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HV Owner's Manual_Europe_M52N30_en
TABLE OF CONTENTS
1
6
5
4
3
2
8
7
7-2. Steps to take in an emergency
If your vehicle needs to be towed
.......................................... 369
If you think something is wrong
.......................................... 372
If a warning light turns on or a
warning buzzer sounds..... 374
If a warning message is dis-
played ............................... 383
If you have a flat tire (vehicles
with an emergency tire punc-
ture repair kit) ................... 386
If you have a flat tire (vehicles
with a spare tire) ............... 397
If the hybrid system will not start
.......................................... 405
If you lose your keys ........... 407
If the electronic key does not
operate properly (vehicles with
a smart entry & start system)
.......................................... 407
If the 12-volt battery is dis-
charged............................. 409
If your vehicle overheats ..... 414
If the vehicle becomes stuck
.......................................... 417
8-1. Specifications
Maintenance data (fuel, oil level,
etc.)................................... 420
Fuel information .................. 430
8-2. Customization
Customizable features ........ 431
8-3. Initialization
Items to initialize ................. 440
8-4. Certifications
Certifications ....................... 441
What to do if... (Troubleshooting)
.......................................... 572
Alphabetical Index .............. 575
8Vehicle specifications
Index

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HV Owner's Manual_Europe_M52N30_en
Please note that this manual
applies to all models and explains
all equipment, including options.
Therefore, you may find some
explanations for equipment not
installed on your vehicle.
All specifications provided in this
manual are current at the time of
printing. However, because of the
Toyota policy of continual product
improvement, we reserve the right
to make changes at any time with-
out notice.
Depending on specifications, the
vehicle shown in the illustrations
may differ from your vehicle in
terms of equipment.
Both genuine Toyota and a wide
variety of other spare parts and
accessories for Toyota vehicles are
currently available on the market.
Should it be determined that any of
the genuine Toyota parts or acces-
sories supplied with the vehicle
need to be replaced, Toyota recom-
mends that genuine Toyota parts or
accessories, be used to replace
them. Other parts or accessories of
matching quality can also be used.
Toyota cannot accept any liability or
guarantee spare parts and acces-
sories which are not genuine
Toyota products, nor for replace-
ment or installation involving such
parts. In addition, damage or per-
formance problems resulting from
the use of non-genuine Toyota
spare parts or accessories may not
be covered under warranty.
Also, remodeling like this will have
an effect on advanced safety equip-
ment such as Toyota Safety Sense
and there is a danger that it will not
work properly or the danger that it
may work in situations where it
should not be working.
The installation of an RF-transmit-
ter system in your vehicle could
affect electronic systems such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense (if
equipped)
Dynamic radar cruise control
with full-speed range (if
equipped)
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with any autho-
rized Toyota retailer or Toyota
For your information
Main Owner’s Manual
Accessories, spare parts
and modification of your
To y o t a
Installation of an RF-trans-
mitter system

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HV Owner's Manual_Europe_M52N30_en
authorized repairer, or any reliable
repairer for precautionary mea-
sures or special instructions regard-
ing installation of an RF-transmitter
system.
Further information regarding fre-
quency bands, power levels,
antenna positions and installation
provisions for the installation of RF-
transmitters, is available on request
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
High voltage parts and cables on
the hybrid vehicles emit approxi-
mately the same amount of electro-
magnetic waves as the
conventional gasoline powered
vehicles or home electronic appli-
ances despite of their electromag-
netic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving
assist systems
• Images from the cameras
Your vehicle is equipped with cameras.
Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer for the location of
recording cameras.
The recorded data varies according
to the vehicle grade level, options
and destinations with which it is
equipped.
These computers do not record
conversations or sounds, and only
record images outside of the vehi-
cle in certain situations.
Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc-
tions, conduct research and develop-
ment, and improve quality.
Toyota will not disclose the recorded
data to a third party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
Recorded image information can
be erased by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer.
The image recording function can be
disabled. However, if the function is dis-
abled, data from when the system oper-
ates will not be available.
Vehicle data recording

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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
1-1.For s afe us e
Use only floor mats designed spe-
cifically for vehicles of the same
model and model year as your vehi-
cle. Fix them securely in place onto
the carpet.
1 Insert the retaining hooks (clips)
into the floor mat eyelets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks .
The shape of the retaining hooks (clips)
may differ from that shown in the illus-
tration.Before driving
Observe the following before
starting off in t he vehicle to
ensure safety of driving.
Floor mat
WARNING
Observe the following precautions.
Failure to do so may cause the driver’s floor mat to slip, possibly interfering with the pedals while driv-
ing. An unexpectedly high speed may result or it may become difficult to stop the vehicle. This could lead to an
accident, resulting in death or serious injury.
■When installing the driver’s floor mat
●Do not use floor mats designed for
other models or different model year vehicles, even if they are Toyota Genuine floor mats.
●Only use floor mats designed for the driver’s seat.
●Always install the floor mat securely using the retaining hooks (clips)
provided.
●Do not use two or more floor mats
on top of each other.
●Do not place the floor mat bottom-
side up or upside-down.
■Before driving
●Check that the floor mat is securely fixed in the correct place with all the provided retaining hooks (clips). Be
especially careful to perform this check after cleaning the floor.

