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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
For safety and security
2To release the seat belt, press
the release button .
■Emergency locking retractor (ELR)
The retractor will lock the belt during a sudden stop or on impact. It may also lock if you lean forward too quickly.
When the seat belt locks, pull the belt strongly and then release the belt, then a slow and easy pulling will allow the
belt to extend.
■After using the rear center seat belt
Stow seat belt buckle in the pocket.
The pretensioners help the seat
belts to quickly restrain the occu-
pants by retracting the seat belts
when the vehicle is subjected to
certain types of severe frontal or
side collision.
The pretensioners do not activate in the
event of a minor frontal impact, a minor
side impact, a rear impact or a vehicle
rollover.
■Replacing the belt after the pretensioner has been activated
If the vehicle is involved in multiple colli-
sions, the pretensioner will activate for the first collision, but will not activate for the second or subsequent collisions.
■PCS-linked seat belt pretensioner
control (vehicles with Toyota Safety Sense)
If the PCS (Pre-Collision System) deter-
mines that the possibility of a collision with a vehicle is high, the seat belt pretensioners will be prepared to oper-
ate.
Seat belt pretensioners
(front and outboard rear
seats)
WARNING
■Seat belt pretensioners
If the pretensioner has activated, the SRS warning light will come on. In that case, the seat belt cannot be
used again and must be replaced at any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
Failure to do so may cause death or serious injury.
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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
SRS warning light
Driver airbag
Airbag manual on-off switch
The main SRS airbag system components are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. As the airbags
deploy, a chemical reaction in the inflators quickly fills the airbags with non-
toxic gas to help restrain the motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags, due to the extremely high speed
deployment (inflation) by hot gases.
●A loud noise and white powder will be emitted.
●Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as the front seats, parts of the
front and rear pillars, and roof side rails, may be hot for several minutes. The airbag itself may also be hot.
●The windshield may crack.
●The hybrid system will be stopped and fuel supply to the engine will be stopped. ( P.82)
●The brakes and stop lights will be con- trolled automatically. ( P.277)
●The interior lights will turn on automat- ically. ( P.296)
●The emergency flashers will turn on automatically. ( P.366)
●Vehicles with eCall: If any of the fol-
lowing situations occur, the system is
designed to send an emergency call* to the eCall control center, notifying them of the vehicle’s location (without
needing to push the “SOS” button) and an agent will attempt to speak with the occupants to ascertain the
level of emergency and assistance required. If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency and helps to dispatch the necessary
emergency services. ( P.66)
• An SRS airbag is deployed. • A seat belt pretensioner is activated.• The vehicle is involved in a severe
rear-end collision.*: In some cases, the call cannot be
made. ( P. 6 7 )
■SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the set threshold level (the level of
force corresponding to an approxi- mately 20 - 30 km/h [12 - 18 mph] frontal collision with a fixed wall that
does not move or deform).
However, this threshold velocity will be
considerably higher in the following situ-
ations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact • If the vehicle is involved in an under-ride collision, such as a collision in
which the front of the vehicle “under- rides”, or goes under, the bed of a truck
●Depending on the type of collision, it is possible that only the seat belt
pretensioners will activate.
■SRS airbag deployment conditions (SRS side and curtain shield air-bags and SRS front seat center air-
bags)
●The SRS side and curtain shield air-
bags and SRS front seat center air- bags will deploy in the event of an
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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
For safety and security
WARNING
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags. Failure to do so may cause death or serious injury.
●The driver and all passengers in the vehicle must wear their seat belts
properly. The SRS airbags are supplemental devices to be used with the seat
belts.
●The SRS driver airbag deploys with
considerable force, and can cause death or serious injury especially if the driver is very close to the air-
bag.
Since the risk zone for the driver’s air-
bag is the first 50 - 75 mm (2 - 3 in.) of
inflation, placing yourself 250 mm (10
in.) from your driver airbag provides
you with a clear margin of safety. This
distance is measured from the center
of the steering wheel to your breast-
bone. If you sit less than 250 mm (10
in.) away now, you can change your
driving position in several ways:
• Move your seat to the rear as far as you can while still reaching the ped-als comfortably.
