4646-3. Do-it-yourself maintenance
Owners Manual_USA_M0C031_entery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the charger is off when
connecting and disconnecting the
charger cables to
the 12-volt bat-
tery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. However,
the hybrid system will operate nor-
mally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 12-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
necting the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
●When the 12-volt b attery is recon-
nected, start the hybrid system,
depress the brake pedal, and con-
firm that it is possible to shift into
each shift position.
If the system will not start even after
multiple attempts, contact your Toy-
ota dealer.
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or seri-
ous injury, take the following pre-
cautions while working on or near
the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.
■Where to safely charge the
12-volt battery
Always charge the 12-volt battery
in an open area. Do not charge
the 12-volt battery in a garage or
closed room where there is insuf-
ficient ventilation.
■Emergency measures regard-
ing electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean
water for at least 15 minutes
and get immediate medical
attention. If possible, continue
to apply water with a sponge or
cloth while traveling to the near-
est medical facility.
5127-2. Steps to take in an emergency
Owners Manual_USA_M0C031_entems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi
-information dis-
play.
A warning message is shown when
Brake Override System operates.
( P.172)
A warning message is shown when
Drive-Start Control ( P.177) or
Parking Support Brake ( P.287)
operates. Follow the instructions on
the multi-information display.
●If a message about an operation
of the power switch is displayed
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is displayed
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display . In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
displayed
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.535).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toy-
ota dealer. Continuing to drive the
vehicle may be dangerous.
• “Hybrid System Malfunction”
• “Check Engine”
• “Traction battery system malfunc- tion”
• “Accelerator System Malfunction”
• “Hybrid System Stopped”
• “Smart Key System Malfunction See Owner’s Manual”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Braking Power Low Stop in a
Safe Place See Owner’s Manual”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• If the air intake vent or filter of the hybrid battery (traction battery)
are dirty, perform the procedures
5267-2. Steps to take in an emergency
Owners Manual_USA_M0C031_en
The emergency release lever is
located inside of the rear fender
liner.
1Pull the lever forward and
remove from the clip.
2 Pull the lever down to unlock
the fuel door, and it will be
ready to be opened as usual.
After refueling, perform the pro-
cedure in reverse to return the
fuel filler door to its original posi-
tion.
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using other key and the key
number stamped on your
key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the fuel door cannot
be opened
If the fuel door opener
switch cannot be operated,
the following procedure can
be used to open the fuel
door.
Opening the fuel door
NOTICE
■When opening the fuel filler
door manually
●Do not open the fuel filler door
manually except in an emer-
gency. Fuel may overflow.
5277-2. Steps to take in an emergency
Owners Manual_USA_M0C031_en
7
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.561)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.129)
Use the mechanical key
( P.112) in order to perform the
NOTICE
●Using the lever to open the fuel
filler door may n ot allow for an
adequate reduction in fuel tank
pressure before refueling. To
prevent fuel from spilling out,
turn the cap slowly when remov-
ing it.
●During refueling, fuel may spill
out from the filler opening due to
air being discharged from inside
the fuel tank. Therefore, fill the
fuel tank carefully and slowly.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.130)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction or other key-
related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
5287-2. Steps to take in an emergency
Owners Manual_USA_M0C031_en
following operations:
1Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and the pan-
oramic moon roof
*. (turn and
hold)
2 Opens the windows and the pan-
oramic moon roof
*. (turn and
hold)
These settings must be customized
at your Toyota dealer.
*: If equipped
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
WARNING
■When using the mechanical
key and operating the power
windows and the panoramic
moon roof (if equipped)
Operate the power window or the
panoramic moon roof after check-
ing to make sure that there is no
possibility of any passenger hav-
ing any of their body parts caught
in the window or the panoramic
moon roof.
Also, do not allo w children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window or the panoramic
moon roof.
Starting the hybrid sys-
tem
5297-2. Steps to take in an emergency
Owners Manual_USA_M0C031_en
7
When trouble arises
3 Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, shift the shift lever to P
and press the power switch as you
normally do when stopping the
hybrid system.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.485)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem. If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 8 2 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.198)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1 Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 8 3 )
2 Open the hood ( P.456) and
fuse box cover.
Push claw to completely release
If the vehicle 12-volt
batter y is discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
5327-2. Steps to take in an emergency
Owners Manual_USA_M0C031_entery recharges aut
omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid system may not start
on the first attem pt after reinstall-
ing the 12-volt battery. In that
case, start the hy brid system in
the same manner as when the
electronic key does not operate
properly ( P.528). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●Some systems may require initial-
ization. ( P.571)
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a battery that the case size is
same as the previous one (LN2),
20 hours rate capacity (20HR) is
equivalent (55Ah) or greater, and
performance rating (CCA) is
equivalent (345A) or greater.
• If the sizes differ, the 12-volt bat- tery cannot be pr operly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time, the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a ventilation type calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
difficult.
●When removing the 12-volt bat-
tery:
P.463
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
• Use the exhaust hose that was
attached to the 1 2-volt battery
before replacing and confirm that
it is firmly connected to the hole
section of the vehicle.
• Use the exhaust hole plug
included with the 12-volt battery
replaced or the one installed on
the battery prior to the replaced.
(Depending on the 12-volt battery
to be replace, t he exhaust hole
may be plugged.)
For details, consult your Toyota
dealer.
Exhaust hole cap
Exhaust hole
Exhaust hose
5638-2. Customization
Owners Manual_USA_M0C031_en
8
Vehicle specifications
■Head-up Display* ( P.102)
*: If equipped
■Door lock ( P.113, 120, 527)
FunctionDefault settingCustomized
setting
Head-up displayOnOff—O—
Hybrid System IndicatorOnOff—O—
Route guidance to destina-
tion/street nameOnOff—O—
Driving support system dis-
playOnOff—O—
CompassOnOff—O—
Audio system operation sta-
tusOnOff—O—
FunctionDefault settingCustomized setting
Unlocking using a mechani-
cal key
Driver’s door unlocked in
one step, all doors
unlocked in two step
All doors
unlocked in one step
——O
Automatic door locking func-
tion
Shift position linked door
locking opera- tionOff
O—OSpeed linked door locking operation
Automatic door unlocking
function
Shift position linked door unlocking operationOff
O—ODriver’s door linked door unlocking operation