
Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Wheels and tyres, Fuel types and refuelling.
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with 
any kind of insulating materials In the engine compartment.
Secure any objects and luggage in the stowage compartments, the luggage compartment 
or on the roof Transporting.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight 
and size Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of 
the occupants Sitting position, Mirrors.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be 
securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving. 
This also applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout 
the journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls, 
opening menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic 
conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Does the vehicle need any technical modifications for driving abroad, e.g. masking or 
switching the headlights over?
Are the necessary tools, diagnostic equipment and spare parts available for service and 
repair work?
Are there any Volkswagen dealerships in the destination country?
•Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
•Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function 
upon opening the driver door.
Personalised vehicle setup
The vehicle equipment and functions that can be personalised include the following:
•Open and close (single door unlocking, window convenience opening etc.yf
•Light and vision (daytime running lights, cornering light, convenience turn signal etc.yf
•Air conditioning system (temperature settings, ventilation etc.yf
•Assistance systems (Park Distance Control, ACC, Dynamic Road Sign Display etc.yf
•Driver profile selection (driver profiles etc.yf
•Multifunction display and instrument cluster (selection of displaysyf
•Infotainment system (brightness and saved stationsyf
•Seat setup (seat positionyf
A new vehicle key will be assigned to the current user account. To assign the vehicle key to 
a different user account, select the user account you want and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own 
safety, and the safety of all passengers and other road users ⇒:
Checklist
In some countries, special safety standards and emissions-related regulations apply that the 
vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen 
dealership before travelling abroad to find out about any legal requirements and the 
following issues at your destination: 

The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long 
period of time – even when the ignition is switched off.
Depending on the vehicle equipment, the brake lights flash rapidly if you brake sharply or 
initiate full braking at a speed of more than 80 km/h (50 mphyf   7 K L V  L V  D  S D U W L F X O D U O \  H I I H F W L Y H  Z D \  R I  
attracting the attention of vehicles behind you. If you then continue to brake, the hazard warning 
lights will be switched on automatically at speeds under approximately 10 km/h (6 mphyf   2 Q F H  W K H  
vehicle starts to accelerate, the hazard warning lights will switch off again.
Equipment for an emergency
Fig. 58 In the boot lid: holder for the warning triangle.
First aid kit
Depending on the vehicle equipment, the first aid kit may be located in a stowage compartment or a 
holder in the luggage compartment, under the luggage compartment floor or in the vehicle interior.
Depending on the equipment in the vehicle, the first aid kit may be located in various locations in 
the luggage compartment:
•In a bag on the left or right in the stowage areas of the luggage compartment ⇒ Stowage 
areas.
•In a foam rubber holder under the luggage compartment floor ⇒ Transporting.
The first aid kit must comply with legal requirements. Please observe the use-by date of the 
contents.
After use, replace the content if necessary and stow the first aid kit safely again.
Warning triangle
Depending on the equipment, the warning triangle may be located in the boot lid. When the boot lid 
is open, turn the lock for the bracket ⇒ Fig. 58 by 90° anticlockwise in the direction of the arrow, 
open the bracket and remove the warning triangle.
The warning triangle must comply with legal requirements.
Return the warning triangle to its holder after use and lock it into place.
High-visibility waistcoat
Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage 
compartment in the front door trim or in the stowage compartment on the front passenger side 
⇒ Driver door, ⇒ Front passenger side.
The high-visibility waistcoat triangle must comply with legal requirements.
Fire extinguisher
Depending on the vehicle equipment, a fire extinguisher may be located in a holder in the footwell 
under the front passenger seat.
The fire extinguisher must comply with legal regulations, must always be ready for use and must be 
checked regularly (see inspection seal on the fire extinguisheryf . 

