required by Volvo Car USA, LLC, that are covered under the terns of the Volvo New Car Warranty.
A. Electrical System Cooling
B. Recommended to replace at least once a year or more often in heavy traffic or dirty/dusty area.
C. Recommended to replace every 3 years or 40,000 miles (if driven in mountainous areas or humid climates - every one year) at the owner’s request.
D. Check expiration date label every four years for replacement date on vehicles with this equipment.
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SERVICE AND MAINTENANCE
Brake Fluid Changes
The following pages contain brake fluid change
interval records.
3rd Year/Interval #1
Carried out
Date
Odometer reading
Service Manager’s Signature
SIGNATURE
Retailer Stamp
STAMP
6th Year/Interval #2
Carried out
Date
Odometer reading
Service Manager’s Signature
SIGNATURE
Retailer Stamp
STAMP
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the date the part was originally purchased. Some
genuine Volvo parts/accessories are covered by
their own specific limited warranty for a different
period. For those parts/accessories, the applicable
warranty is supplied at the time of purchase,
including a list of conditions and limitations.
Customer AssistanceShould you have questions regarding the
warranties or repairs, please review the article
“Customer Support and Assistance” in this booklet
for owner information and instructions.
Non-commercial vehicles are covered by On Call
®,
a roadside assistance program which provides
coverage for some specific items not covered by
the warranties (e.g., towing). A separate booklet
describing this program is supplied in your
Owner’s Wallet.
Wear and Tear ItemsAs part of your vehicle’s normal service and
maintenance requirements, certain parts may need
to be replaced due to wear and tear. Since these
parts are consumed at varying rates, replacement
is based on the operation and condition of your
vehicle and on fixed schedules under normal
operation and use of your vehicle. These items
include, but may not be limited to, the following
list: filters, fuses, belts, brake pads, brake rotors,
wiper blades, shock absorbers, floor mats,
upholstery/rugs, etc.
Replacement of these items are the owner’s
responsibility, with the exception of those items
covered during the Adjustments Coverage Period (see the following section), under the terms of the
New Vehicle Limited Warranty Brake Pad Wear
Policy, or where specific manufacturing defects
may be demonstrated.
Adjustments CoverageAdjustments which are refinements to the original
factory fittings and alignments, and which are
required as part of the break-in period, will be
made during the Adjustments Coverage Period.
Exceptions are items covered under normal
maintenance services, including Pre-Delivery or
items excluded in the New Vehicle section. The
duration of the adjustment coverage is twelve
(12) months or 12,000 miles/20,000 kilometers,
whichever occurs first.
The term “Adjustments” as used in this warranty
refers to minor repairs not usually associated with
the replacement of parts or normal maintenance
service items. Parts which are covered for
replacement because of wear during the
Adjustments Period only are: brake pads, brake
rotors and shock absorbers. These items may also
be covered under the Basic Warranty Period, or
the Limited Warranty Brake Pad Wear Policy, if
manufacturing defects cause the failure. Examples
of labor only repairs which are covered during the
Adjustments Period are wheel balancing, window
regulator adjustment and hood adjustment.
What Is Not Warranted
Tires• Tires fitted to the vehicle as original
equipment are warranted separately by the
tire manufacturer. Therefore, any adjustments
must be handled through their authorized
service outlet.
• The applicable tire warranty booklet is in the
Owner’s Wallet.
Routine Maintenance and Services
• Repairs which are required because of a lack
of maintenance, or improper maintenance.
Correct maintenance procedures are
referenced in your Owner’s Manual or
the Warranty and Maintenance Records
Information booklet.
• Scheduled or unscheduled maintenance
services. WARRANTY