
4617-3. Do-it-yourself maintenance
7
Maintenance and care
■Brake fluid can absorb moisture 
from the air
Excess moisture in the brake fluid 
can cause a dangerous loss of brak-
ing efficiency. Use only newly 
opened brake fluid.
If any washer does not work or 
the warning message appears 
on the multi-information display, 
the washer tank may be empty. 
Add washer fluid.
Fluid 
type
FMVSS No.116 DOT 3 or 
SAE J1703 brake fluid
FMVSS No.116 DOT 4 or 
SAE J1704 brake fluid
ItemClean funnel
WARNING
■When filling the reservoir
Take care as brake fluid can harm 
your hands and eyes and damage 
painted surfaces.
If fluid gets on your hands or in 
your eyes, flush th e affected area 
with clean water immediately.
If you still experien ce discomfort, 
see a doctor.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level 
to go down slightly as the brake 
pads wear out or when the fluid 
level in the accumulator is high.
If the reservoir needs frequent 
refilling, there may be a serious 
problem.
Adding the washer fluid
WARNING
■When adding washer fluid
Do not add washer fluid when the 
hybrid system is hot or operating 
as washer fluid contains alcohol 
and may catch fire if spilled on the 
hybrid system, etc.
NOTICE
■Do not use any fluid other 
than washer fluid
Do not use soapy water or engine 
antifreeze instead of washer fluid.
Doing so may cause streaking on 
the vehicle’s painted surfaces, as 
well as damaging the pump lead-
ing to problems of the washer 
fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as 
necessary.
Refer to the freezing tempera-
tures listed on the label of the 
washer fluid bottle. 

4897-3. Do-it-yourself maintenance
7
Maintenance and care
1Turn the power switch off.
Confirm that the charging connec-
tor is not connect ed. Also, do not 
use the Remote Air Conditioning 
System during the procedure.
2 Open the fuse box cover.
Engine compartment: Type A 
fuse box
Push claws   and   to com-
pletely release the lock, and then lift 
up the cover.
Engine compartment: Type B 
fuse box
Push claws   and   to com-
pletely release the lock, and then lift 
up the cover.
Left side instrument panel
Remove the lid.
Right side luggage compart-
ment
Open the deck board. ( P.411)
Push claw   and   to com-
pletely release the lock, and then lift 
up the cover.
3 Remove the fuse.
Only type A fuse c an be removed 
Checking and replac-
ing fuses
If any of the electrical com-
ponents do not operate, a 
fuse may have blown. If this 
happens, check and replace 
the fuses as necessary.
Checking and replacing 
fuses
AB
AB
AB 

4917-3. Do-it-yourself maintenance
7
Maintenance and care
Adjustment bolt A
Adjustment bolt B
 Make sure the vehicle has a 
full tank of gasoline and the 
area around the headlight is 
not deformed.
 Park the vehicle on level 
ground.
 Make sure the tire inflation 
pressure is at the specified 
level.
 Have someone sit in the 
driver’s seat.
 Bounce the vehicle several 
times.
WARNING
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a 
fire or injury.
●Never use a fuse of a higher 
amperage rating than that indi-
cated, or use any other object in 
place of a fuse.
●Always use a genuine Toyota 
fuse or equivalent.
Never replace a fuse with a 
wire, even as a temporary fix.
●Do not modify the fuses or fuse 
boxes.
NOTICE
■Before replacing fuses
Have the cause of electrical over-
load determined and repaired by 
your Toyota dealer as soon as 
possible.
■To prevent damage to the 
engine compartment fuse box 
cover
When opening the  fuse box, com-
pletely release the claw locks 
before lifting up the cover. Other-
wise, the claws may be damaged.
Headlight aim
Vertical movement adjust-
ing bolts
Before checking the head-
light aim
A
B 