The drive switches off automatically in order to prevent overheating if the boot lid is operated too 
frequently in a short space of time. Until the drive has cooled down the boot lid can be opened and 
closed by hand using more force than usual.
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
Vehicle turn signals flash four times
Check whether the vehicle key is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the 
partially opened boot lid automatically. If this happens, guide the boot lid further up by hand.
Sensor-controlled luggage compartment opener (Easy Openyf  L V  Q R W  
working
•Easy Open works only when the ignition is switched off.
•Clean the sensors in the rear bumper.
•The towing bracket is swivelled out ⇒ Trailer towing.
•A towing bracket has been retrofitted to the vehicle ⇒ Trailer towing.
•During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.
Automatic closing (Easy Closeyf  L V  Q R W  Z R U N L Q g
•Switch off the ignition and close the driver door.
•The boot lid must be at least half-closed.
•Unhitch the trailer ⇒ Trailer towing.
•There is more than one vehicle key in the luggage compartment.
•Press the Easy Close button again.
Windows
 Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing windows
⇒ Electric window roll-back function
⇒ Troubleshooting
Opening and closing windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The buttons are located in the doors ⇒ Driver door.
Open windows: press the button. Close windows: pull the button.Press to disable the 
electric window buttons in the rear doors.
The windows can still be operated using the buttons in the doors for a short time after the ignition 
has been switched off, provided that the driver door and front passenger door are not opened.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody 
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the 
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows 
can still be operated using the buttons in the doors for a short time after the ignition 
has been switched off, provided that the driver door and front passenger door are not 
opened.
•When transporting children on the rear bench seat, the rear electric windows should 
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and 
cause damage to the vehicle.
NOTICE 

One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The 
individual buttons do not have to be held down to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second 
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the 
ignition is switched off:
•Press and hold the locking or unlocking button on the vehicle key.
•Vehicles with the keyless locking and starting system Keyless Access: place your finger on the 
locking sensor in the door handle for a few seconds until the windows are closed ⇒ Central 
locking system. The vehicle key must also be within the operating range.
•To interrupt the function, release the unlocking or locking button OR take your finger off the 
sensor surface.
A valid vehicle key must be located in the operating range. All turn signals will flash once as 
confirmation that all the windows have been closed.
Adjust the settings for convenience opening using the Infotainment system ⇒ Operation and display 
in the Infotainment system.
One-touch opening and closing and the roll-back function will not work if there is a 
malfunction in the electric windows. Go to a qualified workshop.
Convenience opening and closing works only when one-touch opening and closing is 
activated for all electric windows.
Electric window roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function for the electric windows can reduce the risk of crush injuries when the 
windows are closing.
If the window is not able to close because it is stiff or because of an obstruction, the window will 
immediately open again ⇒.
•Check to see why the window has not closed.
•Try to close the window again.
•If the window closing process is interrupted again, the roll-back function will be disabled for a 
few seconds.
•If the window still cannot be closed, it will stop at the corresponding position. To close the 
window without the roll-back function, press the button again within a few seconds ⇒.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody 
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the 
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows 
can still be operated using the buttons in the doors for a short time after the ignition 
has been switched off, provided that the driver door and front passenger door are not 
opened.
•When transporting children on the rear bench seat, the rear electric windows should 
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING 

Volkswagen Car-Net services can be subject to regional restrictions. Availability also depends on 
the mobile network coverage in each country.
Exchanging your system
If the factory-fitted Infotainment system or control unit is damaged or must be exchanged in a 
vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may require 
registering or activating again.
Registration for user account on Car-Net portal
If you wish to use the Volkswagen Car-Net e-Remote, Guide & Inform or Security & Service 
services in a Car-Net-compatible vehicle, you must create a user account at 
www.volkswagen.com/car-net and activate Volkswagen Car-Net.
Service description
The portfolios for the e-Remote, Guide & Inform and Security & Service services are all explained in 
a separate service description. This service descriptions and additional important information about 
all services and Car-Net-capable vehicles are available online at www.volkswagen.com/car-net and 
on the Car-Net portal once a user account has been set up.
All service descriptions are updated at irregular intervals and are available on the Car-Net portal. 
Always use the latest edition of the relevant service description.
Volkswagen Car-Net services is a system based on a mobile network. If a fault arises 
despite the fact that all requirements have been fulfilled, please try using the services again at a 
later time.
The use of Volkswagen Car-Net and the necessary mobile network connection may be 
subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using 
a mobile phone tariff which includes a data flat rate. For more information contact your mobile 
telephone provider.
 Data transfer via the factory-fitted SIM card reader (if possibleyf .
Apps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•The Volkswagen Car-Net app that executes Volkswagen Car-Net services in the vehicle and 
that can provide information.
•Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile 
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
Applications, their use and the necessary mobile network connection may be subject to charges.
A wide range of applications may be available and they can be vehicle-specific and country-specific 
⇒. Content, range and provider of applications can vary. Some applications also depend on 
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all 
operating systems.
Applications offered by Volkswagen can be changed, set, deactivated, reactivated and expanded 
without prior notice.
Transporting
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on 
the roof ⇒ Roof carrier. Always observe the legal regulations.
Stowing luggage safely in the vehicle
•Always distribute any loads in the vehicle as evenly as possible.
•Always stow luggage and heavy objects in the luggage compartment ⇒.
•Place heavy objects as far forward in the luggage compartment as possible.
•Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Information on 
technical data.
•Secure luggage in the luggage compartment to the fastening rings using suitable fixing and 
securing straps ⇒ Luggage compartment equipment.
•Also stow small objects safely.
1yf 