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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
Make sure that all occupants are
wearing their seat belts before driv-
ing the vehicle. ( P.33)
Use a child restraint system appro-
priate for the child until the child
becomes large enough to properly
wear the vehicle’s seat belt.
( P. 4 7 )
Make sure that you can see back-
ward clearly by adjusting the inside
and outside rear view mirrors prop-
erly. ( P.152, 153)
WARNING
■For safe driving
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not adjust the position of the driver’s seat while driving.Doing so could cause the driver to
lose control of the vehicle.
●Do n ot p la ce a cu s hi on b et we en t he
driver or passenger and the seatback.A cushion may prevent correct pos-
ture from being achieved, and reduce the effectiveness of the seat belt and head restraint.
●Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat tracks and stop the seat from
locking in place. This may lead to an accident and the adjustment mechanism may also be damaged.
●Always observe the legal speed limit when driving on public roads.
●When driving over long distances, take regular breaks before you start
to feel tired. Also, if you feel tired or sleepy while driving, do not force yourself to con-
tinue driving and take a break immediately.
Correct use of the seat belts
Adjusting the mirrors

33
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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
For safety and security
Seat belts
Make sure that all occupants
are wearing their seat belts
before driving the vehicle.
WARNING
Observe the following precautions to
reduce the risk of injury in the event of sudden braking, sudden swerving or an accident.
Failure to do so may cause death or serious injury.
■Wearing a seat belt
●Ensure that all passengers wear a seat belt.
●Always wear a seat belt properly.
●Each seat belt should be used by one person only. Do not use a seat belt for more than one person at
once, including children.
●Toyota recommends that children
be seated in the rear seat and always use a seat belt and/or an appropriate child restraint system.
●To achieve a proper seating posi-tion, do not recline the seat more
than necessary. The seat belt is most effective when the occupants are sitting up straight and well back
in the seats.
●Do not wear the shoulder belt under
your arm.
●Always wear your seat belt low and
snug across your hips.
■Pregnant women
Obtain medical advice and wear the seat belt in the proper way. ( P. 3 4 )
Women who are pregnant should position the lap belt as low as possi-ble over the hips in the same manner
as other occupants, extending the shoulder belt completely over the shoulder and avoiding belt contact
with the rounding of the abdominal area.
If the seat belt is not worn properly,
not only the pregnant woman, but also the fetus could suffer death or serious injury as a result of sudden
braking or a collision.
■People suffering illness
Obtain medical advice and wear the seat belt in the proper way. ( P. 3 4 )
■When children are in the vehicle
P. 6 3
■Seat belt damage and wear
●Do not damage the seat belts by allowing the belt, plate, or buckle to
be jammed in the door.

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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
Extend the shoulder belt so that
it comes fully over the shoulder,
but does not come into contact
with the neck or slide off the
shoulder.
Position the lap belt as low as
possible over the hips.
Adjust the position of the
seatback. Sit up straight and well
back in the seat.
Do not twist the seat belt.
■Child seat belt usage
The seat belts of your vehicle were prin- cipally designed for persons of adult
size.
●Use a child restraint system appropri-
ate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt. ( P.47)
●When the child becomes large enough to properly wear the vehicle’s
seat belt, follow the instructions regarding seat belt usage. ( P.33)
■Seat belt regulations
If seat belt regulations exist in the coun-
try where you reside, please contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer for seat belt replacement or installation.
1 To fasten the seat belt, push the
plate into the buckle until a click
sound is heard.
WARNING
●Inspect the seat belt system period- ically. Check for cuts, fraying, and
loose parts. Do not use a damaged seat belt until it is replaced. Dam-aged seat belts cannot protect an
occupant from death or serious injury.
●Ensure that the belt and plate are locked and the belt is not twisted.If the seat belt does not function
correctly, immediately contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●Replace the seat assembly, includ-
ing the belts, if your vehicle has been involved in a serious accident, even if there is no obvious damage.
●Do not attempt to install, remove, modify, disassemble or dispose of
the seat belts. Have any necessary repairs carried out by any autho-rized Toyota retailer or Toyota
authorized repairer, or any reliable repairer. Inappropriate handling may lead to incorrect operation.
Correct use of the seat beltsFastening and releasing the
seat belt

35
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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
For safety and security
2To release the seat belt, press
the release button .
■Emergency locking retractor (ELR)
The retractor will lock the belt during a sudden stop or on impact. It may also lock if you lean forward too quickly.
When the seat belt locks, pull the belt strongly and then release the belt, then a slow and easy pulling will allow the
belt to extend.
■After using the rear center seat belt
Stow seat belt buckle in the pocket.
The pretensioners help the seat
belts to quickly restrain the occu-
pants by retracting the seat belts
when the vehicle is subjected to
certain types of severe frontal or
side collision.
The pretensioners do not activate in the
event of a minor frontal impact, a minor
side impact, a rear impact or a vehicle
rollover.
■Replacing the belt after the pretensioner has been activated
If the vehicle is involved in multiple colli-
sions, the pretensioner will activate for the first collision, but will not activate for the second or subsequent collisions.
■PCS-linked seat belt pretensioner
control (vehicles with Toyota Safety Sense)
If the PCS (Pre-Collision System) deter-
mines that the possibility of a collision with a vehicle is high, the seat belt pretensioners will be prepared to oper-
ate.
Seat belt pretensioners
(front and outboard rear
seats)
WARNING
■Seat belt pretensioners
If the pretensioner has activated, the SRS warning light will come on. In that case, the seat belt cannot be
used again and must be replaced at any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
Failure to do so may cause death or serious injury.