5008-1. Essential information
If the door can be opened, 
open the door and exit the 
vehicle.
 If the door can not be opened, 
open the window using the 
power window switch and 
ensure an escape route.
 If the window can be opened, 
exit the vehicle through the 
window.
 If the door and window cannot 
be opened due to the rising 
water, remain calm, wait until 
the water level inside the 
vehicle rises to the point that 
the water pressure inside of 
the vehicle equals the water 
pressure outside of the vehi-
cle and then open the door 
after waiting for the rising 
water to enter the vehicle, and 
exit the vehicle. When the  outside water level exceeds 
half the height of the door, the 
door cannot be opened from 
the inside due to water pres-
sure.
■Water level exceeds the floor
When the water level exceeds the 
floor and time has passed, the elec-
trical equipment  will get damaged, 
the power windows  will not operate, 
the engine and motor stop, and the 
vehicle may not be able to get mov-
ing.
■Using an emergency escape 
hammer*1
Laminated glass*2 is used in the 
windshield and the windows on this 
vehicle.
Laminated glass  cannot be shat-
tered with an emergency hammer
*1.
*1: Contact your Toyota dealer or  aftermarket accessory manufac-
turer for further information about 
an emergency hammer.
*2: If equipped
■How to distinguish laminated 
glass
When looking from the cross-sec-
tional view point, laminated glass is 
two sheets of glass pasted together.
Laminated glass
Tempered glass
If the vehicle is sub-
merged or water on 
the road is rising
This vehicle is not designed 
to be able to drive on roads 
that are deeply flooded with 
water. Do not drive on roads 
where the roads may be 
submerged or the water 
may be rising. It is danger-
ous to remain in the vehicle, 
if it anticipated that the vehi-
cle will be flooded or set a 
drift. Remain calm and fol-
low the following.
A
B 

5048-2. Steps to take in an emergency
method.
In order to suppress vehicle 
movement during transporta-
tion, set the parking brake and 
turn the power switch off.
Fluid leaks under the vehicle
(Water dripping from the air 
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven 
tire wear
 High coolant temperature 
warning light flashes or come 
on
 Changes in exhaust sound
 Excessive tire squeal when 
cornering
 Strange noises related to the 
suspension system
 Pinging or other noises 
related to the hybrid system
 Engine missing, stumbling or 
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one If you think something 
is wrong
If you notice any of the fol-
lowing symptoms, your 
vehicle probably needs 
adjustment or repair. Con-
tact your Toyota dealer as 
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms 

5078-2. Steps to take in an emergency
8
When trouble arises
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Malfunction indicator lamp*
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates that the engine is overheating
 Immediately stop the vehicle in a safe 
place.
Handling method ( P.539)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
 Stop the vehicle in a safe place.
Handling method ( P.539)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe 
place and contact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The hybrid system;
 The electronic engi ne control system;
 The electronic throttle control system; or
 The emission control s ystem (if equipped)
 Have the vehicle inspected by your Toyota 
dealer immediately. 

5188-2. Steps to take in an emergency
pedal is shown
• A warning message about an  operation of the brake pedal may 
be shown while the driving sup-
port systems such as PCS (Pre-
Collision system) or the dynamic 
radar cruise control with full-speed 
range is operati ng. If a warning 
message is shown, be sure to 
decelerate the vehicle or follow an 
instruction show n on the multi-
information display.
• A warning message is shown  when Brake Override System 
operates. ( P.257)
• A warning message is shown  when Drive-Start Control or Park-
ing Support Brake function (if 
equipped) operates ( P.257, 
363). Follow the instructions on 
the multi-inform ation display.
●If a message about an operation 
of the power switch is shown
An instruction for  operation of the 
power switch is shown when the 
incorrect procedure  for starting the 
hybrid system is performed or the 
power switch is operated incorrectly. 
Follow the instructions shown on the 
multi-information  display to operate 
the power switch again.
●If a message abou t a shift lever 
operation is shown
To prevent the shift lever from being 
operated incorrectly or the vehicle 
from moving unexpectedly, a mes-
sage that requires  shifting the shift 
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message 
and shift the shift lever.
●If a message or image about an 
open/close state of a part or 
replenishment of a consumable is 
shown
Confirm the part indicated by the 
multi-information  display or a warn-
ing light, and then perform the cop- ing method such as closing the 
open door or replenishing a con-
sumable.
■If a message that indicates the 
need for visiting your Toyota 
dealer is displayed
The system or part shown on the 
multi-information di splay is malfunc-
tioning. Have the vehicle inspected 
by your Toyota dea ler immediately.
■If a message that indicates the 
need for referring to Owner’s 
Manual is displayed
●If the following messages are 
shown, follow the instructions, 
accordingly.
• “Blind Spot Monitor Unavailable”  ( P.347)
• “Rear Cross Traffic Alert Unavail- able”( P.347)
• “Engine Coolant Temp High” 
( P.539)
●If the following messages are 
shown, there may be a malfunc-
tion.
Immediately have the vehicle 
inspected by your Toyota dealer.
• “Plug-in charging system malfunc- tion”
• “Hybrid System Malfunction”
• “Charging System Malfunction”
• “Check Engine”
• “Traction battery system malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
●If the following messages are 
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a 
safe place and contact your Toyota 
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages 
are shown on the multi-informa-
tion display, the vehicle may have  

