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Emergency or assistance
call
eCall (SOS)
You vehicle may be fitted with the eCall (SOS) system either as standard or as an option.The eCall (SOS) system provides direct access to the emergency services and is built directly into the vehicle.According to the country of sale, the eCall (SOS) system corresponds to the systems PE112, ERAGLONASS, 999, etc.The eCall (SOS) system is activated by default.► In an emergency, press this button for more than 2 seconds.The lighting of the indicator lamp and a voice message confirm that the call has been made to the emergency services*.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depending on the geographic coverage of the "eCall (SOS)".
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
The eCall (SOS) system immediately locates your vehicle and puts you in contact with the appropriate emergency services**.► Pressing again immediately cancels the request.The indicator lamp flashes while the vehicle data is being sent, and then remains lit when communication is established.
WARNI NG
If an impact is detected by the airbag control unit, an emergency call is made automatically, irrespective of the deployment of any airbags.
NOTIC E
This system is a public service and is free of charge.
Operation of the system
– Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes out: the system is operating correctly.– The indicator lamp flashes red: replace the back-up battery.
– The indicator lamp is fixed red: system malfunction. The emergency and assistance call services may not work.– If the indicator lamp does not come on when the ignition is switched on, this also means that there is a system malfunction.If the problem persists, contact a qualified workshop as soon as possible.
NOTIC E
A system fault does not prevent the vehicle from being driven.
NOTIC E
Data processingAll processing of personal data by the eCall (SOS) system complies with the framework for protection of personal information established by Regulation 2016/679 (General Data Protection Regulation - GDPR) and Directive 2002/58/EC of the European Parliament and the Council, and in particular, seeks to protect the vital interests of the data subject, in accordance with Article 6 (1) d) GDPR.
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CountryContact information
Netherlandswww.toyota.nl/klantenservice
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected] / [email protected]
[email protected]
[email protected]
Hazard warning lamps
► Pressing the red button causes all the direction indicators to flash.They can operate with the ignition off.
Automatic operation of
hazard warning lamps
When braking in an emergency, depending on the rate of deceleration, the hazard warning lamps come on automatically. They switch off automatically when you next accelerate.It is also possible to switch them off by pressing the button.
Horn
► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.The pedestrian horn operates once the vehicle is moving and at speeds of up to 19 mph (30 km/h), in forward or reverse gear.This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning lamp comes on on the instrument panel.Have it checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
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For more information on the Charging system (Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in accordance with the manufacturer's service schedule. Top them up if required, unless otherwise indicated.If a level drops significantly, have the corresponding system checked by a TOYOTA dealer or a qualified workshop.
WARNI NG
The fluids must comply with the manufacturer's requirements and with the vehicle's engine.
WARNI NG
Take care when working under the bonnet, as certain areas of the engine may be extremely hot (risk of burns) and the cooling fan could start at any time (even with the ignition off).
Used products
WARNI NG
Avoid prolonged contact of used oil or fluids with the skin.Most of these fluids are harmful to health and very corrosive.
ECO
Do not discard used oil or fluids into sewers or onto the ground.Empty used oil into the containers reserved for this purpose at a TOYOTA dealer or a qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30 minutes and on level ground, either using the oil level indicator in the instrument panel when the ignition is switched on (for vehicles equipped with an electric gauge), or using the dipstick.It is normal to top up the oil level between two services (or oil changes). It is recommended that you check the level, and top up if necessary, every 5,000 km (3,000 miles).
WARNI NG
In order to maintain the reliability of the engine and emissions control system, never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer to the illustration of the corresponding engine compartment.► Grasp the dipstick by its coloured grip and pull it out completely.► Wipe the end of the dipstick using a clean, lint-free cloth.
► Reinsert the dipstick and push fully down, then pull it out again to visually check the oil level: the correct level is between marks A (max) and B (min).Do not start the engine if the level is:– above mark A: contact a TOYOTA dealer or a qualified workshop.– below mark B: top up the engine oil immediately.
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WARNI NG
Oil gradeBefore topping up or changing the engine oil, check that the oil is suitable for the engine and complies with the recommendations in the service schedule supplied with the vehicle (or available from your TOYOTA dealer and qualified workshops).Use of non-recommended oil may invalidate the contractual warranty in the event of engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the corresponding underbonnet layout view.► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Add more oil if necessary.► After checking the level, carefully refit the oil
filler cap and the dipstick in its tube.
NOTIC E
During the 30 minutes after topping up the oil, the check performed with the oil level indicator in the instrument panel when the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to the "MAX" mark. If not, check the brake pad wear.To know how often the brake fluid should be replaced, refer to the manufacturer's servicing schedule.
WARNI NG
If topping up, clean the cap before replacing it. Use only DOT4 brake fluid from a sealed canister.
Engine coolant
It is normal to top up this fluid between two services.The check and top-up must only be done with the engine cold.A level of coolant that is too low risks causing major damage to the engine; the coolant level must be close to the "MAX" mark without ever going above it.If the level is close to or below the "MIN" mark, it is essential to top it up.When the engine is hot, the temperature of the coolant is regulated by the fan.As the cooling system is pressurised, wait at least one hour after switching off the engine before carrying out any work.In order to avoid the risk of scalding if you need to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to allow the pressure to drop.Once the pressure has dropped, remove the cap and top up to the required level.
WARNI NG
Vehicle with electric motorDo not top up the coolant.
If the level is close to or below the "MIN" mark, it is essential to contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Screenwash fluid
Top up to the required level when necessary.Capacity of the tank:– 5.3 litres for "very cold climate" versions.– 2.2 litres for other versions.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.In winter (temperatures below zero), a liquid containing an agent to prevent freezing must
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be used which is appropriate for the prevailing conditions, in order to protect the elements of the system (pump, tank, ducts, jets, etc.).
WARNI NG
Filling with pure water is prohibited under all circumstances (risk of freezing, limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
/ On reaching the minimum level in the particle filter additive tank, this warning lamp comes on fixed, accompanied by an audible signal and a warning message.
Topping up
The topping up of this additive must be carried out quickly.Go to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
AdBlue® (Diesel engines)
An alert is triggered when the reserve level is reached.For more information on the Indicators and in particular the AdBlue® range indicators, refer to the corresponding section.To avoid the vehicle being immobilised in accordance with regulations, you must top up the AdBlue® tank.
For more information on AdBlue®, and in particular the supply of AdBlue®, refer to the corresponding section.
Checks
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.Otherwise, have them checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNI NG
Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by a TOYOTA dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.
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Brake disc wear
For information on checking brake disc wear, contact a TOYOTA dealer or a qualified workshop.
Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking brake must be adjusted, even between two services.This system must be checked by a TOYOTA dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a problem, do not hesitate to have the system checked by a TOYOTA dealer or a qualified workshop.
NOTIC E
For more information on the Electric parking brake, refer to the corresponding section.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be checked on "cold” tyres.The pressures indicated on the tyre pressure label are valid for "cold" tyres. If you have driven for more than 10 minutes or more than 10 km
(6 miles) at over 50 km/h (31 mph), add 0.3 bar (30 kPa) to the values indicated on the label.
WARNI NG
Under-inflation increases fuel consumption. Non-compliant tyre pressure causes premature wear on tyres and has an adverse effect on the vehicle's road holding - risk of an accident!
Driving with worn or damaged tyres reduces the braking and road holding performance of the vehicle. It is recommended to regularly check the condition of the tyres (tread and sidewalls) and wheel rims as well as the presence of the valves.When the wear indicators no longer appear set back from the tread, the depth of the grooves is less than 1.6 mm; it is imperative to replace the tyres.Using different size wheels and tyres from those specified can affect the lifetime of tyres, wheel rotation, ground clearance, the speedometer reading and have an adverse effect on road holding.Fitting different tyres on the front and rear axles can cause the VSC to mistime.Always mark the direction of rotation on the tyres that will be stored when fitting winter or summer tyres. Store them in a cool, dry place and away from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be identified by this symbol on their sidewalls.
AdBlue® (Diesel engines)
To respect the environment and ensure compliance with the Euro 6 standard, without adversely affecting the performance or fuel consumption of its Diesel engines, TOYOTA has taken the decision to equip its vehicles with a system that associates SCR (Selective Catalytic Reduction) with a Diesel particle filter (DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains urea, a catalytic converter turns up to 85% of the nitrogen oxides (NOx) into nitrogen and water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 17 litres.
Its capacity allows a driving range of approximately 3,000 miles (5,000 km) (which may vary considerably depending on your driving style and the vehicle). An alert system is automatically triggered when the remaining range reaches 1,500 miles (2,400 km), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 1,500 miles (2,400 km) until the
tank is empty and the vehicle is immobilised.
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NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a device
required by law prevents the engine from being restarted.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet the Euro 6 standard and the vehicle starts polluting the environment.In the event of a confirmed SCR system malfunction, it is essential to visit any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer. After 685 miles (1,100 km), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.
NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
WARNI NG
For the correct operation of the SCR system:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container as it would lose its purity.– Never dilute AdBlue® with water.
You can obtain AdBlue® from any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, as well as service stations equipped with AdBlue® pumps specially designed for passenger vehicles.
WARNI NG
Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
WARNI NG
Never store AdBlue® containers in your vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.
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Alphabetical index
Seat, rear bench 59, 61Seats, front 52–54, 57–59Seats, front bench 57–59Seats, heated 55Seats, Multiflex ~ Extenso Cab 73Seats, rear 52, 57, 59–62, 11 6Selector, gear 143–145Sensors (warnings) 153Serial number, vehicle 252Service indicator 18Servicing 213Settings, equipment 28–29Settings, system 260–261, 274, 299Sidelamps 90–92, 229, 231Side parking sensors 179Side repeater 230Silent vehicle warning sound (Electric) 102, 128Sliding side door, electric 37–38, 45Smart Entry & Start 130, 133Snow chains 150, 204–205Snow chains, link 204
Socket, 12 V accessory 63, 65Socket, 220 V 65Socket, auxiliary 257, 269, 294Socket, Jack 294Speed limiter 156–159, 167Speed limit recognition 154, 156Speedometer 10, 154Sport mode 146Stability control (ESC) 104Starting a Diesel engine 190
Starting the engine 129, 132Starting the vehicle 130, 133, 139–142, 144Starting using another battery 133, 236Station, radio 256, 266–267, 292–293Stay, bonnet 209–210Steering mounted controls, audio 254, 264, 278Steering wheel, adjustment 55Stickers, customising ~ Stickers, expressive 220Stopping the vehicle 132–133, 139–142, 144Stop & Start 27, 79, 84, 147–149, 191, 209, 213, 238Storage 63–64Storage boxes 67Stowing rings 70Sunshine sensor 78Super-fast charging (Electric) 201, 203, 251Surround Rear Vision 181Switching off the engine 129, 131–132Synchronising the remote control 41
T
Tables of engines 251Tank, fuel 190–192Technical data 247, 249–251Telephone 66, 259–260, 271–273, 295–298Temperature, coolant 18Three flashes (direction indicators) 91Time (setting) 261, 274, 300TMC (Traffic info) 286
Tools 221Topping-up AdBlue® 217Top Rear Vision 184Touch screen 27–29, 87Towbar 104, 206Towed loads 246–247, 249–251Towing another vehicle 239–240Towing eye 240Toyota Traction Select 105Traction battery charge 196Traction battery (Electric) 29, 193–194, 251Traction control (ASR) 103, 105–106Traffic information (TMC) 286Trailer 104, 206Trailer stability assist (TSA) 104Trajectory control systems 103Triangle, warning 71Trip computer 26–27Type of bulbs 229Tyres 215, 252Tyre under-inflation detection 149–150, 224
U
Under-inflation (detection) 149Unlocking 31–32, 34–37Unlocking from the inside 42–43Unlocking, selective 33–35Unlocking, total 33–35Updating the date 275, 300Updating the time 261, 274, 300