Page 504 of 752

5045-17. Connected Services overview
universities, government health
agencies, and industry reviewed
the available body of research to
develop the ANSI Standard
(C95.1).
●The design of Toyota audio multi-
media system complies with the
FCC guidelines in addition to
those standards.
●Contact with the Toyota response
center is dependent upon the
telematics device being in opera-
tive condition, cellular connection
availability and GPS satellite sig-
nal reception, whi ch can limit the
ability to reach the Toyota
response center or receive sup-
port. Enrollment and Telematics
Subscription Service Agreement
required. A variety of subscription
terms are availabl e; charges vary
by subscription term selected.
●The Toyota response center
offers support in multiple lan-
guages.
●Select Safety Connect-sub-
scribed vehicles are capable of
communicating vehicle informa-
tion. Please see the terms and
conditions for additional details.
Owners who do not wish to have
their vehicle transmit this informa-
tion can opt out at the time of
enrollment or by calling 1-800-
331-4331 in the United States,
and following the prompts for
Safety Connect.
●For further details about the ser-
vice, contact you r Toyota dealer.
●Toyota audio multimedia are not
subject to section 255 of the Tele-
communications Act and the sys-
tem is not TTY compatible.
Page 505 of 752
5055-17. Connected Services overview
5
Audio
●Certification
For vehicles sold in the U.S.A.
Page 507 of 752
5075-17. Connected Services overview
5
Audio
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
Maintenance Notifications
Vehicle Alert Notifications
■Availability of function
Service Connect is available
in the contiguous United
States, Washington D.C. and
Alaska.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
Service Connect
Page 509 of 752

5095-18. Connected Services operation
5
Audio
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.509)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps in “Installing
the update data” from step 2.
( P.509)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.508)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start- ing the application player, a
message will appear on the
screen. Referring to the table
below, identify the problem and
take the suggested corrective
action.
“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United State s, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some
Toyota mobile application
functions may not work as
expected. Please reinitiate
the download process.”
If a message appears on
the screen
Page 511 of 752
5115-18. Connected Services operation
5
Audio
2Select the desired application
screen button.
3 Press the talk switch.
( P.460)
4 Say the desired keyword.
Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
Page 559 of 752

5597-1. Maintenance and care
7
Maintenance and care
Remove dirt and dust using a
vacuum cleaner.
Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces of detergent.
Wipe the surface with a dry,
soft cloth to remove any
remaining moisture. Allow the
leather to dry in a shaded and
ventilated area.
■Caring for leather areas
Toyota recommends cleaning the
interior of the vehicle at least twice a
year to maintain t he quality of the
vehicle’s interior.
Remove dirt and dust using a
vacuum cleaner.
Wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
NOTICE
■Water on the floor
Do not wash the vehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system above or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.239)
■Cleaning the inside of the rear
window
●Do not use a gla ss cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires.
Use a cloth dampened with
lukewarm water to gently wipe
the window clean. Wipe the win-
dow in strokes running parallel
to the heater wires.
●Be careful not to scratch or
damage the heater wires.
Cleaning the leather areas
Cleaning the synthetic
leather areas
Page 631 of 752

6318-2. Steps to take in an emergency
8
When trouble arises
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer*)
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the drive r that his or
her seat belt is not fastened. Onc e the power switch is turned to ON, the
buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-
mittently for a certain period o f time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the sea t belt is
unfastened, the buzzer sounds int ermittently for a certain period of time
after the vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder lights*1 (warning
buzzer*2)
*1: These lights illumina te on the multi-information display.
*2: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt w arning buzzer sounds to alert the rear
passengers that his o r her seat belt is not fastened. If the se at belt is
unfastened, the buzzer sounds intermittently for a certain peri od of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.
■Warning buzzer
In some cases, the buzzer may not
be heard because of noisy place or
an audio sound.■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
Warning lightDetails/Actions
Warns the driver and/or front passenger to fas-
ten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied,
the front passenger’s seat belt also needs
to be fastened to m ake the warning light
(warning buzzer) turn off.
Warning lightDetails/Actions
(If equipped)
Warns the rear passengers to fasten their seat
belts
Fasten the seat belt.
Page 656 of 752

6568-2. Steps to take in an emergency
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be
started by push-starting.
■To prevent 12-vol t battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.699)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certa in electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery (vehicles
without smart key system)
The hybrid system may not start on
the first attempt after the 12-volt bat- tery has recharged but will start nor-
mally after the second attempt. This
is not a malfunction.
■When recharging or replacing
the 12-volt battery (vehicles
with smart key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c
ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the 12-
volt battery has recharged but will
start normally after the second
attempt. This is n ot a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch to OFF.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
■When replacing t he 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Type A:
Use a battery that the case size is
same as the previous one (LN1), 20
hours rate capacity (20HR) is equiv-
alent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(285A) or greater.
Type B:
Use a battery that the case size is
same as the previous one (LN1), 20
hours rate capacity (20HR) is equiv-
alent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(286A) or greater.