5198-2. Steps to take in an emergency
8
When trouble arises
run out of fuel. Stop the vehicle in 
a safe place and, if the fuel level is 
low, refuel the vehicle.
• “Hybrid system stopped”
• “Engine Stopped”
●If “Maintenance required for 
DCDC converter cooling parts 
See Owner’s Manual” is shown, 
the filter may be clogged, the air 
intake vent may be blocked, or 
there may be a gap in the duct. 
Therefore, perform the following 
correction procedure.
• If the air intake vent or filter of the 
DC/DC converter are dirty, per-
form the procedures on P.480 to 
clean them.
• If the warning message is shown  when the air intake vent and filter 
of the DC/DC converter are not 
dirty, have the vehicle inspected 
at your Toyota dealer.
●If “12-Volt Battery Charging Sys-
tem Malfunction Stop in a Safe 
Place See Owner’s Manual” is 
shown
Indicates a malfunction in the vehi-
cle’s charging system. Pull over and 
stop the vehicle as soon as it is safe 
to do so.
While the message is displayed, the 
functions of the air conditioning, etc. 
may be partially lim ited in order to 
reduce the power consumption of 
the 12-volt battery.
■If “Hybrid System Overheated 
Output Power Reduced” is 
shown
The message may be shown when 
driving under severe operating con-
ditions. (For example, when driving 
up a long steep hill  or driving up a 
steep hill in reverse.)
Coping method:  P.539
■If “Traction Battery Needs to be 
Protected Refrain from the Use 
of N Position” is shown
This message may be displayed  when the shift lever is in N.
As the hybrid battery (traction bat-
tery) cannot be charged when the 
shift lever is in N, shift the shift lever 
to P when the vehicle is stopped.
■If “Traction Battery Needs to be 
Protected Shift into P to 
Restart” is shown
This message is displayed when the 
hybrid battery (traction battery) 
charge has becom e extremely low 
because the shift lever has been left 
in N for a certain amount of time.
When operating the vehicle, shift to 
P and restart the hybrid system.
■If “Shift to P Before Exiting 
Vehicle” is shown
Message is displayed when the 
driver’s door is opened without turn-
ing the power switch to OFF with the 
shift lever in any p osition other than 
P.
Shift the shift lever to P.
■If “Shift is in N  Release Acceler-
ator Before Shifting” is shown
Message is displayed when the 
accelerator pedal has been 
depressed and the shift lever is in N. 
Release the accelerator pedal and 
shift the shift  lever to D or R.
■If “Press brake when vehicle is 
stopped Hybrid system may 
overheat” is shown
Message is displayed when the 
accelerator pedal is depressed to 
maintain the vehicl e position when 
stopped on a upward slope, etc.
If this continues, the hybrid system 
may overheat.
Release the accelerator pedal and 
depress the brake pedal.
■If “Auto Power OFF to Conserve 
Battery” is shown
Power was turned off due to the 
automatic power off function.
Next time when starting the hybrid 
system, operate the hybrid system