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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

2TABLE OF CONTENTS
For your information ........................5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display  (4.2-inch display)................. 92
Multi-information display (7-inch  display)............................. 102
Head-up display ................. 112
Energy monitor/consumption  screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking  the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel  and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T ra
iler towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 217
Hybrid transmission ........... 219
Turn signal lever................. 222
1For safety and security
2Vehicle status information 
and indicators
3Before driving
4Driving 

4TABLE OF CONTENTS
Hood ..................................412
Positioning a floor jack ....... 413
Engine compartment .......... 414
12-volt battery .................... 419
Tires ................................... 422
Tire inflation pressure......... 434
Wheels ............................... 436
Air conditioning filter ........... 437
Cleaning the hybrid battery (trac- tion battery) air intake vents 
and filter ........................... 439
Electronic key battery ......... 442
Checking and replacing fuses ......................................... 444
Headlight aim ..................... 446
Light bulbs .......................... 447
7-1. Essential information Emergency flashers ........... 456
If your vehicle has to be stopped  in an emergency .............. 456
If the vehicle is submerged or  water on the road is rising
......................................... 457
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 459
If you think something is wrong ......................................... 462
If a warning light turns on or a  warning buzzer sounds .... 464
If a warning message is dis- played .............................. 474
If you have a flat tire ........... 479
If the hybrid system will not start ......................................... 492
If you lose your keys .......... 493
If the fuel filler door cannot be  opened ............................. 494If the electronic key does not 
operate properly............... 495
If the 12-volt battery is dis- charged ............................ 497
If your vehicle overheats .... 502
If the vehicle becomes stuck ......................................... 506
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 508
Fuel information ................. 516
Tire information .................. 518
8-2. Customization Customizable features ....... 528
8-3. Initialization Items to initialize ................ 540
9-1. For owners Reporting safety defects for U.S. owners ............................. 542
Reporting safety defects for  Canadian owners ............. 542
Seat belt instructions for Cana- dian owners (in French) ... 543
SRS airbag instructions for  Canadian owners (in French)......................................... 544
Headlight aim instructions for  Canadian owners (in French)
........ ................................. 551
What 
to do if... (Troubleshooting) 
......................................... 554
Alphabetical Index.............. 557
7When trouble arises
8Vehicle specifications
9For owners
Index 

9
WARNING
■General precautions while 
driving
Driving under the influence: Never 
drive your vehicle when under the 
influence of alcohol or drugs that 
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time, 
impair judgment and reduce coor-
dination, which could lead to an 
accident that could result in death 
or serious injury.
Defensive drivin g: Always drive 
defensively. Anticipate mistakes 
that other drivers or pedestrians 
might make and be ready to avoid 
accidents.
Driver distracti on: Always give 
your full attention to driving. Any-
thing that distracts the driver, such 
as adjusting controls, talking on a 
cellular phone or reading can 
result in a collision with resulting 
death or serious injury to you, 
your occupant s or others.
■General precaution regarding 
children’s safety
Never leave children unattended 
in the vehicle,  and never allow 
children to have or use the key.
Children may be able to start the 
vehicle or shift the vehicle into 
neutral. There is  also a danger 
that children may injure them-
selves by playing with the win-
dows, the moon roof or panoramic 
moon roof, or other features of the 
vehicle. In additi on, heat build-up 
or extremely cold temperatures 
inside the vehicle can be fatal to 
children. 

12Pictorial index
Pictorial index
■Exterior
The shape of the lights may diff er depending on the grade, etc.
Side doors ......... ................................. ................................ P.131
Locking/unlocking .............................................. .................. P.131
Opening/closing the side windows ............................... ........ P.179
Locking/unlocking by using the mechanical key .................. P. 4 9 5
Warning lights/warning messages ............................... P .464, 474
Back door ...................................................... ..................... P.135
Opening from inside the cabin
*............................................ P.137
Opening from outside........................................... ................ P.137
Warning lights/warning messages ............................... P .464, 474
Outside rear view mirrors ................................................. P.177
Adjusting the mirror angle ..................................... ............... P.177
Folding the mirrors ............................................ ................... P.178
Driving position memory
*..................................................... P.159
Defogging the mirrors .......................................... ................ P.342
Windshield wipers.............................................. ................ P.235 

301-1. For safe use
1Take the plate out of the 
holder, and then pull down 
the seat belt.
2 Push plate   into buckle   
until a click sound is heard.
3 Push plate   into buckle   
until a click sound is heard. 1
To release plate  , press the 
release button   on buckle 
.
2 To release plate  , insert the 
mechanical key ( P.128) or 
plate   into the hole on 
buckle  .
Retract the belt slowly when releas-
Fastening the seat belt 
(for the third center seat)WARNING
■When using the third center 
seat belt
Do not use the third center seat 
belt with either buckle released. 
Fastening only one of the buckles 
may result in death or serious 
injury in case of sudden braking, 
sudden swerving or a collision.
Fastening the seat belt 
(for the third center seat) 

491-2. Child safety
1
For safety and security
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are 
in the vehicle.
Use a child restraint system 
appropriate for the child, 
until the child becomes 
large enough to properly 
wear the vehicle’s seat belt.
It is recommended that chil-
dren sit in the rear seats to 
avoid accidental contact 
with the shift lever, wiper 
switch, etc.
 Use the rear door child-pro-
tector lock or the window 
lock switch to avoid children 
opening the door while driv-
ing or operating the power 
window accidentally. 
( P.134, 181)
 Do not let small children 
operate equipment which 
may catch or pinch body 
parts, such as the power 
window, hood, back door, 
seats etc.
WARNING
■When children are in the vehi-
cle
Never leave children unattended 
in the vehicle, and never allow 
children to have or use the key.
Children may be able to start the 
vehicle or shift the vehicle into 
neutral. There is also a danger 
that children ma y injure them-
selves by playing with the win-
dows, the moon roof or panoramic 
moon roof, or other features of the 
vehicle. In addition, heat build-up 
or extremely cold temperatures 
inside the vehicle can be fatal to 
children. 

791-5. Theft deterrent system
1
For safety and security
1-5.Theft deterrent system
The indicator light flashes after 
the power switch has been 
turned off to indicate that the 
system is operating.
The indicator light stops flashing 
after the power switch has been 
turned to ACC or ON to indicate 
that the system has been can-
celed.
■System maintenance
The vehicle has a mainte-
nance-free type immobilizer system.
■Conditions that may cause the 
system to malfunction
●If the grip portion  of the key is in 
contact with a  metallic object
●If the key is in close proximity to or 
touching a key registered to the 
security system (key with a built-in 
transponder chip) of another vehi-
cle
Immobilizer system
The vehicle’s keys have 
built-in transponder chips 
that prevent the hybrid sys-
tem from starting if a key 
has not been previously 
registered in the vehicle’s 
on-board computer.
Never leave the keys inside 
the vehicle when you leave 
the vehicle.
This system is designed to 
help prevent vehicle theft 
but does not guarantee 
absolute security against all 
vehicle thefts.
Operating the system