• Slightly recline the back of the seat.Although vehicle designs vary, many drivers can achieve the 250
mm (10 in.) distance, even with the driver seat all the way forward, sim-ply by reclining the back of the seat
somewhat. If reclining the back of your seat makes it hard to see the road, raise yourself by using a firm,
non-slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-bag toward your chest instead of
your head and neck.
The seat should be adjusted as rec-
ommended above, while still main- taining control of the foot pedals, steering wheel, and your view of the
instrument panel controls.
●The SRS front passenger airbag
also deploys with considerable force, and can cause death or seri-ous injury especially if the front pas-
senger is very close to the airbag. The front passenger seat should be as far from the airbag as possible
with the seatback adjusted, so the front passenger sits upright.
●Improperly seated and/or restrained infants and children can be killed or seriously injured by a deploying air-
bag. An infant or child who is too small to use a seat belt should be properly secured using a child
restraint system. Toyota strongly recommends that all infants and children be placed in the rear seats
of the vehicle and properly restrained. The rear seats are safer for infants and children than the
front passenger seat. ( P. 4 7 )
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HV Owner's Manual_Europe_M52N30_en
1-1. For safe use
Exhaust gas precautions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WARNING
Exhaust gases include harmful car-
bon monoxide (CO), which is color- less and odorless. Observe the following precautions.
Failure to do so may cause exhaust gases enter the vehicle and may lead to an accident caused by light-
headedness, or may lead to death or a serious health hazard.
■Important points while driving
●Keep the back door closed.
●If you smell exhaust gases in the vehicle even when the back door is closed, open the windows and have
the vehicle inspected at any autho- rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer as soon as possible.
■When parking
●If the vehicle is in a poorly venti- lated area or a closed area, such as a garage, stop the hybrid system.
●Do not leave the vehicle with the hybrid system on for a long time.
If such a situation cannot be avoided, park the vehicle in an open space and ensure that
exhaust fumes do not enter the vehicle interior.
●Do not leave the hybrid system operating in an area with snow build-up, or where it is snowing. If
snowbanks build up around the vehicle while the hybrid system is operating, exhaust gases may col-
lect and enter the vehicle.
■Exhaust pipe
The exhaust system needs to be checked periodically. If there is a hole
or crack caused by corrosion, dam- age to a joint or abnormal exhaust noise, be sure to have the vehicle
inspected and repaired by any autho- rized Toyota retailer or Toyota autho-rized repairer, or any reliable repairer.
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1-3. Emergency assistance
For safety and security
tance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally press the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( P. 6 7 )
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds and then the
green indicator light will illuminate,
indicating that the system is
enabled. The indicator lights indi-
cate the following:
If the green indicator light illumi-
nates and stays on, the system is
enabled.
If the green indicator light flashes
twice per second, an automatic
or manual Emergency Call is
being made.
If the red indicator light illumi-
nates at any time other than
immediately after the power
switch is turned to ON, the sys-
tem may be malfunctioning or
the backup battery may be
depleted.
If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
The service life of the backup battery
does not exceed 3 years.
Indicator lights
WARNING
■When the Emergency Call may not be made
●It may not be possible to make Emergency Calls in any of the fol-lowing situations. In such cases,
report to emergency services pro- vider (112 system etc.) by other means such as nearby public
phones.
• Even when the vehicle is in the cel-
lular phone service area, it may be difficult to connect to the eCall con-trol center if the reception is poor or
the line is busy. In such cases, even though the system attempts to con-nect to the eCall control center, you
may not be able to connect to the eCall control center to make Emer-gency Calls and contact emergency
services.
• When the vehicle is out of the cellu-
lar phone service area, the Emer- gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator lights, microphone, speaker, DCM,
antenna, or any wires connecting the equipment) is malfunctioning, damaged or broken, the Emer-
gency Call cannot be made.
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HV Owner's Manual_Europe_M52N30_en
1-3. Emergency assistance
WARNING
• During an Emergency Call, the sys- tem makes repeated attempts to
connect to the eCall control center. However, if it cannot connect to the eCall control center due to poor
radio wave reception, the system may not be able to connect to the cellular network and the call may
finish without connecting. The red indicator light will blink for approxi-mately 30 seconds to indicate this
disconnection.