•If necessary, fold back the rear seat backrest and allow it to engage securely.
•If necessary, adjust the headlight range ⇒ Headlights.
•Adjust the tyre pressure according to the vehicle load. Observe the tyre pressure sticker ⇒ Tyre 
pressure.
•In vehicles with a tyre monitoring system, set the new vehicle load level as necessary ⇒ Tyre 
monitoring systems.
Do not cover the ventilation openings in the area around the rear window as this prevents 
stale air escaping from the vehicle.
Luggage compartment cover
Fig. 181 In the luggage compartment: removing and installing the luggage compartment cover.
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the 
event of a sudden driving or braking manoeuvre or accident. This applies particularly if 
objects are struck by the airbag when activated and then flung through the vehicle 
interior. To reduce the risk of accidents, please observe the following guidelines:
•Always stow all objects in the vehicle securely.
•Small and light objects should also be secured.
•Objects should be stowed in the vehicle interior in such a way that they can never 
enter the airbag deployment zones while the vehicle is in motion.
•Always keep stowage compartments closed while the vehicle is in motion.
•Stowed objects must never cause passengers to assume an incorrect sitting position.
•If an item is being stowed on a seat, this seat must not be used by any passengers.
•Do not stow any hard, heavy or sharp objects loose in any of the vehicle's open 
stowage areas, on the surface behind the rear seat backrest or on the dash panel.
•Remove any hard, heavy or sharp objects from items of clothing and bags inside the 
vehicle and stow them securely.
WARNING
Transporting heavy objects changes the vehicle's handling and increases the braking 
distance. Heavy loads that are not properly stowed or secured in the vehicle can lead to a 
loss of vehicle control and can cause serious injury.
•Never exceed the vehicle's maximum payload. Both the payload and the distribution of 
the load in the vehicle will have an effect on the driving response and braking distance 
of the vehicle.
•Transporting heavy objects changes the vehicle's handling and the centre of gravity.
•The payload should be distributed as evenly as possible in the vehicle.
•Always secure heavy objects in the luggage compartment as far in front of the rear axle 
as possible.
•Loose objects in the luggage compartment can suddenly slide and change the way the 
vehicle handles.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic 
conditions.
•Accelerate carefully and gently.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
WARNING
Objects rubbing against the rear windows may damage or destroy the heating wires or, 
depending on the vehicle equipment, also the aerial.
NOTICE 

If the vehicle is not approved for use with a roof carrier, do not use or retrofit a roof carrier.
Securing a roof carrier
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Special roof carriers must be used to transport luggage, bicycles, skis, surfboards or boats safely ⇒
. Suitable accessories are available from your Volkswagen dealership.
Attaching roof bars and load carrier system (vehicles with roof railingsyf
Mount roof bars to the roof railing according to the installation instructions provided.
Once you have fitted the base carrier bars, you can then secure the respective carrier system on 
them.
Loading the roof carrier
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Maximum permissible roof load
The maximum permitted roof load is 75 kg.
The roof load limit refers to the combined weight of the roof carrier and the load carried on the roof 
⇒.
When transporting heavy or bulky items on the roof carrier, the vehicle handling will 
change due to the shift in the centre of gravity and increased susceptibility to crosswinds.
•Always secure loads properly using suitable and undamaged securing straps.
•Cargo that is large, heavy, bulky, long or flat will have a negative effect on the vehicle 
aerodynamics, centre of gravity and overall handling.
•Avoid abrupt and sudden driving and braking manoeuvres.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic 
conditions.
WARNING
A roof carrier that has not been approved for the vehicle or a roof carrier that is fitted to a 
vehicle that is not approved for use with a roof carrier may cause accidents or injuries.
•Use only roof carriers that have been approved by Volkswagen for your vehicle type.
•Never use a roof carrier on a vehicle that has not been approved for use with a roof 
carrier.
•A roof carrier that is fitted nevertheless may become loose whilst the vehicle is in 
motion and fall from the vehicle roof.
WARNING
Securing a roof carrier of any kind to a vehicle that is not approved for use with a roof 
carrier may lead to severe damage to the vehicle.
NOTICE
Incorrectly attaching and using the roof bars and load carrier could cause the whole roof 
carrier system to fall off the roof. This could cause accidents and injuries.
•Only use roof bars and load carrier systems when they are undamaged and fitted 
correctly.
•Always fit roof bars and load carriers correctly. Always observe the installation 
instructions provided by the manufacturer.
•Attach the roof bars only at the specified mounting points.
•Special roof carriers for items such as bicycles, skis, surfboards, etc. should always be 
properly installed. Always observe the installation instructions provided by the 
manufacturer.
•Check that the roof carrier is secured before starting your journey and tighten as 
necessary after driving a short distance. During a long trip, check all bolts and 
fasteners at each stop.
•Do not carry out any changes or repairs to the roof bars or the load carrier system.
WARNING 

