721-2. Emergency assistance
Safety Connect
■System componentsMicrophone
LED light indicators
“SOS” button
Safety Connect is a subscription-based telematics service that
uses Global Positioning System ( GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
: If equipped
1
2
3
731-2. Emergency assistance
1
For safety and security
■Services
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. (
P. 75)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (
P. 7 5 )
● Emergency Assistanc e Button (“SOS”)
Connects drivers to response-center support. (
P. 75)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (
P. 76)
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you can begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call the following appropriate Customer Exp eri-
ence Center or push the “SOS” button in your vehicle for furthe r
subscription details. • The United States
1-800-331-4331
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377
741-2. Emergency assistance
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
when Safety Connect is active and in use.
● Safety Connect is available on select Toyota models (in the con tiguous
United States only). Contact with the Safety Connect response center is
dependent upon the telematics device being in operative conditi on, cellular
connection availability, and GPS satellite signal reception, which can limit
the ability to reach the response center or receive emergency s ervice sup-
port. Enrollment and Telematics Subscription Service Agreement are
required. A variety of subscription terms are available; charge s vary by sub-
scription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin Islands. For
vehicles first sold in the U.S. Virgin Islands, no Safety Conne ct services will
function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the engine switch is turned to IGNITION ON mode, the red i ndi-
cator light comes on for 2 seconds then turns off. Afterward, t he green
indicator light comes on, indicat ing that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED light Indicators
751-2. Emergency assistance
1
For safety and security
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Customer Experience Center at 1-800-3 31-
4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
Safety Connect services
761-2. Emergency assistance
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect
1012. Instrument cluster
2
Instrument cluster
WARNING
■The information display at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the information display
monitor may respond slowly, and display changes may be delayed.
For example, there is a lag between the driver’s shifting and the new gear
number appearing on the display. This lag could cause the drive r to down-
shift again, causing rapid and excessive engine braking and pos sibly an
accident resulting in personal death or injury.
NOTICE
■ To prevent damage to the engine and its components
● Do not let the indicator needle of the tachometer enter the red zone, which
indicates the maximum engine speed.
● The engine may be overheating if the engine coolant temperature gauge is
in the red zone (H). In this case, immediately stop the vehicle in a safe
place, and check the engine after it has cooled completely. ( P. 534)
1032. Instrument cluster
2
Instrument cluster
■Operating the meter control switchesSelect an item/change pages
Press: Enters/Sets
Press and hold: Resets
Switch menu/Displays the
top screen
Returns to the previous
screen
● Average fuel economy
*1, 2/Tank average fuel economy*1/Trip aver-
age fuel economy
*1
Displays the average fuel consum ption since the function was
reset, the vehicle was refueled, and the engine was started, respec-
tively
Use the displayed average fuel consumption as a reference.
● Distance to empty*1
Displays the estimated maximum distance that can be driven with
the quantity of fuel remaining, t he distance driven after the engine
was started and the distance sinc e the function was reset, respec-
tively.
• This distance is computed based on your average fuel consumpti on. As
a result, the actual distance that can be driven may differ fro m that dis-
played.
• When only a small amount of fuel is added to the tank, the dis play may
not be updated.
When refueling, turn the engine switch to the “LOCK” position ( vehicles
without a smart key system) or off (vehicles with a smart key system). If
the vehicle is refueled without turning the engine switch to th e “LOCK”
position (vehicles without a smart key system) or off (vehicles with a
smart key system), the display may not be updated.
● Current fuel economy*1
Displays the current rat e of fuel consumption
● Trip elapsed time
*1/Elapsed time*1, 2
Displays the engine was started and the elapsed time since the
function was reset, respectively
1
2
3
4
Drive information
1042. Instrument cluster
●Trip average speed*1/Average speed*1, 2
Displays the engine was started and the average vehicle speed
since the function was reset, respectively
● Trip distance
*1/Distance*1, 2
Displays the engine was started and the distance since the func tion
was reset, respectively
● Digital speedometer
*1
●Display off*1
A blank screen is displayed
*1: Can be registered to Drive information 1 through 3.
*2: Resetting procedures:
• Select a function to be reset using the meter control switch a nd then
press and hold the center button to reset.
• If there is more than one function that can be reset, check bo xes will be
displayed next to the functions.
● Clinometer (if equipped)
Displays the longitudinal and lateral inclination of the vehicl e.
● LDA (Lane Departure Alert) (if equipped)
P. 2 5 7
● Dynamic radar cruise control (if equipped)
P. 2 6 5
● Intuitive parking a ssist (if equipped)
P. 2 8 3
● Multi-terrain select (if equipped)
P. 3 1 3
● Crawl control (if equipped)
P. 3 1 7
● Tire inflation pressure (if equipped)
P. 4 3 2
Vehicle information