●If the 12-volt battery’s voltage
decreases or there is a disconnec- tion, the system may not be able to connect to the eCall control center.
●The Emergency Call system might not work outside of EU area,
depending on the available infra- structure in the country.
■When the Emergency Call sys-tem is replaced with a new one
The Emergency Call system should
be registered. Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.
The function of this system is to assist you in making the Emer-gency Call in case of accidents
such as traffic accidents or sudden medical emergencies, and it does not protect the driver or passengers
in any way. Please drive safely and fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the
vehicle and evacuate to a safe area immediately.
●If the airbags deploy when the sys-tem is operating normally, the sys-tem makes emergency call. The
system also makes emergency call when the vehicle is struck from the r e a r o r r ol l s ov er, ev e n i f t h e a ir b a gs
do not deploy.
●For safety, do not make the Emer-
gency Call while driving. Making calls during driving may cause mishandling of the steering
wheel, which may lead to unex- pected accidents.Stop the vehicle and confirm the
safety of your surroundings before making the Emergency Call.
●When changing fuses, please use the specified fuses. Using other fuses may cause ignition or smoke
in the circuit and lead to a fire.
●Using the system while there is
smoke or an unusual smell may cause a fire. Stop using the system immediately and consult any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
NOTICE
■To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not
impact it.
■If the “SOS” button panel,
speaker or microphone malfunc- tions during an Emergency Call or manual maintenance check
It may not be possible to make Emer- gency Calls, confirm the system sta-tus, or communicate with the eCall
control center operator. If any of the above equipment is damaged, please consult any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer.
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HV Owner's Manual_Europe_M52N30_en
1-4. Hybrid system
■Running out of fuel
When the vehicle has run out of fuel and
the hybrid system cannot be started, refuel the vehicle with at least enough gasoline to make the low fuel level warn-
ing light ( P.377) go off. If there is only a small amount of fuel, the hybrid sys-tem may not be able to start. (The stan-
dard amount of fuel is about 5.8 L [1.6 gal., 1.3 Imp. gal.] [vehicles without rear wiper] or 6.3 L [1.7 gal., 1.4 Imp. gal.]
[vehicles with rear wiper] when the vehi- cle is on a level surface. This value may vary when the vehicle is on a slope. Add
extra fuel when the vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate electro- magnetic shielding, and therefore emit approximately the same amount of
electromagnetic waves as conven- tional gasoline powered vehicles or home electronic appliances.
●Your vehicle may cause sound inter-ference in some third party-produced
radio parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of the
hybrid battery (traction battery) can change in accordance with driving style
and driving conditions.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction bat-
tery) is extremely cold (below approxi- mately -30°C [-22°F]) under the influence of the outside temperature, it
may not be possible to start the hybrid system. In this case, try to start the hybrid system again after the tempera-
ture of the hybrid battery increases due to the outside temperature increase etc.
■Declaration of conformity
This model conforms to hydrogen emis-
sions according to regulation ECE100 (Battery electric vehicle safety).
WARNING
■High voltage precautions
This vehicle has high voltage DC and
AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very dangerous and can cause severe
burns and electric shock that may result in death or serious injury.
●Never touch, disassemble, remove or replace the high voltage parts, cables or their connectors.
●The hybrid system will become hot after starting as the system uses
high voltage. Be careful of both the high voltage and the high tempera-ture, and always obey the warning
labels attached to the vehicle.
●Never try to open the service plug
access hole located under the left side of the rear seat. The service plug is used only when the vehicle
is serviced and is subject to high voltage.
■Road accident cautions
Observe the following precautions to reduce the risk of death or serious
injury:
●Pull your vehicle off the road, apply
the parking brake, shift the shift lever to P, and turn the hybrid sys-tem off.
●Do not touch the high voltage parts, cables and connectors.
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1-4. Hybrid system
For safety and security
vates, your vehicle will not restart.
To restart the hybrid system, con-
tact any authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer.
A message is automatically dis-
played when a malfunction occurs
in the hybrid system or an improper
operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the instruc-
tions.
■If a warning light comes on, a warn- ing message is displayed, or the 12-volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If the “READY” indicator does not come on,
contact any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer.
Hybrid warning message