Driving with a trailer not only places an extra load on the vehicle, but also requires increased 
concentration on the part of the driver.
Vehicles with start/stop system
If the connected trailer is not recognised, or when using towing brackets that were not retrofitted by 
Volkswagen, the start/stop system must be deactivated manually using the  button in the 
centre console before starting to tow a trailer, and must remain switched off for as long as the trailer 
is being towed ⇒.
Always switch off the anti-theft alarm before a trailer is hitched or unhitched or a bicycle 
carrier is loaded or unloaded ⇒ Central and manual locking. The tilt sensor could otherwise trigger 
an alarm unintentionally.
With a new engine, do not tow a trailer during the first 1,000 km ⇒ Running in the engine.
Some retro-fitted towing brackets may cover the aperture for fitting the towing eye. If so, the 
towing eye cannot be used for towing or tow-starting other vehicles. For this reason, the retro-fitted 
towing bracket ball head should be stored in the vehicle at all times.
It is dangerous to transport people in a trailer and it may also be illegal.
DANGER
Improper use of the towing bracket can lead to a loss of vehicle control, accidents and 
serious injuries.
•Only use the towing bracket if it is fitted properly and is not damaged.
•Do not carry out any alterations or repairs to the towing bracket.
•Wherever possible, swivel in or remove the ball head when a trailer is not being used in 
order to reduce the risk of injury in rear-end collisions, and the risk of injury to 
pedestrians and cyclists when the vehicle is parked.
•Never install a weight-distributing or load-balancing towing bracket to the vehicle. The 
vehicle is not constructed for these kinds of towing brackets. The towing bracket can 
fail, causing the trailer to tear loose from the vehicle.
WARNING
Towing a trailer and transporting heavy or bulky items can change the vehicle handling, 
increase the braking distance and lead to accidents.
•Always secure loads properly using suitable and undamaged securing straps.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic 
conditions. Reduce your speed, particularly when going downhill.
•Trailers with a high centre of gravity are more likely to tip over than trailers with a low 
centre of gravity.
•Always drive carefully and think ahead. Accelerate carefully and gently. Avoid abrupt 
and sudden driving and braking manoeuvres.
•Take special care when overtaking. Reduce your speed immediately if the trailer shows 
even the slightest sign of snaking.
•Never drive faster than 80 km/h (50 mphyf  Z K H Q  W R Z L Q J  D  W U D L O H U   D O V R      N P  K      P S K \f 
in exceptional cases. This also applies to countries where higher speeds are permitted. 
Keep to country-specific speed limits which may be lower for vehicles with trailers than 
for vehicles without trailers.
•Never try to stop a trailer from snaking by increasing your speed.
•Never install a weight-distributing or load-balancing towing bracket on the vehicle.
WARNING
The start/stop system must always be switched off manually when towing a trailer using 
towing brackets that have not been retrofitted by Volkswagen. Otherwise faults can occur 
in the brake system, possibly resulting in accidents and serious injuries.
WARNING
Observe the instructions and information relating to vehicles with N1 approval 
⇒ Information about vehicles with N1 approval (light commercial vehicleyf.
NOTICE