5837-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using t he follow-
ing procedure.
Take out the wheel nut wre nch and towing eyelet. (P. 609, 628)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Turn off the Parking Support Brake function. (if equipped): P. 372
Emergency towing procedure
1
2
3
4
5
6
5847-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
Shift the shift position to N* and release the parking brake.
*: If the shift position cannot be changed or the current shift position
can not be confirmed, contact your Toyota dealer or commercial tow-
ing service before towing.
■ While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 609, 628)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. Your vehicle can-
not tow another vehicle.
7
5907-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
Slip indicator lightIndicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the ABS, VSC or TRAC system is
operating.
High coolant temperature warning light • When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
Immediately stop the vehicle in a safe place. ( P. 652)
• When the light comes on without flashing: Indicates a malfunction in the exhaust heat recirculator
system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(If equipped)
PKSB OFF indicator
Indicates a malfunction in the Parking Support Brake func-
tion
Have the vehicle inspected by your Toyota dealer.
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the Parking Support Brake function is turned off ( P. 372)
• The light will come on when the Parking Support Brake function is operating ( P. 376)
• The light will flash when the system cannot be temporar- ily used ( P. 378)
Open door warning light (warning buzzer)*3
Indicates that a door is not fully closed
Check that all the doors are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 1.7 gal.
(6.4 L, 1.4 Imp.gal.) or less
Refuel the vehicle.
Warning lightWarning light/Details/Actions
5927-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
Inappropriate pedal operation warning light*6 (warning
buzzer) When a buzzer sounds:
Indicates a malfunction in:
• The Brake Override System
• The Drive-Start Control
Have the vehicle inspected by your Toyota dealer
immediately.
Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal.
Momentarily release the accelerator pedal.
Indicates that the Parking Support Brake function (if
equipped) is operating ( P. 376)
Follow the instruction that is displayed on the multi-
information display.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating.
Release the accelerator pedal and depress the brake
pedal.
(Canada only)
Low engine oil pressure warning (symbol display)*6
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightWarning light/Details/Actions
6017-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along wit h a message
or image shown on the multi-information display.
● “Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( P. 589)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( P. 588)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( P. 590)
■ If “Visit Your Dealer” is shown
The system or part shown on the multi-information display is malfunctioning.
Have the vehicle inspected by your Toyota dealer.
■ If a message about an operation is shown
● If a message about an operation of the accelerator pedal or bra ke pedal is
shown
• A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) (if
equipped) or the dynamic radar cruise control with full-speed r ange (if
equipped) is operating. If a warning message is shown, be sure to decel-
erate the vehicle or follow an instruction shown on the multi-i nformation
display.
• A warning message is shown when Brake Override System operates .
( P. 223, 604)
• A warning message is shown when Drive-Start Control or Parking Sup-
port Brake function (if equipped) operates ( P. 224, 376). Follow the
instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the mult i-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly o r the vehicle
from moving unexpectedly, the shift position may be changed aut omatically
( P. 251) or shift operation may be required. In this case, chang e the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open doo r or
replenishing a consumable.
6027-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)■
If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a sa fe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer.
● If the following messages are shown, there may be a malfunction . Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
■ If “Shift System Not A ctive Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift control sys-
tem. Immediately have the vehicle inspected by your Toyota deal er.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 606)
■ If “Shift System Malfunction A pply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 606)
■ If “ Switch Malfunction Apply Par king Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the veh icle
inspected by your Toyota dealer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
■ If “Shift System Malfunction Shi fting Unavailable See Owner’s M anual”
is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction S top in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediatel y have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be changed. Stop the vehicle in a sa fe place.
6037-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)
7
When trouble arises
■If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediatel y have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Park ing See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Char ge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or t he shift
position may not be changed normally. (Coping method: P. 606)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual ” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 646)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating co nditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 652
■ If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.
● If the air intake vent is dirty, refer to P. 546 for information on how to clean
the air intake vent.
● If the message is shown when the air intake vent is not dirty, have the vehi-
cle inspected by your Toyota dealer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of
Position” is shown
This message may be displayed when the shift position is in N.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, shift the shift position to P when the vehicle is stopped.
■ If “Traction Battery Needs to be Protected Shift into to Resta rt” is
shown
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the vehicle has been left with the N shift
position selected for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid s ystem.
6067-2. Steps to take in an emergency
PRIUS_OM_OM47F01U_(U)■
If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function ( P. 252) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 595
NOTICE
■If “Maintenance Required for Traction Battery at Your Dealer” is shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by your Toyota dealer immediately.
● Continuing to drive the vehicle without having the hybrid batte ry (traction
battery) inspected will cause the hybrid system not to start.
● If the hybrid system does not start, contact your Toyota dealer immedi-
ately.