5005-17. Connected Services overview
*: Vehicles equipped with remote connect only
Remote Connect is a service
that lets you view and remotely
control certain aspects of your
vehicle.
■Subscription
After you sign the Telematics
Subscription Service Agree-
ment (see the Safety Connect
section P.66), download the
Toyota App from your smart-
phone app store, and register
within the app (or enroll and
complete registration at the
dealer), you can begin using
these services.
A variety of subscription terms
are available. Contact your
Toyota dealer, or call 1-800-
331-4331 for further subscrip- tion details.
■Availability of function
Remote Connect is available
in the contiguous United
States, Washington D.C. and
Alaska.
●Availability of functions of the
Remote Connect is dependent on
network reception level.
●Remote Connect should only be
used by authorized users.
●Laws in some communities may
require that the vehicle be within
view of the user when operating
Remote Connect.
In some states, use of Remote
Connect may violate state or local
laws. Before using Remote Con-
nect, check your state and local
laws.
●Any malfunction of the vehicle
should be repaired by your Toyota
dealer.
●Remote Connect is designed to
work at temperatures above
approximately -22 °F (-30 °C).
This specification is related to the
Remote Conne ct operation, but is
dependent on the vehicle’s oper-
ating temperature range which
may be different.
●Content is subject to change with-
out notice.
●Additional information can be
found at http://www.toyota.com/
connected-services in the United
States.
Type D: Function
achieved by using
DCM and a smart-
phone
The functionality of Remote
Connect and Service Con-
nect are made possible by
the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
http://www.toyota.com/conn
ected-services.
Remote Connect*
WARNING
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.
5456-4. Using the other interior features
6
Interior features
Fold down the armrest for use.An assist grip installed on the
ceiling can be used to support
your body while sitting on the
seat.
The coat hooks are provided
with the rear assist grips.
NOTICE
●Do not charge with a non-con-
tact IC card such as a transpor-
tation system IC card inserted
between the charging side of a
portable device and the charge
area. The IC chip may become
extremely hot and damage the
portable device or IC card. Be
especially careful not to charge
a portable device inside a case
or cover with a non-contact IC
card attached.
●Do not leave portable devices
inside the vehicle. The inside of
the vehicle can
become hot in
extreme heat, which could
cause a malfunction.
■If the smartphone OS has
been updated
If the smartphone OS has been
updated to a new er version, its
charging specifications may have
changed significantly. For details,
check the information on the man-
ufacturer’s website.
■To prevent battery discharge
Do not use the wireless charger
for a long period of time when the
engine is stopped.
Armrest
NOTICE
■To prevent damage to the
armrest
Do not apply too much load on the
armrest.
Assist grips
WARNING
■Assist grips
Do not use the assist grip when
getting in or out of the vehicle or
rising from your seat.
NOTICE
■To prevent damage to the
assist grip
Do not hang any heavy object or
put a heavy load on the assist
grip.
Coat hooks
5607-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle.
Doing so may cause electrical
components, etc., to malfunc-
tion or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
( P.36)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
( P.545) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in death or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use a polis h wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use a polish wax or pol-
ish cleaner. The instrument
panel’s or other interior part’s
painted surface may be dam-
aged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system above or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.222)
5627-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota p arts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the battery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●Battery posts, terminals and
related accessories contain lead
and lead compounds which are
known to cause brain damage.
Wash your hands after han-
dling. ( P.577)
General maintenance
Scheduled maintenance
6328-2. Steps to take in an emergency
WARNING
■Maintenance of the tires
(vehicles with tire pressure
warning system)
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safe ty feature, your
vehicle has been equipped with a
tire pressure m onitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) when one or more
of your tires is significantly under-
inflated. Accordingly, when the
low tire pressure telltale (tire pres-
sure warning light) illuminates,
you should stop and check your
tires as soon as possible, and
inflate them to the proper pres-
sure. Driving on a significantly
under-inflated tire causes the tire
to overheat and can lead to tire
failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping abil-
ity.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illumination of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illuminated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.
TPMS (tire pressure warning sys-
tem) malfunctions may occur for a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS
(tire pressure warning system)
from functioning properly. Always
check the TPMS (tire pressure
warning system) malfunction tell-
tale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS (tire pressure warning
system) to continue to function
properly.
6358-2. Steps to take in an emergency
8
When trouble arises
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level of the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is sto pped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the dr iven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perf orm maintenance.
Please reset the message after the
maintenance is performed.
( P.563)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
( P.563)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your vehicle.
■If a message that indicates the
malfunction of front camera is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.225,
622)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with
full-speed range
*: If equipped
■If a message that indicates the
malfunction of radar sensor is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.225,
622)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Radar Cruise Control
Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.225)
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the sys-
tem when it becomes available
again.
■Warning buzzer
P.629
6528-2. Steps to take in an emergency
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
stopped.
(Vehicles with Stop & Start system:
Except when the engine is stopped
due to the Stop & Start system)
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the battery is removed or
discharged
●Information stor ed in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.696)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared . Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stor ed in the battery
will discharge gradu ally even when
the vehicle is not i n use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine ma y be unable to
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing
the battery (vehicles without
smart key start system)
The engine may not start on the first
attempt after the battery has recharged but will start normally
after the second attempt. This is not
a malfunction.
■When recharging or replacing
the battery (vehicles with smart
key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after
the battery has
recharged but will start normally
after the second attempt. This is
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the
battery is reconnected, the system
will return to the mode it was in
before the bat tery was dis-
charged. Before disconnecting the
battery, turn the engine switch to
OFF.
If you are unsure what mode the
engine switch wa s in before the
battery discharged, be especially
careful when reconnecting the
battery.
■When the battery is removed or
discharged (vehicles with Stop
& Start system)
The Stop & Start system may not
automatically stop the engine for up
to an hour.
■When replacing the battery
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with equiv-
alent specifications to a genuine
battery. If an unsup ported battery is
used, Stop & Start system functions
may be restricted to protect the bat-
tery. Also, battery performance may
decrease and the engine may not
be able to restart. Contact your
Toyota dealer for details.
6568-2. Steps to take in an emergency
nearest Toyota dealer.
1Stop the engine. Set the
parking brake and shift the
shift lever to P.
2 Remove the mud, snow or
sand from around the stuck
tire.
3 Place wood, stones or some
other material to help provide
traction under the tires.
4 Restart the engine.
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Press to turn off TRAC.
( P.357)
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●Keep hands and clothing (espe-
cially a tie, a scarf or a muffler)
away from the fan and belts.
Failure to do so m ay cause the
hands or clothing to be caught,
resulting in serious injury.
●Do not loosen the coolant reser-
voir cap while the engine and
radiator are hot. High tempera-
ture steam or coolant could
spray out.
NOTICE
■When adding engine coolant
Add coolant slowly after the
engine has cooled down suffi-
ciently. Adding cool coolant to a
hot engine too quickly can cause
damage to the engine.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust etc.).
●Do not use any coolant additive.
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure