PRIUS PRIME_OM_OM47E74U_(U)
2954-2. Opening, closing and locking the doors
4
Operation of each component
■When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic key within 6 ft.
(2 m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 749)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention may not operate.)
■ If the smart key system do es not operate properly
● Locking and unlocking the doors: Use the mechanical key. ( P. 708)
● Starting the hybrid system: P. 709
■ Customization
Settings (e.g. smart key system) can be changed.
(Customizable features: P. 749)
■ If the smart key system has been d eactivated in a customized setting
● Unlocking and locking the doors:
Use the wireless remote control or mechanical key. ( P. 280, 708)
● Unlocking the charging port lid: P. 124
● Unlocking and locking the charging connector: P. 128
● Starting the hybrid system and changing power switch modes: P. 709
● Stopping the hybrid system: P. 333
WARNING
■Caution regarding interference with electronic devices
● People with implantable cardiac pacemakers, cardiac resynchroni zation
therapy-pacemakers or implantable cardioverter defibrillators should keep
away from the smart key system antennas. ( P. 290)
The radio waves may affect the operation of such devices. If ne cessary,
the entry function can be disabled. Ask your Toyota dealer for details, such
as the frequency of radio waves and timing of the emitted radio waves.
Then, consult your doctor to see if you should disable the entry function.
● Users of any electrical medical device other than implantable c ardiac
pacemakers, cardiac resynchronization therapy-pacemakers or imp lant-
able cardioverter defibrillators should consult the manufacture r of the
device for information about its operation under the influence of radio
waves.
Radio waves could have unexpected effects on the operation of such
medical devices.
Ask your Toyota dealer for details on disabling the entry function.
5146-1. Using the air conditioning system and defogger
PRIUS PRIME_OM_OM47E74U_(U)
■Heating
●In HV mode, the gasoline engine may operate in order to extract heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed on the outside heat exchanger, the heating perfor-
mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Air Conditioning System befor e driv-
ing ( P. 531). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. Therefore, the set heating performance may not be achieved even if the fan speed
setting is increased.
● In the following situations the gasoline engine may operate in order to
extract heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approximately 14°F (-10°C) or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperatur e setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
■ Water droplets during air conditioning operation• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.
The outside heat exchanger, accumulator
and air conditioning piping may incur con-
densation or frost may form. During or
after the air conditioning operation, water
droplets may fall from the vehicle. How-
ever, it is not a malfunction.
Outside heat exchanger
Outside heat exchanger
Accumulator
PRIUS PRIME_OM_OM47E74U_(U)
5256-1. Using the air conditioning system and defogger
6
Interior features
■Heating
●In HV mode, the gasoline engine may operate in order to extract heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed of the outside heat exchanger, the heating perfor-
mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Air Conditioning System befor e driv-
ing ( P. 531). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. There -
fore, the set heating performance may not be achieved even if the fan
speed setting is increased.
● In the following situations the gasoline engine may operate in order to
extract heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approximately 14°F (-10°C) or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperatur e setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
■ Water droplets during air conditioning operation• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.
The outside heat exchanger, accumulator
and air conditioning piping may incur con-
densation or frost may form. During or
after the air conditioning operation, water
droplets may fall from the vehicle. How-
ever, it is not a malfunction.
Outside heat exchanger
Outside heat exchanger
Accumulator
5326-1. Using the air conditioning system and defogger
PRIUS PRIME_OM_OM47E74U_(U)
■Operating conditions
The system will only operate if all of the following conditions are met:
●The shift position is in P.
● The power switch is off.
*
●All doors are closed.
● The hood is closed.
*: The Remote Air Conditioning System cannot be used for approxim ately 3
minutes and a half after the power switch is turned off.
■ Remote Air Conditioning S ystem automatic shut-off
The system will automatically shut off under the following cond itions:
● About 10 minutes have passed since operation began
● Any one of the operating conditions is not met
The system may also shut off if the charge level of the hybrid battery (traction
battery) drops to low.
■ Conditions affecting operation
The system may not start in the following situations:
●The charge level of the hybrid battery (traction battery) is lo w
● The outside temperature is extremely low
● When the hybrid system is cool (for example, after being left f or a long time
in low temperatures)
■ Windshield defogger
When defogging the windshield using the Remote Air Conditioning System,
defogging may be insufficient due to the power being restricted more than
during normal air conditioning operation. Also, the outside of the windshield
may fog up due to the outside temperature, humidity or air conditioning set
temperature.
■ Using the heater via the Remote Air Conditioning System
When the outside heat exchanger becomes frosted over, heating p erfor-
mance may decline due to automatically switching to the frost r emoval opera-
tion.
PRIUS PRIME_OM_OM47E74U_(U)
5336-1. Using the air conditioning system and defogger
6
Interior features
■Security feature
Any unlocked doors will be automatically locked when the system is operat-
ing. The buzzer sounds and the emergency flashers flash to indi cate that the
doors have been locked or the system has been turned off.
(The doors locked: Once; The system turned off: Twice)
■ Conditions affecting operation
P. 293
■ When using the Remote A ir Conditioning System
A charging message will be displayed on the multi-information d isplay. Differ-
ent messages will be displayed depending on when the Remote Air Condi-
tioning System was started (after charging or during charging).
■ While the Remote Air Condit ioning System is operating
● Depending on the operating condition of the Remote Air Conditio ning Sys-
tem, the electric fan may spin and an operating noise may be heard. How-
ever, this does not indicate a malfunction.
● The Remote Air Conditioning System may stop operating temporari ly if
other features that use electricity (for example, the seat heater, lights, wind-
shield wipers) are in operation or if the charge level of the 1 2-volt battery
becomes low.
● The headlights, windshield wiper, combination meter, etc. will not operate
while the Remote Air Conditioning System is operating.
■ Electronic key battery depletion
P. 276
■ When the electronic key battery is fully depleted
P. 644
■ Customization
Setting (e.g. Operation using “A/C” on the wireless remote control) can be
changed. (Customizable features: P. 749)
606
PRIUS PRIME_OM_OM47E74U_(U)
7-3. Do-it-yourself maintenance
■After recharging/reconnect ing the 12-volt battery
● Unlocking the doors using the smart key system may not be possible imme-
diately after reconnecting the 12-volt battery. If this happens, use the wire-
less remote control or the mechanical key to lock/unlock the do ors.
● Start the hybrid system with the power switch in ACCESSORY mode . The
hybrid system may not start with the power switch turned off. H owever, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to t he status it
was in before the 12-volt battery was disconnected. Make sure to turn off
the power switch before disconnect the 12-volt battery. Take ex tra care
when connecting the 12-volt battery if the power switch mode prior to dis-
charge is unknown.
If the system will not start even after multiple attempts at all methods above,
contact your Toyota dealer.
WARNING
■ Chemicals in the 12-volt battery
The 12-volt battery contains poisonous and corrosive sulfuric acid and may
produce hydrogen gas which is flammable and explosive. To reduce the risk
of death or serious injury, take the following precautions while working on or
near the 12-volt battery:
● Do not cause sparks by touching the 12-volt battery terminals w ith tools.
● Do not smoke or light a match near the 12-volt battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the 12-volt ba ttery.
● Keep children away from the 12-volt battery.
■ Where to safely charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charge the
12-volt battery in a garage or closed room where there is insufficient ventila-
tion.
■ How to recharge the 12-volt battery
Only perform a slow charge (5 A or less). The 12-volt battery may explode if
charged at a quicker rate.
708
PRIUS PRIME_OM_OM47E74U_(U)
8-2. Steps to take in an emergency
If the electronic key does not operate
properly
Use the mechanical key (P. 275) in order to perform the following
operations:
Locks all the doors
Closes the windows
(turn and hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Opens the windows
(turn and hold)
*
*
: This setting must be customized at your Toyota dealer. ( P. 749)
If communication between the electronic key and vehicle is
interrupted ( P. 293) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control can not be used. In such cases, the
doors can be opened and the hybrid system can be started by
following the procedure below.
Locking and unlocking the doors
1
2
3
4
7158-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47E74U_(U)
8
When trouble arises
■When recharging or replacing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wire less remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● Vehicles with smart lid & connector locking system:
It may be impossible to unlock the charging port lid or locking and unlocking
the charging connector immediately after the 12-volt battery is reconnected.
In this case, carry the electronic key on your person and opera te the
charging port lid or charging connector lock switch again.
● The power switch mode is memorized by the vehicle. When the 12- volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12 -volt battery.
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In thi s case, the vehicle
cannot be towed without lifting both front wheels because the f ront wheels
will be locked. ( P. 664)
■ When replacing the 12-volt battery
●Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previou s one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent (295A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly se cured.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult your Toyota dealer.